Blue Raven Solar Reviews
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Kathleen Horosinski
I have had an exemplary experience with the Blue Raven company thus far. My initial contact with Blue Raven Solar was with my sales representative, Justin, who was extremely personable and answered all of my concerns and questions patiently and thoroughly (even follow up telephone calls that I made).
The inspection of my attic was illuminating. I was so appreciative of the inspector informing me (he even took photographs!) of some attic problems (not solar panel related) that I was able to have addressed immediately, thus preventing any structural damage.
The installation crew was phenomenal!!! They were extremely polite, VERY respectful of property, and did not leave one piece of garbage/waste behind!
I was particularly concerned about the conduit arrangement on my house (which would be seen from my patio) looking like a spiderweb per the original schematics. When I spoke with the foreman, Erick, about my concerns regarding the visual aesthetics, he immediately understood and made adjustments with the conduit arrangement. Now everything is tucked away in the corner and unobtrusive. I am THRILLED !
I am looking forward to reducing my carbon footprint on the environment.
7 months ago Edited February 27, 2024
Reply from Blue Raven Solar
Hi Kathleen, Thank you for taking the time to leave us such a positive review! We love seeing all the great interactions that our customers have with our representatives throughout the entire solar process. If you ever have any questions in the future, please reach out! -Brenden B.
Feb. 29th, 2024
Verified Customer
Review Source
Mat Johnston Boise, ID
From the first contact with the young gentleman who knocked on my door, to the salesperson, to the install crew, to the inspectors, I felt listened to and respected all along the way. They explained things to me in ways that helped me to understand what I was getting, which I believe I got. The employees of Blue Raven Solar are courteous, professional, and safe.
3 years ago
Reply from Blue Raven Solar
Hi Mat, thanks for leaving a review! We are so happy your experience with Blue Raven Solar has been a positive one. Please don't hesitate to reach out to us with any questions you have about your system! - Samantha H., Blue Raven Solar
Mar. 2nd, 2021
Verified Customer
Review Source
JOHN BIGELOW Boise, ID
Blue Raven Solar was transparent and trustworthy from start to finish with our residential solar system. They kept all promises regarding work time frames, fees, service, and product quality. They have contacted me regularly since our installation to verify that our system is working properly and to answer any questions I might have. I found all aspects of the work done by Blue Raven to be done professionally. I've been very satisfied with my final product.
3 years ago
Reply from Blue Raven Solar
Hi John, thank you for leaving a review. We are glad to have you as part of the Blue Raven family. Enjoy solar savings! -Abigail W., Blue Raven Solar
Feb. 3rd, 2021
Verified Customer
Review Source
Jim Grunow Boise, ID
3 years ago Edited January 10, 2024
Reply from Blue Raven Solar
Hi Jim, thank you for the review! We appreciate your support. - Abigail W., Blue Raven Solar
Jan. 26th, 2021
sharon b
The installation crew was right on time, thorough, courteous and knowledgeable. The crew left no mess. They answered all our questions and let us know the next steps in the process of inspection by Blue Raven and the city, installation of a new meter and start up by our utility. Couldn’t ask for a better installation experience.
5 months ago
Reply from Blue Raven Solar
Thanks Sharon! We are so glad you're enjoying the solar process. Please feel free to reach out if we can help in the future! - Brenden B., Blue Raven Solar
Apr. 18th, 2024
Verified Customer
Review Source
Linda Fuquay-Varina, NC
Steve explained everything to us. We felt he was honest and informative. Any questions we have ever had he would answer promptly. He helped get us through the HOA paperwork. The worst part of the whole process was getting through our HOA. That was the HOA’s incompetence, and had nothing to do with Blue Raven.
3 years ago
Reply from Blue Raven Solar
Linda, thank you for leaving a review. We are glad you enjoyed working with us. Have a nice day! - Abigail W., Blue Raven Solar
Feb. 3rd, 2021
Verified Customer
Review Source
Julie Greenleaf, ID
They are informative, prompt, have attention to detail, and do what they say they will when they say they will. They make the process as easy as they possible can. All of the employees I've had contact with were unfailingly polite.
3 years ago
Reply from Blue Raven Solar
Hi Julie, thank you for taking the time to leave a review. We are glad to hear you enjoyed working with our team. Have a nice day! - Abigail W., Blue Raven Solar
Jan. 26th, 2021
Verified Customer
Review Source
cheryl yeary Denver, CO
I totally recommend Blue Raven Solar. All the employees are friendly and very knowledgeable about solar. The installers were very clean. I Love the look of their panels and I really love that I am getting energy from the sun.
3 years ago Edited January 10, 2024
Reply from Blue Raven Solar
Hi Cheryl, thank you for leaving a review. We are glad you had a good experience with Blue Raven Solar. Have a nice day! - Abigail W., BRS
Dec. 29th, 2020
Verified Customer
Review Source
Leo Lohman
It works exactly like it is supposed to..The salesman was not pushy and answered every question I had.since the solar was installed I get two invoices from Xcel Energy, gas and electricity. The gas bill is normal, the electric bill has been $0.00 for the past year..
3 years ago
Reply from Blue Raven Solar
Hi Leo, thank you for taking the time to leave a review about your experience. We are happy to hear you are saving with solar!-Maddie E., Blue Raven Solar
Oct. 22nd, 2020
Verified Customer
Review Source
Suvin Viswanathan
From the beginning initial design, through final design and installation, Blue Raven was excellent. The actual installation was a joy to watch. There was one oops during the Village Inspection but Blue Raven was on top of it and came through.
4 years ago
Reply from Blue Raven Solar
Hi Suvin, thanks for taking the time to leave a review. We appreciate your business and feedback. Have a great day!-Maddie E., Blue Raven Solar
Sep. 30th, 2020
Verified Customer
Review Source
Brad
Blue Raven was attentive, thorough, and had great communication. In addition, they had some awesome incentives for me to sign up when I did, and my neighbors were able to get in on it also, providing me with a referral bonus. Thanks BR!
4 years ago
Reply from Blue Raven Solar
Hi Brad, thanks for taking the time to leave a review. We really appreciate it! Have a great day.-Maddie E., Blue Raven Solar
Sep. 29th, 2020
Verified Customer
Review Source
Dustin Littleton, CO
Good customer service. Fair price. Relatively painless process. Installation was fast. Minor damage to house was resolved quickly.
4 years ago
Reply from Blue Raven Solar
Hi Dustin, thanks for taking the time to leave a review. We are thrilled to hear the installation went well. Have a great day!-Maddie E., Blue Raven Solar
Sep. 7th, 2020
Verified Customer
Review Source
Erin Peyton, CO
They are very good, but two items caused the 4 vs 5 star. First the plan was to get the system installed in 2019 to get the full tax credit, and it did not go on till Feb 2020. Second, they had to come back out as two of the three panels were not producing. It was an easy fix once they found it (loose wire connection), but it should have worked the first time.
4 years ago
Reply from Blue Raven Solar
Hi Erin, thanks for taking the time to leave a review. We appreciate your patience and understanding. Please let us know if you ever need anything. -Maddie E., Blue Raven Solar
Aug. 26th, 2020
Verified Customer
Review Source
Ed Fredenburg Newberg, OR
Blue Raven worked closely with us to finalize the design concept, and provided detailed and essential information that provided the basis for our decision to proceed. Installation was timely and efficient. However system startup was delayed due to a change order in our contract that was determined necessary when the installation team found it had to reduce the number of solar panels due to space restrictions on our roof.
4 years ago
Reply from Blue Raven Solar
Hi Ed, thanks for taking the time to leave a review. We appreciate your support and patience during the installation process. Have a great day!-Maddie E., Blue Raven Solar
Aug. 26th, 2020
Verified Customer
Review Source
Mike & Melody Stone
All the people we worked with while getting our solar system were first rate & very helpful. We never had any questions about the process & everything went smoothly . We have enjoyed everything about our Blue Raven solar system especially the lower energy bills.
4 years ago
Reply from Blue Raven Solar
Hi Mike & Melody, thanks for leaving a review! We are thrilled to hear you are enjoying your system. Have a great weekend.-Maddie E., BRS
Jul. 31st, 2020
Review Source
Jeremy Williams Indianapolis, IN
Just wanted to drop a quick note about my fantastic experience with Blue Raven Solar. From the get-go, their customer service was top-notch. The team was super friendly and always there to answer my questions – felt like I was chatting with friends who really know their stuff about solar energy!
The installation process was a breeze. The crew was professional, efficient, and they left no mess behind. Honestly, it was impressive to watch them at work. My system was up and running in no time, and I couldn't be happier with the results.
Big shoutout to everyone at Blue Raven Solar for making this journey into solar energy so seamless and enjoyable.
8 months ago
Reply from Blue Raven Solar
Hi Jeremy, Thank you for taking the time to leave us a 5-star review! We love to hear that you have positive interactions along the way, topped off with a smooth process! If you have any questions in the future, please don't hesitate to reach out. -Brenden B.
Feb. 2nd, 2024
Review Source
Leslie Hubbard Bonney Lake, WA
Blue Raven Solar was a great company to work with for my Solar Project. They are very professional and knowledgeable. They made sure all my questions were answered and they kept me informed of all the steps along the way. I would highly recommend using them for your solar project.
8 months ago
Reply from Blue Raven Solar
Thank you for leaving us a 5-star review, Leslie! We appreciate your kind words and are happy to see your interactions were positive. We appreciate you as a customer and your recommendation, enjoy your solar savings! -Brenden B.
Feb. 5th, 2024
Doug Brandon White Lake, MI
You folks have done an awesome job !!! Thank you for a very positive experience so far with Blue Raven Solar. Also make sure my sales rep James is well taken care of he has been very supportive all the way. My installation team was well equipped to make our installation and answered all my questions while working. Thank you
8 months ago
Reply from Blue Raven Solar
Hi Doug, Thank you for your positive review! We love hearing that your solar process was smooth from the initial sale all the way through the installation! Enjoy your solar savings! -Brenden B.
Jan. 18th, 2024
Verified Customer
Review Source
Carrie Charlotte, NC
Blue Raven Solar is a great company. They gave me in detail how solar panels would benefit me, they are always available for answers to your questions. They are very kind as well.
3 years ago
Reply from Blue Raven Solar
Hi Carrie, thanks for leaving a review! We are so happy your experience with Blue Raven Solar has been a positive one. Please don't hesitate to reach out to us with any questions you have about your system! - Samantha H., Blue Raven Solar
Feb. 26th, 2021
Verified Customer
Review Source
Emily
While the system seems to be working well enough now, I had several issues on the initial set up. I had my electrical panel upgraded before getting my solar panels. After Blue Raven came to hook up my solar system my newly upgraded electrical panel was left in such poor condition by Blue Raven, that the lid barely closed. In the process they managed to also loosen other connections and several months later I had to call in an independent electrician in order to find out what was going on. I really wanted to love Blue Raven and write them a good review, but I there were numerous times when I had to follow up with them just to get the basics taken care of. They tried to be very helpful on the phone, but the actual service I received wasn't to the level of what I felt it could be.
3 years ago
Reply from Blue Raven Solar
Hi Emily, I was unable to identify your account without additional details. Could you email me at reviews@blueravensolar.com so I can help address your concerns? - Maddie E., BRS
Nov. 11th, 2020
Verified Customer
Review Source
Don Hatch
I am happy with Blue Raven Solar however I am waiting until I have had the Solar panels on for a full year to see if I am in fact generating the 105% power that Blue Raven Solar says I should generate. However so far I haven't generated that much power.
3 years ago
Reply from Blue Raven Solar
Hi Don, thank you for taking the time to leave a review. Your system is currently producing at 100% which is great news. Feel free to email me at reviews@blueravensolar.com which any questions. Have a great day!-Maddie E., BRS
Oct. 28th, 2020
Verified Customer
Review Source
Kathryn McAbery Teton, ID
We wish we never purchased the solar panels and that we shopped around a little more. Blue Raven didn't put the panels on according to the document that we signed. Their customer service was really frustrating as we tried to get the issue corrected. The panels cause snow to build up on the roof and it is extremely difficult and dangerous to shovel off. They finally informed us that they would fix it in the spring. However, to install the solar panels they had to put holes in the roof and to move them would weaken the roof. So honestly we don't know what to do and are to frustrated to go through customer service again. However, I give them 2 stars because the panels are working as guaranteed.
4 years ago
Reply from Blue Raven Solar
Hi Kathryn, thanks for submitting your feedback on our customer service department. I have forwarded this on to management. I am sorry to hear you are having difficulty with your solar panel maintenance. If you have any questions, please give us a call.-Maddie E., Blue Rave Solar
Sep. 7th, 2020
Verified Customer
Review Source
Lisa Wade Portland, OR
We were sold that this would be a swap of bills. Trading out the power bill for the solar loan, but we have not even come close to doing a 1-1 swap. Instead we are paying a high power bill along with the solar loan payment. This is NOT what we were sold. We even had them add 2 extra panels Incase the original quote wouldn't be sufficient- due to our circumstances and knowing we would likely use a lot of power.
4 years ago
Reply from Blue Raven Solar
Hi Lisa, your system is currently producing within our estimates. I would be happy to address your bill concerns. Please email me at reviews@blueravensolar.com with copies of your past few bills. Thanks, Maddie E., BRS
Sep. 7th, 2020
Verified Customer
Review Source
Derrick L Smith Raleigh, NC
I have not been completely satisfied with the service of the panels. The energy bill for the summer is way too high and I'm not happy with the solar panel output for the demand of cooling needs. I moved my thermostat from 73 degrees to 75 and my bill still soared to nearly $200. I have 36 panels and I can't understand why they can't support the needs of my home when so much sunlight is beating down on the panels which should be able to keep up with the energy needs for cooling. At this point I'm not happy with energy shortages the panels are producing.
4 years ago
Reply from Blue Raven Solar
Hi Derrick, thanks for taking the time to leave your feedback. I would be happy to take a look at your concerns. If you could email me your past few bills to reviews@blueravensolar.com, I can take a look. Please let me know if you have any other questions. Thanks, Maddie E., Blue Raven Solar
Sep. 1st, 2020
Verified Customer
Review Source
Jeff Jacobson Kill Devil Hills, NC
Outstanding service. From start to finish the salesman kept us informed on how the progress was going.The installers were very professional and clean. We are definitely pleased with the performance of the system.
4 years ago
Reply from Blue Raven Solar
HI Jeff, we really appreciate the review. We are thrilled to hear you are enjoying your system. Have a nice day!-Maddie E., BRS
Aug. 19th, 2020
Verified Customer
Review Source
Jon McPherson Middleton, ID
The whole process from start to finish was amazing. Everyone kept in close contact at every step of the process and now that I've had the system for a while I couldn't more pleased.
4 years ago
Reply from Blue Raven Solar
Hi Jon, thanks for leaving a review. We are happy to hear you are enjoying your system. Have a great day!-Maddie E., BRS
Aug. 19th, 2020
Verified Customer
Review Source
angie and Jason
enjoyed working with sales rep, Mike F, he answered and explained every questions and kept us in contact with the progress of the solar. Also, the install people were professional and easy going
4 years ago
Reply from Blue Raven Solar
Hi Angie & Jason, thank you for taking time to leave a review. We really appreciate it and your business. Have a great day!-Maddie E., Blue Raven Solar
Jul. 31st, 2020
Verified Customer
Review Source
casey mauth
We have had 2 major issues since we added our panels that have cost us money. both issues stemming from the install of our system. the first issue was addressed. the more recent issue i have not heard back from anyone. the system went down due to a mis-use of fuse when built. so for a month we were not producing power. i have now had 2 bills equaling $178 and feel we should get some form of compensation as this was the mistake of the install. So we paid double for the panels themselves and 2 months of power from duke. overall i had recommended this company to friends, but with these 2 major issues, i am not as confident to do so. I do feel this is a small item to compensate us for based on the error of the install.
4 years ago
Reply from Blue Raven Solar
Hi Casey, I was able to look into your account and I see we have already compensated you for the time you system was down last year. Our support team is currently working with you to provide additional compensation for the 3 weeks your system was down in April. Hopefully this will help to rectify the situation. If you have any additional questions feel free to reach out to me at reviews@blueravensolar.com. Thanks, Maddie E., Blue Raven Solar
Jul. 21st, 2020
Verified Customer
Review Source
Casey
Delivered what they promised. They were professional, punctual and every step of the process was enjoyable. I don't do a lot of reviews but Blue Raven was very deserving of my 5 star review.
4 years ago Edited January 10, 2024
Reply from Blue Raven Solar
Hi Casey, thank you for taking the time to leave a review. We really appreciate your business and support. Have a great day!-Maddie E., Blue Raven Solar
Oct. 22nd, 2020
Laura Yassa Colorado Springs, CO
Update: Blue Raven Solar’s corporate customer service has contacted us and done their due diligence to address and correct the issues. That arose from working with their local contractor.
I am SO disappointed in Blue Raven Solar! The installation and turn-on of our system has been an awful experience. I would not recommend them to anyone and wish I could cancel everything, get rid of their panels, and go with a different company. The installation crew left a huge mess, the panels/micro-inverters are not producing energy, they have sent people unequipped to solve the problem, and their customer service has been abysmal. In fact, we were encouraged to go ahead and leave negative reviews, so here we are. If you’re thinking of going solar, don’t make the same mistake we did, pick a different company.
9 months ago Edited December 21, 2023
Reply from Blue Raven Solar
Hi Laura, we are sorry to hear about the poor experience that you had with the installation process and some of our local representatives. At Blue Raven Solar, we always strive to provide a world-class customer experience at all parts in the process. Though we recognize that issues may arise, we are happy to see that we were able to rectify the situation to help better your overall experience. If there are ever any questions you have, please don't hesitate to reach out so we can help! -Brenden B.
Dec. 27th, 2023
Review Source
Sreesha Apex, NC
We installed the Blue Raven solar system in our home in Apex, NC. The project manager Daniel explained the process nicely and suggested the power required to meet our usage. Daniel follows up on everything to get it done. The project manager helped to get the necessary permissions from HOA and Apex town. The installation team arrived quickly and installed the panels nicely according to the design. The member of the Blue Raven inspection team Tyler B inspected the installation along with the town inspector. Tyler is an awesome guy who explained the wiring and switching nicely. The good thing about Raven Solar system is that easy to get the finance to install the solar on your roof. I recommend Blue Raven as your solar system provider.
1 year ago
Reply from Blue Raven Solar
Hi Sreesha, thank you for leaving a review! We are so glad to hear you enjoyed working with our team. Please reach out if you need anything in the future! - Maddie B., Blue Raven Solar
Aug. 24th, 2023
Review Source
James Sigl Spokane, WA
Our experience has been great. All that they promised has been delivered. I did my research before going with Blue Raven they offered the best type of solar panels for my home. The longest part has been waiting on electric company to switch out the meter and having to figure out why it wouldn’t connect to the system, Once I contacted Blue Raven they had a person on it asap. Blue Raven has their own employees and install all the equipment, so no third parties to deal with and by far had the best interest rates for financing. Every time I had a question someone would call & or text giving name and phone number to take care of the issue. I'm glad we picked them. If anything changes I will come back with updates.
1 year ago
Reply from Blue Raven Solar
Thank you for your review, James! Enjoy solar savings!
May. 3rd, 2023
Modesto Nunez Provo, UT
The day before install it rained and snowed so I had my doughts install would occur and I figured a reschedule would and I was OK with it, but I moved my car to the street just in case. Turns out they showed up and than a trailer hauling my equipment showed up. I had mentioned to the driver they could drive onto my driveway and leave the equipment there so it wouldent be om the street but they said it would be fine. Well the moment the pallet touched the ground it went flying and hit my bumper. The company transporting the equipment was great, they offered to paint and refinish it at no cost, but it turned out the bumper had more damage than expected which resulted in me needing a new bumper which I had to front some money on my end to get fixed. Luckily BRS was made aware of the issue and paid for the expense. All in all, given the the rough situation, the way they handled install and the way they handled this unfortunate outcome really makes me happy to have gone with them as I know any other solar company wouldent have cared, and this instances do matter no matter how big or small the issue. Thank you again, will recommend you, and use you again when I purchase another home!
1 year ago Edited March 20, 2023
Reply from Blue Raven Solar
Hi Modesto, first off, I apologize about the bumper damage to the car. It looks like our third party supplier accidentally hit the bumper when they delivered the panels. We are happy to see you are on your way to solar savings! Thank you, Ashton P.
Mar. 17th, 2023
Review Source
Kevin Zauha Boise, ID
So far my experience with Blue Raven Solar has been stellar! To begin with, their sales rep, Justin Cox, was a pleasure to work with. He was very personable and knowledgeable. We had a couple of sessions to review proposals and talk about expectations before we were both satisfied with the end product.
Once the proposal was finalized the Blue Raven team went to work on permitting and scheduling. That process went smoothly as far as I could tell. When I spoke with the county on another matter I shared with them information on my solar project and was pleased to hear them comment that Blue Raven was one of the best solar system providers they had dealt with!
On the appointed day for our installation there were two pallets of materials dropped off at the curb around 7:00 am - precisely as I had been told to expect. At daybreak my installation crew showed up. Jay, Chance, and Toby started right in laying out the equipment and preparing the site for installation. This crew wasted no time and did not cut any corners. We had a beautiful day and they were determined to make the best of it! By the end of the day all of the panels were up and trimmed, the wiring was run, and the electrical panels and interfaces were in place! The job site (my yard and driveway) were left absolutely spotless.
There were a couple of final connections, a system software update, and system run tests that needed to be taken care of the next day and Jay and Chance showed up as promised to finish up.
The next step in the process will be a state inspection and approval. That got scheduled for the next day and if all goes well, Idaho Power will be out in a matter of days to install a new net meter, run their system and connection tests, and throw the final switch to energize the system.
I am extremely pleased as Blue Raven has met and exceeded my expectations. I have no doubt that the system will also perform as expected or better. I have no concerns about future support if required.
1 year ago
Reply from Blue Raven Solar
Hi Kevin, thank you for taking the time to review your experience. We appreciate your support. Enjoy solar savings!
Jan. 9th, 2023
Review Source
Tamera Gustin Spanish Fork, UT
We have had a great experience with Blue Raven from the beginning— from our sales rep, Greg M to the crew that installed the solar, Ricky, and the master electrician, Daxton. Ricky was the installation crew boss and he was so on top of things. He let us know every step of the process as to where they were. He informed us of any hiccups and how it would be taken care of. For example, he had to do some structural work in our attic because the beams were uneven and wouldn’t hold the solar panels correctly. While in our attic he found a potentially dangerous situation with an outlet pipe. He took a picture and sent it to us so we could get it repaired. The crew stayed until after 6 pm to finish the job. The crew was considerate, hard working, and professional. The master electrician, Daxton, stayed until after dark to complete his part and explained what was done and what would happen next with the city. It was a great experience and I would recommend them.
1 year ago
Review Source
Patrick Warren American Fork, UT
Blue Raven Solar review.
The solar panel installation process of adding the panels to the roof and the electrical components to the house electrical system took about six to seven hours, that was the expected time frame. The installation teams for Jordan and Dexter, worked well together; solar panels installers, mechanical team and the electrician. The entire team were professional and respectful to the family during the installation process. Also, they answered our questions during the process. The construction and waste material was cleaned up during and after the installation was completed. We are very pleased with the team and the installation process.
1 year ago
Reply from Blue Raven Solar
Thanks for leaving a review, Patrick. We are happy you had a good experience with our crew! Glad to have you as a customer! Enjoy solar savings! -Ashton P., Blue Raven Solar.
Dec. 2nd, 2022
Ashley Marin
So far the installation has been great. They came over installed yesterday with no problems. They communicated with me and was great at cleaning up after.
Still do not have them on as we are still waiting for inspection from the power company and final inspection from the city but so far so good.
Thank you to Dexter who was great on showing me how to power on and off the box and great at answering all my questions
And thank you to Jordan's team who was quick and efficient on installing keeping me updated on the process and answering my questions. (Except I forgot to ask why I have a bunch of light bulbs lol im sure they told me and i dont remember)
Hopefully our solar will be up and fully running soon
2 years ago
Review Source
Gerald Blakesley Columbus, OH
Installation and Inspection Review:
This is a review of the installation and inspection process. After anxiously awaiting the installation of our system (which was delayed due to city permitting taking a long time) the crew arrived on time in the morning. I met with each member of the team and showed them the access to the attic, electric panel and service. From that point on it was just a matter of them completing the install (22 panels) which was completed around mid-afternoon. The team members were all very nice I have absolutely no complaints about them or their work. They cleaned up after themselves and there was no evidence of them being here other than the beautiful new arrays on my roof! I apologize for not remembering everyone's name, but I know that Patrick and Dakota were two of the team members. From a corporate standpoint I wish that Blue Raven would have given each team member Blue Raven Logo t-shirts that would have shown clearly that these are in fact Blue Raven Certified installers.
The next day I was contacted to schedule the inspection for two days later (only 3 days after the installation!) which I was thrilled about. Jacob (Jake) was the Blue Raven operations tech who worked with the city inspector. Jake arrived early to confirm the installation and have everything prepped for the inspector. He was very diligent in helping me to understand my system and what to expect next. He took extra time to answer all of my questions and was great to work with! Overall, every associate with Blue Raven that I have worked with from initial knock on my door until now has been a pleasure to speak with. While I give the process so far 5 stars, I considered going less only because there is no regular communication on status of the approval process prior to install. I really wish that there was a Blue Raven app that I could log into to see the status of my project with details on what is happening and what steps are next and what I should expect, actions I need to take, etc. As it was the only way that I knew what was going on after signing the contract was to reach out to our sales person and ask what the status was. I really expected more of a transparent process which I wanted to share with my family and neighbors. I really think that if there was an app that I could show them, it would have been instrumental in getting them to trust Blue Raven and sign up as well.
My next steps? Wait for the power company to swap out my meter with one compliant for solar production, get a final inspection from Jake, and ready to start producing power and saving money. I look at it like this - if I were to tell you that you don't have to do anything about how you use electricity, and I am going to give you money each month just to continue life as normal... would you do it? Of course you would and that is why I did and eventually why most will.
2 years ago
Review Source
Debra Medeiros Atlanta, GA
Blue Raven made the process of going solar at our home quick and easy. Our representative, Matt, explained the process in detail, helped us with all the paperwork and worked with the county to get us permitted. The 25-year warranty was a definite plus.
An inspection was done by Brian at Blue Raven of our roof, attic area and electrical panel ahead of the installation so that all would proceed properly.
The permitting process went quickly in our county. Blue Raven's install crew led by Juan was efficient and the final product looks great. This was especially important as the panels were installed on the front of our roof.
We look forward now to final inspections and then to producing our own electrical power.
2 years ago
Bruce Snyder Charlotte, NC
Devon, Royal and Jose were punctual,
polite, and answered all my questions.
Unfortunately they were unable to complete the installation due to no fault of their own: the delivery of materials was incomplete and necessary items were still in Dallas, Texas. Also the new thermostat was not able to be installed. Jose said Blue Raven would have to send an HVAC Tech out to install the thermostat. (It had special wiring needs.) The install completion will be done either Friday afternoon or Saturday (today is Wednesday) when the materials come in from Dallas. Next an County inspector will look at everything. Next Duke Electric will come out and switch out the meter. Finally my sales guy Sean N will come out and walk me through the system and throw the master switch. Jose said I would not have to be present for the installation to be completed.
2 years ago
Review Source
Dustin Maguire Chapel Hill, NC
I'm sure I was a difficult sale. I'll say that from the beginning. I pushed back and questioned the sales rep (Izz) about the products. Izz even had to send me a couple additional quotes for things after our first meeting. Izz was great though, and answered all my questions and concerns.
Blue Raven worked with our HOA and county to get approvals for the project. We did not have to do anything! Super easy and convenient!
The installation was FAST! Not even a full day to install the panels and connect two new thermostats!
If you are looking for a solar company, check out Blue Raven. They have excellent reviews from experts as well as customers. Get a quote and see how they compare. Remember, you haven't bought anything until you sign on the dotted line. I'm glad I did.
Now if only we can figure out sustainable and renewable water....
2 years ago
Dan Phan Houston, TX
Blue Raven was great the entire time they were at my house. The gentlemen worked extremely hard in the hot sun making sure they completed the job as well as they could. Their captain, Stanton, gave me a call the afternoon before and made good on their arrival time. He was very kind, well spoken, and patient with me as he showed me the plans and discussed what all was involved with the installation. Even when it came to what was needing to be done in the attic. He and his team worked very well together. Whenever they spoke it was always positive, mild, and laughing usually. Never negative, mean, nor any use of curse words. Didn’t have any loud music or anything but it they were consistently working. They finished in just a few hours. Stanton and his team were very precise in making sure the panels they installed matched with the plans he had shown me that morning. He even took pictures and showed me the panels that I could not see from the ground. Those were also a matching replica of the plans. Stanton’s team worked well and took care in cleaning up their mess once they had completed the job. Stanton and his guys did an amazing job at making sure I was taken care of, my system was installed correctly, and that there would be no leaks. A huge Thank you goes out to Stanton and his team as well as all of Blue Raven Solar
2 years ago
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Van Moore Cincinnati, OH
Ok...I NEVER give reviews, but I was compelled to write this one because of my experience. I interviewed 4 different Solar companies before deciding on Blue Raven, and Andrew U-J was a BIG part of that decision.
He taught me everything I needed to know...+ more (LOL)...about going Solar. When interviewing other companies, they were not as forthcoming with information, even when asked, and it made me trust them less....and Andrew more.
The process was painless, all I had to do was ask questions, Andrew found me financing, had my roof inspected, made sure any documents were signed and sent in, and had all my permits done.
All I had to do was decide I wanted them, he did everything else. It would have gone faster had I not interviewed other companies, so I'll count from the day I made the decion to move forward to installation day was 35 days.
On the day of installation, a couple guys arrived early, and started EXACTLY on time! 8am! My team, Noah. Charles, Ryan, and Jeff were all happy, excited to work, but playful and engaging. They started up some music and got right to work and the panels arrived by 8:20am! Andrew also came by to talk me through the process and help me inspect the materials to make sure they were Grade A. They let me take pictures of them and I found something amazing! There was cardboard separating the corners of the panels, on the cardboard was written different phrases, 1. A drawing of the moon, a star and a pyramid, 2. Love, Truth, Peace, Freedom, Justice and 3. 21 bricks in the pyramid...it felt very spiritual.
Everything about the process was enjoyable. I was told they would be done by 5pm, but guess what!...they were done, cleaned up, packed up and pulling off at 12:00pm...so 4 hours...AMAZING!!!
Thank you Andrew, Noah. Charles, Ryan, & Jeff!
2 years ago
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Charles Rawlins Salt Lake City, UT
My experience with Blue Raven Solar was very positive and I highly recommend them to be your solar installation company. Their knowledgeable sales force and experienced technical design team worked with me to create a solar panel system for my home and it will provide ample electricity all year long.
The installation team was professional and efficient. In five hours the high quality panels were attached to my roof and connected to the breaker box. The system is ready to generate electricity and eliminate my monthly electrical bill.
I now feel like I am part of the solution to dependence on fossil fuels.
2 years ago
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annamaria morgado Coats, NC
From start to finish, we received the most accurate information. Our contractors were personable, helpful, professional., answered all our questions and listened to our expectations. We are thrilled! No batteries .. no problem! I’d rather get the bill from the energy provider knocked down to almost nothing without the hassle of batteries being stored on my property. We don’t need to worry about problems with storage or life spans! Not to mention the added expense up front. Thrilled is an understatement. We are going greener affordably. Best decision we ever made, best results from best company! Blue Raven Solar.. AWESOME! -Annamaria Morgado
2 years ago
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Jordon Seeger Denver, CO
From sales to installation Blue Raven has been great to work with. All my questions were answered quickly and professionally. Recently had some electrical work done and that other company wanted to replace the main panel. I asked Jonathan at Blue Raven if this was needed. He let me know that it was not and the panel was fine, he even shared the electrical plans that Blue Raven had submitted for permitting. They saved me from paying 7,000 to this other company! On the installation day the crew was on time and very knowledgeable and friendly. They worked quickly and did a wonderful job on the install. The final fit and finish looks amazing. Very happy with the results! I will be recommending them to all my friends and family.
2 years ago
Joseph DiRosa Virginia Beach, VA
Our experience with Blue Raven Solar has been very positive. Because the company brought additional install teams into the area, our installation date was moved up by about 45 days (Blue Raven even sent a $50 check as a thank you for accommodating a next day appointment). The installation team (all on loan from out of state) was excellent and expertly mounted the panels and inverters following the installation plan previously created by the design team. We are very pleased with the appearance of the panels, as well as the wiring to the fuse box and meter. Blue Raven has been very responsive and kept us well informed throughout the process. The installation has been inspected by the city and, we are are looking forward to soon turning on the power.
2 years ago
Marrion E Garvin Boise, ID
Their crew showed up right after the frost left the roof of our house. They got set up to install our solar system on the roof. They sounded like a bunch of woodpeckers working up there, getting each step of the work needed to be done. Everyone had a job to do and set out to do so, some on the roof, another installing the control box for the electrical. Another was in the crawl space under the roof pulling wires to the electrical box. They were very professional in their work and did not waste any time in doing the job. They cleaned up after their work was done, everything from the roof to the ground outside the house. They were a friendly bunch of guys and explained to me all that was for me to understand.
2 years ago
shannon carr Kuna, ID
I can't remember being treated any better or experiencing the excellent customer service I have in Blue Raven Solar. From start to finish everyone was on time very conscientious of the jobs they were doing and did not leave until I was happy with every aspect of what they had done. The first people I talked to were door to door. Business like, very respectful and fun to talk with, letting me know the different steps I could expect and the experience I would have. If they hadn't been I would not have signed up for the initial appointment. Taylor was the gentleman to whom I had the great pleasure in meeting with next. Every company should strive for their employees to give the excellent customer service as I experienced with Taylor. Very bussiness like, very informative as well as kind, he was compassionate about the company he worked for, the service I was to experience and Very patient while he explained everything to me until I was satisfied in knowing and understanding all the information. He also followed up with every step of the way making sure I was having an excellent experience and that all went well. He also made the whole experience fun as well, thank you Taylor. Next was the gentlemen who delivered the panels. If I hadn't needed to sign for the delivery or express if I was happy where they put the panels, I wouldn't have known they were here. Before I knew it, the installers were here. Again they were very pleasant and informative. Cleaning up after themselves and making sure I was satisfied with their work.
I was, Very.
All in all, including the inspections it was only a couple of months from the time I signed my contract to the time that I am now up, running and tickled pink.
5 stars is the least this company and their employees should receive. Thank you Blue Raven Solar. You are the Best!
3 years ago
Reply from Blue Raven Solar
Hi Shannon! WOW! Thank you for such a kind and great review! We are so glad we were able to provide such a great experience in going solar. Please reach out if you ever need anything else. Thank you for being a part of the Blue Raven Solar family! - Brie R., Blue Raven Solar
Aug. 3rd, 2021
Logan Morris Pocatello, ID
From beginning to end, we had a fantastic experience with Blue Raven. Every person we worked with was extremely profession and helped us feel at ease through the whole process. They worked with the city, fire marshal, our HOA and the electric company, all while maintaining communication with my wife and I to ensure we knew exactly how to set our timeline expectations. Even when there was an delay, the Blue Rave Solar installers adjusted the install time, finalizing the process over the weekend, this is how customer service should be done. Did I mention that the panels look great, I didnt expect them to add to the house but it's much classier than I expected. Thanks Jordan and everyone else that worked with us. We love our house even more now (which is saying a lot).
3 years ago
Reply from Blue Raven Solar
Hi Logan, thanks for the review. We are glad you enjoyed working with Blue Raven Solar. Enjoy your solar savings! - Abigail W., Blue Raven Solar
Dec. 14th, 2020
