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Founded in 1985, SunPower Corporation is a solar company that prides itself on delivering reliable energy and long-term peace of mind for homeowners and businesses. The company is a pioneer in the industry and currently holds more than 500 U.S. patents for solar technology.

SunPower is known for its top-quality and high-efficiency solar panels that generate more power than conventional solar technologies. SunPower Panels have an attractive appearance and come in a few different size and wattage options to help both residential and commercial consumers get started with renewable energy. The majority of SunPower installations are completed by its expansive network of certified dealers.

Keep reading to discover The Good, The Bad, and The Bottom Line about SunPower, and check out SunPower reviews from real customers.

The Good

  • Purchase, Lease, and Loan Options Available
  • High Efficiency Panels
  • Industry-Leading Solar Panel Energy Production
  • Attractive Appearance
  • SunPower SunVault Battery Storage
  • Monitoring
  • Industry-Leading Warranties

Purchase, Lease, and Loan Options Available

SunPower offers three different payment options for customers to choose from that help them save on their electric bill: solar leasing, purchasing with cash, and financing with a loan.

With the lease option, SunPower Capital owns the system and the customer effectively rents the system via monthly payments. The lease comes with a 25-year performance guarantee, as well as easy options in case the customer needs to transfer the lease.

SunPower also offers outright purchase and financing options for customers interested in the tax credits and other incentives that supplement the benefits of solar power ownership. Loan terms for solar systems typically range from 5 to 25 years and do not have any prepayment penalties attached.

The cost of a SunPower solar system ultimately depends on several factors, including current energy usage, available amount of unshaded roof space, the local utility’s net metering policy, and other factors. The easiest way to learn exactly how much solar will cost you is to obtain a free quote from SunPower.

High Efficiency Panels

SunPower has been on the cutting edge of solar technology for more than 30 years. Consequently, the company excels when it comes to innovation and design of solar cell equipment, enabling customers to be confident that they will have the highest-quality solar products expertly installed on their homes.

In fact, the solar installer provides the highest-efficiency solar panels you can buy today. The solar panel manufacturer engineers elite solar modules that are up to 22.3 percent in solar panel efficiency, and carry a temperature coefficient of -0.29, meaning output will not be negatively effected because of excessive heat. Each SunPower panel is made of anti-reflective glass and coated with anti-reflective film for optimum durability and to ensure that they capture as much sunlight as possible. In short, SunPower cells provide the best value for your money.

Industry-Leading Solar Panel Energy Production

The SunPower X Series solar panels excel in terms of power generation and deliver 44 percent more energy per watt than competitive products. This means that SunPower can provide more clean power for its customers' homes with a smaller solar installation and fewer panels than other companies.

Every SunPower solar panel also boast 75 percent more energy per watt than conventional solar panels, meaning that an investment in a SunPower solar energy system pays off significantly more in the long run.

In addition, SunPower panels maintain their energy production much better than conventional panels in partially shaded conditions, making them a better rooftop solar option for customers who live in a cloudy region or an often shady area.

Attractive Appearance

In addition to being highly efficient, SunPower panels are uniquely attractive and aesthetically pleasing. While many other companies in the solar industry offer conventional solar panels — traditional blue photovoltaic panels with bright, visible frames and mounting hardware — SunPower's panels are all black, and their mounting system sleek and nearly invisible, allowing the SunPower solar installation to blend in better with the rooftop on most homes.

SunPower SunVault Battery Storage

SunPower recently introduced SunVault™ storage — a powerful and sleek residential storage solution that pairs with SunPower Equinox®, the company’s premier residential solar power system. Once widely available, SunPower panels that are installed with SunVault storage will allow customers to have ready access to electricity even in the event of a power outage.

Monitoring

Monitoring of system status and performance is extremely important for customers who want to see how much energy the panels on their roof are producing —currently, as well as historically — and ensure that everything is operating as it should.

SunPower provides a helpful, convenient app for customers to do just that. The app provides important system information such as power output, estimated savings, energy production over time, and the environmental impact of the energy generated by the system.  All of this system information is easily viewed on a smartphone. 

SunPower systems also include a consumption monitoring kit, which is installed if the homeowner’s site is compatible. With consumption monitoring, homeowners can view current and historical energy usage, and the SunPower app provides more in-depth information about their energy profile. 

Industry-Leading Warranties

SunPower offers multiple warranties to protect its customers' solar energy systems, including a 25-year Complete Confidence product warranty, which covers the equipment itself, and a 25-year workmanship warranty, which covers the labor and solar installation. The clean energy company also offers a 25-year performance warranty, which covers the customer in the event that their solar modules underperform in terms of energy production and output.

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The Bad

  • No PPAs for Non-Commerical Buyers
  • Customer Service Complaints

No PPAs for Non-Commercial Buyers

Many customers may be interested in obtaining a SunPower module through a Power Purchase Agreement (PPA) because this payment method typically includes some kind of $0 down option, which eliminates a barrier to entry for them to go solar.

Unfortunately, SunPower only offers PPAs to commercial customers; however, the company's solar lease option can provide immediate financial benefits (and at a flat rate) to customers.

Customer Service Complaints

Some users on our site have provided negative feedback with regard to SunPower's customer service. Common complaints include difficulty to reach a representative, delays in returning phone calls and inability to resolve issues.

The Bottom Line

SunPower offers a number of payment options, the most efficient solar panels in the industry, state-of-the-art monitoring for its customers, and a 25-year workmanship and product warranty. 

While the company does not offer PPAs to residential customers, its lease program is a cost-effective alternative to outright purchase. The company leverages its dealer network to perform most of its installations, which in some cases can make it confusing for customers to know who to contact if there is an issue; however, these dealers are SunPower-trained and -certified, so customers should experience consistently high-quality regardless of service area or SunPower dealer.

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Call our recommended rep over at SunPower below.

1-(844) 244-3436

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User Reviews

Star Rating

4.3
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1,520 Reviews

Review Breakdown

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Russ A.

June 23rd, 2020 Temecula, CA DETAILS arrow_drop_down
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Great install team, but not sold on sales

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Fred K

June 23rd, 2020 Fort Mohave, AZ DETAILS arrow_drop_down
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So far my system has exceeded my expectations. Just wish I had the ability to monitor each panel separately.

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Alex

June 23rd, 2020 Vallejo, CA DETAILS arrow_drop_down
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Excellent product & an outstanding customer service people

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no name

June 23rd, 2020 Oroville, CA DETAILS arrow_drop_down
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Great product, great customer service, even in the time of COVID.

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Anonymous

June 23rd, 2020 San Jose, CA DETAILS arrow_drop_down
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Everything went very smoothly up till Covid. Has been very difficult to have any communication since then.

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Steve T

June 23rd, 2020 Bethlehem, PA DETAILS arrow_drop_down
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The equipment and power generated was excellent but the data available to the owner from that equipment is somewhat limited.

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Ernestine Jackson

June 23rd, 2020 Bronx, NY DETAILS arrow_drop_down
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The service is working find and my electricity bill is lower.

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Greg B

June 23rd, 2020 South Windsor, CT DETAILS arrow_drop_down
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I think they have the best solar panels available and like that the equipment can be located in the garage.

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Barry McCabe

June 16th, 2020 Palm Springs, CA DETAILS arrow_drop_down
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This is my second house with Sunpower. They used to be great. Now calls go through a foreign call center and repair work is subcontracted. But their original installer can't get their attention either. The microinverters in my 4 year old panels failed in early April. They sent a crew in late May but that crew said they's have to send a different crew with different tools. Now I leave voicemail messages and get the same response: they will contact me when they are ready. Something terrible happened to a formerly good company and I'm ready to go to court.

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Reply from SunPower

Jun 25, 2020

Hello Mr. McCabe, I’m sorry to hear that your expectations have not been met. We'd really like to look into this further. Please expect a call from an Executive Support Specialist to discuss your concerns in detail and provide additional assistance. We appreciate your business and truly value your feedback

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kenny brengel

June 16th, 2020 Hicksville, NY DETAILS arrow_drop_down
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quality equipment, long lasting and leading technology; EM Power-Solar is an excellent representative/installer of the solar equipment, very knowledgeable in the industry and provides professional service

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RJ

June 16th, 2020 Myrtle Beach, SC DETAILS arrow_drop_down
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works great!! Install on time.Great workers!

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Beaver

June 16th, 2020 Ingleside, IL DETAILS arrow_drop_down
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After 3 week still waiting for my dahboard to work.

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Lee Lamb

June 16th, 2020 Plainfield, IL DETAILS arrow_drop_down
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There were a few issues and the installers jumped on the problems and fixed them right away.

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S Ducar

June 16th, 2020 Denton, TX DETAILS arrow_drop_down
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On time and did what they promised that they would

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John Hayes

June 16th, 2020 San Antonio, TX DETAILS arrow_drop_down
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Quality product and installation team. Office staff did all the necessary work to get permissions from the home owners association and our utility company. The install was scheduled with a timeline indicating several landmarks along the road to completion so we always knew the progress.

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Hank

June 16th, 2020 Llano, TX DETAILS arrow_drop_down
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The staff were/are very responsive to my questions and make sure we understand what is happening

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Fantastic company!

June 16th, 2020 Austin, TX DETAILS arrow_drop_down
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SunPower is a fantastic company, from the smooth and professional sales process, to their customer communication once the order was placed, and the amazing efficiency and speed in which they were able to install the panels (and all during a pandemic!) I highly recommend this company.

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Thomas Puthoff

June 16th, 2020 Goodyear, AZ DETAILS arrow_drop_down
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Very professional-great service and timely installation

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SunPower Review

June 16th, 2020 Surprise, AZ DETAILS arrow_drop_down
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Very nice system, haven't had an electric bill in over a year

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Anonymous

June 16th, 2020 Phoenix, AZ DETAILS arrow_drop_down
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Sunpower did all of the paper work and completed project without issues

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Shannon

June 16th, 2020 Pahrump, NV DETAILS arrow_drop_down
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process is easy and product exceeds expectations

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Don White

June 16th, 2020 Pahrump, NV DETAILS arrow_drop_down
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The process was carried out very professionally.

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Satisfied La Mesa Customer

June 16th, 2020 La Mesa, CA DETAILS arrow_drop_down
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Excellent service and delivered a great product.

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Craig Johnson

June 16th, 2020 Valley Center, CA DETAILS arrow_drop_down
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100% satisfied with installation, performance, value, maintenance.

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John Flanagan

June 16th, 2020 Joshua Tree, CA DETAILS arrow_drop_down
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System works very well never any problems.

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Renova Solar Nelson

June 16th, 2020 Palm Desert, CA DETAILS arrow_drop_down
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Service and provides information regularly

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John

June 16th, 2020 Palm Springs, CA DETAILS arrow_drop_down
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They are producing as much power as expected.

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Valorie Dixon

June 16th, 2020 Bakersfield, CA DETAILS arrow_drop_down
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They are the best, truthful, timely, great to work with.

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John Kreick

June 16th, 2020 Bakersfield, CA DETAILS arrow_drop_down
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Great experience working with Sun Solar. Very honest and professional.

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Adam Mohler

June 16th, 2020 DETAILS arrow_drop_down
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Sean P, my salesperson. He stood by his word, didn’t over-commit, and delivered

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Tom

June 16th, 2020 San Mateo, CA DETAILS arrow_drop_down
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Looks good and great value with an excellent warranty.

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Dan

June 16th, 2020 Lincoln, CA DETAILS arrow_drop_down
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Great service to there customers. Easy to work with. Smooth installation.

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Mike allums

June 16th, 2020 Placerville, CA DETAILS arrow_drop_down
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The panels are ver6 well made excellent life expectancies and very high output

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Don Lori

June 16th, 2020 White City, OR DETAILS arrow_drop_down
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System is proving to provide as much power as promised. However, the inverter sensitivity to Hz fluctuations needs to be more tunable to match Tesla Powerwall feedback conventions.

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Steve Steinberg

June 16th, 2020 Ellington, CT DETAILS arrow_drop_down
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They have delivered everything they said they would and more. They are a great company to work with.

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Senior citizen

June 16th, 2020 Stockholm, NJ DETAILS arrow_drop_down
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Very helpful if you have questions, professional in every area.

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Ted

June 16th, 2020 Riverton, NJ DETAILS arrow_drop_down
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Quality product, good people and good communication

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Mike, Point Pleasant Beach

June 16th, 2020 Point Pleasant Beach, NJ DETAILS arrow_drop_down
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Aesthetics, efficiency, tight integration of system components, very small degradation rate of power production and 25 year warranty

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Irving Fleischman

June 16th, 2020 Staten Island, NY DETAILS arrow_drop_down
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Great price, great installation, new circuit breakers and excellent customer service

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Winston Alleyne

June 16th, 2020 Brooklyn, NY DETAILS arrow_drop_down
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It generates more power than I need every month I'm giving back to the grid. the app is easy to use and understand.

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bill w

June 16th, 2020 Oceanside, NY DETAILS arrow_drop_down
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supplies power and works like promised, dependable and serviced when needed

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Nancy Bricker

June 12th, 2020 Oceanside, CA

Customer service was very helpful. Quick and eager to assist.

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Jonard-entrepreneur/business owner

June 8th, 2020 Las Vegas, NV DETAILS arrow_drop_down
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Overall experience was more than what I've been expecting.

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NathanP

June 8th, 2020 Chatham, IL DETAILS arrow_drop_down
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Simple install, no issues, straightforward responses to initial questions.

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Ralph

June 2nd, 2020 Danville, CA DETAILS arrow_drop_down
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Excellent Service, quality product. They proactively kept me informed as the project progressed.

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Happy in San Mateo

June 2nd, 2020 San Mateo, CA DETAILS arrow_drop_down
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Good friendly service. Informative, knowledgeable. Generally like doing business with SunPower.

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Hawaii customer

June 2nd, 2020 Lahaina, HI DETAILS arrow_drop_down
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Excellent performance under low light and at high angles of incidence.

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rww

June 2nd, 2020 Kihei, HI DETAILS arrow_drop_down
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Rising Sun LLC provided awesome service and SunPower products were a part of it all.

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Ron Curry

June 2nd, 2020 Vacaville, CA DETAILS arrow_drop_down
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I am extremely happy I chose SunPower over the other brands. The installation was quick and painless. The price was about the same and the guarantee is exceptional! I should have gone solar a long time ago.

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Clint

June 2nd, 2020 Medford, OR DETAILS arrow_drop_down
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Professional and timely service. They kept me well informed about all aspects of the process. My only complaint has been in the timeliness in processing my rebate. Over 5 months since project completion, and still no rebate.