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Erie Home

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8.6

Overall Score

Author: Kaitlyn Short

LAST UPDATED: July 31st, 2024

Erie Home has grown to become one of the most reputable home improvement contractors in the country. The company, while known for its metal roofing solutions, also provides basement services including waterproofing, foundation work, and air quality improvements.

Since its humble beginnings, Erie Home has made incredible strides to become one of the industry leaders in home remodeling and upgrade services.

As metal roofing specialists, Erie home has created one of the most dependable and resilient metal roof products available. These roofs are made from ultra-durable steel and are designed to handle adverse weather conditions, withstanding intense hail and wind storms reaching 120 mph.

The aesthetics of these metal roofs are also a key selling point as the material mimics shingles, shakes, and even barrel tile for those concerned with the overall look of the final project. 

In addition to creating a final roofing product that adds to curb appeal, withstands and thrives in extreme weather, and even provides UV resistance, Erie Home has also put extensive efforts into its service portion of the operation.

All roofs are installed by trained and qualified professionals. Erie Home also works with its clients to provide a financial structure that works for all parties involved.  

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The Good

  • Lifetime Warranty
  • National Service Area
  • Installation Process
  • Financing Options

Lifetime Warranty

Due to the financial investment associated with a new roof installation, many roofing contractors will offer some sort of rigid warranty either guaranteeing the workmanship or turning the material issues over to the manufacturer to cover. Erie Home, on the other hand, works to provide homeowners with confidence in the product and service by offering a strong warranty.

The limited lifetime warranty offered through Erie Home is transferable, entirely backed by Erie itself, and covers all roofing products installed by the company. This covers any manufacturing defect or installation error for the entire lifetime of the roof. To further protect homeowners, Erie Home offers a weathering warranty which covers any damage derived from wind, hail, and other adverse weather conditions. Few roofing contractors can offer the protection Erie Home does. 

National Service Area

Many roofing contractors offer a local service, targeting homeowners in a specific geographic area. More often than not, roofing is a localized service at the installation level. When it comes to Erie Home, the company provides both materials and services which is one of the reasons the company is so unique and can offer a proven and streamlined product.

Although expansion efforts are still being made, Erie Home has found a way to provide services in 40 states all across the nation. That number appears to still be growing as the company continues to open a number of offices each year. Providing a national service in the roofing industry is relatively uncommon, but Erie Home has found a way to reach new geographic heights that competing roofing contractors simply cannot overcome.

Installation Process

Having been in business for nearly five decades, Erie Home has worked to streamline its installation process to ensure a positive experience for homeowners. Each crew that installs Erie roofing systems is professionally trained and are full-time steel panel technicians. Each crew is well versed in the best installation practices exclusively offered through the Erie Home line. Typically, Erie Home roofing crews will have the entire job done in one day and will remain on-site until all client standards are met.

When working with other roofing contractors, crews will oftentimes be responsible for installing a number of different roofing types using equipment from a wide range of manufacturers. This can lead to errors in installation or making the roof vulnerable to certain threats. This potential for error is drastically reduced when working with Erie Home installation crews. 

Financing Options

For many homeowners, the financial aspect of having a new roof installed is a major concern. Many contractors will offer a variety of fixed payment plans to help those who desperately need to install a new roof but do not necessarily have much wiggle room in the monthly budget to make it all work. While financing is not uncommon in the roofing space, finding a company that will be as flexible and willing to work with each client is a rare occurrence.

Erie Home offers a number of flexible financing plans and even custom solutions to make a new roof a feasible option for all homeowners. A dedicated member of the sales team from Erie Home will walk each prospective client through the financing process and ensure that the ideal solution is agreed upon.  

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The Bad

  • Roofing Materials
  • Color Matching

Roofing Materials

Most roofing contractors will come to a client and go over the various roofing options and manufacturers available for that specific project. Generally, there are a number of roofing materials pitched to homeowners as contractors have the ability to install a wide range of rooting types.

Erie Home differs a little bit from traditional contractors since the company itself produces the materials used in the installations. As a result, there are much more limited options available as it pertains to roofing materials. Homeowners looking for wood shingles and shakes will not be able to utilize the Erie Home service. Homeowners already set on having a metal or asphalt roof installed should consider Erie Home, while those interested in other material types will need to look into alternative providers. 

Color Matching

One of the more common concerns of homeowners that opt into metal roofs revolves around curb appeal issues down the road. Metal roofs have proved to be one of the more difficult roofs to replace and match if and when repairs are needed. For example, if just a few shingles or a small portion of the roof needs to be repaired, installing new metal shingles will result in inconsistencies color-wise.

With its UV resistant capabilities and ability to withstand adverse weather conditions, the metal materials themselves take a beating. As a result, the color of these shingles change slightly over time similar to dried paint on a wall. When new shingles, tiles, or shakes are installed, it is nearly impossible to perfectly color match these materials and present a uniform look. This is not the case for other roofing materials, making repairs to metal roofs somewhat of an eyesore for some. 

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The Bottom Line

Erie Home has worked to provide homeowners with a product and service that will improve the value of the property while simultaneously performing at peak levels. The company is so confident in its products and workmanship that the company basically offers a lifetime warranty providing clients with the peace of mind to invest in the service.

Erie Home continues to expand its operation and now has offices in 75 major U.S. cities and offers solutions to clients in 40 states. The installation process has been streamlined to ensure that clients have their roofs installed in an efficient and reliable manner.

All Erie Home roofing specialists are well versed in the best procedures which are backed by the Erie Home warranty. Lastly, Erie Home Works with clients to find the ideal financing solution to meet budgetary needs.

While Erie Home provides a reputable service and product, there are limitations to what work and materials can be used in their home upgrade and remodel projects. The only roofing types that Erie will install include varied metal designs and asphalt shingles.

Outside of these roofing materials, Erie Home does not offer any other solutions. Additionally, the color matching issues that exist for clients that have metal roofs is not remedied just because Erie Home offers mimic designs. 

Homeowners looking for a nationwide company that provides a high quality metal roofing product installed by professionals will likely benefit from what Erie Home provides. Those looking for more options when it comes to roofing materials and aesthetics down the line may want to consider an alternative contractor. 

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Star Rating

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4.9

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40 Reviews

Review Breakdown

5 grade

88%

4 grade

13%

3 grade

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2 grade

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Norm F

Sat 4-13-24 ERIE ROOFS installed our New IKO, Dynasty, 30-year Roof... From start to finish, we could not have had a harder working, more skilled crew than who installed our new roof. I was very pleased to see them using nails instead of those cheap staples so many roofers are using to cut their co$t.. and while I feel the co$t was high, I guess being 74-years old makes everything over-priced; but like the old saying goes; “You get what you pay for!” I will say, if their warranty ends up as good as their workmanship, I should never have to worry about my roof again, ever!!! Seriously speaking, it was a true pleasure having these folks on our property and doing the outstanding job they did for us.. (To completely tear off the entire old roof, down to the decking, installing a much better vapor barrier, (vs the old roofing felt) installing Water-&-Ice on the edges, hips and valleys, and any roof with under a 3-12 pitch, followed with their shingles, and all in one day! (These folks don’t less grass grow under their feet). My wife and I did find a few nails scattered around the yard, that they missed, but with the amount of shingles, nails, roofing felt, and steeples they removed, I guess that’s almost expected.. I believe I may have missed some myself, the last time I re-shingled the house.) I cannot give them a higher recommendation, and they certainly earn and deserve all FIVE STARS!!! THANKS again to ERIE Roofing, and especially the hard working crews they are Blessed with!!!

5 months ago

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Phoosh Fouche

Two representatives came to our home and evaluated the condition of our roof both outside and inside. No one has ever been so thorough!!! Price was high, but the warranty seems worth it. They arrived at 8 am and were finished before 2 pm!!! The crew was exceptionally fast and competent. Our only issue was the water diverter above front porch; the job boss did not want to fix it properly, even though it was there before! After I posted a blistering review , I spoke with a higher level administrator who got the job done right. So far, roof looks great; we found some nails in yard and on driveway. Overall, good work!!!

5 months ago

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Tracy Meyerhofer

Lucas and his crew just finished up my basement re-waterproofing and air quality improvement job a few days ago. They did an amazing job. They were prompt, professional, knowledgeable and very helpful concerning my specific basement needs. Lucas explained every step of the process as the job progressed and answered all of my questions. He addressed my concerns right away and made sure that everything was completed to my satisfaction. The whole crew, I wish I had their names so I could give them credit for their care of my property, professional attitude and hard work. I was very impressed with the whole process with Erie Home and would recommend them to anyone needing solutions for their basement.

6 months ago

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Travis Dahn

Erie Home roofers called me as soon as I asked for a quote. They arrived the next day to assess my situation, gave me a quote and started building the next week. With the weather conditions we were having, they still managed to get the roof replaced within 2 days!

4 months ago

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Sharon Heisey

The installers did a great job, very professional in their work and cleanup was outstanding. Great warranty and I would highly recommend them. I plan on calling them back in the next few years to replace the roof on the one story side of our home. side of our home

4 months ago

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Larry Franklin

Like the company materials and warranty, they corrected my roof vent system and repaired the flashing on my chimney and replaced vent cap, the installers did professional work and the cleanup was great, very well pleased, would recommend company

5 months ago

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Jessica Dahl

Had my roof done in February and after some strong storms, it's still looking brand new. They have great communication, very knowledgeable, and very easy to work with. I have a steep roof with many peaks and they did a wonderful job, also had it done in 3 days.

5 months ago

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woodrow brandon

Great job ,good communications during process,financing small probl em was told not charged until project was finished ,finance co.charged interest when I first signed agreement,however Erie reimbursed me as I payed for project when finished.Quality work

5 months ago

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Nam Ngo

We really wanted to rate 4.5 but let me summarize: - Overall process was generally pretty good - Free estimate - Accepted the project after much deliberation - Laid out the project scope - Confirmed project, materials - Good communication before the actual project We decided to replace our old shingled roof with a textured metal roof. So it would require a complete tear-off. - Gutter considerations caused some concern - Dumpster coordination slightly botched by third party - Good communication during the project - Delayed starting work day to accommodate our schedules - Professional, worked quickly and diligently (1-2 day estimate ended up as a 1 day project) - protected the windows with large boards, laid down tarps to contain the mess as best as they could - no major messes left behind (even though we found some nails throughout the yard the next couple of days) - final payment was a little hassle because credit card portion of the payment was either "write it on paper" or "take it over the phone" Apparently their default process for this is to write down the card number (on a piece of paper) and run it later, but also apparently they have a lot of people (unsurprisingly) refuse to do this, so it seems like a point of friction that Erie can improve in the future. I wanted to put some on the credit card for some of those sweet points. After the project: - communication was good from my project manager, but pretty bad from the marketing/follow-up survey department (this is the 4th survey sent, no follow-up communication when questions were asked, their supposed vendor birdeye has a URL that I scanned and a particular vulnerability came up so I opted not to fill that one out) We really got it for the 100 year guarantee* on the metal roof.

6 months ago

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Cheryl Vokurka

I absolutely love the new roof, it looks great! My only negative about it is that I'm still cleaning up parts from the old roof out of the yard( nails, shingles...). I have not had any problems with leaks or shingles lifting off the new roof in any of the weather. It's been GREAT!

5 months ago

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Peter Baillargeon

Erie Home served us well with replacing our roof in a timely mannor with a long lasting fiberglass shingle instead of the traditional asphalt shingle with a great warrentee! The crew that worked on our home was very impressive, very thorough and expedient!

6 months ago

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CHOPPER 51

Erie Home did a great roof install at our residence. The quality of work was exceptional. Workers were professional and well trained at their craft. Extremely pleased with the end product. Roof is already the talk of the neighborhood. Added that “POP” factor to our home.

6 months ago

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Mark Andrews

The entire interaction with Erie roofing and its employees and subcontractors was effortless. The materials and process was explained during our initial discussion and nothing changed throughout the installation. I am very pleased with the outcome and the interaction I received from this company.

6 months ago

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Janet Bothwick

Great overall experience! We were impressed every step of the way. From the initial sales presentation to the final product, everything was smooth, efficient and fast. We are happy to spread the word and recommend Erie Home to friends and family.

5 months ago

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Kerri K.

Erie Homes was great. Ty and Chris shared the information about roofs in a clear and precise way. I love the high quality of the roofing materials and the standards they hold their workers to when placing the roof. Mike called me each step of the way, so I was prepared when the roofing supplies showed up. I even got calls after the beautiful roof was done. Amazing job!

6 months ago

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Patricia

Everything was delivered in advance. The crew arrived, was very professional and completed my roof in about 4 hours and then spent over half an hour cleaning up everything.

5 months ago

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Wilma Dingman

Love my roof! Great communication and easy scheduling from the time of inspection to completion. And unlike several others in my area, it was done when they said it would be finished. Great job, guys!

6 months ago

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Mark Merches

The service people were all very oriented towards making sure we understood what they were doing and why. They arrived when they said they would and completed the job in one day. Cleaned up behind themselves. Very satisfied with the job. Looks great.

6 months ago

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Tim Brock

We were very satisfied with Erie roofing, they were very professional, arrived on time and were finished in a day. We highly recommend Erie roofs to anyone, the price was competitive, and the product is top notch!!

6 months ago

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mark secor

The entire Erie Team did a very good job. They were fast, the quality met our expectations, and they cleaned up after themselves.

5 months ago

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Connor Miller

Job was completed quickly and professionally. The quality is top tier and backed by a great warranty. I would highly recommend

5 months ago

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Jimw58

I enjoyed working with Erie Homes on having my roof replaced. The team from sales to installation were great! From material delivery to final walkthrough only took 3 days I have received many compliments on the looks of my new roof !

6 months ago

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Connie Cummins

Excellent from quote to completion. Roofing crew was very quick and cleaned up everything before leaving.

5 months ago

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LeMont Siller

Erie did a fantastic job from beginning to the end. I highly recommend Erie if you need a beautiful and high quality roof.

6 months ago

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Debbi Mayer Ellis

Professional services from the start! Timely, efficient and great materials to complete the job on time. Very happy with our new roof installation!

6 months ago

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Shaun Kiely

Great product, and great company to work with. Made the process very easy, the job was done in one day, and it looks great.

5 months ago

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Dan Oliver

Liked everything about the salesperson and the company, they seems to stand behind their products.

4 months ago

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Richard Hunter

Erie Homes were quick and precise and very professional with there service. I would highly recommend them.

6 months ago

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Michael Lambrecht

Awesome customer service, representatives are outstanding... all around great company. Highly recommend.

6 months ago

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David Sinclair

My wife and I are very pleased with the installation, cleanup and final product. Project was done in a timely manner.

6 months ago

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Kent D

Great value and service. Amazing product and professional and effecient installation of our total roof replacement.

6 months ago

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Brad Redford

Erie Homes took care of my roof in a day! They worked with me while I had cancer to make sure I did not have a leaky roof while I was sick.

6 months ago

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Charles Madaris

Excellent service, all the people I dealt with was super nice and helpful

4 months ago

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Deborah Childress

Erie did a good job on my roof. They were on time and completed the job in one day

6 months ago

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Krista Reece

We have a dry basement! No longer wet and musty!

5 months ago

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Bethany Butler

Erie Home did a nice job on the roof and the work was done very quickly

6 months ago

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Bonnie Benoit

Great company to work with. Fast and efficient.

6 months ago

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WILLIAM BRICKEY

Did a great job and cleaned up afterwards. Very professional.

5 months ago

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Amanda Jenkins

Great company personal employees from start to finish.

6 months ago

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Caroline Dulin

Roof looks great and no more leaks!!!!!!

6 months ago