Founded in 1992, SunPower is a solar company that prides itself on delivering reliable energy and long-term peace of mind for homeowners and businesses. The company is a pioneer in the industry and currently holds more than 750 patents for solar technology.

Known for manufacturing top quality, high efficiency solar panels that generate more power than conventional solar technologies and have a uniquely attractive, all-black appearance for itself and many other players in the industry, SunPower offers a few different options to help both residential and commercial consumers get started with renewable energy, but outsources most, if not all, of its projects to third-party solar installers.

Keep reading to discover The Good, The Bad, and The Bottom Line about SunPower, and check out SunPower reviews from real customers.

The Good

  • Purchase, Lease, and Loan Options Available
  • High Efficiency Panels
  • Industry-Leading Solar Panel Energy Production
  • Attractive Appearance
  • Compatible With Battery Storage
  • Online Monitoring
  • Lengthy Warranties

Purchase, Lease, and Loan Options Available

SunPower offers three different payment options for customers to choose from: solar leasing, purchasing with cash, and financing with a loan.

With the lease option, SunPower Capital owns the system and the customer rents the system from the company, requiring monthly payments. The lease comes with a 20-year performance guarantee, as well as easy options in case the customer needs to transfer the lease.

SunPower also offers outright purchase and financing options for customers interested in the tax credits and other incentives that come along with solar power ownership. Loan terms for solar systems typically range from 5 to 20 years and do not have any prepayment penalties attached.

The cost of a SunPower solar system ultimately depends on several factors, including current energy usage, available amount of unshaded roof space, the local utility’s net metering policy, and other factors. The easiest way to figure out exactly how much solar will cost you is to obtain a free quote from SunPower.

High Efficiency Panels

SunPower is on the cutting edge of solar technology and excels when it comes to innovation, design, and production of solar equipment, so customers can be confident that they will have high quality products on their homes.

In fact, SunPower makes the highest efficiency solar panels you can buy for your roof in today's market, and the company's solar cells are made of anti-reflective glass and coated with anti-reflective coating to ensure that they capture as much sunlight as possible. 

Industry-Leading Solar Panel Energy Production

SunPower's X-Series solar panels excel in terms of power generation and deliver 44 percent more energy per watt than competitive products. This means that SunPower can provide more clean power for its customers' homes with fewer solar panels.

SunPower panels also boast 75 percent more energy per watt than conventional solar panels, meaning that an investment in a SunPower system will ultimately pay off more in the long run.

Additonally, SunPower panels maintain their energy production much better than conventional panels in partly-shaded conditions, making them a better rooftop solar option for customers who live in a cloudy region or a relatively shaded area.

Attractive Appearance

In addition to being highly efficient, SunPower's panels are uniquely attractive and aesthetically pleasing. While many other companies in the solar industry offer traditional blue photovoltaic panels, SunPower's panels are all black, which helps them to blend in better with the rooftop on many houses.

Compatible With Battery Storage

SunPower's panels are compatible with the Freedom CPAP Battery produced by Battery Power Solutions. When a SunPower module is installed along with this battery, customers will still have access to electricity in the event of a power outage.

Online Monitoring

Online monitoring is extremely important for customers who want to see what the panels on their roof are producing and ensure that everything is up to par.

SunPower offers a helpful, convenient app for customers to do just that. The app provides important system information such as power output, savings, energy usage over time, and environmental effects.

There is also a consumption monitoring kit that provides more information than the app for customers who would like a more in-depth way to monitor their system. The consumption monitoring kit is installed by the dealer, but may not be compatible with all homes.

Lengthy Warranties

SunPower offers multiple warranties to protect its customers' solar energy systems, including a 25-year product warranty, which covers the equipment itself, and a 25-year workmanship warranty, which covers the labor and installation. The clean energy company also offers a 25-year performance warranty, which covers the customer in the event that their solar modules underperform in terms of electricity production and output.

Visit Site

The Bad

  • No PPAs for Non-Commerical Buyers
  • Few In-House Installations
  • Customer Service Complaints

No PPAs for Non-Commercial Buyers

Many customers may be interested in obtaining a SunPower module through a Power Purchase Agreement (PPA) because this payment method typically includes some kind of $0 down option, which eliminates a barrier to entry for them to go solar.

Unfortunately, SunPower only offers PPAs to commercial customers, so consumers who are interested in a PPA for their home solar system will not have much luck with this company.

Few In-House Installations

SunPower is performing installations itself in select areas of California; however, SunPower panels are available in the following 18 states through a network of dealers:

  • Arizona
  • California
  • Colorado
  • Connecticut
  • Florida
  • Hawaii
  • Illinois
  • Maryland
  • Massachusetts
  • Nevada
  • New Jersey
  • New Mexico
  • New York
  • North Carolina
  • Oregon
  • Rhode Island
  • Texas
  • Utah

The dealer you choose will end up being your installer and customer care center for the life of the solar PV panels, which creates a bit of confusion as to who should be contacted (the dealer or SunPower) in the event that any issues occur.

Customer Service Complaints

Many users on our site have provided negative feedback in regards to SunPower's customer service.

Common complaints include difficulty to reach a representative, company failure to return phone calls, slow response time, and inability to resolve issues.

The Bottom Line

SunPower offers a number of payment options, some of the most efficient solar panels in the industry, online monitoring for its customers, and a lengthy workmanship and product warranty.

However, the company does not offer PPAs to residential customers and outsources most of its installations, making it confusing for customers to know who to contact if there is an issue.

Why Can I Trust Bestcompany.com arrow_drop_down

User Reviews

Star Rating

3.7
starstarstarstar_halfstar_border

522 Reviews

Review Breakdown

5 star
57%
4 star
11%
3 star
3%
2 star
5%
1 star
24%

Sentiment Criteria

Value for your money
starstarstarstar_halfstar_border
Quality of product or service
starstarstarstar_halfstar_border
Customer service
starstarstarstar_halfstar_border
Company trustworthiness
starstarstarstar_halfstar_border
search cancel
starstarstarstarstar
Gary M Meale
January 23rd, 2019 Middletown, CT

The installation and all associates in concerning this job were first rate. I wholeheartedly recommend people do business with Sun Power. We could not be happier with our solar system installation. Thanks state of Connecticut for helping move us away from fossil fuel.

SunPower Logo

Reply from SunPower

Jan 25, 2019

Thank you Gary, and congrats on helping to change how our world is powered one home at a time.

starstarstarstarstar
Sonia
January 22nd, 2019 Ellington, CT

So far, I have nothing but positive things to say about this company. They are a pleasure to deal with. They make you feel like family. :)

SunPower Logo

Reply from SunPower

Jan 22, 2019

Awe, thanks Sonia! That's great to hear. Please don't hesitate to reach out if you need any assistance from us in the future.

starstarstarstarstar
Henry
January 22nd, 2019 Staten Island, NY

Love the ease of installation and the time it took to get me up and running

SunPower Logo

Reply from SunPower

Jan 22, 2019

Thanks for choosing SunPower, Henry.

starstar_borderstar_borderstar_borderstar_border
Craig Picard
January 22nd, 2019 Portland, CT DETAILS
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstar_borderstar_borderstar_borderstar_border
Customer service
starstar_borderstar_borderstar_borderstar_border
Company trustworthiness
starstar_borderstar_borderstar_borderstar_border

My experience with SunPower has gone from “good” during installation to “terrible” following the installation. I have had ongoing issues with my system not functioning properly since it has been installed and now I believe SunPower is over inflating the monthly energy consumption that they report for both the grid and solar power when compared to the energy consumption reported by my electrical supplier. NO one at SunPower can is able to address this issue when Incall customer service and NO higher level manager ever calls me back. I am extremely frustrated and plan to report this to the Better Business Burueau and any other consumer watch dog group that can assist me in getting SunPower to respond to my requests to discuss these irregularities with me.

SunPower Logo

Reply from SunPower

Jan 22, 2019

Craig, We are very sorry to hear this, and we'd definitely like to help you get this resolved. I will have a supervisor reach out to you.

starstarstarstarstar
Wagdy Demyan
January 22nd, 2019 Ripon, CA DETAILS
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

Professional sales person great work fast and clean installation. The system works very well

SunPower Logo

Reply from SunPower

Jan 22, 2019

Thanks for choosing SunPower, Wagdy.

starstarstarstarstar
Margaret
January 22nd, 2019 Monroe, CT

We received unbelievable customer service throughout the process of installing our system - from direct contact with our sales rep, to weekly email updates from the project coordinator, to the team who installed the panels on our roof, EVERYONE was extremely knowledgeable and well informed - and kept US well informed. The installers were polite and personable, respected my home, and kept our yard clean and neat at all times. We're very pleased so far!

SunPower Logo

Reply from SunPower

Jan 22, 2019

Thanks for the feedback, Margaret! Let us know if you ever have any questions down the road.

starstarstarstarstar
Cody Monroe
January 22nd, 2019 San Antonio, TX

I talked to a Mr. Desmond W. about how solar works and how beneficial it would be for me to invest in solar for my home. Desmond answered all of my questions honestly and I really appreciated that. At this point my wife and I are really considering solar.

SunPower Logo

Reply from SunPower

Jan 25, 2019

We hope you choose SunPower, Cody! Thanks for your feedback.

starstarstarstarstar
Gerald Ricard
January 17th, 2019 Canton, CT

Very professional people that are exceptionally knowledgeable about product and installation. Support has been excellent!

SunPower Logo

Reply from SunPower

Jan 22, 2019

Thanks for choosing SunPower, Gerald!

starstarstarstarstar
Valarie
January 17th, 2019 Stockton, CA

I had my hand held from the inception of the project and was kept very informed throughout the process.

SunPower Logo

Reply from SunPower

Jan 22, 2019

Thank you, Valarie!

starstarstarstarstar
Shen 沈
January 17th, 2019 Sunnyvale, CA DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

The panels are installed on time and on budget.

SunPower Logo

Reply from SunPower

Jan 22, 2019

That's great to hear, Shen, thanks!

starstarstarstarstar
Lucas Nagy
January 17th, 2019 Encinitas, CA DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Professional through every step. Project management delivered upon sales representation. Install crew was courteous and client-oriented. Foreman Ricky was informed, communicative and aimed to solve challenges. Final product looked as advertised and is producing beautifully.

SunPower Logo

Reply from SunPower

Jan 22, 2019

Congrats on helping to change how our world is powered, Lucas!

starstarstarstarstar
Georgia Crowley
January 17th, 2019 Stonington, CT

Very good people to deal with, especially liked Smartan(?) the person who knocked on our door and got us started. He was like a member of the family.

SunPower Logo

Reply from SunPower

Jan 22, 2019

Thank you, Georgia!

starstarstarstarstar
kal
January 17th, 2019 Dublin, CA

Happy with the SunPower system.superfast installation.

SunPower Logo

Reply from SunPower

Jan 22, 2019

Thank you!

starstarstarstarstar
Randy Baker
January 17th, 2019 Saratoga, CA DETAILS
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

professional sales and installation effort

SunPower Logo

Reply from SunPower

Jan 22, 2019

Thanks, Randy

starstarstarstarstar
Mayra Cardi
January 17th, 2019 The Bronx, NY

After interviewing several companies, I was most happy with the proposal SunPower gave me. I was always informed on all the steps that goes into having the panels working and I was happy with their professionalism. The package I received from SunPower was the best one out of several companies I reviewed. Thank you

SunPower Logo

Reply from SunPower

Jan 22, 2019

Thank you for choosing SunPower, Mayra!

starstarstarstarstar
BABU H SONI
January 17th, 2019 Bethel, CT DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

very satisfaction work done and quality work.

SunPower Logo

Reply from SunPower

Jan 22, 2019

Thank you!

starstarstarstarstar
Gary Kral
January 17th, 2019 Middletown, CT

The process from the initial sale all the way through to the solar panel's being energized was seamless. I was contacted and explained every step of the process from the beginning to the end. My PM was Rebecca S and she was great with the scheduling of the installation, town inspector and the final start-up. Quick to respond and answer my questions. Sebastian was courteous and thorough with the installation. It looks great and works great. Being from the HVAC field, i am impressed with the whole process and the customer service from SunPower and will be recommending them to my family and friends. Thank you.

SunPower Logo

Reply from SunPower

Jan 22, 2019

Thank you for choosing SunPower, Gary!

starstarstarstarstar
Carol
January 17th, 2019 Pawcatuck, CT

Our positive experience began with the sales rep, Franz S. It continued with our project manager, Becky S. We were kept updated during the entire process and things went on schedule. Our panels are attractive (hardly even noticed) on our 1750 house. One of the greatest advantages to SunPower has been the quick response to any correspondence we have exchanged with all parties. They take responsibility for their system and are always available for help/questions/answers. Our experience has felt like a "partnership" with this company. They didn't install, say good luck and go on their way. They have been there when we needed them. Love the app that tracks the power, etc. Anxious to see results when warm weather is in full swing!

SunPower Logo

Reply from SunPower

Jan 25, 2019

Thank you, Carol. Glad our panels complement your historic home and excited to see how much clean energy you make this year!

starstarstarstarstar
Liz
January 17th, 2019 Austin, TX

Desmond W was incredibly helpful. Great experience

SunPower Logo

Reply from SunPower

Jan 25, 2019

Thank you, Liz!

starstarstarstarstar
Kris C
January 17th, 2019 Pawcatuck, CT DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Becky was amazing through this process. Everything was easy and taken care of with ease.

SunPower Logo

Reply from SunPower

Jan 25, 2019

Thanks, Kris!

starstarstarstarstar
jay hine
January 17th, 2019 Southbury, CT

Sun Power was great to work with. My system is up and running for approximately one month. I my first billing cycle has not been processed yet. I am looking forward to seeing the results

SunPower Logo

Reply from SunPower

Jan 25, 2019

Thank you, Jay, for choosing SunPower.

starstarstarstarstar
Sarah Harris
January 17th, 2019 Rockville, CT

From the beginning SunPower has been able to help us whenever we needed it. Everyone that I have had the pleasure of dealing with has not only been helpful, but caring compassionate and quick to respond. Especially Becky S!

SunPower Logo

Reply from SunPower

Jan 25, 2019

Thank you, Sarah.

starstarstarstarstar_border
Kyle
January 17th, 2019 Hamden, CT DETAILS
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Excellent customer service and communication. Entire process took longer than we hoped for (not necessarily the fault of SunPower). Crew and inspectors were very professional and timely.

SunPower Logo

Reply from SunPower

Jan 25, 2019

Thank you for choosing SunPower, Kyle.

Verified Customer

starstar_borderstar_borderstar_borderstar_border
Tom
January 17th, 2019 Santa Barbara, CA DETAILS
Value for your money
starstar_borderstar_borderstar_borderstar_border
Quality of product or service
starstar_borderstar_borderstar_borderstar_border
Customer service
starstar_borderstar_borderstar_borderstar_border
Company trustworthiness
starstar_borderstar_borderstar_borderstar_border

They installed the panels incorrectly and it lead to some flooding in our attic. Our plumber showed what happened but they denied everything. Part of our contract calls for them to wash the panels at least once a year. They've never done it since installation.

SunPower Logo

Reply from SunPower

Jan 18, 2019

Hello Tom, Would you mind sending me a private message with your contact information? I would like to look into this further for you and provide as much assistance as we can to get your issues addressed.

starstarstarstarstar
Eddie
January 16th, 2019 Pflugerville, TX

Great service overall, desmond was very helpful.

SunPower Logo

Reply from SunPower

Jan 25, 2019

Thanks, Eddie!

starstarstarstarstar
Peter Lambrecht
January 15th, 2019 Chino, CA

The entire project was very easy. Sun Power keep me informed every step. The Rebels did a great job on the installation. Really nice people.

SunPower Logo

Reply from SunPower

Jan 16, 2019

Thank you for choosing SunPower, Peter!

starstarstarstarstar
Alfonso Baez
January 15th, 2019 Clifton, NJ DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I was very happy with the overall process of the proposal for the solar panel services i was never pushed into anything yet i was explained in details how it worked and what it would do to the environment. Iam very please to say it really works i see no difference in the amount of power this unit supplies , so I highly recommended, ones again thank you Sun Power for your service.

SunPower Logo

Reply from SunPower

Jan 16, 2019

Thanks, Alfonso!

starstarstarstarstar
Steve
January 15th, 2019 Castro Valley, CA DETAILS
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Project took longer than expected after panels were installed. Seemed to be some mix ups in putting in new electric box. However i was impressed with the quality of the new box and the entire system. Staff were always 100% professional. Enjoying the app on a daily basis.

SunPower Logo

Reply from SunPower

Jan 16, 2019

Hi Steve, Sorry to hear you experienced a delay but glad we got everything sorted out for you and that you're enjoying the monitoring app. Thanks for choosing SunPower and don't hesitate to reach out if you have any questions.

starstarstarstarstar
Paul Hembrook
January 15th, 2019 New Milford, CT

Initial meeting to review the system and what we needed was great. Install went great. Follow up meeting with Miguel after install brought our understanding of the system to a great level.

SunPower Logo

Reply from SunPower

Jan 16, 2019

Thanks Paul! We hope you enjoy making your own clean energy in the coming year.

starstarstarstarstar
Lacey Tygenhof
January 15th, 2019 Fullerton, CA DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

SunPower was organized, on Time, Professional, and easy to communicate with. SunPower obtained all necessary permits, was at my house when the inspector came by, and got us set up on the online app. They were very easy to work with.

SunPower Logo

Reply from SunPower

Jan 16, 2019

Thanks for choosing SunPower, Lacey!

starstarstarstarstar
Robert Tabor
January 14th, 2019 Plainville, CT DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I had solar installed by Sunpower,the work force was totally committed to their job and had the work completed in one day. The finished project was cleared by Sunpower and the town inspector. I am completely satisfied with the work at hand and now enjoying the sun for my energy. I would recommend this Co. To all my friends and neighbors. In support and feedback alone this is an A1 company to deal with,everyone involved was very considerate and truthful in every regard. Everything was laid out exactly the way it was going to happen and it did with no hitches.

SunPower Logo

Reply from SunPower

Jan 16, 2019

Thank you so much, Robert! We appreciate referrals, as we know it means that you're a happy customer, and that's our No. 1 goal.

history
starstarstarstarstar
Irving Thompson
January 11th, 2019 Cromwell, CT DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I found the whole process went like clockwork. Everything was completed on time and professionally.

SunPower Logo

Reply from SunPower

Jan 11, 2019

Thank you, Irving!

starstarstarstarstar
John McGaughan
January 11th, 2019 Watertown, CT

Sales was very helpful getting the best option. The install was quick and the lead person was very helpful in explaining how things work and making sure everything was going to my liking.

SunPower Logo

Reply from SunPower

Jan 11, 2019

Thanks for choosing SunPower, John.

starstarstarstarstar
Chris
January 11th, 2019 Austin, TX DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Great experience. Exceptional service. Highly recommend!

SunPower Logo

Reply from SunPower

Jan 11, 2019

Thank you for choosing SunPower Chris!

starstarstarstarstar
Laiza Brown
January 11th, 2019 Sandy, TX

Great service and representatives were very informative. Highly recommend! Will definitely be reaching out to in the future.

SunPower Logo

Reply from SunPower

Jan 11, 2019

Thanks, Laiza.

starstarstarstarstar
Allyson
January 11th, 2019 Austin, TX

Their team is friendly and knowledgeable. They are quick to answer any and all questions and concerns.

SunPower Logo

Reply from SunPower

Jan 11, 2019

Thank you for choosing SunPower, Allyson.

starstarstarstarstar
Carolyn Gonzales
January 11th, 2019 Austin, TX DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Installation was timely and professional

SunPower Logo

Reply from SunPower

Jan 11, 2019

That's our goal, Carolyn, so thank you for your feedback.

starstarstarstarstar
Brianna lashley
January 11th, 2019 Cedar Park, TX

We had a great experience with SunPower. The consultant was knowledgeable and professional, making the decision to use them even easier.

SunPower Logo

Reply from SunPower

Jan 11, 2019

Thank you Brianna!

starstarstarstarstar_border
Alan Hester
January 10th, 2019 New Britain, CT DETAILS
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

My experience was pretty good from the start of project to the end. My coordinator Rogar was excellent, always answered all my questions and would include the right person if he was unsure on something. I give Roger a 5 star rating. Thanks again

SunPower Logo

Reply from SunPower

Jan 11, 2019

Thank you for your feedback, Alan!

starstarstarstarstar
Jeff Govoni
January 10th, 2019 East Hampton, CT DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

The team at SunPower was very professional through the entire installation process. They reached to us with regular updates on the anticipated timeline as we navigated the numerous steps in process. When we had questions the team was very timely with their responses.

SunPower Logo

Reply from SunPower

Jan 11, 2019

Thanks, Jeff!

starstarstarstar_borderstar_border
Moti
January 10th, 2019 Bergenfield, NJ

Overall the service was OK BUT I was not clearly informed that i will still get billis from the electrical company and from SunPower and that my Electrical expense will be higher until the end of the first year and only then SunPower are going to do adjustment and pay me back.

SunPower Logo

Reply from SunPower

Jan 11, 2019

Sorry to hear about this concern. I will have a customer service representative reach out to better explain how this works. Usually the only fees you'd have from your local utility might be a nominal connection/usage charge and if you use any energy that your solar doesn't cover. Most of our customers make enough energy during peak months that they earn credits and end the year in the positive or even receiving money back from the power company.

starstarstarstarstar
Jose Reyes
January 10th, 2019 Vallejo, CA

So happy with the quality of Sunpower modules they look amazing on my roof, nice and clean installation. The process of this install was impeccable.

SunPower Logo

Reply from SunPower

Jan 14, 2019

Thank you for choosing SunPower, Jose!

starstarstarstarstar
RB
January 10th, 2019 Cupertino, CA DETAILS
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar

A+ Pro experience end to end - from Sales to contract to install.

SunPower Logo

Reply from SunPower

Jan 14, 2019

Thank you, RB!

starstarstarstarstar
Daniel Ciruli
January 10th, 2019 Oakland, CA DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar

SunPower was terrific. Staff worked quickly, helped me reach the right decision about system size with no pressure, and was EXTREMELY helpful with some difficulty PG&E gave us (offering to not charge us until PG&E upgraded our neighborhood transformer). I love the monitoring site.

SunPower Logo

Reply from SunPower

Jan 14, 2019

Hi Daniel, Thank you for choosing SunPower! Sorry you had some challenges with your utility but glad we were able to work with you on that. Keep us posted on how you enjoy your new solar energy system.

starstarstarstarstar
Evan
January 10th, 2019 Clayton, CA DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

It was a simple streamlined process from the initial sales meeting, to the purchase, to the implementation/installation of the product on a rooftop. The installers were awesome people and clearly took great pride in the work they did. The lead for the installers touched base with me at many points to make sure I gave my opinion specific to were Conduit was placed or Where boxes might be put internal or external to the garage for electrical coverage. The whole job was incredibly well done and I would recommend this product and sales group and installation team to anybody. The p.m. Jessica who managed the work stayed in close contact with me the entire time and was available to answer any and all of my questions.

SunPower Logo

Reply from SunPower

Jan 14, 2019

Thank you for this feedback, Evan. We appreciate it that you chose SunPower and congratulate you on helping to change how our world is powered.

starstarstarstarstar
Arvin V.
January 10th, 2019 Granada Hills, CA DETAILS
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I experienced a difficulty in the early stages of roofing, it caused a leak and months of hardship. However, Eli and Jessica were involved greatly in making sure everything would be taken care of and were always and i mean ALWAYS available along the way. They were effective in resolving the issue and completing the work. Most of the time we never want to experience anything negative during an install on new work; yet in this circumstance I have become more confident of a true 5 star rating because I have seen and gone through this situation in more than one aspect and appreciate the final result and the true relationships along the way.

SunPower Logo

Reply from SunPower

Jan 14, 2019

Arvin, We are sorry to hear about the issues with your roof but are so glad that our team was able to resolve it to your satisfaction. Thank you for choosing SunPower!

starstarstarstarstar
Nicolas Abrams
January 10th, 2019 Petaluma, CA DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Everyone I dealt with at Sunpower were professional and helpful.

SunPower Logo

Reply from SunPower

Jan 14, 2019

Thanks, Nicolas!

starstarstarstarstar
Kim Gagnon
January 10th, 2019 Plano, TX DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Very professional and quickly finished the job. Great installation and I’m now enjoying the power of the sun.

SunPower Logo

Reply from SunPower

Jan 14, 2019

Thank you for helping to change how our world is powered, Kim.

starstarstarstarstar
JS
January 10th, 2019 Oakland, CA DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Super knowledgeable staff with easy and professional installation and onboarding. Looking forward to seeing our electricity bills go down.

SunPower Logo

Reply from SunPower

Jan 14, 2019

Thanks, JS. We hope you enjoy all that free energy from the sun for years to come!

starstarstarstarstar
Victor Gomez
January 10th, 2019 Sylmar, CA

My experience at this company was very pleasant everyone was very helpful and polite have nothing but positive things to say about the whole team my first time doing business with them and I highly recommended to anyone thanks a lot

SunPower Logo

Reply from SunPower

Jan 14, 2019

Thank you, Victor!