YellowLite Reviews

I followed Yellowlite from when it was first created and did not sign a contract until December 2016 at which point the Federal Tax Credit was renewed until the end of 2019, the price of solar came down and the technology advanced and am very satisfied with what I got. There was typical construction problems with mounting 16 panels on my garage, trenching the power lines 60 feet from the back of the garage to the house power lines and retro fitting the electrical utility panels but found the Yellowlite sales, installation crews and technical support staff very professional through the out the whole process. I highly recommend Yellowlite and the Solar Edge systems they sell. Henry V Brook Park Ohio

After deciding to add a solar array to our house, we started looking at companies in our area (Cincinnati, Ohio) that seemed to have some sort of reasonable track record. Yellowlite didn't come up initially, but I found them thanks to a query for information from a solar information clearinghouse. Yellowlite is out of Cleveland, but has done work here, and has a reap that lives in Cincinnati. I had three companies submit bids, and the rep from Yellowlite was by far the most technically savvy. He didn't just rely on google maps for information on my roof, he spent about a half hour on my roof, measuring angles, sitelines for trees, etc. (He was the only one of the three that actually got up on my roof. In the end, Yellowlite won for a couple of reasons: 1. The sales process. Ezequiel came in and did the above, but was also straightforward and not pushy. He was extremely knowledgeable about the technology and the installation process. I told him that he was was a great salesperson because he was anything but the stereotypical home improvement salesperson. No pressure, just presenting his product and answering questions. 2. Price. Yellowlite came in about 10% lower than the other bidders. One of the other bidders came back and offered to lower their price, but I'm of the opinion that if you didn't make your best offer up front, you don't deserve another shot. 3. Reputation. Once Yellowlite got on my radar, I looked into the company pretty deeply, and found little reason to want to make a different choice. The installation was completed at the end of the year, and there were a few problems with it, but they all got worked out. I've never been through a home project that didn't have a few headaches. We also has a communications problem between the system and monitoring portal that lasted a few weeks, but it really only lasted that long due to my travel schedule. And it was Ezequiel the came back to help resolve it. (He's apparently also a tech.) You can do worse with a solar contractor than Yellowlite, but I'm relatively certain you can't do better. I am happy to tell people about my solar experience and Yellowlite, and have already recommended them to a couple of people. The installation experience is the only reason they didn't get a perfect 10, but I've shared my thoughts with them regarding it, and I believe it will make them even better on future jobs.

They were very professional. Reimbursed me for my expenses involving the inspection, and even moved the installation day earlier when it was discovered that the day they were going to install it was predicted to have snow.

The installer messed up the installation multiple times and failed several county inspections. They had to be reminded several times to close out the permit. The Solar Edge inverter has been replaced four times in the last six years. Each time I had to wait months for the replacement. When I called for the last replacement they said they weren't doing service calls in that area anymore. I had to reach out to a company in Miami (94 miles away) for the latest replacement.

I highly recommend! The installers were very professional! Remember you must be patient because it takes some time to get everything moving! I highly recommend

Did not do a satisfactory job! My rep. changed many times. They seem to not to care about customers. Took YELLOWLITE 3 months to reveal that their insurance doesn't qualify for electric providers requirements. Charged me for engineering on system that I didn't receive an invoice still after 5 months. Stopped payment on company issued refund check. Took 3 months to receive refund on contract that they didn't deliver on. Beware ! Still trying to get copy of invoice and engineering facts Don't deal with this company!!!!

The process was smooth and they explained the solar project clearly in a way that I could understand. It's up and running and no issues so far :)

Tech and install were very good. No problems whatsoever. System looks great and works as promoted. We are very satisfied.

I reached out to the company because a neighbor had used them . No response . I then called again and was assured that someone would talk to me about a proposed system . Still waiting . That was at least 4 months ago . I ' m guessing they are not to interested in doing this . I can only presume their follow through would be the same .

Terrific company to do business with. Great customer service.