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Founded in 1985, SunPower Corporation is a solar company that prides itself on delivering reliable energy and long-term peace of mind for homeowners and businesses. The company is a pioneer in the industry and currently holds more than 500 U.S. patents for solar technology.

SunPower is known for its top-quality and high-efficiency solar panels that generate more power than conventional solar technologies. SunPower Panels have an attractive appearance and come in a few different size and wattage options to help both residential and commercial consumers get started with renewable energy. The majority of SunPower installations are completed by its expansive network of certified dealers.

Keep reading to discover The Good, The Bad, and The Bottom Line about SunPower, and check out SunPower reviews from real customers.

The Good

  • Purchase, Lease, and Loan Options Available
  • High Efficiency Panels
  • Industry-Leading Solar Panel Energy Production
  • Attractive Appearance
  • SunPower SunVault Battery Storage
  • Monitoring
  • Industry-Leading Warranties

Purchase, Lease, and Loan Options Available

SunPower offers three different payment options for customers to choose from that help them save on their electric bill: solar leasing, purchasing with cash, and financing with a loan.

With the lease option, SunPower Capital owns the system and the customer effectively rents the system via monthly payments. The lease comes with a 25-year performance guarantee, as well as easy options in case the customer needs to transfer the lease.

SunPower also offers outright purchase and financing options for customers interested in the tax credits and other incentives that supplement the benefits of solar power ownership. Loan terms for solar systems typically range from 5 to 25 years and do not have any prepayment penalties attached.

The cost of a SunPower solar system ultimately depends on several factors, including current energy usage, available amount of unshaded roof space, the local utility’s net metering policy, and other factors. The easiest way to learn exactly how much solar will cost you is to obtain a free quote from SunPower.

High Efficiency Panels

SunPower has been on the cutting edge of solar technology for more than 30 years. Consequently, the company excels when it comes to innovation and design of solar cell equipment, enabling customers to be confident that they will have the highest-quality solar products expertly installed on their homes.

In fact, the solar installer provides the highest-efficiency solar panels you can buy today. The solar panel manufacturer engineers elite solar modules that are up to 22.3 percent in solar panel efficiency, and carry a temperature coefficient of -0.29, meaning output will not be negatively effected because of excessive heat. Each SunPower panel is made of anti-reflective glass and coated with anti-reflective film for optimum durability and to ensure that they capture as much sunlight as possible. In short, SunPower cells provide the best value for your money.

Industry-Leading Solar Panel Energy Production

The SunPower X Series solar panels excel in terms of power generation and deliver 44 percent more energy per watt than competitive products. This means that SunPower can provide more clean power for its customers' homes with a smaller solar installation and fewer panels than other companies.

Every SunPower solar panel also boast 75 percent more energy per watt than conventional solar panels, meaning that an investment in a SunPower solar energy system pays off significantly more in the long run.

In addition, SunPower panels maintain their energy production much better than conventional panels in partially shaded conditions, making them a better rooftop solar option for customers who live in a cloudy region or an often shady area.

Attractive Appearance

In addition to being highly efficient, SunPower panels are uniquely attractive and aesthetically pleasing. While many other companies in the solar industry offer conventional solar panels — traditional blue photovoltaic panels with bright, visible frames and mounting hardware — SunPower's panels are all black, and their mounting system sleek and nearly invisible, allowing the SunPower solar installation to blend in better with the rooftop on most homes.

SunPower SunVault Battery Storage

SunPower recently introduced SunVault™ storage — a powerful and sleek residential storage solution that pairs with SunPower Equinox®, the company’s premier residential solar power system. Once widely available, SunPower panels that are installed with SunVault storage will allow customers to have ready access to electricity even in the event of a power outage.

Monitoring

Monitoring of system status and performance is extremely important for customers who want to see how much energy the panels on their roof are producing —currently, as well as historically — and ensure that everything is operating as it should.

SunPower provides a helpful, convenient app for customers to do just that. The app provides important system information such as power output, estimated savings, energy production over time, and the environmental impact of the energy generated by the system.  All of this system information is easily viewed on a smartphone. 

SunPower systems also include a consumption monitoring kit, which is installed if the homeowner’s site is compatible. With consumption monitoring, homeowners can view current and historical energy usage, and the SunPower app provides more in-depth information about their energy profile. 

Industry-Leading Warranties

SunPower offers multiple warranties to protect its customers' solar energy systems, including a 25-year Complete Confidence product warranty, which covers the equipment itself, and a 25-year workmanship warranty, which covers the labor and solar installation. The clean energy company also offers a 25-year performance warranty, which covers the customer in the event that their solar modules underperform in terms of energy production and output.

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The Bad

  • No PPAs for Non-Commerical Buyers
  • Customer Service Complaints

No PPAs for Non-Commercial Buyers

Many customers may be interested in obtaining a SunPower module through a Power Purchase Agreement (PPA) because this payment method typically includes some kind of $0 down option, which eliminates a barrier to entry for them to go solar.

Unfortunately, SunPower only offers PPAs to commercial customers; however, the company's solar lease option can provide immediate financial benefits (and at a flat rate) to customers.

Customer Service Complaints

Some users on our site have provided negative feedback with regard to SunPower's customer service. Common complaints include difficulty to reach a representative, delays in returning phone calls and inability to resolve issues.

The Bottom Line

SunPower offers a number of payment options, the most efficient solar panels in the industry, state-of-the-art monitoring for its customers, and a 25-year workmanship and product warranty. 

While the company does not offer PPAs to residential customers, its lease program is a cost-effective alternative to outright purchase. The company leverages its dealer network to perform most of its installations, which in some cases can make it confusing for customers to know who to contact if there is an issue; however, these dealers are SunPower-trained and -certified, so customers should experience consistently high-quality regardless of service area or SunPower dealer.

We'll Introduce You!

Call our recommended rep over at SunPower below.

1-(844) 244-3436

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User Reviews

Star Rating

4.3
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1,447 Reviews

Review Breakdown

5 star
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Paul Askew

May 18th, 2020 DETAILS arrow_drop_down
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Great people, products and results. My results in power generated were 20% higher.

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The BEST solar company out there!

May 18th, 2020 DETAILS arrow_drop_down
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Everyone has been pleasant and courteous, and the work was done professionally and at no inconvenience to me.

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Sean D

May 18th, 2020 DETAILS arrow_drop_down
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After consulting and researching several companies, Sun Power via CertaSun offered the best product and options

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mark kinkead

May 18th, 2020 DETAILS arrow_drop_down
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excellent product , warranty, and easy to work with

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Connie R

May 18th, 2020 DETAILS arrow_drop_down
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Our new solar panels are awesome! love these high efficiency panels.

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Ron

May 18th, 2020 DETAILS arrow_drop_down
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Excellent service, installation, and personnel

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Kent

May 18th, 2020 DETAILS arrow_drop_down
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Great communication and very organized and professional

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Clark

May 18th, 2020 DETAILS arrow_drop_down
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Ease of process, great staff, they handled everything with city and HOA

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Linda

May 18th, 2020 DETAILS arrow_drop_down
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I added on to my existing system. SumPower is a much better product.

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Henderson

May 18th, 2020 DETAILS arrow_drop_down
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Solar works as expected but their monitoring app sucks.

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May 18th, 2020 DETAILS arrow_drop_down
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They did a good job for a good price. They were very professional and kept me well informed thorugh the whole process.

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Chris and Lori Ulm

May 18th, 2020 DETAILS arrow_drop_down
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They were fast, efficient, and very knowledgeable.

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Steve Dominguez

May 18th, 2020 DETAILS arrow_drop_down
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Quality Product, great value, significant monthly savings.

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Anonymous

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all good. very helpful when having a problem always found answer to problem

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Go for the Sun

May 18th, 2020 DETAILS arrow_drop_down
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Excellent product that delivers as promised and has a very positive impact on the environment.

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Kari

May 18th, 2020 DETAILS arrow_drop_down
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Professional, knowledgeable, competitive pricing

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S McBride

May 18th, 2020 DETAILS arrow_drop_down
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System is not working as it should be. It has been over a month and it still has not been fix

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Reply from SunPower

May 21, 2020

Hello, I'm sorry to hear that your expectations have not been met. Please send me direct message with your contact information, and I would be happy to help you with any questions or concerns you may have. We appreciate your business and value your feedback.

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Andrew Eden

May 18th, 2020 DETAILS arrow_drop_down
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Fully satisfied with the service equipment, will be happy to recommend SunPower to anyone.

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NPI

May 12th, 2020 Port Saint Lucie, FL

1) automated tool didn't work - it works fine for other companies that use satellite images to check my roof for solar panels 2) when it already takes 2 days for someone to reply in what is called a "chat" should I dare and ask how long any response from the company will once they got my hard earned money?

SunPower Logo

Reply from SunPower

May 21, 2020

Hello, I'm sorry to hear that your expectations have not been met. Please send me direct message with your contact information, and I would be happy to help you with any questions or concerns you may have. We appreciate your business and value your feedback.

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Jay Yuschak

May 1st, 2020 Bristol, CT DETAILS arrow_drop_down
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I wish someone told me that getting a new roof would put a ton of debris into my finished attic. And now after panels I’m being charged more on my next ever source bill then the last. And my rep didn’t get back to me when I texted him a question.

history

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Lois Sunflower

May 1st, 2020 Bath, PA DETAILS arrow_drop_down
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Excellent and beautiful product, working beyond expectations

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very happy with experince

April 27th, 2020 Antioch, IL DETAILS arrow_drop_down
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very happy with experince, also very happy with my salesman Justin S.

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Installed by South Coast Solar

April 27th, 2020 New Orleans, LA DETAILS arrow_drop_down
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The panels generate a lot of power for the small footprint.

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Daniel Wallace

April 27th, 2020 Houston, TX DETAILS arrow_drop_down
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Very knowledgeable Sales and Support staff, panels have been installed about a month. So far everything is working great! The SunPower app has been easy to use.

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Brian Hankey

April 27th, 2020 Liberty Hill, TX DETAILS arrow_drop_down
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They were a pleasure to work with from the outset.

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Robert Bradshaw

April 27th, 2020 Round Rock, TX DETAILS arrow_drop_down
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Great experience from sales, design, install, and service. I like watching how much energy I'm producing in the SunPower app.

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Atul

April 27th, 2020 Chandler, AZ DETAILS arrow_drop_down
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My experience was really good but I think there are some opportunities for improvement in terms of communication, insight of the mechanism etc.

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Sure. Sandy Jones, Tucson

April 27th, 2020 Tucson, AZ DETAILS arrow_drop_down
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Great job - took a long time. Maybe not their fault.

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Ron - Kingman, AZ

April 27th, 2020 Kingman, AZ DETAILS arrow_drop_down
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Had solar from SunPower in a previous home and always enjoyed good service and very low electric bills, less than $10 per month.

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Ronnie J

April 27th, 2020 Lake Havasu City, AZ DETAILS arrow_drop_down
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Listened to my needs. Did what they said they were going to do. Answered all my follow up questions

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Leonard Libis

April 27th, 2020 Lake Havasu City, AZ DETAILS arrow_drop_down
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No issues whatsoever. Delivered all expectations.Very professional,

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Kathy Wheeler

April 27th, 2020 Pahrump, NV DETAILS arrow_drop_down
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Great product great people great service

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Leonard

April 27th, 2020 Rancho Cucamonga, CA DETAILS arrow_drop_down
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They are a very professional company and I am very impressed by their expertise.

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garyp

April 27th, 2020 Alpine, CA DETAILS arrow_drop_down
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Great product and service - product is delivering on the promiss

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Helen

April 27th, 2020 Chula Vista, CA DETAILS arrow_drop_down
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The way they treated customers and feel their service is excellent

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Excellent service

April 27th, 2020 Lakeside, CA DETAILS arrow_drop_down
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They kept me informed every step of the way, and matched what we agreed to in the beginning.

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Albert Wood

April 27th, 2020 Vista, CA DETAILS arrow_drop_down
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The job was completed as promised, and without any complains from me.

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Joseph Kee

April 27th, 2020 San Diego, CA DETAILS arrow_drop_down
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Service is great, any issue that i have was addressed properly and taken care of.

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Sheryl Jones

April 27th, 2020 Desert Hot Springs, CA DETAILS arrow_drop_down
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Great performance, great support, great sales staff. Handled everything with minimal effort on my part.

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Steve Freitag

April 27th, 2020 Palm Springs, CA DETAILS arrow_drop_down
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Answered all our questions and did a great job in every respect! Installation was even faster than expected.

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Larry

April 27th, 2020 Redlands, CA DETAILS arrow_drop_down
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Quality of service and product. Excellent electical installation.

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Patricia Buller

April 27th, 2020 Bakersfield, CA DETAILS arrow_drop_down
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Very good. Any issue has been handled timely. Once only

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Shanon christiansen

April 27th, 2020 Pacifica, CA DETAILS arrow_drop_down
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System down too often Comes back on but takes a few hours

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Reply from SunPower

Apr 29, 2020

Hello Mrs. Christiansen, I’m sorry to hear that your expectations have not been met. We'd really like to look into this further. Please expect a call from an Executive Support Specialist to discuss your concerns in detail and provide additional assistance. We appreciate your business and truly value your feedback.

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Ed Cotas / Synergy 768, Inc

April 27th, 2020 Brentwood, CA DETAILS arrow_drop_down
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Superior products backed up by cutting edge technology.

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Norm

April 27th, 2020 Napa, CA DETAILS arrow_drop_down
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Looks like a quality product, well built with a 25 year warranty.

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T Matley

April 27th, 2020 Berkeley, CA DETAILS arrow_drop_down
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Only used their equipment, installed through approved vendor. Very satisfied with equipment solar production

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Brian Mac Donald

April 27th, 2020 Banta, CA DETAILS arrow_drop_down
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They have been very helpful and crew was very professional and I really liked there work. They were on time and quickly got job done. I would recommend SunPower to my friends.

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Gary Petersen

April 27th, 2020 Nevada City, CA DETAILS arrow_drop_down
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Great service- so good they are very busy which caused a longer wait than desired

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M. VanDyken

April 27th, 2020 Olivehurst, CA DETAILS arrow_drop_down
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Great product, and great service. The solar panels look fantastic on my roof, and they were installed crazy fast.

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K Little

April 27th, 2020 Princeville, HI DETAILS arrow_drop_down
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Highly efficient with fewer panels than my neighbors.