Bright House TV Logo

Bright House TV

Is This Your Business?
star star star star_half star_border
4 User Reviews

Bright House is the sixth largest provider of cable services in the U.S. and is available in 37 states. They provide cable and other home services to over 2.5 million customers. Their complete list of services includes home phone, the internet, and Cable TV. You can enjoy one or multiple services by bundling plans onto one monthly bill. Get the channels you love with up to 200 options, with free HD and DVR service available. They are headquartered out of Florida currently.

Top Ranked Companies

DIRECTV Logo
#1 DIRECTV chevron_right
9.3 Overall Score
2.8
star star star star_border star_border
(1,406)
Comcast Xfinity TV Logo
#2 Comcast Xfinity TV chevron_right
8.9 Overall Score
2.3
star star star_half star_border star_border
(1,600)
DISH Logo
#3 DISH chevron_right
8.9 Overall Score
3.1
star star star star_border star_border
(824)
thumb_up

The Good

  • Great Service
  • No Contract Required

Great Service

Bright House makes ordering TV simple. They offer one package that starts at $29.99 when bundled. For standalone service, the price is $64.99. This Premier Cable package offers over 200 channels, free HD, 10 thousand On Demand choices, free Primetime on Demand, and more. Service and billing with Bright House are even easier, they bill one month prior to service with zero contracts or commitments required on all offers. Enjoy up front pricing, and straight forward service every month. Customer service with Bright House is friendly, informative, and available with 24/7 access.

No Contract Required

Unlike many top satellite and cable tv providers, Bright House TV does not require a specific service time frame. When setting up your TV service with Bright House, follow their contract closely as to avoid any potential fees that may arise.

thumb_down

The Bad

  • Limited Package Options
  • Billing and Installation

Limited Package Options

You can only get TV in one fairly basic package they offer. To add additional programming is usually $10 - $17/month depending on package details. Most of the Premium movie channels aren't included unless you opt in or add each one to your bill. Other companies in the industry offer several packages for customers to choose their price range and services they want to pay for. Only offering one package limits customers greatly, especially with how expensive the services are.

Billing and Installation

Expect to pay your service bill one month in advance, and plan for a professional install which normally costs about $40. Some plans also require a digital adapter, be sure you cover details with your installer.

gavel

The Bottom Line

With Bright House, you get straightforward programming at a guaranteed price. Enjoy peace of mind and flexibility with no contracts or commitments required. If you're looking to bundle more than just TV, you can add up to 90 Mbps for $92/month. All three - phone, internet, and TV - generally start at $109/month. HD DVR receivers are available, but will cost more monthly. We suggest looking at other options before choosing Bright House for your satellite TV needs.
Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

3.3

star star star star_half star_border

4 Reviews

Review Breakdown

5 grade

25%

4 grade

25%

3 grade

25%

2 grade

0%

1 grade

25%

Sentiment Criteria

Value

star star star star star_half

Quality

star star star star star_half

Service

star star star star_half star_border

Trustworthiness

star star star star star_border
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Review Source

star star star star_border star_border

Charlotte Gledhill Mansfield, NTT

The products are of great quality and I love the fact you can pay in installments and I've also been able to pay extra before my due date if I've been able to. The only downside is the customer service for my local branch (Wakefield store) I received and also family members has been poor, can be rude and sometimes unkind, but saying that some of the staff are lovely it's just a select few!

1 year ago

check_circle

Review Source

star star star star star

Karenlm Bakersfield, CA

I’ve always been able to find out about cable outages. Also when I have had problems with internet or cable it’s very fast getting a technician to my house.

1 year ago

star star_border star_border star_border star_border

jim thomas Homosassa, FL

worst company lied about a rate increase said it was less than actual TWICE!! on emails when caught refused to correct had to canel THEM, Liars !!!! I have written emails as proof.

5 years ago

check_circle

Review Source

star star star star star_border

Kelly Miller Wesley Chapel, FL

Customer service was awesome. You do have to watch the billing. They let me get too far behind to catch up

1 year ago

We're on a mission to empower consumers to make the best decisions and connect confidently with companies that deserve their business.

© 2021 BestCompany.com LLC - All rights reserved Privacy Policy | Terms | Do Not Sell My Personal Information