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Skyline Solar

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8.4

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Lou Gable MO

Very easy to work with. Everything happened in a timely manner and the install looks great!

2 months ago

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Lori Fabian Oak Creek, WI

The company provided a lot of knowledge and information regarding our interests in converting to solar. Very helpful and professional.

4 months ago

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Tony Schumann IA

I liked the ease of the project. The workers were knowledgeable and the staff was informative. I would have given 5 stars but I believe there is always room for improvement.

5 months ago Edited December 22, 2023

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Sally Johnson Shanghai, SH

Easy process, Our consultant was clear and concise and made the whole process very easy to understand. We cant wait to be away from Alliant!

5 months ago

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Jake L Dayton, OH

Great company and great service! Highly recommend working with Julie B, she's one of the energy consultants at Skyline and will make your experience seamless.

6 months ago

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Tom G Houston, TX

The whole process is very professional. From our knowledgeable sales rep to the communication from the back end throughout the process, I would recommend them to anyone!

6 months ago

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TJ Castle Rock, CO

We really enjoyed how thorough the sales presentation was along with how nice the installation crew was. Our system is on and working according to plan!

6 months ago

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John Florence, CO

I’m impressed with customer service except the guy they sent for installation did the wiring incorrectly and they had to send somebody else to reinstall it and they did a fairly good job. My electric bill is not down.

3 years ago

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Reply from Skyline Solar

Hey John thanks for the feedback! If your electric bill is not down I would recommend you call in. There could be couple things going on potentially. 1) There may have not been enough time passed with solar production to build up enough credits with your utility or 2) something needs to be troubleshooted on your system. 855-475-9765 and you can ask for the project manager in your area to do an analysis for you!

Sep. 24th, 2020

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Ana Cheyenne, WY

I don’t think I got a fair price because the way the sales people address customers is a little aggressive. They should allow customers to shop around to be more informed. It works well.

3 years ago

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Reply from Skyline Solar

Hey Ana i'm glad your system is working well! Grateful you made the choice to join the SkyFam! I know you will receive the value from us that you paid for that will result in thousands of savings over the years. I'd welcome a phone conversation to learn more about how you felt one of our sales staff was a little aggressive, that way I can provide him or her with additional customer service training. Feel free to call in and ask for me! 855-475-9765

Sep. 24th, 2020

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Garrett Mumma Fort Collins, CO

Fast, reliable service at a good price. Always there to thoroughly explain everything, from the beginning of the process to the present day.

3 years ago

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Rob Felts

The equipment seems to be handling all of our storms and everything. They were super helpful and answered all my questions and are always available.

3 years ago Edited January 10, 2024

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Kevin Larkin Omaha, NE

Easy to work with. Very knowledgeable Answered all our question and stayed in touch from our initial call through install and beyond. Sky line is trustworthy, prompt and highly skilled. We highly recommended the company.

8 months ago

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Stephan Gospodinoff Fort Collins, CO

Great company! Highly recommended when getting solar for your home. Very professional employees and great customer service. They offer a great zero down financing option that was easy to set up!

9 months ago Edited July 17, 2023

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Reply from Skyline Solar

Thank you, Stephan, for sending in some words of praise! We are excited to be a part of your journey towards sustainable independence. Please reach out if you have any questions at https://www.skylinesolarpower.com/contactus

Jul. 20th, 2023

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Perry Ross North Liberty, IA

Great service! Very careful workers. I have no problem recommending them.

1 month ago

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Jeanette Caproon

We had our solar system installed in 2020, the year on COVID. Skyline solar was excellent to work with and even though there were COVID related delays the communication was excellent and we are exceedingly happy with out installation.

3 months ago

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Candace Hougland West Des Moines, IA

The person that sold this to us was dishonest. Told me we would not have anymore MidAmerican bills, learned still have gas which now paying double. It’s awful! I referred one person and made made it hard for me I had to really push to get the referral. After I got it, it was hard to get any follow up as everyone kept leaving.

3 months ago

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Becky Spencer Palm Harbor, FL

Excellent experience. Our consultant was very professional and knowledgeable! Easy process; I highly recommend Skyline Solar

7 months ago

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Sean

They don't tell you that the loan for the solar puts a line on your home when you try to refinance it. Plus the tax credit is not all in one lump sum it is spread out over 2 years.

3 years ago

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Reply from Skyline Solar

Hey Sean thanks for your feedback! I just wanted to share a few things that may help you out. The loan company puts a UCC-1 fixture filing on the home which is different than a lien because its only the system that they use for collateral not your home. Some refi companies aren't familiar with them and whoever you used to finance your system through us can temporarily remove it while in a refinance if you need them to. As far as the tax credit goes, depending on your tax liability that could take a few years or as quick as 1 year to get back. It all depends on how much you pay in income tax. Hope that helps. Call us if you ever need any help we are here for you!

Sep. 24th, 2020

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Eliseo Evans, CO

Installation seems to have gone well. It’s working. They did tell I would get money get back from the government but I keep waiting for it.

3 years ago

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James Grand Junction, CO

Installation was timely and thorough. Everything went smoothly. They did what they said they would do.

3 years ago

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Linda West Castle Rock, CO

Skyline Solar has been great! Very professional and quick with their installation. Highly recommend!

6 months ago

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Michael Lehi, UT

Everything is good. I’ve not a problem with them. they installed it and it was really easy.

3 years ago

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Sandra Levins Savage, MN

I was impressed with the quality of the people that interacted with us. If your product is as high quality as they are, it will perform as expected.

6 months ago

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Garrett Holm Des Moines, IA

**Avoid Skyline Solar** Looking back, we wish we had trusted the reviews on the BBB and avoided using Skyline Solar. This Company is deceptive and lacks integrity, timeliness, and proper communication. Skyline's sales team (Nick) and engineering staff completely over sold the system and then under delivered on their promises. Here are the facts (which will be undisputed by Skyline) from start to finish. We were sold on a system that would over produce in the summer months to pay for our usage during the winter here in Iowa. The chart in their presentation even showed it! Turns out the chart was not of our usage but just a generic model. Skyline never graphed our usage and assumed that the chart would cover, they were wrong. We use approx. 1,900 kWh during our peak summer months and the chart showed us only using 1,400 kWh. They also committed to 99% coverage with the system (it is on their proposal), we have been paying Mid-American well over $100+ every month since the system has been turned on in June of 2022 and have yet to bank one iota of energy for winter. Turns out that they took some averages of our billing (instead of graphing our usage) and promised during the sales pitch that the system would cover. The difference, which I graphed and demonstrated to them later, shorted us a significant amount of kWh for the year. Mind you that these people are supposed to be the experts! Contract was terrible (please read it). Coming from a contracts background for work, it is full of language that is not good for you as the consumer and so we had to negotiate terms. We signed in October 2021. They promise to have the system up and running in 120 days, it wasn't operational till 8 months later. The team installing was brand new and knew very little of what they were doing. The panel installation looked horrible (which I made them fix), a man fell through the ceiling of my brand-new garage and the foreman almost dug a hole through live power lines (had I not been there to stop him). As other reviews have noted, they went radio silent after install. No communication, no calls, nothing. As the consumer, I had to constantly probe them as to why the system was not operational. After a list of excuses, Skyline finally stepped up and finished their part and got the system turned on. We could tell there was a problem right away and that it was not meeting the expectations set out by Nick on their sales team. Immediately, they tried to blame us and our usage as the problem, but I demonstrated through billing that we were using less than in 2021 and should be over producing per their chart. Then they tried blaming us for a lack of accurate data on our billing. We quick showed them (via an accurate chart) that it was their engineering team who took liberties and did not graph out our usage and instead used an average that shorted us. They never stepped up and took responsibility for their issues and that lack of integrity it what bothers us the most. We spent the next 4 months trying to get them to fix the system and make it right, but they ultimately refused and offered only to change out some light bulbs and the thermostat (which was already brand new) as a "fix" to the problem. They refused to upgrade the panels to meet their 99% expectation and would not give us a partial refund either. We will ultimately spend $1000's of dollars more now over the life of this system and wish that we had never contracted with Skyline Solar.

1 year ago

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Dave Denver, CO

SKYLINE SOLAR LLC ( PleasantGrove, Utah ) is the biggest joke of a company. The system that they installed was not the system that my home requires. This is a direct result of SKYLINE SOLAR miscalculating my home's energy requirements. I have been complaining for the past almost three years now. On one of the few rare ocassions that I tried to reach anyone from SKYLINE SOLAR, their remedy to fixing their mistake was for me to spend more money. After I refused to pay extra, I haven't heard a word from SKYLINE SOLAR. Now that they have been paid in full for the job, they could care less about fixing their mistake unless if there is a bad review submitted against them..Then and only then will you hear from them with lies of how they are going to help. DO NOT TRUST THIS COMPANY BECAUSE SKYLINE SOLAR TAKES PRIDE IN RIPPING CUSTOMERS OFF. Don't take my word for it though, just read other reviews about them. The good reviews were sent from employees, family members, and friends of theirs in order to look good. Anyway,they admitted on a written document that they miscalculated and installed an incorrect sytem. This was probably the only truth that I have gotten from SKYLINE SOLAR from the start of this project until now, almost three years later. This company has no interest in fixing their mistakes for free, so be very very careful not to allow this sham of a company any business unless if you don't mind being taken advantage of. BOTTOM LINE, RUN AWAY IN TERROR FROM THIS JOKE OF A COMPANY...

1 year ago

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Reply from Skyline Solar

Dave, we can only see your first name and no other information. Can you reach out to us by filling out a ticket at www.skylinesolarpower.com/contactus we would love to help you through this!

May. 6th, 2022

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kenneth williams

We decided to put solar in because I don't really like giving the power company money we were lied to and ignored the were installed in 1.7 months ago they paid my overages for four months knowing there were issues the panels they sold me where the wrong wattage I still have a 155.00 power bill and 199.00 dollar bill for the panels spoken to the owner and he thinks that replacing the panels with a higher watt would take care of the issue it's gotten worse, not better I've tried to be nice and work with this Solar Rip off a company I'm in Cheyenne Wyoming they have never checked the panels either they say it was calculated wrong and want me to buy more panels knowing the first four months there was an issue I've did emails and phone calls and they won't fix this problem now I guess ill have to try to file complaints and maybe have to go legal to get them to come to get their equipment off my home. Im only saying something because I don't want someone going through this nightmare. I paid 36.000 dollars to pay higher power bills

2 years ago

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Reply from Skyline Solar

We appreciate this customer informing us of some issues with his system. We learned that the system was slightly under producing what we originally estimated our proposal. We provided compensation for the difference that the system didn't cover for the 4 months it had been under producing. We then increased the system size by swapping out the original panels for higher wattage ones after realizing the panels that were installed were slightly different from what was originally proposed. The result now is the system is on track in 2021 to produce 15% more than we originally planned in annual estimated production in the initial proposal. Over the life of the system, we estimate the new panels will produce much more than we originally estimated. Thank you for choosing Skyline, if there are any other issues we can resolve please don't hesitate to reach us at 855-475-9765

Dec. 3rd, 2021

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Ken Williams New York, NY

Update Skyline still has not fixed the issue I would like to come get your system off of my home we have in 22 mouths banked any energy last Month Solar panel Bill 199.00 and a 202.00 power Bill where is the savings? Sir your company is a rip-off your Panels are trash your AP system is Crap you have not Fixed my System and now you want me to just live with this DONT TRUST THIS COMPANY UNLESS YOU WANT THIS NIGHTMARE!!!!!! Stop lying you did pay our overages I have copies of checks I have Text Messages and Emails and now you changed our Contract lol LIES LIES C0ME ME GET YOUR CRAP OFF MY HOME!!!!!!

3 years ago Edited January 5, 2022

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Reply from Skyline Solar

Hi Ken, we have a new dedicated customer service team. If your still experiencing issues you can get in contact with them by submitting a ticket @ www.skylinesolarpower.com/contactus

May. 6th, 2022

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Danny Prien Greeley, CO

Customer service was spotty at the start, greatly improved.

2 months ago

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Reply from Skyline Solar

We appreciate your patience and understanding. Thank you for taking the time to leave us a review. If any new questions arise, please don't hesitate to reach out. https://www.skylinesolarpower.com/contactus

Feb. 1st, 2024

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Dan Spykstra Grand Junction, CO

They communicated well, followed up on everything and did the work timely.

3 years ago

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Kathleen Cheyenne, WY

They were nice and explained everything and have been good to us.

3 years ago

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Reply from Skyline Solar

Thanks Kathleen!

Sep. 1st, 2020

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Anonymous Pueblo, CO

Seems really good. They are good about responding to things. It was very simple to install.

3 years ago

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Ed Clifton, CO

Installation went quick and good. I haven’t had any problems with it.

3 years ago

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alisa radice Grand Junction, CO

they were professional, pleasant, and so far so good with my solar panels

3 years ago

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Diane Ganz Colorado Springs, CO

Service. Kept us informed in the installation process. Excellent product.

3 years ago

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Misty Williams Rifle, CO

The whole process was very easy and they were very easy to communicate with.

3 years ago

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Rosa Florence, CO

communications were good. Everything they said they would do they did in a timely manner.

3 years ago

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James Colorado Springs, CO

Working with these folks is great. Installation was great and the system works.

3 years ago

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Gary King

They answered all my questions Even after the panels had been installed For months

3 years ago Edited January 10, 2024

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James Lehi, UT

Problems with installation, calling and calling and calling and not able to get help for over a month before a manager got back with me. Now it's up and running and we were told that it would cover 100% of our electric usage... NOT!!! Contacted them to see why we were only producing a fraction of what was promised and they said 50% is actually the magic number. Never been so disappointed.

3 years ago

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Reply from Skyline Solar

Hi James we are always here to help! December is a rough month to base the output of the system since the sun hours are so low. However, to ensure your system is pacing for the right annual number our Project Mangers can look that up and make sure you are on pace for the year. You will get the majority of your credits to offset you bill in Spring, Summer and early Fall. Our number is 855-475-9765 option 1. Call anytime!

Dec. 28th, 2020

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Steve Douglas, WY

This system relies on a connection through YOUR internet connection that you pay for and sends the information gathered to China. It is an open hole to the your network just to monitor the system and since its a micro-inverter may not even work UNLESS it's "connected" to China. Find one that has onsite monitoring only. Additionally, the system installed on my home is only outputting about 10% of capacity. Unfortunately I did not do due diligence in researching efficiency , usability and system access risk. Go with a better explained, less "foreign" system.

3 years ago

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Reply from Skyline Solar

Hi Steve, Depending on your inverter you can upgrade to a cellular based monitoring. If you want to look into that you can submit a ticket to our customer service department @ www.skylinesolarpower.com/contactus they should be able to find out if that is an option for your inverter.

May. 6th, 2022

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Amy Leibli Cañon City, CO

Help is usually prompt when an issue arises with system. Install was easy, hardest part was dealing with electric company to transfer over.

3 years ago

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Mark Hurm Des Moines, IA

Their knowledge, taking time to answer all our questions, were patient.

7 months ago

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Leslie

The price of panels is high. Our benefit from xcel is low and when we talked to our realtor about them she said we'd never recoup the cost.

3 years ago

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Reply from Skyline Solar

Leslie, sorry you haven't felt like you have received the benefit quite yet. I do know that it takes about a year to build up credits from the utility to fully offset your consumption with solar. I would recommend calling in if you want to make sure your production is on point. 855-475-9765. In regards to your relator. We just had a customer get an appraisal on their home and they got dollar for dollar what they had purchased the system for a year ago before tax credits! What this means is they haven't even paid more than $900 in energy payments and have increased the value of their home that much and received a 30% tax credit all for just switching the way they buy energy. This customer told us they requested an appraiser who has experience with solar. Let us know if you need anything! We are here to help :)

Sep. 24th, 2020

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Monte Axtell Penrose, CO

Professional service and care for their customer.

3 years ago

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Brian Pueblo, CO

The system is reliable. Installation went well. It is awesome.

3 years ago

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kemp coit Penrose, CO

they came back and checked for a problem I thought I was having.

3 years ago

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robert Allan wilmot Grand Junction, CO

Our electric bill has been reduced by 90%

3 years ago

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Andron Barnett Keokuk, IA

Skyline Solar kept me informed every step of the way!

4 months ago

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Collette lee Cañon City, CO

The main office has not followed thru with the promises made. Have contacted them several times about the roof leaking. The workers and support staff here in Colorado are great. But the main office has not been supportive.

3 years ago

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Reply from Skyline Solar

Collette if you are still in need of assistance you can reach our customer support team by filling out this a ticket on our site www.skyllinesolarpower.com/contactus

May. 6th, 2022

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Diane Ganz Colorado Springs, CO

They kept us informed every step of the way. Construction was fast and well done.

3 years ago