Erie Home Reviews
4.8
6.6
Overall Score
jan
Hi jan ,from wi.i have the most nasty basement water,bugs,spiders,mice,mold,musty,dark.It also flooded we have field stone walls an sand all ways falling off are home is 1900 hundred.No one can fix this nasty basement.I was on my phone a aid came up ErieHome basements well i made a appt.Sales man came out i had to laugh taking him too the basement you can't fix this thing.Give me 10-15 mins i will come an talk,we went threw the program.We went for it job was done december 2025 took 4 days guys were great too work with it was so cold i made the guys a hot meal on the last day.Clean up was good!An see what we have now just blew us away,i did't think it could be done NO MORE WATER bugs,spiders,mice,MOLD,musty smell its bright clean an every thing has a place.We highly recommend ErieHome the company who transformed are home.If your basement is as bad as my was please call ErieHome.A very big thank you ERIEHOMEan too the workers it takes alot for what they do.
6 months ago
Annie Williams
I was impressed with the quickness of the representative meeting with me to discuss the need for a new roof. Even though I was interested in offers to make the decision of when/how I could install a new roof, Randall climbed on the roof and took pictures of problems he saw (more than I knew). He told me he could help find financial support to get a roof. He didn't push but laid out what he found. I was impressed he was able to get me approved for financial support at low payments that I could handle. The roof was installed within the next 10 days and completed in one day. I have already referred Erie Homes to family and friends.
9 months ago
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Satisfied customer
Did an excellent install and cleanup.
With most roofing jobs there are always lots of things that continue to show up - nails, plastic strips, etc.
Not with these guys.
They did two roofs, the house and a utility house. My yard sowed no signs of wear. No truck or trailer tracks.
No material was delivered ahead.
Everything was professionally done.
Looks great.
11 months ago
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Boz Bosko
Sales reps did a great job showing the options/products. Contract start went very smoothly. Installation went very smoothly. Clean-up was almost perfect and that's saying a lot since the job required thousands of nails/screws and generated thousands of old shingle bits in my yard. I observed the installation team most of the time and I was impressed with their competency and work ethic. The whole team had good follow-thru.
11 months ago
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Denise and David Spencer
The most professional and knowledgeable staff. From the estimate, the installation and the follow up to make sure that we were satisfied with the work and the staff handling our roofing project.
We also felt the quality of roofing and the warranty were excellent.
We compared, and decided that they were the best company for the project.
Thank you,
Denise and David S
11 months ago
Rita Cobb
Everything the Erie C did for me in the installation of my new roof was wonderful. The. salesman gave me the information I needed to make a decision and answered all my questions. He was very courteous and patient. Two managers
followed up phone calls and one came to see me to insure any concerns were addressed. Then we discussed the date for
the installation. The installation team worked in hot sun and completed the job.
They removed debris (mostly old shingles)
and left my lawn clean.
11 months ago
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Christopher Grala
My roof that I thought was 24 yrs old & in serious need of replacement turned out with a little research to be actually 37 yrs old... As luck would have it, an Erie rep appeared at my door. I had previous companies provide inspection & estimates, but wasn't satisfied with either the cost (mostly too high for basic asphalt roofing, but in one case too low to be trustworthy). The Erie rep did a thorough inspection & gave a full & detailed account of what would be needed to address the issues which would include repair of certain sections of the plywood platform under the roof, all new flashings & vent pipes, new undercoating & a full new roof crown. The estimate based on fiberglass shingles with a 30-year warranty after 2 discounts for being a veteran & senior citizen was in the neighborhood of previous estimates for a regular asphalt roof with a warranty of only 10 years. But in addition, the estimate given was set in stone: it wouldn't be a cent over the figure provided regardless if other issues were discovered in the course of replacement. So if some damage to other areas of the plywood platform were found, for instance, the repair would be made at no extra cost.
The work itself was scheduled about 10 days after the estimate & a crew did the entire project in a single 12-hour work day. The crew was punctual & worked efficiently & often in tandem as if choreographed. The clean up was ongoing during the process & I was extremely happy with both the process & the results. I would recommend Erie very highly with no reservations.
1 year ago
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Jim Weilbaecher
Amanda, the sales rep who came up to give me a quote on a new roofing system very impressive with her knowledge of her product and how it meets and or surpasses code requirements. She inspected the roof made videos of all the sites where the current roof is failing and how her product would remedy those situations in the future. She went over the warranty the reviews and went in depth on the strengths of her roofing systems. Their guarantee was also very impressive. It basically cuts out the middleman. We discussed money issues and finance possibilities and different ways to cut some cost. I felt very comfortable and dealing with Amanda. She was very personable and did not give a hard cell was not pushy. 20 years ago I wouldn’t have flinched about purchasing the roof system from her with the warranty and guarantee that they have for the system been un, unfortunately due to fixed finances and having to sell my house it just didn’t make sense for me to put out that kind of money for something I was no longer going to be owning. I have a lot of doctors and another professionals as family and friends and I will recommend highly Amanda and the Erie roof company if they need their roof replaced.
1 year ago
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Norm F
Sat 4-13-24
ERIE ROOFS installed our New IKO, Dynasty, 30-year Roof...
From start to finish, we could not have had a harder working, more skilled crew than who installed our new roof. I was very pleased to see them using nails instead of those cheap staples so many roofers are using to cut their co$t.. and while I feel the co$t was high, I guess being 74-years old makes everything over-priced; but like the old saying goes; “You get what you pay for!”
I will say, if their warranty ends up as good as their workmanship, I should never have to worry about my roof again, ever!!! Seriously speaking, it was a true pleasure having these folks on our property and doing the outstanding job they did for us.. (To completely tear off the entire old roof, down to the decking, installing a much better vapor barrier, (vs the old roofing felt) installing Water-&-Ice on the edges, hips and valleys, and any roof with under a 3-12 pitch, followed with their shingles, and all in one day! (These folks don’t less grass grow under their feet). My wife and I did find a few nails scattered around the yard, that they missed, but with the amount of shingles, nails, roofing felt, and steeples they removed, I guess that’s almost expected.. I believe I may have missed some myself, the last time I re-shingled the house.) I cannot give them a higher recommendation, and they certainly earn and deserve all FIVE
STARS!!! THANKS again to ERIE Roofing, and especially the hard working crews they are Blessed with!!!
2 years ago
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Tracy Meyerhofer
Lucas and his crew just finished up my basement re-waterproofing and air quality improvement job a few days ago. They did an amazing job. They were prompt, professional, knowledgeable and very helpful concerning my specific basement needs. Lucas explained every step of the process as the job progressed and answered all of my questions. He addressed my concerns right away and made sure that everything was completed to my satisfaction. The whole crew, I wish I had their names so I could give them credit for their care of my property, professional attitude and hard work. I was very impressed with the whole process with Erie Home and would recommend them to anyone needing solutions for their basement.
2 years ago
Tk
The roofing team did a great job , especially working around the weather this time of year. They were respectful and cleaned up daily. They finished at night time and picked up nails with the magnet, but think they should have came back next day during the day to see better. Otherwise everything was great. Tk
9 months ago
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Keith Alber
Erie Home, did an excellent job of installing our metal roof. The crew who actually did the job got it done in two days and they cleaned up completely. The salesman were excellent. They explained exactly how this metal roof worked and why it was the best deal for the money. I am thrilled with our new roof.
9 months ago
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Barbara Hattorff
Skilled crew very professional installation. I have to say there was no mess left behind. The roof needed to be replaced Erie Home made this a seamless experience. Working with Erie home from sales to completion was an impeccable experience.
11 months ago
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Brit Mustard
We were very happy with Erie Home and the work they did on our basement. The sales reps were knowledgeable and friendly. The workers were great guys to work with and did a great job cleaning up after themselves. We were very happy with the finished product.
11 months ago
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Laurie Acklin
It was great from start to finish. I wanted the metal roof that looked like traditional asphalt roofing. They are the only ones that I talked to that offered it. They chose an excellent roofing company M&M from Boise. They were fast, meticulous, professional and friendly. I am really pleased.
11 months ago
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John Zuras
Skilled well trained installation crew. Highly rated underlayment and shingle will help with homeowner insurance premiums, Good communication between salesman, onsite manager and company office. Job completed on time w/o any issues. I give them a 5 star rating.
11 months ago
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Dan2sho
ERIE HOME, came out to the with an great inspector, salesman and took the time to explained every detail of our roof he was with in 2 years of our original install. Went over several options till we found what we could afford.
Within two weeks the installers were here they worked hard doing the tear off, redecking, with the perfect weather shield (what is sold us the job) to the perfect color of shingles and craftsmanship of the installers. To the clean up crew they an remarkable job .
1 year ago
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Paul
The quoting process was simple and did not take too much time. Scheduling the work went really fast. The morning of the install, the team showed up early and was ready to start the tear off of the old roof. New roof was installed with no issues. The team cleaned up as they went. When the job was complete, the installation manager was present to ensure everything was completed as promised.
1 year ago
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Gregory Thornton
They were very trustworthy from the beginning to the end of the project. They came into our home and explained everything from the beginning to the end. We didn’t know that we needed to provide the final payment upon the date of completion but it was not an issue at all. They trusted that we would make good on the payment and gave us the time to arrange the final payment. We would definitely recommend this company.
1 year ago
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Phoosh Fouche
Two representatives came to our home and evaluated the condition of our roof both outside and inside. No one has ever been so thorough!!! Price was high, but the warranty seems worth it. They arrived at 8 am and were finished before 2 pm!!! The crew was exceptionally fast and competent. Our only issue was the water diverter above front porch; the job boss did not want to fix it properly, even though it was there before! After I posted a blistering review , I spoke with a higher level administrator who got the job done right. So far, roof looks great; we found some nails in yard and on driveway. Overall, good work!!!
2 years ago
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Nam Ngo
We really wanted to rate 4.5 but let me summarize:
- Overall process was generally pretty good
- Free estimate
- Accepted the project after much deliberation
- Laid out the project scope
- Confirmed project, materials
- Good communication before the actual project
We decided to replace our old shingled roof with a textured metal roof. So it would require a complete tear-off.
- Gutter considerations caused some concern
- Dumpster coordination slightly botched by third party
- Good communication during the project
- Delayed starting work day to accommodate our schedules
- Professional, worked quickly and diligently (1-2 day estimate ended up as a 1 day project)
- protected the windows with large boards, laid down tarps to contain the mess as best as they could
- no major messes left behind (even though we found some nails throughout the yard the next couple of days)
- final payment was a little hassle because credit card portion of the payment was either "write it on paper" or "take it over the phone"
Apparently their default process for this is to write down the card number (on a piece of paper) and run it later, but also apparently they have a lot of people (unsurprisingly) refuse to do this, so it seems like a point of friction that Erie can improve in the future. I wanted to put some on the credit card for some of those sweet points.
After the project:
- communication was good from my project manager, but pretty bad from the marketing/follow-up survey department (this is the 4th survey sent, no follow-up communication when questions were asked, their supposed vendor birdeye has a URL that I scanned and a particular vulnerability came up so I opted not to fill that one out)
We really got it for the 100 year guarantee* on the metal roof.
2 years ago
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Debra Field
They did what they said they would do. They were friendly and efficient. The roof looked great and the took care of the details. T they did a good job and I have no complaints.
11 months ago
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B Copley
Best company ever!!!
Crew was awesome!!! Great clean up.
Awesome work!!! Words don't explain Erie Home. You have to see them for yourself. Their work explains it all.
Thank you Erie Home for my perfect roof!!
11 months ago
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Travis Dahn
Erie Home roofers called me as soon as I asked for a quote. They arrived the next day to assess my situation, gave me a quote and started building the next week. With the weather conditions we were having, they still managed to get the roof replaced within 2 days!
2 years ago
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Sharon Heisey
The installers did a great job, very professional in their work and cleanup was outstanding. Great warranty and I would highly recommend them. I plan on calling them back in the next few years to replace the roof on the one story side of our home. side of our home
2 years ago
Larry Franklin
Like the company materials and warranty, they corrected my roof vent system and repaired the flashing on my chimney and replaced vent cap, the installers did professional work and the cleanup was great, very well pleased, would recommend company
2 years ago
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Jessica Dahl
Had my roof done in February and after some strong storms, it's still looking brand new. They have great communication, very knowledgeable, and very easy to work with. I have a steep roof with many peaks and they did a wonderful job, also had it done in 3 days.
2 years ago
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woodrow brandon
Great job ,good communications during process,financing small probl em was told not charged until project was finished ,finance co.charged interest when I first signed agreement,however Erie reimbursed me as I payed for project when finished.Quality work
2 years ago
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Peter Baillargeon
Erie Home served us well with replacing our roof in a timely mannor with a long lasting fiberglass shingle instead of the traditional asphalt shingle with a great warrentee! The crew that worked on our home was very impressive, very thorough and expedient!
2 years ago
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CHOPPER 51
Erie Home did a great roof install at our residence. The quality of work was exceptional. Workers were professional and well trained at their craft. Extremely pleased with the end product. Roof is already the talk of the neighborhood. Added that “POP” factor to our home.
2 years ago
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Mark Andrews
The entire interaction with Erie roofing and its employees and subcontractors was effortless. The materials and process was explained during our initial discussion and nothing changed throughout the installation. I am very pleased with the outcome and the interaction I received from this company.
2 years ago
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Joe Ballew
We had a great experience with Erie! They worked to help us find the right price for our roof, explained the materials and processes clearly, and got us set up with a new roof a week later. The crew were there early and got started without delay, left the area clean and free of debris, and we're very professional. All in all it was a 5 star experience for us!
1 year ago
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Kerri K.
Erie Homes was great. Ty and Chris shared the information about roofs in a clear and precise way. I love the high quality of the roofing materials and the standards they hold their workers to when placing the roof. Mike called me each step of the way, so I was prepared when the roofing supplies showed up. I even got calls after the beautiful roof was done. Amazing job!
2 years ago
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Jeffrey Bruyere
Erie home was great from the quote to the clean up... Job was done fast and professional, roof never looked better and now worth free for years to come!
11 months ago
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Alicia Gingrich
They made everything easy, quick beautiful work. I would like if they'd STOP asking me to review them. Two or 3 places, fine. Its becoming irritating.
11 months ago
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Cheryl Vokurka
I absolutely love the new roof, it looks great! My only negative about it is that I'm still cleaning up parts from the old roof out of the yard( nails, shingles...). I have not had any problems with leaks or shingles lifting off the new roof in any of the weather. It's been GREAT!
2 years ago
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Wilma Dingman
Love my roof! Great communication and easy scheduling from the time of inspection to completion. And unlike several others in my area, it was done when they said it would be finished. Great job, guys!
2 years ago
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Mark Merches
The service people were all very oriented towards making sure we understood what they were doing and why. They arrived when they said they would and completed the job in one day. Cleaned up behind themselves. Very satisfied with the job. Looks great.
2 years ago
Tim Brock
We were very satisfied with Erie roofing, they were very professional, arrived on time and were finished in a day. We highly recommend Erie roofs to anyone, the price was competitive, and the product is top notch!!
2 years ago
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Janet Bothwick
Great overall experience! We were impressed every step of the way. From the initial sales presentation to the final product, everything was smooth, efficient and fast. We are happy to spread the word and recommend Erie Home to friends and family.
2 years ago
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Debbie Johnson
Finished in a timely manner. Cleaned up looked liked they were never here! Dawson and Jered were great with the info they provided.
11 months ago
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Gtabak
The demonstration and explaination of the product was outstanding. We were impressed with the product and the installation went amazing well.
11 months ago
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Herbert N. Howe Jr.
Erie home recently roofed my house and their team did a great job. From materials to insulation top notch. When I had questions they got back to me quickly.
1 year ago
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Daniel Smith
Excellent company to do business with. They were here the day they said they would be and got it done in 1 day. Did exactly what they said they would do.
1 year ago
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Patricia
Everything was delivered in advance. The crew arrived, was very professional and completed my roof in about 4 hours and then spent over half an hour cleaning up everything.
2 years ago
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Jimw58
I enjoyed working with Erie Homes on having my roof replaced. The team from sales to installation were great! From material delivery to final walkthrough only took 3 days I have received many compliments on the looks of my new roof !
2 years ago
Gary Halbert
over charged senior a 17 square house a 5500 dollar from job by several roofing co charged me 23500 dollars did not use my insurance erie block Erie phones so i could not cancel job.
8 months ago
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R Farley
A bit pricey but was well worth it. Installation was quick and smooth and didn't take long. Would really recommend to others.
9 months ago
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Aubrey Moreland
Excellent company overall. From sales to installation the care and attention to details I felt like a valued customer.
10 months ago
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Ken
The Erie Home crew did an incredible job waterproofing our basement. Great professional work with high grade materials.
1 year ago
