Wink was founded in 2014 by now bankrupt company Quirky. Since then, the company has developed new partnerships (Canary) and has been ultimately acquired by Flex (formerly known as Flextronics) in late 2015. Because of this turbulent start, experts have predicted that Wink will go out of business, yet, the company continues to gain market share, mainly due to the vast number of products which the Wink Hub is able to control. Wink does not offer professional installation or 24/7 monitoring of their system or products, and puts all monitoring into onto the individual user by using their smartphone. Winks' app is available for Android and Apple mobile devices and is free to download and to use. Some customers have reported challenges with pairing various devices with the Wink hub, while others state that they had no difficulty doing so. This discrepancy may be a result of user inexperience, devices which are not designed to be compatible with the hub or even the placement of the devices in the home relative to the hub, which can affect the range of the device.
Mark Troxel Provo, UT
3 years ago