Name: Moxie Solar (Out of Business)
Rating: 4.2

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Verified Customer

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Lee Karr Cleveland, OH

They have been quick to answer questions and address any issues.

2 years ago

Reply from Moxie Solar (Out of Business)

Lee,
Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a good experience with your Moxie team, and hope you are enjoying your new system! Soak up that sun!

Jun. 29th, 2021

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Verified Customer

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Thomas Moyock, NC

It took about two days for them to get it installed. It went smoothly.

2 years ago

Reply from Moxie Solar (Out of Business)

Thomas,
Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a good experience with your Moxie team, and hope you are enjoying your new system! Soak up that sun!

Jun. 28th, 2021

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Verified Customer

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John Lodi, WI

The installers and everyone throughout the whole process were very engaged.

2 years ago

Reply from Moxie Solar (Out of Business)

John,
Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a good experience with your Moxie team, and hope you are enjoying your new system! Soak up that sun!

Jun. 28th, 2021

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Verified Customer

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Rodney Cedar Rapids, IA

All the installers and everybody in the whole process were very engaged

2 years ago

Reply from Moxie Solar (Out of Business)

Rodney,
Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a good experience with your Moxie team, and hope you are enjoying your new system! Soak up that sun!

Jun. 28th, 2021

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Verified Customer

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Jim Lang Dodgeville, WI

The system they designed for me works exactly like they said it would.

2 years ago

Reply from Moxie Solar (Out of Business)

Jim,
Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad that you had a good experience with your Moxie team, and happy to hear you are enjoying your new system! Soak up that sun!

Jun. 29th, 2021

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Verified Customer

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Kylene Loughrey

Great customer service and patience with all of our questions.

2 years ago Edited January 10, 2024

Reply from Moxie Solar (Out of Business)

Kylene,
Thank you for taking the time to leave us a review! It was a pleasure working with you. We are so glad to hear that you had a great experience with your Moxie team. Please feel free to reach out if there is anything we can help you with in the future! We hope you enjoy your new system for many years to come. Soak up that sun!!

May. 20th, 2021

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Verified Customer

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Russ Smitley

Pre install was a five star, but the delivery of materials and communication about start day and time was very inconsistent.

3 years ago

Reply from Moxie Solar (Out of Business)

Russ,
Thank you for your response, we appreciate your feedback so we can continue to improve our customer experience. I apologize that the communication was lacking on our part for your project. We are taking internal steps to resolve these sorts of issues going forward so our customers are aware of every step of the process during installation. I'm sorry that this wasn't the case for your build, I will reach out to you directly so I can help to rectify your negative experience. Thank you for your business!

Apr. 19th, 2021

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Verified Customer

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Joan Pippenger

Got the.job done quickly after signing contract & they work with my schedule.

3 years ago

Reply from Moxie Solar (Out of Business)

Joan,
Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a good experience with your Moxie team, and hope you are enjoying your new system! Soak up that sun!

Apr. 20th, 2021

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Verified Customer

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Doug

Excellent pricing, quick installation and quality installation.

3 years ago

Reply from Moxie Solar (Out of Business)

Doug,
Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a good experience with your Moxie team, and hope you are enjoying your new system! Soak up that sun!

Apr. 6th, 2021

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Verified Customer

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Herbert Jones

Poor project management; failure to follow up; rely too much on subcontractors vs organic employees.

3 years ago Edited January 10, 2024

Reply from Moxie Solar (Out of Business)

Herbert,
Thank you for your response, we appreciate your feedback so we can continue to improve our customer experience. I apologize that you had some complications during your installation, we are working hard to grow our Moxie installation teams in order to prevent these sorts of occurrences going forward. Thank you for highlighting your issue for us so we can improve our process where it's needed. Please feel free to reach out at any time!

Mar. 19th, 2021

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Verified Customer

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Cindy Abbott

They were fast with the install very polite and need picked up afterwards

3 years ago

Reply from Moxie Solar (Out of Business)

Cindy,
Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a good experience with your Moxie team, and hope you are enjoying your new system! Soak up that sun!

Mar. 19th, 2021

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Verified Customer

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Kevin D Meihe North Liberty, IA

Great communication from sales through installation to service

3 years ago

Reply from Moxie Solar (Out of Business)

Kevin,
Thank you for taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a good experience with your Moxie team throughout the entire process. We hope you enjoy your new system for many years to come! Soak up that sun!

Mar. 19th, 2021

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Verified Customer

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K Z Callands, VA

Performed as promised. Quality install, good follow-up and support.

3 years ago

Reply from Moxie Solar (Out of Business)

KZ,
Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a good experience with your Moxie team, and hope you are enjoying your new system! Soak up that sun!

Mar. 19th, 2021

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Verified Customer

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Emily Wurtz Hinckley, IL

Very professional, reasonable cost, high quality product and work.

3 years ago

Reply from Moxie Solar (Out of Business)

Emily, thank you for your business and taking the time to leave us a review! Glad to hear that you had a positive experience with Moxie. We hope you are enjoying your new solar system!

Feb. 2nd, 2021

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Verified Customer

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Jason Snyder

great communication through out the process. very little effort on my part

3 years ago

Reply from Moxie Solar (Out of Business)

Jason, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Dec. 22nd, 2020

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Verified Customer

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Mike Munther

Great work and people salesman was great help trough the whole process

3 years ago

Reply from Moxie Solar (Out of Business)

Mike, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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jay f riley

They did what they said they were going to do in a timely manner

3 years ago

Reply from Moxie Solar (Out of Business)

Jay, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Ron White Iowa City, IA

Moxie constantly ignored us when we told them there was issues with our system. Never getting back to me is not customer service.

3 years ago

Reply from Moxie Solar (Out of Business)

Ron, thank you for your review and honest feedback. We regret that your experience with our service team was less than satisfactory, and we certainly value your time and needs. We recently updated our service process to be more streamlined and attentive to all our customers. If you should need anything going forward please fill out the service request form on our website or call 855-669-4387, ext. 2

Aug. 26th, 2020

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Verified Customer

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Mark Hannibal, MO

Their Follow through and quality of work is very professional

3 years ago

Reply from Moxie Solar (Out of Business)

Mark, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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John Meyer Vernon, TX

Good service. Cleaned up after themselves. Did what they said they would do.

3 years ago

Reply from Moxie Solar (Out of Business)

John, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Brittany Iowa City, IA

They were quick, professional, and really easy to work with. Highly recommend

3 years ago

Reply from Moxie Solar (Out of Business)

Brittany, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Jason Ruff

Friendly company to work with but process needs to be easier for the home owner.

3 years ago

Reply from Moxie Solar (Out of Business)

Hello Jason, thank you for your review and honest feedback. We have recently updated our product support procedures to provide more streamlined support and quick service. Please don't hesitate to reach out if there is anything we can help you with.

Jan. 4th, 2021

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Verified Customer

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Jeff

Great overall, but communication could have been better, especially late in the process.

3 years ago

Reply from Moxie Solar (Out of Business)

Thank you for your review and honest feedback Jeff. We will use your feedback to improve communication and processes going forward.

Dec. 22nd, 2020

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Verified Customer

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Chris/Amy Barber Knoxville, IL

Amazing fast service, ease of financing, they did it all for us!

3 years ago

Reply from Moxie Solar (Out of Business)

Chris & Amy, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Guy Cedar Rapids, IA

Workmen scuffed up the shinges, had a hard time finding structure to attatch to, should of added a few more panels.

3 years ago

Reply from Moxie Solar (Out of Business)

Guy, thank you for your review and feedback. We enjoyed working with you and adding more panels down the road should be possible. Let us know if this is something you want to do, we would be more than happy to help.

Jul. 2nd, 2020

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Verified Customer

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Sandy B

Everyone was friendly and patient. They were always responsive to my questions.

3 years ago

Reply from Moxie Solar (Out of Business)

Sandy, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Kevin

The installation was professional, and the cost was what they bid/estimated.

3 years ago

Reply from Moxie Solar (Out of Business)

Kevin, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Trisha Moon

Great service and made it easy on us every step of the process!

3 years ago

Reply from Moxie Solar (Out of Business)

Trisha, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Thomas

They have always been responsive to any issues or questions that have risen.

3 years ago

Reply from Moxie Solar (Out of Business)

Thomas, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Luke Nanninga

The job took weeks longer than promised. Too many different people from different locations led to poor communication

3 years ago

Reply from Moxie Solar (Out of Business)

Thank you for your review and honest feedback. Some things like permitting from utility companies can take time that is unfortunately out of our control. Still, we have heard your feedback and have recently added additional in-house crew members. Don't hesitate to reach out with any questions!

May. 29th, 2020

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Verified Customer

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Mike Lewis

Lack of communication, use of unqualified sub contractors, still can't monitor system to track production

3 years ago

Reply from Moxie Solar (Out of Business)

Thank you for your review and honest feedback. We want to help you connect to your system monitoring app, and know that we are monitoring it on our end in the meantime to ensure proper production levels. Please call our service team at 855-669-4387 ext. 2 or fill out online by going to our website, scrolling to the very bottom, and clicking "service request" under "support". Thank you!

May. 29th, 2020

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Verified Customer

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Bill Bush

Always willing to listen to my questions no matter how lame.

3 years ago

Reply from Moxie Solar (Out of Business)

Bill, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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David

Great local company with excellent product and customer service

3 years ago

Reply from Moxie Solar (Out of Business)

David, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Mike Hubbell

Great to work with, got everything installed and working on time.

3 years ago

Reply from Moxie Solar (Out of Business)

Mike, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Scott Reinhardt

They were timely answered all questions and met my expectations

3 years ago

Reply from Moxie Solar (Out of Business)

Scott, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Tom

Install timing was good. I've had no problems with the system.

3 years ago

Reply from Moxie Solar (Out of Business)

Tom, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Anonymous

Installation went okay and the equipment works. We had pretty good customer support.

3 years ago

Reply from Moxie Solar (Out of Business)

Hello, thank you for your review and honest feedback. Please don't hesitate to reach out if there is anything we can help you with.

Jan. 4th, 2021

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Verified Customer

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Billy

It's really good, we definitely made a lot of savings on our electrical.

3 years ago

Reply from Moxie Solar (Out of Business)

Billy, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Anonymous

The actual process was fairly smooth, getting it installed, althought there was a leak afterwards.

3 years ago

Reply from Moxie Solar (Out of Business)

Hello, thank you for your review and honest feedback. We have recently updated our product support procedures to provide more streamlined support and quick service. Please don't hesitate to reach out if there is anything we can help you with.

Jan. 4th, 2021

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Verified Customer

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Phil

We've had some issue with the equipment but the installation went very well.

3 years ago

Reply from Moxie Solar (Out of Business)

Phil, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Elinor

We had a promotional agreement with them. They caught a problem before we did.

3 years ago

Reply from Moxie Solar (Out of Business)

Elinor, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Bruce & Christine

It went pretty smoothly getting everything set up. The equipment seems to work.

3 years ago

Reply from Moxie Solar (Out of Business)

Bruce & Christine, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Valerie

All the people we've talked to were very helpful. They were very knowledgeable about the equipment.

3 years ago

Reply from Moxie Solar (Out of Business)

Hello, thank you for your review and honest feedback. We have recently updated our product support procedures to provide more streamlined support and quick service. Please don't hesitate to reach out if there is anything we can help you with.

Jan. 4th, 2021

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Verified Customer

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T

The installation process went smoothly and the equipment is working fine

3 years ago

Reply from Moxie Solar (Out of Business)

T, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Florence Boos

They were highly competent and did everything as promptly as possible.

3 years ago

Reply from Moxie Solar (Out of Business)

Florence, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Rick

In nearly every aspect of the process they were helpful and made it easy to complete.

3 years ago

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Verified Customer

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Cory

They were accurate with their estimates, and did quality work.

3 years ago

Reply from Moxie Solar (Out of Business)

Cory, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Brittany Dykes

Professional Service. They were quick and attentive to my needs.

3 years ago

Reply from Moxie Solar (Out of Business)

Brittany, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Verified Customer

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Michael Brant

Excellent service in the wake of sub contractor indifference

3 years ago

Reply from Moxie Solar (Out of Business)

Michael, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Nov. 19th, 2020

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Ali H

Really good during the project, wished were more responsive after installation with issues.

3 years ago