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esaSolar Reviews

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6.8

Overall Score

Star Rating

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4.2

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126 Reviews

Review Breakdown

5 grade

61%

4 grade

17%

3 grade

10%

2 grade

6%

1 grade

6%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Lori Kissimmee, FL

Customer Review Video

3 years ago

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Kenneth Paulk Apopka, FL

I have had my ESA installed solar system for several years now and have had various issues during that time. ESA has always taken care of the issues and has been very responsive when I have called them. My review of 4 stars instead of 5 is simply because there have been equipment troubles and a roof leak and my system has been non operational for probably 5 months total during these issues while waiting for parts or other delays.

3 years ago

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Randy Odden Saint Cloud, FL

It was easy to work with the sales rep, Brook C. He had all the information I needed to make an informed decision regarding solar for our house. The panels were more efficient than some of the competitors. Installation seems top-notch. Overall, a good experience. And after a year, the savings are pretty close to what was estimated.

3 years ago

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The BEST solar company out there! Kissimmee, FL

Very professional and easy to reach if I have questions. I did a lot of research on solar panels and they truly have a superior product. It did take some time before my panels were installed, but I'm very pleased with the work they did.

3 years ago

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Anonymous Maitland, FL

ESA Solar used best-rated SunPower panels, which are highly efficient and aesthetically-pleasing (all black; no unsightly aluminum or silver edges). All wiring is hidden under the roof. The staff at ESA Solar were very responsive during our install.

3 years ago

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Brian Apopka, FL

If any problems arise, they are right there within a given time frame to correct. I like the open communication in the company from top down. They always follow through. I also save a lot of money on electricity because of the solar system.

3 years ago

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Marvin Cocoa, FL

Equipment generates just what they say it does. They are fantastic at installing it. They came and did the job quickly. I had to have my system taken down and the roof redone because of a hailstorm last year and they were prompt getting it up and reinstalled.

3 years ago

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David Sterka Middleburg, FL

Installation crew was excellent and it looks and performs amazing. Planning and scheduling were lackluster. Prolonged planning time to submit permitting, which was quickly approved, and then months of waiting for the install to be scheduled. When I inquired they sent a guy out to put a box on the wall and nothing else happened for a few months.They ordered the water heater from Lowes and had a third party (who was unaware) perform the installation. Projected 2 month install took 8 months. My friends/neighbors have asked about solar and I recommend other companies.

3 years ago

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Reply from esaSolar

Hi David, thank you for taking the time out to give us a review. We are sorry to hear about those inconveniences and we appreciate your feedback as it helps us improve our service.

Oct. 11th, 2021

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Georgi Nikolov Windermere, FL

Best quality and service in USA! This team is helping in any time and any event small problems right away easily online. Kevin is the best in customer service--helpful and very friendly! I strongly recommend this company!!!

3 years ago

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Jeff Titusville, FL

They’re great to work with and kept me informed about everything. They accommodated me on a couple of things I wanted done. They answered all my questions without hesitation.

3 years ago

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Andrew San Mateo, CA

Since the work was contracted out to the local Sunpower installers, there was serious communication issues between the city, installers, and contractors on requirements. While the product they provide is good and the end result is a working solar system, it took 6 months and 5 separate site visits for the system to be installed and approved.

3 years ago

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Sandy Brooks Sebastian, FL

Interviewed 7 solar companies prior to selecting esaSolar. esaSolar by far the best representation of professionalism, technical acumen and customer communication and feedback from the start

3 years ago

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KJC Palm Bay, FL

Outstanding service and quality product. We have had little to no issues with the solar panels. ESA is constantly monitoring the panels and do general maintenance. They are very responsive to questions.

3 years ago

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Reply from esaSolar

Hello KJC- Thank you for your kind comment! We strive to provide the highest quality of customer service and we are so happy to hear your experience lived up to our standards.

Mar. 26th, 2021

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David Riccardi Orlando, FL

They were very attentive to my questions and follow up throughout the process. More over, as something came up over the years, they were there to answer and help me in anyway.

3 years ago

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Reply from esaSolar

Hi David- Thank you for your kind comment! We strive to provide the highest quality of customer service and we are so happy to hear your experience lived up to our standards.

Mar. 26th, 2021

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Barbara Wright Orlando, FL

During these pandemic days, everyone is complaining about their electric bill, since we are all in the house so much. My bill is still very low and am extremely pleased because panels are doing their job. No complaints!

3 years ago

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Brian Orlando, FL

Really high quality panels and they are very well made and have a great warranty. The sales people didn’t pressure me, I never felt like they were trying to sell me something, they were just trying to give me information so I could make the right decision. The whole process was right.

3 years ago

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Franklin Orlando, FL

The girls I talked with in customer service were very pleasant and very professional and answered all my questions without hesitation. It is producing a sufficient amount of energy.

3 years ago

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JT Oviedo, FL

It took two days to complete the installation. It went good. There was some problems with a couple pieces of equipment and they were quick to replace the parts and I haven’t had a problem since.

3 years ago

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Malcolm De Bary, FL

Over the past year the equipment has been reliable. We had one unsolicited follow up visit because they were monitoring my system and found an issue so they came to fix it. It was very good. They work to address my concerns.

3 years ago

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Jim Palm Coast, FL

The sales team was really great to work with. The office was responsive and flexible and worked with me to get things done. It has gone smoothly. We’re pretty pleased with our bill.

3 years ago

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Beverly Davenport, FL

I did lots of research before I chose Esa Solar. It has been very smooth. The product is quality and reliable. The process made it seamless. They are very friendly and do anything they can to help you get what you need.

3 years ago

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Joe Queens, NY

Everything they told me came through. The sun power panels are pretty good. It took a couple of weeks to install because there was some delay with the shipping but for the first part everything was mounted within a couple of days once the parts got here. Everything has worked since it was installed.

3 years ago

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Eric Largo, FL

Their products are good but not as good as I expected. It is really good that the inverter is from the same manufacturer. Customer service is very good and answers in a timely manner.

3 years ago

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Wayne Orlando, FL

Overall it’s pretty good. I am happy with it. I like the panels. There was a few hiccups in the installation process but it went okay and they fixed the problems. The equipment is pretty efficient.

3 years ago

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Charles Orlando, FL

I would recommend it. It has been no issue for me in the past few years. Customer service is good. They reply to my emails instantly and have techs and stuff to me in a day or two.

3 years ago

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John Betancourth Orlando, FL

The system does what suppose to do when is working fine but when something cause issues the customer service is not up for proper customer service as expected they did show for months after being call for downtime issues with explanations for it it too long get the system up and running as it has to be

3 years ago

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David Stella Winter Garden, FL

Everyone I dealt with was very courteous and knowledgeable with their product. They answered my questions and concerns promptly, and did a great job overall.

3 years ago

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Reply from esaSolar

Hi David, thank you so much for your kind words!

Oct. 11th, 2021

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Darlene L. Sippio Saint Cloud, FL

So far I have not received my solar panels as of yet and it has taken longer than expected. But they have answered all and any questions I have asked and has kept me informed of their progress. Understand this review is before installation and before any payments are made so to know the true value of what I'm getting is not yet to be rated.

3 years ago

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Dave Finnigan Kissimmee, FL

Easy to work with, loved the people, they gave us great video of our roof to use to "show off" the project. We really like our system which requires no care.

3 years ago

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Reply from esaSolar

Hi Dave, Thank you for the kind words. We love to hear that you are enjoying your system!

Mar. 26th, 2021

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Jeff Burbine Orlando, FL

Great support, but sometimes slow to complete service appointments (it can take a few days to a couple of weeks to get someone to come for a service appointment)

3 years ago

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France Jean-Jacques Orlando, FL

The installation team was professional, reliable and available. The team, all the way to the top, was very responsive.. We are happy with our decision to go solar and happy as well that we chose esaSolar.

3 years ago

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Reply from esaSolar

Thank you for your kind comment, France! We strive to provide the highest quality of customer service and we are so happy to hear your experience lived up to our standards.

Mar. 26th, 2021

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Paul Orlando, FL

Latest and greatest technology on the market. They communicate very well and get back to me in a timely manner. It was very painless getting it installed.

3 years ago

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Elizabeth Casselberry, FL

Top quality out of every other solar I’ve compared it to. There was some technical issues that too a while to get resolved in the beginning but since then they have been great.

3 years ago

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Paul Port Saint Lucie, FL

Esa Solar has been very good but there have been a couple of things that have left me hanging because the corrosion was not covered by the warranty. Otherwise it seems to be good and they seem responsive.

3 years ago

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Carlos Oviedo, FL

esaSolar answered all my questions (that's why I selected it from 5 solar companies). The installers were fast and friendly

3 years ago

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Reply from esaSolar

Thank you, Carlos!

Oct. 11th, 2021

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Dmitri Trembovetski Mountain View, CA

It was a pretty seamless experience. The reps were responsive, install quality is great, any issues and questions were addressed promptly.

3 years ago

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Justin Vandenbroeck Orlando, FL

Company culture is one of positivity, collaboration, and kindness. The company truly cares about the safety and happiness of their employees.

3 years ago

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David Orlando, FL

They kept us in the loop from beginning to end and got out in front working supply issues and installation schedule issues.

3 years ago

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Parker Daniels Lake Mary, FL

Very high quality product, very nice people and easy to work with. Their only problems are price and customer communications.

3 years ago

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Reply from esaSolar

Thank you, Parker, we appreciate your feedback!

Sep. 27th, 2021

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Charles L Daytona Beach, FL

Workmanship is flawless, Customer service is excellent, sunpower panels are top notch, and tesla powerwall is very convenient

3 years ago

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Reply from esaSolar

Hello Charles- Thank you for the kind words. We are so happy to hear you received excellent service and are enjoying your system.

Apr. 8th, 2021

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Bob Shaw Orlando, FL

Great on price and installation. But getting in touch to ask follow-up questions and discuss systems issues is overly difficult. That said, they do reply — eventually.

3 years ago

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Jeff Affeld Mims, FL

They noticed one of my panels was not working. I didn't have a clue that it wasn't working, they came out and fixed it the next day.

3 years ago

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Randa Maitland, FL

Everybody I spoke to was very knowledgeable and helped educate me on the process. I have complete confidence in them. They are very professional.

3 years ago

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Ellen Randall Lady Lake, FL

The equipment is performing the way it is supposed to. I love my electric bill. It was seven dollars and eighty three cents last month.

3 years ago

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Ben Winter Haven, FL

Customer service is always helpful any time I reach out. They are very responsive. The product is the best rated with the best warranty.

3 years ago

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Edward Minneola, FL

The equipment has integrated without problems. I chose them because they are the only authorized distributors of Sun Power.

3 years ago

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Mark Saint Cloud, FL

The equipment produces well but they made promises they couldn’t keep. Our original contract has had to be revised twice. It has been a nightmare. They didn’t do what we wanted and wanted to put panels where there wasn’t any sun. Most of the people are nice but if it weren’t for covid we would have changed companied already.

3 years ago

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Joe Lake Worth, FL

I had come trouble monitoring the output but otherwise they are solid. They did a good job installing it though there were some delays. Everything else went smoothly.

3 years ago

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Bruce Queens, NY

Equipment is the top of the line. It is very highly rated. I am very satisfied and I’ve had no trouble since the installation.

3 years ago

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Robert Orlando, FL

Once it gets going it is alright though it never reaches the numbers I thought it would for the first year’s production. Some things don’t get done in the timeline.

3 years ago