Opening its doors in 2002, Universal Windows Direct was founded by Michael Strmac and William Barr. These two childhood friends started their company after years of remodelling homes. Universal Windows Direct has made it their goal to provide the best siding products at the lowest price possible.
Universal Windows Direct started in 2002, so they only have a moderate amount of industry experience; however, their founders have been in the home remodelling business all of their lives. Their experience and leadership combined with 15 years of successful service make them dependable.
Unlike some in the siding industry, they show multiple options for siding designs right on their website. You can choose between shakes, scallops, and soffit style siding designs depending on your preference.
Operating in 24 states, the chances are good that they’ll be able to help you out with your siding needs.
They offer a warranty that covers most of their products for the estimated duration of that product. While the coverage will vary with the manufacturer, you can usually expect coverage for defects, color, hardware, glass films, and insulated glass.
You have a variety of options regarding contract length. This makes Universal Windows Direct a flexible option, as you can choose among 12-, 18-, or 38-month long contracts.
Though they have made it their mission to make quality parts and offer the lowest prices, they aren’t upfront about their APR finance rates. Customers looking for possible finance rate ranges must call in or send an email to get information.
Some clients have complained about fees coming up that they didn’t know about in the beginning. Their free window offer turned out to have a $100 fee attached to it. Many customers would appreciate more transparency concerning fees and policies.
Emily Perkins Indianapolis, IN
2 years ago