Palmetto
4.0
6.7
Overall Score
Author: Kaitlyn Short
In this Palmetto Solar review, we'll take a close look at the company's services and positive customer reviews.
Palmetto was founded in 2010 by Chris Kemper, who, after years of working for some of the world's leading organizations on climate change, realized that stopping climate change would not be possible without changing our energy system quickly and on a massive scale. Palmetto's vision is to make renewable energy resources a right and not a privilege; what Palmetto likes to call the "democratization" of energy.
Palmetto roofing and solar solutions are helping thousands of homeowners go solar each year. Currently, Palmetto offers its solar panel and solar battery storage services in 17 states.
The Good
- Forecast Your Savings
- Palmetto In-House Installations
- Extended Protection
- Palmetto Solar Financing Options
- Palmetto Solar Reviews
Forecast Your Savings
Before even consulting with Palmetto, homeowners can forecast their savings in just a few short minutes with Palmetto's solar savings estimate calculator. This is a free estimate to find out just how much you can save on your utility bill without directly speaking with anyone from the company.
Many solar installation companies require a meeting before providing this information. The more you know about solar during the research phase, the better.
If you are happy with the numbers, then you can easily schedule a consultation for a more in-depth, personalized solar quote for your unique solar array.
Palmetto In-House Installations
For many homeowners, all the licenses, permits, technologies, incentives, municipal requirements, and schedule juggling can be pretty overwhelming (if not downright demotivating). When there are multiple points of contact for consumers across various third parties, crucial details can fall through the cracks.
To help lighten your load, Palmetto offers clients a variety of end-to-end solar solutions that allow you to relax. The company oversees everything from financing, design, engineering, permitting, and installation.
Extended Protection
In addition to the typical warranties provided by players in the solar industry, Palmetto offers an additional monitoring option.
Palmetto offers homeowners a little extra protection for their rooftop solar panels for less than $10 per month.
In 2021, Palmetto launched its new solar energy monitoring program, Palmetto Protect. It is available through the company app and provides information on energy production, consumption (if applicable), and savings. This app is excellent for homeowners who want to monitor their solar panel's productivity easily and, of course, their savings.
In addition to the basic Palmetto Protect plan, Palmetto offers three paid versions - ranging from $8 per month to $49 per month. Each plan comes with different benefits.
Essentials Plan
- 24/7 proactive monitoring by the Palmetto team
- Monthly system review and personalized recommendations to optimize energy efficiency and save money
- Prioritized support and troubleshooting
Standard Plan
- Annual on-site visual inspection to ensure overall system health
- System health report based on visual inspection
- Discounts from top-rated local service providers for any new products or services
Premium Plan
- Annual panel cleaning (up to 25 panels) or one free service visit
- Guaranteed service appointments within 24 hours
- Consultation on a potential smart device, storage, and EV savings
Palmetto's extended protection is entirely optional but could help you optimize your savings and ensure that your solar energy system is working at full efficiency. Not only would you get 24/7 professional monitoring services from the Palmetto Team, but a representative would also visit annually to ensure your panels are in good working condition.
Palmetto Solar Financing Options
The majority of Palmetto customers finance their solar systems with no money down.
Palmetto has a dedicated customer care team available to explain, clarify, and help you determine your financing options, including system costs, monthly savings, and loan payments.
As you approach solar financing, be sure to consult a tax professional regarding federal and state solar incentives, as the current tax credit applies to any taxes owed for that calendar year. Your usable credit will vary depending on your financial situation.
Palmetto Solar Reviews
Despite a few complaints about delayed communication, the majority of Palmetto's reviews attest to exceptional customer service and an easy solar panel installation process. Palmetto Solar actively interacts with customers online and has a 100 percent review response rate. You can read Palmetto Solar reviews below to see what past and current customers have to say about this solar company.
Customer Review: Laura McPherson from Fontana, CA
"Palmetto made my transition from electric to solar so, so easy. All I had to do was sign paperwork, everything else was taken care of on my behalf. Sara also kept in informed of all stages moving forward."
Ready to connect with Palmetto?
Tell us about your project and receive a personalized estimate.
Ready to connect with Palmetto?
Tell us about your project and receive a personalized estimate.
The Bad
- Not Available Nationwide
Not Available Nationwide
Palmetto is currently only available in 17 of the 50 states. If your state is not listed below, double-check the Palmetto website to see if operations have expanded to your state. If not, you'll have to research and find another solar company to work with.
As of February 2024, Palmetto operates in the following states:
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Palmetto may have plans to expand its solar services to the entire nation, but the timeline for potential expansion is undisclosed.
The Bottom Line
As the cost of conventional electricity rises, Palmetto prides itself on helping solar customers save thousands of dollars with its residential solar power systems - all while investing in clean energy sources.
With Palmetto, homeowners can rest assured that everything is taken care of since the company has a fully distributed network and is actively present throughout all stages of the process. The company has been around for just over a decade and has already helped thousands of families across the globe.
Palmetto's services are not yet available to all residents of the United States, so before you bank on this company, double-check to see if your home is within the service area.
We always recommend consumers read verified reviews as they shop for home services. Consult the 190+ Palmetto solar reviews below to hear what homeowners have to say about this company. Within the solar reviews, you can search for specific keywords that are important to you, like "utility bill," "financing," "solar equipment," and "customer service."
Call our recommended rep over at Palmetto below.
1-(888) 984-6829