Powur Solar

Name: Powur Solar
Rating: 1.9

1.9

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157 User Reviews

5.1

Overall Score

Compare

1.9

star star star_border star_border star_border

157 User Reviews

5.1

Overall Score

Compare

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Verified Customer

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Roberto Valdez Jr

Because I'm still getting a light bill over $200

3 years ago

Reply from Powur Solar

This is unfortunate for sure, I will get one of our customer care folks to reach out to you.

Nov. 24th, 2020

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Fritz Leuenberger Naples, FL

Bad working for finish they need 9 mont‘s for one small problem. For the final check. Install good after all was terrible.

5 months ago

Reply from Powur Solar

Dear Mr. Leuenberger,

Thank you for bringing this to our attention, and we sincerely appreciate your feedback. At Powur, we pride ourselves on open and honest communication and extend our apologies for your experience. We always look for ways to improve from a homeowner's standpoint. Feedback like yours will ensure we implement the necessary changes as we continue to grow. Although we experienced some challenges throughout the completion of your solar project, we are pleased to see that your system is fully operational and producing very well.

If you have any future questions or concerns, please don't hesitate to contact our customer success team via email at [email protected], chat by visiting chat.powur.com, or phone at 1-866-GO-POWUR.

Respectfully,

Powur Customer Success Team
1-866-GO-POWUR

Nov. 13th, 2023

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Ken Carr Costa Mesa, CA

Bill is very knowledgeable and a pleasure to work with.

1 year ago

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Angel D Frias

Powur has the bests service and cunstemer service. Thax

1 year ago

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Rodrigo Choto San Jose, CA

My wife and I had our solar installed and are very impressed with the outcome. Felipe M is the gentleman Rep who helped us from start to finish and still is around with any questions we have. We see him as a friend not just as a rep he definitely carry’s a big heart on him. The whole transaction went smooth very experienced crew and Team, and i will definitely be adding solar to our next home and reaching out to Felipe Moreno so he can guide us. I will and have referred Felipe M to family members and coworkers so he can assist them with any information in regards ti solar panels. Thank you!

1 year ago

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Verified Customer

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Eduardo

Have not been able to use since it is not connected

3 years ago

Reply from Powur Solar

Eduardo, please reach out to the Sales Consultant that sold you the system in order to receive some guidance on usage of your system. If the utility gave you Permission to Operate then the system should be working.

Nov. 20th, 2020

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Ricky Rivera

cant get ahold of anyone and there are leaks throughout the entire house

1 year ago

Reply from Powur Solar

Hello Ricky,

Thank you for bringing this to our attention. At Powur, we pride ourselves in the promise of open and honest communication throughout your solar system installation. Customer service is at the forefront of everything we do, and we would like to turn your experience around.

We would like some help finding a project in our system for you based on the information provided. If you need help as soon as possible, please contact us. Our customer success team is waiting to help you.

Respectfully,
Powur Customer Success Team
1-866-GO-POWUR

Nov. 16th, 2022