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LAST UPDATED: January 29th, 2022

Urban Exterior Co. is a roofing and roof rejuvenation company that offers services to homeowners in Columbus, Ohio. Though Urban Exterior Co. is a smaller, local company, it takes great pride in its work.

It is currently partnered with some of the industry's leading companies to ensure all customers receive the best quality materials and service. Urban Exterior Co. is fully licensed, insured, and bonded.

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The Good

  • Guaranteed Work
  • Financing Available
  • Can Fix Multiple Roof Types

Guaranteed Work

Urban Exterior Co. stands behind its work and offers warranties on its labor and materials. 

Financing Available

Not everyone can pay for a new roof upfront, so Urban Exterior Co. has partnered with Synchrony (a premier consumer financial services company) to help consumers out. 

Synchrony offers flexible financing solutions and credit cards to major retailers and service providers. You can apply online and get an instant credit decision after submitting your application to see if you qualify. 

Can Fix Multiple Roof Types

Urban Exterior Co. can fix a variety of roof types. Whether you have an asphalt single, metal shingle, metal standing seam, TPO flat, or rubber flat roof, Urban Exterior Co. can help. 

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The Bad

  • Missing Information

Missing Information

In order to get all the details, you'll have to contact Urban Exterior Co. directly. The website is relatively helpful but fails to disclose some important information. 

We felt there was too little information regarding the company's warranties. Urban Exterior Co. does offer warranties on both its labor and materials, but it's unclear if these are lifetime warranties or limited lifetime warranties.

We are also unsure about the terms and conditions, so we can't say precisely what kind of coverage you'll be getting. It would be nice if Urban Exterior Co. provided this information upfront so that consumers can at least get an idea of what kind of coverage they'll have.

Additionally, there wasn't much information about the company's exact service area. We know that it serves residential and commercial customers throughout Columbus, Ohio, but we aren't sure how far (and to which cities) the service area extends. This can easily be added to the website to clear up any confusion from consumers. 

The last thing we felt needed more clarification was Urban Exterior Co.'s financing situation. While we appreciate the company working alongside Synchrony to offer consumers a way to fund their home project, it is a little unclear what consumers should do after they've been approved. We would like to see Urban Exterior Co. provide just a bit more information on what its customers can expect if they choose to fund their home project with Synchrony. 

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The Bottom Line

Columbus, Ohio residents may want to consider Urban Exterior Co. for their next home improvement project. The company can easily install a new roof, rejuvenate old asphalt singles, or clean your roof with a gentle, soft wash. Urban Exterior Co. takes great pride in being a small and local company with a strong work ethic. 

Some key information is missing from the website, so we recommend consumers ask about the company's labor and material warranties and its financing solutions. 

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