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Sun Badger Solar

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158 User Reviews

8.3

Overall Score

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Lindsay Pederson Shakopee, MN

They were great at communicating next steps to me and worked hard to make me happy with my project.

3 months ago

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Reply from Sun Badger Solar

Thank you for sharing this feedback! We understand that each of our customers have different needs for communication, and we strive to meet those each individually. Our goal is to keep you informed throughout the entire project and I'm happy to hear we did that for you! Congratulations on going solar!

Aug. 24th, 2021

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Berthold Boone Chicago, IL

I have not received any tax breaks mentioned by the sales person.

3 months ago

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Reply from Sun Badger Solar

Thank you for your feedback Berthold. Based on previous notes and conversations that were had with your sales rep, we understand that you were aware you could be waitlisted for the SREC incentives in IL. Even though you are currently on the waitlist (along with many others industry wide), we are still hopeful that these funds will be re allocated this fall for our customers! Also, as a reminder, you will need to file for the Federal tax incentives yourself to receive the 26% tax credit. You can do that when you file for your 2021 tax returns. Please reach out to us if you need the tax form, otherwise it can be found on the IRS website in January.

Aug. 24th, 2021

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Jason Atchison Milwaukee, WI

SunBadger was very helpful in walking me through the process of going solar. They didnt pressure me at all when it came time to deciding to move forward or not

9 months ago

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Reply from Sun Badger Solar

Thank you for your review Jason! Sun Badger takes pride in ensuring our customers are satisfied with their solar project and we are so pleased that your experience is proof of that! Congratulations on going solar!

Feb. 15th, 2021

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Joe Teunessen Chicago, IL

Overall, they did a great job installing 25 solar panels on our South facing roof. Some of the timeliness dealing with inspections, et al, could be a little frustrating but not the fault of the installer.

9 months ago

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Reply from Sun Badger Solar

Thank you for sharing your experience! Your solar array looks beautiful and is producing right on track with what we predicted. We appreciate your understanding of the different parties that are involved in this process, and how delays may occur due to outside factors of Sun Badger. If you have any questions, please do not hesitate to reach out to us!

Feb. 15th, 2021

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Vadim K.

Best price, competent field workers and knowlegable saleman, The only issue is extremely protracted drawings/permit/approval process. Looks like they need to strengthen the office team.

9 months ago

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Reply from Sun Badger Solar

Thank you for your review! Since your project, we have strengthened our team to ensure we are providing the best customer experience possible! We also have made changes to our project management software and added onboarding sessions for new customers. Our focus is on our customers and hope that your future referrals will see the difference as we continue to grow!

Feb. 15th, 2021

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Ben Tolsky Wilmette, IL

SunBadger offered the best solution at the best price. They were friendly and very easy to work with. The entire installation process was very smooth.

9 months ago

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Reply from Sun Badger Solar

Thanks for your feedback Ben! It was a pleasure working with you. Congratulations on going solar!

Feb. 9th, 2021

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Kaleb Haugen Madison, WI

SunBadger offered great quality of materials and installation. Their price was competitive, and considering the high quality LG panels and Enphase inverters used the price to value is much better than competitors.

9 months ago

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Reply from Sun Badger Solar

Thank you for the review Kaleb! We are here if you have any questions at all. Congratulations on going solar and we are so happy you chose us here at Sun Badger!

Feb. 8th, 2021

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ChicagoO Lockport, IL

My rating is reduced to the complex contract process. Before signing with SunBadger, ask for the contract with the utility company. The utility company is holding you responsible for the solar delivery, not SunBadger. I was extremely happy with Sunbadger, the design, and implementation.

9 months ago

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Reply from Sun Badger Solar

Thank you for your feedback. During your solar project there are many different parties involved in getting this system installed and turned on for you. We are pleased to hear that you enjoyed your experience working with Sun Badger Solar! Our goal is to ensure our customers are satisfied with their solar project, and handling the communications with your utility is part of that. Please do not hesitate to reach out to us if you have any questions or concerns! Stay sunny!

Feb. 15th, 2021

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Peter Richardson Mount Prospect, IL

I am very happy with the system SunBadger designed and installed for me. I recommended them to 2 friends who also had systems installed. 3rd friend showed different panels in quote. They did not look as 3. Get multiple quotes and check the specs. Paperwork for sRECs was lost and delayed for a long time.

9 months ago

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Reply from Sun Badger Solar

Thank you for taking the time to write this review! The SREC process is known to be lengthy so delays are often from within that organization, which Sun Badger has no control over. It was a pleasure doing business with you and we appreciate the referrals! If you haven't already, please download our Sun Badger Solar app to start earning rewards for those referrals!

Feb. 8th, 2021

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Rohan Pradhan Verona, WI

My friend recommended this company for solar panel installation. Overall, we were extremely satisfied with the project from start to finish. We received frequent project updates and all the required paperwork was completed by the company. The installation team did a thorough job and took all the safety precautions to complete the project.

7 months ago

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Reply from Sun Badger Solar

Thank you for your review! Your solar array looks beautiful on your home! ☀️ Congratulations on going solar!

Jun. 7th, 2021

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Josh Graminske Sheboygan, WI

We worked with Tristan and the sun badger team to install a solar power generating system on our roof. As our electricity usage is so high, we needed quite a few panels, which are split over the roof of our house and our detached shop. We were highly impressed with the entire team, from sales, to permitting, to installation! They made it a seamless process. We would definitely recommend Sun Badger Solar to anyone looking to get solar panels installed on their home!

11 months ago

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Reply from Sun Badger Solar

Thank you for taking the time to write this review! We are so pleased to hear this feedback! Hopefully through the referral program on our app you will see more money back in your pockets too! If you have any questions, please feel free to reach out to us!

Jan. 18th, 2021

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Jake Richards Muskego, WI

Our experience with Sun Badger Solar was superb. From the initial sales presentation with Jarred all the way through to the closeout with Lindsey, Sun Badger exceeded our expectations. Ryan and his installation team were professional, courteous and efficient with their install, working through inclement weather and always communicating with us on the progress. We obtained multiple quotes from various contractors and ultimately went with Sun Badger because of their dedication to customer care and transparency. 10 out of 10 experience and highly recommend them for your solar journey.

11 months ago

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Reply from Sun Badger Solar

Thank you for taking the time to write this review! It was a pleasure working with you both! We are happy to hear that the process from start to end has exceeded your expectations! Also, don't forget about the amazing rewards program! ☀️ If you have any questions, please feel free to reach out to us!

Dec. 14th, 2020

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Brittany Kersting Delano, MN

Good customer service! I am really happy with the product and am overall happy

3 months ago

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Reply from Sun Badger Solar

Thanks for your review Brittany! We are always here if you have any questions going forward. Congratulations on going solar!

Aug. 24th, 2021

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Jay Mews Saint Paul, MN

Installation went well: crew friendly and professional. The biggest issue was not getting a heads-up on material drop off and confirming work start date.

9 months ago

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Reply from Sun Badger Solar

Thank you for your review and we appreciate your feedback! Our new project management software that was recently put in place, should alleviate some of those communication errors. We do get excited for installation day though! :)

Feb. 19th, 2021

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Pam Deleskiewicz Wood Dale, IL

SunBadger is tough to beat! Knowledgeable staff, quality products and 5 communication. I'm very happy I chose SunBadger.

9 months ago

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Reply from Sun Badger Solar

Thank you for your review Pam!! Don't forget about our referral program to earn extra rewards! Congratulations on going solar :)

Feb. 10th, 2021

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Carl Cacciatore Rockford, IL

very satisfied with my system. It delivers as promised. The only complaint I may have is that when it snows it interfers with the power collection.

9 months ago

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Reply from Sun Badger Solar

Thank you for your review Carl! Yes, your system is right on track to produce as predicted! We do take into consideration snow interference when creating these predictions for your annual offset. Stay sunny!

Feb. 9th, 2021

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Neil szalewski Milwaukee, WI

Customer support. Communication. The entire process was easy and sun badger was able to meet my requirements and answer any questions along the way.

9 months ago

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Reply from Sun Badger Solar

Thank you for taking the time to share your experience! We are pleased to hear it was a seamless process for you! Don't forget about our referral program to earn extra rewards!

Feb. 8th, 2021

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Ben A. Minneapolis, MN

We have mixed feelings about our experience with Sun Badger Solar. In short, the equipment itself is great and the sales and installation teams were outstanding. However, a simple miscalculation on Sun Badger’s part, and refusal to own up to the mistake from upper level leadership, including the president, Trevor S., really soured our experience, so unfortunately we cannot recommend Sun Badger. In our experience, it appears that Sun Badger put profit over customer commitment. Here’s our experience in more detail, for those to whom it’d be helpful. The positives: Everything about our experience with our salesperson, Jake H., was outstanding. He helped us understand all our options and was very attentive to our questions, thoroughly addressing all of them to ensure that we were making the best possible decision for our needs and our property. Even after the initial consultation and throughout the process, Jake and the others on the project management team were available and responsive if we ever had any questions or wanted to touch base. About a week before the installation was scheduled, we found out that the panels we had planned on were not available, but that a similar higher-producing panel in the same size was. Sun Badger offered to swap these in, like for like, which we very much appreciated. The panels themselves are high quality and performing as they should be. The negatives: Our most significant negative experience in the process was that on the day of the install the installation crew informed us that the number of panels Sun Badger had laid out in their design would not fit. Our roof surface is a simple rectangle, so calculating the number of panels should be simple math. The installation crew rearranged the panels in such a way that they could fit as many as possible on our roof, but we were still left with 2 fewer panels, which translates to a system that produces 7% less energy than expected. This may sound like a small percentage, but when our goal was to max out our production to get as close as possible to the 120%-offset limit (as set out by our utility, Xcel Energy), 7% makes a big difference, especially considering how that multiplies over the 30-year life of solar panels. Had we known the original panels wouldn’t fit when we should have known—right after the engineering site visit—we would have re-designed, with different panels that would get us closer to our energy production goals. Instead, we were faced with a day-of-install decision of either delaying our project until the following year to accommodate a redesign (and therefore accept a lower federal rebate rate), or opt for a lower-producing system. We went with the latter. This caused another issue on the financing side since we had signed the financing documents at the beginning of the process, and could not now change those documents with our lender. Sun Badger did credit us for the panels that were not installed, so we could apply those funds to the principal on our loan, and they have assured us that they’ve changed the loan process so that this won’t happen to future customers. With regards to the miscalculation, Sun Badger says they’ve made system changes to avoid this error in the future. However, when we approached Sun Badger for any sort of good-faith gesture of compensation to help make this right for us, the best they could do was an Amazon or restaurant gift card. In fact, Sun Badger largely avoided owning responsibility for the error and the long-term negative impact it will cause us over the life of the panels. Sun Badger also avoided apologies by saying things like, “at the end of the day, you still have a great system and are getting thousands back in rebates.” True, but we are not getting our planned return on investment. The empty words and platitudes don’t address the problem. Sun Badger’s leadership’s lack of responsibility is the most disappointing part of this whole experience. We don’t question that the panels themselves and the installation are great, and our experience with our salesperson, Jake, was great. But if the best that we can say is that the product itself, installation, and the salesperson were great, you’d be better off finding another solar company that can accurately design a panel layout and will do the right thing for their customers.

8 months ago

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Reply from Sun Badger Solar

Mr. Alle thank you for your comments. Sun Badger takes care to install the highest quality and newest technology products, and we ensure the best possible customer experience. We apologize that you found our efforts did not meet your expectations. As you noted, Sun Badger took responsibility for providing you a no-charge upgrade to the original panels selected for your design, and we also refunded you for any panels that were not installed and any financing fees related to the slight change in your design. As explained, you are receiving the maximum production possible out of the solar array we installed on your home, given the physical space available on your roof. We explained changes to our design procedures to prevent future situations like yours from occurring. And we offered you gift card compensation, which you declined because you demanded something of a higher value in exchange for not writing a review. You have an excellent, well designed solar array which we are very proud of, and which will save you thousands of dollars on your electric bill over its life. We stand by our work and believe Sun Badger has treated you more than fairly. But of course, we are disappointed you didn’t feel our efforts and offers were sufficient. We are confident you will enjoy your solar energy system for many years.

Mar. 17th, 2021

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Utpal Patel Forney, TX

Honesty and exceptional customer service, no force selling, Quality of installation and varieties of Panel selections to meet for budget. The only negative is the time taken after installation to activate the system. It took almost 6 weeks after installation to activate the service due to issues with ComEd paperwork.

10 months ago

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Reply from Sun Badger Solar

Thank you for your review and congratulations on going solar!

Feb. 1st, 2021

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Robert Mayer Naples, FL

The installer Rob was very dedicated and good communicator

3 months ago

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Reply from Sun Badger Solar

Congratulations on going solar Robert! We look forward to many sunny days ahead for you!

Aug. 24th, 2021

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Alexander grandt Mundelein, IL

Quickly did the job and handled all the paperwork and follow ups

3 months ago

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Reply from Sun Badger Solar

We are pleased to hear we met your expectations for going solar! Sun Badger takes pride in ensuring our customers are satisfied with their solar project. Don't forget to download our Sun Badger Solar app to monitor your system, be able to participate in the referral program, and more!

Aug. 24th, 2021

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Brandi Copling Machesney Park, IL

Easy to work with, & great vendors! They are like a well oiled machine.

3 months ago

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Reply from Sun Badger Solar

Thank you Brandi for your feedback! Sun Badger works hard for our customers from start to end, and your review compliments that! Thank you for choosing Sun Badger to go solar with, and congratulations!

Aug. 24th, 2021

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Keith Poulsen Lodi, WI

Great customer service, very responsive and was not an aggressive sales pitch.

3 months ago

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Reply from Sun Badger Solar

Sun Badger takes pride in ensuring our customers are satisfied with their solar project, and couldn't be happier to hear we met your expectations! Thank you for taking the time to share your experience!

Aug. 24th, 2021

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Michael Poepping Naperville, IL

They were very good to work with through the entire process.

4 months ago

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Reply from Sun Badger Solar

Thank you for the review Michael! Don't forget to continue to spread the word of going solar with Sun Badger!

Aug. 24th, 2021

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Debra A Hentz Bradenton, FL

Happy great people. Excellent service. Will highly recommend

4 months ago

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Reply from Sun Badger Solar

Thank you for the review Debi! It was great working with you as well :) We look forward to working with your referrals and setting them up with a bright future too!

Aug. 24th, 2021

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Marc Ballbach Wayzata, MN

We had a really great experience with Sun Badger at every step of the process! We now have a full solar array on our home's roof.

4 months ago

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Reply from Sun Badger Solar

Congratulations on going solar! We are happy to hear you had a great experience and look forward to your system producing energy for your home for many decades to come!

Aug. 24th, 2021

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Jennifer Janesville, WI

Was a pleasure to work with. Very happy with how clean of an install was done and love how we can monitor everything on the app! Highly recommend!!

4 months ago

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Reply from Sun Badger Solar

Thank you Jennifer! We are so pleased that you chose Sun Badger to go solar with! Don't forget to download our Sun Badger app, and please don't hesitate to reach out shall you have any questions down the road!

Aug. 24th, 2021

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Kathleen Walsh Chicago, IL

SunBadger Solar kept me informed about every step of the project. They were always ready to answer any questions we had

9 months ago

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Reply from Sun Badger Solar

Thanks for taking the time to share your experience! Our service team is always ready to answer questions for you, even now after your system is installed! Stay sunny!

Feb. 11th, 2021

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Disappointed Madison, WI

The farm after work two current electric but didn’t tell me that in the sale. They made it seem as though they had their own project manager and such. They did not So I had to put up with it and uncooperative contractor

9 months ago

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Reply from Sun Badger Solar

Sun Badger takes pride in ensuring our customers are satisfied with their solar project. We apologize that we did not meet these standards for you. I hope to be able to connect with you to see if we can look further into what occurred during your project and see how we can help alleviate some of the frustrations.

Feb. 11th, 2021

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Richard Merrell Waukegan, IL

Everything was very smooth and seamless. All I had to do was sit back and let SunBadger do all the work.

9 months ago

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Reply from Sun Badger Solar

Thanks for sharing your feedback and for choosing us to go solar with! Don't forget to join our referral program to earn more rewards. Stay sunny!

Feb. 8th, 2021

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Katie Simenson Burlington, WI

Great communication, kept to the agreed upon schedule. Worked with me when I needed to extend installation.

9 months ago

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Reply from Sun Badger Solar

Thanks for taking the time to share your feedback with us! It was a pleasure working with you, and congratulations on going solar!

Feb. 8th, 2021

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Ken Dundee, IL

I had 3 service and the installation crew was very professional Both on the electrical side and the panel side

9 months ago

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Reply from Sun Badger Solar

Your feedback is appreciated! Thank you for choosing Sun Badger to go solar with!

Feb. 9th, 2021

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Kirk Round Lake, IL

The system works well. My check for the renewable energy credits came about a year after installation.

10 months ago

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Reply from Sun Badger Solar

Thank you for your feedback! Yes, the SREC program can take some time to send out the checks, but we are happy that you received what you were expecting from it!

Feb. 2nd, 2021

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Mark Stenftenagel Elmhurst, IL

They were excellent even though my salesperson quit in the middle of the transaction. The rest of the team picked up and finished the job .

10 months ago

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Reply from Sun Badger Solar

Thank you for your feedback Mark! Don't forget about our referral program through the Sun Badger Solar app to earn more money back!

Feb. 2nd, 2021

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Leslie Swartz Bolingbrook, IL

SunBadge did a wonderful job answering our questions and helping us through the process of getting our solar roof.

10 months ago

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Reply from Sun Badger Solar

Thank you so much for taking the time to post this review! Congratulations on going solar! ☀️ Don't forget about our referral program through the Sun Badger solar app to continue earning rewards!

Feb. 1st, 2021

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Terry W. Rockford, IL

Everything went great, tax breaks, rebates, all went well. I ended up having a16.00 a month electric bill

10 months ago

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Reply from Sun Badger Solar

Thank you for sharing your feedback! It's so exciting to see lower utility bills! Congratulations on going solar!

Feb. 1st, 2021

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Jason Weiss Glenview, IL

Exceptional service. They explained the the whole process. They answered all my questions and concerns.

10 months ago

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Reply from Sun Badger Solar

Thanks for sharing your experience! We are always here to answer questions, so feel free to reach out. Also, don't forget about our referral program and our Sun Badger Solar app!

Feb. 1st, 2021

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Terry L Heavirland Moose Lake, MN

Never dealt with anyone face to face. Kinda makes me feel like a number.

3 months ago

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Reply from Sun Badger Solar

Thank you for your review Terry. We typically do like to do in person consultations if possible, but due to the pandemic this past year, we did try to eliminate those for health and safety reasons. If you have any questions about your system going forward, please do not hesitate to reach out!

Aug. 25th, 2021

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Bill Kobler

Knowledgeable, courteous, prompt, and a good value.

4 months ago

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Reply from Sun Badger Solar

Thank you for taking the time to write this review! It was a pleasure working with you and congratulations on going solar!

Aug. 24th, 2021

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Marc W. Hernandez Palos Park, IL

Very clear and supportive especially when deciding on our system.

4 months ago

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Reply from Sun Badger Solar

Thank you for taking the time to write this review Marc! Please do not hesitate to reach out if you have any questions going forward! Stay sunny!

Aug. 24th, 2021

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Patrick Straka Nashotah, WI

Attentive, Responsive, Helpful, Timely support and install

4 months ago

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Reply from Sun Badger Solar

Thank you for your review Patrick! Congratulations on going solar!

Aug. 24th, 2021

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Martin & Melissa North Aurora, IL

Professional, polite, knew their stuff, promptly answered questions, no surprises.

9 months ago

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Reply from Sun Badger Solar

Thank you for your review! It was a pleasure working with you and congratulations on going solar!

Feb. 11th, 2021

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Everett Madison, WI

Easy enough, kept in touch and kept me informed, got the system installed and it works great.

9 months ago

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Reply from Sun Badger Solar

Thank you for your feedback! Sun Badger takes pride in ensuring our customers are satisfied with their solar project and we are so pleased that your experience is proof of that! Congratulations on going solar!

Feb. 15th, 2021

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Stephen Hwang Naperville, IL

Couldn't set up system correctly at the first try. Some issues happened during my first year solar system ownership.

9 months ago

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Reply from Sun Badger Solar

Thank you for your review! Your first full year of production very closely matched what we predicted for your system to produce! How exciting to see those utility bills go away! If you have any questions or issues regarding your system, please reach out to our service department at [email protected] We are always here to help! Congratulations on going solar!

Feb. 18th, 2021

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William Tsai Naperville, IL

SunBadger Solar provides all my questions in very promptly fashion and resolved all my issues

9 months ago

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Reply from Sun Badger Solar

Thank you for your feedback! We are always here to help, so do not hesitate to reach out with any questions down the road! Thanks for choosing Sun Badger!

Feb. 11th, 2021

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Richard Pierce Schaumburg, IL

Knowledge and service don't sell you more than is cost effective and great support

9 months ago

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Reply from Sun Badger Solar

We appreciate your feedback and are so pleased you chose us to go solar with! Don't forget about our referral program through the Sun Badger Solar app to earn even more money back!

Feb. 9th, 2021

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Will Hornsby Skokie, IL

Customer service was spotty. One staff person we dealt with was underwhelming, while others were great.

9 months ago

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Reply from Sun Badger Solar

Thank you for your feedback and for choosing Sun Badger to go solar with! We are always here if you have any questions, so don't hesitate to reach out!

Feb. 10th, 2021

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David Danner Racine, WI

I have had issues and left voice messages and emails and no one has responded. All the people I spoke with on preparation and installation are no longer there. Steer clear and do not give them any business. HORRIBLE

9 months ago

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Reply from Sun Badger Solar

Thank you for your feedback David. We are sorry to hear that your frustrations come from not being able to reach us due to your original sales rep no longer working at Sun Badger. We are always available via phone or email. If you have future issues please reach us at 1-888-SUN-BDGR (1-888-786-2347) or via email at [email protected] If it's a service related issue please email [email protected]

Feb. 5th, 2021

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Andy Hudson Mukwonago, WI

Love our solar power. Installation and financing were super easy. Great company.

10 months ago

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Reply from Sun Badger Solar

Thank you for your review Andy! Congratulations on going solar!

Feb. 1st, 2021

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Jim Weber De Forest, WI

Easy to work with, answered all our questions, and did what they said they would.

10 months ago

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Reply from Sun Badger Solar

Thank you for your review Jim! Feel free to reach out if you have any questions throughout the lifetime of your system. Stay sunny!

Feb. 1st, 2021