Name: Sungevity
Rating: 4.2

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George Gajdos San Juan Capistrano, CA

In my geographical area (Southern CA) Solar Spectrum merged with Horizon Solar based in San Diego. After going through a quick and painless initial sign up process with Solar Spec the project was turned over to Horizon. Their review/inspection process required 3 trips due to gathering insufficient information and instrument failure. After 3 weeks the house was approved for the number of panels I wanted. Installation was scheduled in 10 days or so. City inspection was to happen same day as installation. It didn't. Horizon did not bring all the parts needed to connect system to local utility. 2nd inspection -2 weeks later- failed due to location of solar box. 3rd inspection failed - another 3 weeks - because Horizon never fixed the problem noted in inspection trip #2. Third scheduled inspection - about a month out - the Horizon employee showed up early to 'wait for the inspector'. He knew nothing about the past failed inspections. After checking he determined the problem had not been corrected and he did not have the parts to fix is issue. He did run to the hardware store and was in the process of making the required changes when the city inspector showed up (same inspector each time). Inspector agreed to return before 5pm. He did and passed the install. All in all about 2 1/2 months after installed.

4 years ago

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Chris San Diego, CA

Horizon Solar is fast, efficient, and I haven't had any problems with them so far. They save me at least $200 or more a month. They're very trustworthy, and I highly recommend them.

4 years ago

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Darrell Lancaster, CA

When they came to install my solar panels, they were on time, doing a good job, and got everything done they said they would get done. It's helping me save money, because my bill is lower.

4 years ago

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Thomas Hankins Marysville, CA

Customer service always stayed in contact with me. Anytime I had a question, they were professional and sent me copies of all our interactions. The installation was quick and easy.

4 years ago

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Bradley White Buffalo, NY

After installation, everything was great until we were no longer generating electricity for my solar panels. No one contacted us after 3 days of trying to get a hold of them, so I'm not very happy with their customer service.

4 years ago

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Ismael Rivera Redding, CA

The installation and communication with the company was good. The monitoring system has been overlooked, and I've been trying to get in contact with people to help me. The installation was smooth, efficient, and well done. The equipment is so good, and working really well.

4 years ago

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J Fresno, CA

Any time I have a question for customer support, they get back to me within 24 hours. They were on time for the installation, did a good clean up job, and were finished on time. They are very efficient.

4 years ago

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William Gray

Solar Spectrum was a little slower moving than I would have anticipated, but it all got done eventually. There were some glitches in the installation process, but overall I'm very satisfied. All the equipment is working properly.

4 years ago

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Kreig Williams Lodi, CA

I loved that Solar Spectrum took the time to check in with me before and after the application to ensure everything was correct. They are a very efficient and professional company. Gave me all the details of what I needed to evaluate the type of system that I needed.

4 years ago

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Freddy G

I wanted to save some money and also go green. Solar Spectrum was great to work with throughout the whole installation process. I was always able to easily get in touch with them. It only took about 2 days for them to get everything set up and working with my panels.

4 years ago

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Anonymous Victorville, CA

Every time I call into their customer support, they answer the phone and are very courteous and helpful. I've only had Sungevity for 3 weeks now, but the installation process was horrible.

4 years ago

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Barry Menifee, CA

I really like the price offered at Sungevity. They have always been clear with their answers, but have sometimes taken a little bit longer to get back to me. They've always gotten back, and have been very helpful. The installation process was quick, efficient, and clean.

4 years ago

Reply from Sungevity

Hi Barry, Congratulations on going solar! We would really like to let you know how much we appreciate you leaving us such a wonderful review here online. Now that you have experienced the many benefits of going Solar with us let us reward you with up to $2000. Here’s how • Earn $500 for your first referral. • Earn $1,000 for your second referral. • Earn $2,000 for your third referral and every referral thereafter. * We make it as easy as 1, 2, 3, to share your love of Solar with family, friends, and neighbors. Login to the Ambassador portal. Straight from your portal you can share your Link on social media or enter referrals manually by using the direct entry form. For Assistance Call: (866) 488-1922 or Email Warm Regards, Liz D.

Jul. 2nd, 2018

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Evette Fontana, CA

I had a hard time getting a hold of this company. People would show up at my house without calling beforehand, and once they came while I was taking a shower, and somebody was on our roof.

4 years ago

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Harry Gillespie Hemet, CA

I think what made me decide on it was the guy that presented on it. I trusted him in that it was the best for the best price. The installation went fine and so far we haven't needed customer support.

5 years ago

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David Dismang Riverside, CA

I went through several different meetings with companies and decided this was the best for us. They are very friendly but didn't always respond in a timely manner. The installation took longer than expected. Right now it seems to be working and supplying us with enough energy so that we don't have an electric bill.

5 years ago

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Patricia San Jacinto, CA

My granddaughter had signed up with them a few months ago, and she was very happy with them. With that in mind, when they came out and answered all my questions, I was convinced they were the best choice. they're pretty trustworthy, and although I haven't had the system for long, I've had a positive experience with the system.

5 years ago

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D.C. Hemet, CA

So far, the system has been good. My electricity went out a few days ago, and I wasn't sure if it was the solar company or my utility provider, but besides that, I'm pretty satisfied with it. Everything went well from the installation to actually operating the system.

5 years ago

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Janet Twentynine Palms, CA

The first representative we spoke to was very good, in fact, we chose Horizon Solar because of him. The system works just fine, and I've already recommended this service to a couple of people.

5 years ago

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Karla San Jacinto, CA

I liked that they were very prompt and courteous. One of the main reasons I decided to go with Horizon Solar was because they were very knowledgeable, and they've kept me satisfied so far.

5 years ago

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Reginald Desert Hot Springs, CA

It was all pretty good when they came over to install the system. Their consultant was great, and in fact, the salesman seemed pretty personable. I would most likely recommend them to a friend.

5 years ago

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Kimberly Lancaster, CA

We are definitely recommending Horizon Solar! It was fast and easy to install, and the representative we spoke was great! We really liked the benefit of having solar with a no out of pocket expense. We just love it!

5 years ago

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Ryan Hemet, CA

They did the job as promised; everything was on time and there was no mess no fuss involved. Plus, the initial salesman was very honest from the beginning, I really liked that. My overall experience with them has been positive.

5 years ago

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Ruben San Jacinto, CA

Initially, I chose them because I had a lot of expertise about the service, and the system has worked very well so far. It wasn't hard to install either, so I'd say I really like the system.

5 years ago

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Yushia Garden Grove, CA

they're a pretty trustworthy company, and everything with them has been great. Actually, I really liked the salesman. He was friendly, and explained a lot of things; he was very knowledgeable about solar panels.

5 years ago

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Stephen Allison Wald Palm Springs, CA

The salesman we spoke to was excellent! Plus, they seemed to have a better presence in our area, so we decided Horizon Solar would be a good fit for us. Their customer service is personal, and I think their management personnel, along with the installation process, was excellent. I would not expect to find a better service.

5 years ago

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Hay Fontana, CA

The reason I chose Horizon Solar was because they were cheap, and they had a no out of pocket cost. It's been a wonderful product, and their agents have been very good. I'd say it's been worth my money.

5 years ago

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Eugene Beaumont, CA

We spoke to an outstanding consultant! When it came to the installation process, they exceeded my expectations. My wife liked that they had a state of the art equipment, and we both liked the terms and conditions of the lease. It was just what we were looking for!

5 years ago

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Steve Munnery Piscataway Township, NJ

I would say they were very professional right from the beginning through the whole process, and managed it quite well. Even though the project was managed remotely, they stayed in touch by phone and email, so they were always aware of what was going on. Over all? I'd say I'm more than happy with the whole experience.

6 years ago

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Pearl McMillan East Orange, NJ

Sungevity's Solar consultants have kept the line of communication open all the time. They made sure I understood the process every step of the way. It was a very positive experience.

6 years ago

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Leann Enos Easton, CT

The installation was very well done, however, they recommended a pole to take off the heavy snow and it hasn't worked. I'm disappointed with the fact that they said the snow would melt with the energy producing heat, but it doesn't do that. I've lost great deal of energy now. Besides that, the man that works with me was very understanding and helped a lot.

6 years ago

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Susan Weliky East Falmouth, MA

I was able to contact them when I needed to, and they were very professional and helpful. The installation took 2 days and they were all hard working people. They all did a great job!

6 years ago

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Matthew Reid Calistoga, CA

They were very clear about the process and did everything when they said they were gonna do it. It just made everything very easy. I'm very happy with their service and system.

6 years ago

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Anonymous Lemoore, CA

They weren't trying to sell, they pretty much tried to help me instead. They installed it very quickly and everybody was helpful. The only thing I would say is that sometimes we can't get a hold of the Solar Consultant, however we're satisfied with the service.

6 years ago

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Robert Kingsley Oswego, NY

Sungevity is the best there is. They know what they're doing and they get the job done. The panels are perfect for this home and it's great! It saves me a bunch of money; it's a 100% for me.

6 years ago

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William Morgan Hill, CA

They've been very very professional and true to their word. The system does what it needs to do, they take care of any problems and it saves me money. Plus, I don't have to manage it. They have been really good in making sure that everything was delivered on time and as promised

6 years ago

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Heath Parks Vacaville, CA

Although I'm still waiting for the summer time to see the outcome, everything has been very good! They were the nicest in what they were talking about and everything was dealt with in a professional way.

6 years ago

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Karen Capra Discovery Bay, CA

Everything has been excellent with them so far. The we spoke with on the phone explained everything to us. They did such an excellent job that I even referred some people to them. I'm glad I chose Sungevity!

6 years ago

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Audrey Hollister, CA

After watching how one of the Solar companies we looked into treated an employee when he fell off the roof, we decided to go with Sungevity. The Solar consultant was very good and we were very satisfied with the installation process. All we can say is we like the system a lot!

6 years ago

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Linda Kelley Fort Bragg, CA

I just thought that they were very efficient and prompt. They had the installation done in one day- it was painless I would recommend them and have recommended them to family and friends.

6 years ago

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Caroline Vandergrift San Jose, CA

The customer service is great and the whole process was very seamless. It seems to be working really well, I had pretty good I think or it's pretty use a lot of energy and definitely low my energy cost so it's working well.

6 years ago

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Ronald Ramsey Coalinga, CA

They kept me informed with every detail. It save me a lot of money, met my expectations, and I like the app that they can tell where I'm at using the app to see where I'm at all the time.

6 years ago

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Hector Garza San Jose, CA

I like the fact that the contractors who install it were very knowledgeable, very careful and everything went according to schedule. System has been very productive more than I expected actually or they expected.

6 years ago

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Peter Burkholder Phoenix, AZ

I picked them for the quality of the people who came to look at my home and prepare proposals for the installation of solar panels on the roof. My consultant was outstanding. The system is very good.

6 years ago

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Mary Mccanta Oakland, CA

They had the right price for the technology that we wanted. My experience with them was great, they were very responsive. Project managers were on top of things. We really like how we can monitor it from the web so we appreciate the web connection as time goes on.

6 years ago

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Raymond Mitchell Fall River, MA

We didn't get off to a good start, but since they fixed the problem that was existing I've been very pleased with this service. It's been a huge savings for my family with Sungevity as to the classify electricity and the overall experience.

6 years ago

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Joan Peterdi Norwalk, CT

I just say, go with Sungevity if you possibly can. They were expert in handling all the equipment from the city. I didn't have to do a thing they just handled it all beautifully.

6 years ago

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William Taylor Barclay, MD

They worked very smooth and handled everything from start to finish. The salesperson was great for getting the panels on my roof. We're very happy with it, there are times that I don't have to pay for the power company.

6 years ago

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AnneMARIE Soisa Fall River, MA

To me, solar is really an excellent way to go if you can. We're on the 20 year lease, so it makes it easy to pay for. It's wonderful from about March till about November I don't pay any electric bill.

6 years ago

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Deborah Chapman Buzzards Bay, MA

We tried another solar company and we didn't like them. They came recommended from a neighbor of mine. I believe they are great company and I am very pleased with the service I received.

6 years ago

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Robin Rosenberg Highland Mills, NY

We heard about so many other companies, but Sungevity seemed to be the most reliable. The installation was quick and easy. The system is very efficient and saves us a lot of money.

6 years ago