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Solar is Freedom

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7.5

Overall Score

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John Weston Reynoldsburg, OH

They worked really hard to meet our budget...always showed us respect and everything is working well...Solar is Freedom is a TOP NOTCH company!!!

3 years ago

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Reply from Solar is Freedom

Wow! Thanks for the phenomenal feedback! Welcome to the Solar Is Freedom community!

Dec. 15th, 2020

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Bill Kelly ,

Great company, from sales to installation. Did some research and really believe they were the best option. System work great!!

3 years ago

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Reply from Solar is Freedom

Thank you for the excellent feedback! Glad we stood out among the rest! Welcome to the Solar Is Freedom community!

Dec. 9th, 2020

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John Berry Chillicothe, OH

The entire process from financing through installation was excellent! The workmanship was great as well! I highly recommend them!

3 years ago

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Reply from Solar is Freedom

We will pass this feedback on to the installation team! Thank you for the great feedback and welcome to the Solar Is Freedom community!

Dec. 8th, 2020

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Timothy Lee Cleveland, OH

Excellent company and Brian B was an outstanding sales rep. I would highly recommend Solar is Freedom to anyone looking to go solar.

3 years ago

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Reply from Solar is Freedom

Brian does an awesome job! Keep it up Brian! Welcome to the Solar Is Freedom community!

Dec. 8th, 2020

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Ashley Crabb Columbus, OH

The customer service and pricing was great! Brian was amazing to work with and the whole process went just as planned. Highly recommend this company!

3 years ago

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Reply from Solar is Freedom

That is what we are most proud of, our customer experience! Welcome to the Solar Is Freedom community!

Dec. 4th, 2020

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Bryan Price Cardington, OH

I talked to Jennifer H she was professional and very knowledgeable and the installation crew was fast,polite and the installation looks great

3 years ago

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Reply from Solar is Freedom

Jennifer always does an outstanding job! Thank you very much for the feedback Bryan!

Oct. 29th, 2020

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Jessica Carson Cincinnati, OH

The process was so easy thanks to Jan! The install team was great and the panels look awesome. Thanks for letting me be part of the solution

3 years ago Edited September 14, 2021

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Reply from Solar is Freedom

Excellent! Love to hear everything went so well!

Oct. 14th, 2020

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Richard Draher Delaware, OH

All went great with every step of the process

2 years ago

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Reply from Solar is Freedom

Love to hear it! Thanks for the positive feedback and welcome to the solar community!

Apr. 19th, 2021

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Dani

Great service, comprehensive warranty, quality materials

3 years ago

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Reply from Solar is Freedom

What an awesome review! Make sure your Account Manager helps you get into the Customer Advocacy Program! We have t-shirt give away coming up!

Aug. 11th, 2020

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Holly Strobl Grove City, OH

Timely sale, installation, and follow up.

3 years ago

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Reply from Solar is Freedom

Thanks for the awesome review! Reach out to your SIF Account Manager with homeowners interested in a solar property evaluation and earn cash back!

Jun. 18th, 2020

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Chris Columbus, OH

Excellent Customer Service Kind, honest and helpful

3 years ago

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Reply from Solar is Freedom

Thanks for the awesome review! Reach out to your SIF Account Manager with homeowners interested in a solar property evaluation and earn cash back!

Jun. 18th, 2020

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rachel firkins Avon, IN

If it was possible to give negative start I would. Panels installed less than two years ago, a part is already bad, and I’ve been trying to get it fixed since July 2022 and it’s now Sept 2022. Find a different company to install your system.

1 year ago

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Cathy Ross Fairfax Station, VA

Looked into solar panels in early July and we set up an agreement with solar freedom now several months later and no install and no one returning phone calls or emails and yet I am suppose to pay for something that isn’t installed! Not happy at all with this!

1 year ago

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Mary Gast Middletown, OH

Satisfied with the product and installation. The only drawback was that it took longer than expected.

2 years ago

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Reply from Solar is Freedom

Thanks for the feedback! We are always working to improve and this is helpful. Welcome to the Solar Is Freedom community!

Aug. 17th, 2021

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Ed Felker

I love my solar system. And the installers were fast , polite, and did a fine job. Love Shelby K She did a fine job.

2 years ago Edited September 14, 2021

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Reply from Solar is Freedom

Great to hear! Thanks for the feedback Ed! Welcome to the Solar Is Freedom community!

Jun. 1st, 2021

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Joshua Fightmaster Columbus, OH

Great and friendly crew! Patient with all my questions and walked me thru all the answers. Professional all around!

3 years ago

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Reply from Solar is Freedom

Great feedback! Welcome to the solar community!

Mar. 18th, 2021

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Brandon Castano Norcross, GA

Solar Is Freedom has done an Great job! sales team, installers, and customer support were all super professional.

3 years ago

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Reply from Solar is Freedom

Thank you so much for the feedback Brandon! Welcome to the solar community!

Mar. 16th, 2021

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go joe Franklin, OH

They were very helpful and professional. Did a great job and worked through challenges with the electric company.

3 years ago

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Reply from Solar is Freedom

Great to hear! Welcome to the Solar Is Freedom community!

Dec. 15th, 2020

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Debbie Welscher Louisville, KY

We did this on Zoom. They had all the information ready. They showed us aerial photos and how it would look.

3 years ago

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Reply from Solar is Freedom

Great feedback! Welcome to the Solar Is Freedom community!

Dec. 15th, 2020

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Michele and Tom Ohle La Grange, KY

Karim K was is our guy. Help just as much as he could. We had 27 panels installed. Our electric bill has gone down.

3 years ago

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Reply from Solar is Freedom

Awesome! Karim does a phenomenal job! Welcome to the Solar Is Freedom community!

Dec. 15th, 2020

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Roumel Gacusan ,

Very nice to talk to and very approachable. Answered all my questions. So professional. Didn’t pressure us at all.

3 years ago

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Reply from Solar is Freedom

Great to hear! We always strive for an outstanding customer experience from start to finish. Welcome to the Solar Is Freedom community!

Dec. 15th, 2020

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Ryan Goguen Greenwood, IN

Karmin has been awsome to deal with through out the process looking forward to having solar power through the future.

3 years ago

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Reply from Solar is Freedom

Great to hear! Make sure you ask him about our Customer Advocacy Program!

Oct. 7th, 2020

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Sally Ellis Newark, OH

Dedicated sales person who was friendly and knowledgeable. Everything was spelled out and easy to understand

3 years ago

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Reply from Solar is Freedom

Thanks for the great review!

Sep. 3rd, 2020

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Ashton Taylor Chicago, IL

Solar is Freedom has a lot of great guarantees for the consumer and they are very easy to work with.

3 years ago

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Reply from Solar is Freedom

Thanks for the awesome review! Reach out to your SIF Account Manager with homeowners interested in a solar property evaluation and earn cash back!

Jun. 18th, 2020

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Mike Rockas Harrodsburg, KY

Every thing we were told and promised by you was delivered.

3 years ago

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Reply from Solar is Freedom

Thanks for the awesome review! Reach out to your SIF Account Manager with homeowners interested in a solar property evaluation and earn cash back!

Jun. 18th, 2020

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Charles Stilger Georgetown, IN

They were super nice, professional and knowledgeable. I highly recommend this company.

1 year ago

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John Malone Detroit, MI

Amazing experience! Adam was extremely helpful. Already producing our own energy, love the product!

2 years ago

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Reply from Solar is Freedom

Thank you for the excellent feedback! Welcome to the Solar Is Freedom community!

Aug. 23rd, 2021

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Bobby Prevento Vine Grove, KY

Just had a 29 panel install. The experience I had was great, karim was very knowledgeable.

3 years ago

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Reply from Solar is Freedom

Great job! Nice work, Karim. Welcome to the Solar Community Bob!

Feb. 16th, 2021

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Sunny Day Sunbury, OH

Customer Service is top notch! We have had three neighbors install since our install this summer.

3 years ago

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Reply from Solar is Freedom

Thanks for the wonderful feedback! Welcome to the Solar Is Freedom community!

Dec. 15th, 2020

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Brian Weinewuth Cincinnati, OH

Solar is Freedom provided great service and value. Installation was very efficient!

3 years ago

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Reply from Solar is Freedom

Thanks for the feedback! Welcome to the Solar Is Freedom community!

Dec. 15th, 2020

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Adam Au Mansfield, OH

Professional and timely. They even helped me with the monitoring after the install.

3 years ago

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Reply from Solar is Freedom

Great feedback! Welcome to the Solar Is Freedom community!

Dec. 15th, 2020

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David Emnett Atlanta, GA

Customer Review Video

3 years ago

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Reply from Solar is Freedom

Great to hear! This is exactly what we strive to do, take the headache out of going solar! Welcome to the Solar Is Freedom community!

Dec. 8th, 2020

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jarred richards Dayton, OH

They made the choice a no brainer my first electric bill was 27$ compared to 200$

3 years ago

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Reply from Solar is Freedom

Awesome! We are so happy to welcome you to the Solar Is Freedom community!

Dec. 4th, 2020

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JD Woodrum

They have a step-by-step process, answer my questions through that process. insulation of my solar was quick.

2 years ago

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Reply from Solar is Freedom

Great feedback! Welcome to the Solar Is Freedom community!

Oct. 7th, 2021

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Charles Barnhill Boiling Springs, SC

Solar is freedom Lost efforts can not get a answer form these people. 3 months and still no one has contacted me as to when I am to have Solar INSTALLED.

1 year ago Edited August 26, 2022

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Joe Hutson Loveland, OH

Panels are awesome the install was smooth very good install crew

2 years ago

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Sherri Holaday ,

The process was easy from the first meeting until installation.

3 years ago

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Reply from Solar is Freedom

Love to hear that! Easy from start to finish is exactly what we want! Welcome to the Solar Is Freedom community!

Dec. 15th, 2020

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Carl` Logsdon ,

Excellent company to work with. Very satisfied with work done.

3 years ago

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Reply from Solar is Freedom

Great feedback! Welcome to the Solar Is Freedom community!

Dec. 10th, 2020

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Mabel Mattill Mason, OH

Our experience was amazing and the people were friendly and worked fast.

3 years ago Edited September 14, 2021

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Reply from Solar is Freedom

Awesome feedback! Welcome to the Solar Is Freedom community!

Dec. 8th, 2020

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Rebecca Hollkamp Louisville, KY

Very impressed with the knowledge and the customer service skills.

3 years ago

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Reply from Solar is Freedom

Thank you for the review!

Nov. 6th, 2020

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Aaron Adams , IL

Wonderful experience with Solar is Free and Shelbi has been a joy to work with.

3 years ago

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Reply from Solar is Freedom

Great to hear!! Shelby does an outstanding job! Looking forward to your help in growing the Solar Is Freedom community!

Oct. 20th, 2020

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Tim Kaiser Elizabethtown, KY

During this pandemic Solar Freedom had a great presentation via a zoom meeting.

3 years ago

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Reply from Solar is Freedom

Awesome! The zoom meetings have been a great tool to help empower homeowners to make the switch to solar energy!

Oct. 12th, 2020

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Joseph Spitzig Columbus, OH

Solar is great! Adam T was very helpful.

3 years ago Edited September 27, 2021

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Reply from Solar is Freedom

Thank you for the feedback! Our services are in demand more than every right now, you signed up at a great time! Welcome to the solar community!

Mar. 8th, 2021

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FRANK L CROCKETT JR Mesquite, TX

1. Professionalism 2. On time 3. Response to concerns were addressed within 24 hours.

1 year ago

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Frank Wilson Brazil, IN

They wasn't paying their contractors and never paid me for referrals and left my yard a mess

11 months ago

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Rocky Beatty Hamilton, OH

bad cust service want answer phone for 4 days inverter bad no reply to let me know what going on

2 years ago

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Reply from Solar is Freedom

Solar is Freedom has diagnosed the problem as an under performing inverter. The warranty claim has been accepted and we will be out to replace!

Oct. 7th, 2021