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Founded in 1985, SunPower Corporation is a solar company that prides itself on delivering reliable energy and long-term peace of mind for homeowners and businesses. The company is a pioneer in the industry and currently holds more than 500 U.S. patents for solar technology.

SunPower is known for its top-quality and high-efficiency solar panels that generate more power than conventional solar technologies. SunPower Panels have an attractive appearance and come in a few different size and wattage options to help both residential and commercial consumers get started with renewable energy. The majority of SunPower installations are completed by its expansive network of certified dealers.

Keep reading to discover The Good, The Bad, and The Bottom Line about SunPower, and check out SunPower reviews from real customers.

The Good

  • Purchase, Lease, and Loan Options Available
  • High Efficiency Panels
  • Industry-Leading Solar Panel Energy Production
  • Attractive Appearance
  • SunPower SunVault Battery Storage
  • Monitoring
  • Industry-Leading Warranties

Purchase, Lease, and Loan Options Available

SunPower offers three different payment options for customers to choose from that help them save on their electric bill: solar leasing, purchasing with cash, and financing with a loan.

With the lease option, SunPower Capital owns the system and the customer effectively rents the system via monthly payments. The lease comes with a 25-year performance guarantee, as well as easy options in case the customer needs to transfer the lease.

SunPower also offers outright purchase and financing options for customers interested in the tax credits and other incentives that supplement the benefits of solar power ownership. Loan terms for solar systems typically range from 5 to 25 years and do not have any prepayment penalties attached.

The cost of a SunPower solar system ultimately depends on several factors, including current energy usage, available amount of unshaded roof space, the local utility’s net metering policy, and other factors. The easiest way to learn exactly how much solar will cost you is to obtain a free quote from SunPower.

High Efficiency Panels

SunPower has been on the cutting edge of solar technology for more than 30 years. Consequently, the company excels when it comes to innovation and design of solar cell equipment, enabling customers to be confident that they will have the highest-quality solar products expertly installed on their homes.

In fact, the solar installer provides the highest-efficiency solar panels you can buy today. The solar panel manufacturer engineers elite solar modules that are up to 22.3 percent in solar panel efficiency, and carry a temperature coefficient of -0.29, meaning output will not be negatively effected because of excessive heat. Each SunPower panel is made of anti-reflective glass and coated with anti-reflective film for optimum durability and to ensure that they capture as much sunlight as possible. In short, SunPower cells provide the best value for your money.

Industry-Leading Solar Panel Energy Production

The SunPower X Series solar panels excel in terms of power generation and deliver 44 percent more energy per watt than competitive products. This means that SunPower can provide more clean power for its customers' homes with a smaller solar installation and fewer panels than other companies.

Every SunPower solar panel also boast 75 percent more energy per watt than conventional solar panels, meaning that an investment in a SunPower solar energy system pays off significantly more in the long run.

In addition, SunPower panels maintain their energy production much better than conventional panels in partially shaded conditions, making them a better rooftop solar option for customers who live in a cloudy region or an often shady area.

Attractive Appearance

In addition to being highly efficient, SunPower panels are uniquely attractive and aesthetically pleasing. While many other companies in the solar industry offer conventional solar panels — traditional blue photovoltaic panels with bright, visible frames and mounting hardware — SunPower's panels are all black, and their mounting system sleek and nearly invisible, allowing the SunPower solar installation to blend in better with the rooftop on most homes.

SunPower SunVault Battery Storage

SunPower recently introduced SunVault™ storage — a powerful and sleek residential storage solution that pairs with SunPower Equinox®, the company’s premier residential solar power system. Once widely available, SunPower panels that are installed with SunVault storage will allow customers to have ready access to electricity even in the event of a power outage.

Monitoring

Monitoring of system status and performance is extremely important for customers who want to see how much energy the panels on their roof are producing —currently, as well as historically — and ensure that everything is operating as it should.

SunPower provides a helpful, convenient app for customers to do just that. The app provides important system information such as power output, estimated savings, energy production over time, and the environmental impact of the energy generated by the system.  All of this system information is easily viewed on a smartphone. 

SunPower systems also include a consumption monitoring kit, which is installed if the homeowner’s site is compatible. With consumption monitoring, homeowners can view current and historical energy usage, and the SunPower app provides more in-depth information about their energy profile. 

Industry-Leading Warranties

SunPower offers multiple warranties to protect its customers' solar energy systems, including a 25-year Complete Confidence product warranty, which covers the equipment itself, and a 25-year workmanship warranty, which covers the labor and solar installation. The clean energy company also offers a 25-year performance warranty, which covers the customer in the event that their solar modules underperform in terms of energy production and output.

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The Bad

  • No PPAs for Non-Commerical Buyers
  • Customer Service Complaints

No PPAs for Non-Commercial Buyers

Many customers may be interested in obtaining a SunPower module through a Power Purchase Agreement (PPA) because this payment method typically includes some kind of $0 down option, which eliminates a barrier to entry for them to go solar.

Unfortunately, SunPower only offers PPAs to commercial customers; however, the company's solar lease option can provide immediate financial benefits (and at a flat rate) to customers.

Customer Service Complaints

Some users on our site have provided negative feedback with regard to SunPower's customer service. Common complaints include difficulty to reach a representative, delays in returning phone calls and inability to resolve issues.

The Bottom Line

SunPower offers a number of payment options, the most efficient solar panels in the industry, state-of-the-art monitoring for its customers, and a 25-year workmanship and product warranty. 

While the company does not offer PPAs to residential customers, its lease program is a cost-effective alternative to outright purchase. The company leverages its dealer network to perform most of its installations, which in some cases can make it confusing for customers to know who to contact if there is an issue; however, these dealers are SunPower-trained and -certified, so customers should experience consistently high-quality regardless of service area or SunPower dealer.

We'll Introduce You!

Call our recommended rep over at SunPower below.

1-(844) 244-3436

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User Reviews

Star Rating

4.3
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1,447 Reviews

Review Breakdown

5 star
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4 star
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Larry

April 27th, 2020 Redlands, CA DETAILS arrow_drop_down
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Quality of service and product. Excellent electical installation.

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Patricia Buller

April 27th, 2020 Bakersfield, CA DETAILS arrow_drop_down
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Very good. Any issue has been handled timely. Once only

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Shanon christiansen

April 27th, 2020 Pacifica, CA DETAILS arrow_drop_down
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System down too often Comes back on but takes a few hours

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Reply from SunPower

Apr 29, 2020

Hello Mrs. Christiansen, I’m sorry to hear that your expectations have not been met. We'd really like to look into this further. Please expect a call from an Executive Support Specialist to discuss your concerns in detail and provide additional assistance. We appreciate your business and truly value your feedback.

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Ed Cotas / Synergy 768, Inc

April 27th, 2020 Brentwood, CA DETAILS arrow_drop_down
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Superior products backed up by cutting edge technology.

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Norm

April 27th, 2020 Napa, CA DETAILS arrow_drop_down
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Looks like a quality product, well built with a 25 year warranty.

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T Matley

April 27th, 2020 Berkeley, CA DETAILS arrow_drop_down
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Only used their equipment, installed through approved vendor. Very satisfied with equipment solar production

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Brian Mac Donald

April 27th, 2020 Banta, CA DETAILS arrow_drop_down
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They have been very helpful and crew was very professional and I really liked there work. They were on time and quickly got job done. I would recommend SunPower to my friends.

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Gary Petersen

April 27th, 2020 Nevada City, CA DETAILS arrow_drop_down
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Great service- so good they are very busy which caused a longer wait than desired

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M. VanDyken

April 27th, 2020 Olivehurst, CA DETAILS arrow_drop_down
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Great product, and great service. The solar panels look fantastic on my roof, and they were installed crazy fast.

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K Little

April 27th, 2020 Princeville, HI DETAILS arrow_drop_down
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Highly efficient with fewer panels than my neighbors.

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Neil

April 27th, 2020 Sequim, WA DETAILS arrow_drop_down
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Good product, efficient installation and service, no problems.

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Pedro salcedp

April 23rd, 2020 Elmont, NY

Very efficient and cortecios personal I will recommend to any one

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Justin Keele

April 22nd, 2020 Livermore, CA DETAILS arrow_drop_down
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I had the worst experience ever with sun power solar installation in the end of 2011. They subcontracted out the installation to people that were not qualified and bro 24 of my cement roof tiles which they never made good on. I planned on buying the system in the early buyout option .Sunpower would never take care of the broken roof tile issue prior to this date and then screwed me out of the early buyout option.I even sent a certified letter for which they tried to say they did not receive. Then I sent them an email. When your customer service is in the Philippines and you’re trying to deal with issues they don’t care at all. This has never been resolved today and I am still looking for an attorney to sue them.

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Reply from SunPower

Apr 29, 2020

Hello Mr. Keele, I’m sorry to hear that your expectations have not been met. We'd really like to look into this further. Please expect a call from an Executive Support Specialist to discuss your concerns in detail and provide additional assistance. We appreciate your business and truly value your feedback.

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very happy customer

April 20th, 2020 Oregon House, CA DETAILS arrow_drop_down
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Great staff, wonderful sales person, enjoyed the proffessional friendly staff.

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George Westin

April 20th, 2020 Lodi, CA DETAILS arrow_drop_down
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The system is working well so far. I am awaiting my rebate check.

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MB

April 20th, 2020 San Jose, CA DETAILS arrow_drop_down
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Panels are working well -- and when I had a question on monitoring, I received a call back within an hour

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Vickie A.

April 20th, 2020 Livermore, CA DETAILS arrow_drop_down
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Product quality and company professionalism

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Alex C

April 20th, 2020 South San Francisco, CA DETAILS arrow_drop_down
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It's been online for a very short period of time, that makes it harder to evaluate.

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Steven

April 20th, 2020 Fresno, CA DETAILS arrow_drop_down
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Good price, good quality, good warranty, the system was installed quickly and works great. Was up and running within two days

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KTOWN

April 20th, 2020 Mojave, CA DETAILS arrow_drop_down
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Great product. Great service! The installation was smooth as was all the associated admin!

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Herb

April 20th, 2020 Goleta, CA DETAILS arrow_drop_down
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No problems with any of the equipment at any time so far

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Terance La Croix

April 20th, 2020 Nuevo, CA DETAILS arrow_drop_down
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They are great people to work with, they never pressure you to buy their product.

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Joe

April 20th, 2020 Palm Desert, CA DETAILS arrow_drop_down
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They are a bit high in cleaning solar panels.

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sdcyclist

April 20th, 2020 Oceanside, CA DETAILS arrow_drop_down
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Sunpower was in my top 3 to choose. They were not the least expensive, but their total package of product quality, warranty, and service made them my choice. The salesperson was very knowledgeable and made me confident in my choice. The Installation was not very good though. There was a lack of communication and expectation setting. Also little collaboration.

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Al Zayas

April 20th, 2020 Fallbrook, CA DETAILS arrow_drop_down
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Outstanding experience from the beginning until the end

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Jim

April 20th, 2020 Carlsbad, CA DETAILS arrow_drop_down
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Easy contract process. Fast, efficient installation. Great performance, ie production exceeds estimates.

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Dennis Palmer

April 20th, 2020 Lake Havasu City, AZ DETAILS arrow_drop_down
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So far we're producing about twice the energy we're using

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Sunny

April 20th, 2020 Prescott, AZ DETAILS arrow_drop_down
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Good units but not enough panels for our needs

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Juan

April 20th, 2020 Edinburg, TX DETAILS arrow_drop_down
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good ,fast and reliable, good quality equipmment

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Keith Foster

April 20th, 2020 Fort Worth, TX DETAILS arrow_drop_down
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I have a constant failed connection in order to monitor my panels production online, despite router change and switching internet providers

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A satisfied customer

April 20th, 2020 Plainfield, IL DETAILS arrow_drop_down
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SunPower's team has been professional and courteous every step along the way.

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Mike Bromer

April 20th, 2020 Shorewood, IL DETAILS arrow_drop_down
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good company, good people and good products

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Tim P

April 20th, 2020 Orlando, FL DETAILS arrow_drop_down
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SunPower's customer service is genuine and effective

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Great solar panels, great value!

April 20th, 2020 Endicott, NY DETAILS arrow_drop_down
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Definitely the best solar panels on the market. When I am making a large investment for solar panels, I want to make sure they have the best warranty, and are the most efficient. SunPower definitely hits the mark with the product and the warranty.

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John from Babylon

April 20th, 2020 Babylon, NY DETAILS arrow_drop_down
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Great process from start to finish. Up front and honest. My system looks and performs better than expected.

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AH

April 20th, 2020 Maplewood, NJ DETAILS arrow_drop_down
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Good product & service; productivity of the panels so far seems excellent

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Brenda Bloodgood

April 18th, 2020 San Diego, CA DETAILS arrow_drop_down
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Sunpower had my 86 year old grandfather sign a 20-year lease. He died 4 years later and now this lease is the responsibility of his next of kin. Predatory? Beware of this company.

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Reply from SunPower

Apr 25, 2020

Hello Mrs. Bloodgood, I’m sorry to hear that your expectations have not been met. Upon review of your account, your case has been assigned to Adrian C. Please contact him directly if you have any additional questions. If you need further assistants please send us a direct message. We appreciate your business and truly value your feedback. Thank you.

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Alexis Pierce

April 17th, 2020 Peoria, AZ DETAILS arrow_drop_down
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Piece of crap company. Once getting my load controller installed I had to turn it on and off to be able to have my dryer work. This was before the system was activated. Then I had to turn the controller off to have heat, hot water, dryer, stove working in my house. I had to pay for an internet upgrade and now having to look into pest control issues with pigeons and mites because the company wants me to now pay for bird netting through them or I void my warranty.

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Reply from SunPower

Apr 25, 2020

Hello Alexis, I’m sorry to hear that your expectations have not been met. We'd really like to look into this further. When you have a moment, please send us a direct message with your contact details. Once I have your account information, I can have an Executive Service Specialist reach out to you to discuss your concerns in detail. We appreciate your business and truly value your feedback. Thank you.

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Mark

April 16th, 2020 DETAILS arrow_drop_down
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I checked the first PG&E bill after installed and calculated. ROI is less than 10 years which I was told before installation.

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Wade Bischoff, Nicole Corona, Kassy Macias

April 16th, 2020 DETAILS arrow_drop_down
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Great service and knowledgable employees.

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Jan

April 16th, 2020 DETAILS arrow_drop_down
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Great sales person, efficient installation

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Alex

April 16th, 2020 DETAILS arrow_drop_down
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Great and easy to work with. Always communicating about what's going on with your project.

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mike Wilt

April 16th, 2020 DETAILS arrow_drop_down
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good system reliable, good performance no breakdowns

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Alain Yotnegparian

April 16th, 2020 DETAILS arrow_drop_down
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Excellent high performance panels.They perform better then the other manufacturers i am familiar with.

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stephen a

April 16th, 2020 DETAILS arrow_drop_down
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excellent customer service and follow-up throughout the process, professional installers but never received final review of system once it was installed

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Sylmark79

April 16th, 2020 DETAILS arrow_drop_down
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Excellent & efficient staff. Very helpful through entire process

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Keith S

April 16th, 2020 DETAILS arrow_drop_down
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Everything from start to finish was as promised. They deserve 10 stars

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Jon in Lemon Grove

April 16th, 2020 DETAILS arrow_drop_down
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Efficient, one-stop shopping with great products

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Tom Machucki

April 16th, 2020 DETAILS arrow_drop_down
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Easy to deal with and provide a quality product.

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Anonymous

April 16th, 2020 DETAILS arrow_drop_down
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Best panel available - most power produced and looses least amount of production over time.