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A&A Roofing

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7.5

Overall Score

Author: Kaitlyn Short

LAST UPDATED: November 18th, 2024

A&A Roofing Services has served the Tri-Cities area since 2017. The company now has an extensive service area covering multiple cities in Washington, Oregon, and Idaho, showcasing its commitment to reaching and serving a broad clientele.

The company's goals extend beyond roofing tasks, emphasizing trust, quality, and building lasting bonds with each client. This mission is reflected in its unique hashtag, #SavedByRelationships. 

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The Good

  • Comprehensive Roofing Services
  • Thorough Consultation and Installation Process 
  • Leadership and Expertise 
  • Provides Additional Value

Comprehensive Roofing Services

A&A offers a comprehensive range of residential and commercial roofing services, including the following: 

  • Roof installations
  • Roof repairs (including from storm damage)
  • Roof replacements
  • Emergency roofing services
  • Roof inspections
  • Historical roof restoration
  • Assistance with insurance claims

Commercial roofing solutions specifically include the following: 

  • Flat roofing
  • TPO roofing
  • EPDM rubber roofing
  • Roof coatings
  • Industrial roofing
  • Roll roofing
  • PVC roofing
  • Low slope roofing 

This versatility positions the company as a one-stop solution for various roofing needs.

Thorough Consultation and Installation Process

A&A follows a transparent process, starting from the initial contact through a call or online form. The on-site evaluation is thorough, allowing the team to provide clients with a detailed estimate outlining the scope of work, materials, and costs involved. The professional execution and follow-up further contribute to a positive customer experience.

Leadership and Expertise 

According to A&A’s website, Noe Madrigal's leadership since 2021 has been transformative, infusing the company with a fresh vision centered around relationships. This focus has not only elevated A&A's standing in the industry but has also contributed to its expansion across multiple states.

The team at A&A Roofing is handpicked by Noe, ensuring that each member embodies the company's core values, from roof installers to customer service representatives. 

Provides Additional Value

A&A Roofing stands out by extending valued savings and promises to its clients, including the following: 

  • Discounts for veterans and seniors
  • Payment plans
  • 10-year excellence warranty
  • Always-available emergency help
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The Bad

  • Warranty Details Needed 
  • Could Benefit from Additional Reviews 

Warranty Details Needed 

While A&A explains that each new roof comes with a 10-year warranty for added protection, prospective customers would benefit from the details of this warranty, including what it covers and what it does not cover. 

Could Benefit from Additional Reviews 

A&A Roofing boasts an excellent reputation via numerous positive reviews on BBB, Google, and Facebook. Clients consistently express satisfaction with the company's work, praising its communication, efficiency, and quality craftsmanship.

That said, the company could benefit further with even more reviews on these platforms (aiming for quantities in the hundreds) plus additional, verified reviews on third-party review sites like BestCompany.com. 

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The Bottom Line

A&A Roofing Services stands out as a reputable roofing company, earning trust through quality work and a commitment to lasting relationships. 

With a strong leadership foundation, a skilled and dedicated team, and positive client testimonials, A&A is positioned as a reliable choice for roofing solutions in the Tri-Cities and surrounding areas. 

Addressing minor areas such as providing more information on warranties could further elevate the company's overall presentation.

View Best Roofing Companies 

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Star Rating

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4.9

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32 Reviews

Review Breakdown

5 grade

94%

4 grade

3%

3 grade

3%

2 grade

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1 grade

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Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Elizabeth Hall

After a wind storm damaged my roof so badly, it need replaced, A & A Roofing was able to get me a quote very fast. They also went up and beyond with their customer service by bringing me roofing samples to me at my work and explaining all my options. Once they started replacing my roof, the work went very fast. I am so happy with my new roof and I’m feeling more confident about the next wind storm.

3 weeks ago

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Aaron Barcot

They did an excellent job when I called them. Quick response, very professional and accommodating with job needs, questions and scheduling. Excellent communication with me and keeping updated and in the know about the job. Highly recommend A&A Roofing whenever I need them again!!

1 month ago

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Prisila Mendoza

I cannot express how grateful I found A&A Roofing, I was stressing out I couldn’t find an insurance that would be approved for my house due to my insurance wanting me to change all the roofing. I got an actual estimated of timing that my roof needs to be changed and offered minor repairs for my roof. It was quick and affordable and pictures were sent to my new insurance company and got approved. Thank you so much!

3 months ago

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Helen Cunningham

Very responsive when a wind event tore shingles in various place from my roof. They came out promptly and while the repairs couldn’t be done until the insurance company gave the ok A&A Roofing sent a crew out that very day to tarp the roof to prevent water damage from rain. Once cleared by insurance company A&A promptly arranged to repair roof and even though it was a small job (very few shingles torn off) they did not drag out work in favor of large projects. I would certainly recommend them to anyone needing small or large roofing jobs.

6 months ago

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Eric Lipp Bothell, WA

We had our roof replaced by A&A Roofing last Fall at the recommendation of our good friends, who recently had a very positive experience with A&A replacing their steep roof. Since I had recently lost my husband, I wanted to be assured that our roof would be installed to last using high grade materials by people who cared about the quality of their work. I called A&A and received a response and bid that same day. After inspecting our roof thoroughly, Misael offered a bid for the Spring because the weather was already below freezing temps. He wanted to be sure the roof would seal properly. I was assured that our broken vents would be replaced and special care would be taken to seal them along with our skylights, which were leaking. When the weather warmed up unexpectedly, I got a call to go ahead and install the roof in Nov.! The installation team worked tirelessly to do a beautiful job on our roof, taking extra care with the underlayment. The installer, Misael's father, had used the same materials on his own roof and took care with his crew to do the level of quality installation he would for his own home. The shingles look beautiful and I am VERY pleased not only with our roof's appearance and durability, but I was especially pleased with the respect and care shown by the installation crew, who even helped me carry some furniture into my home when I needed help. The leadership seems to take care of their employees as well, ensuring their safety and needs are met. Happy employees lead to better quality work! I highly recommend A&A Roofing for your home or business!

11 months ago

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Reply from A&A Roofing

Eric, thank you so much for the detailed review.

We really appreciate you!

Dec. 27th, 2023

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todd Gervais

The re-roof took place quickly and the crew did a great job cleaning up the yard., I was amazed. I had several special requests and they were added to the job without extra cost to me. This is the second job they have done for me. Very satisfied!

6 months ago

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Dave Sporleder

Great team! Fast, friendly and done right!

2 months ago

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Shiroi

After my roof got half damaged by a storm, I filled the online form, requesting for repairs. Some things I like about A&A is the on-site evaluation being thorough and the ability for them to provide a detailed outline of the costs involved and their dedicated team. My roof looked so beautiful after they finished and still is. I recommended A&A to my friends.

6 months ago

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Scott M. Anderson

I appreciate it when a company tells me what they’re going to do and they show up on time and do what they told me they were gonna do at the price they quoted me! A&A Did just that! Quality quality work, on time, had a great price!

9 months ago

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Reply from A&A Roofing

Thanks, Scott!

Mar. 3rd, 2024

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Kyle Lisa

They are very professional and complete quality work that has lasted for several years. I must say that their prices are very reasonable to work with.

5 months ago

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Pablo Vasquez LA

The crew is fast and they take care of the customer. They are good with keeping to a schedule. I’ve worked with them for both installations and repairs. I have referred them to family members as well.

9 months ago

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Reply from A&A Roofing

Thank you!

Mar. 19th, 2024

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Jane Fallon-Brown Kennewick, WA

I think the process for a quote was timely and reasonable. The work was professional, completed on time, they cleaned up after themselves. Good communication. Highly recommend.

9 months ago

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Reply from A&A Roofing

Thank you, Jane!

Mar. 3rd, 2024

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George 97 North Bergen, NJ

I used A&A Roofing company for my roofing work and they did a really good job. There have been no leakages and my roof looks perfectly beautiful. I have no complains against this company because they gave me what I really wanted.

10 months ago

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Reply from A&A Roofing

Thanks, George!

Mar. 3rd, 2024

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Mark Fisher Kennewick, WA

misael of A&A roofing treated us in a honest and fair way. He went above and beyond patching our roof from wind damage until the weather became favorable for replacement. His knowledge of roofing materials will make sure we won’t lose anymore roofing from the high winds we get. We would highly recommend A&A roofing.

1 year ago

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Reply from A&A Roofing

Thanks, Mark!

Dec. 20th, 2023

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D M9276 Kennewick, WA

They did a great job patching my roof as requested. Coincidentally, they had worked on my roof for the previous owners, so they were already familiar with my home. Price and speed of completion were great and I highly recommend them.

11 months ago

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Reply from A&A Roofing

Thank you! Our pleasure.

Dec. 20th, 2023

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me notyou

They were very professional and prompt. They didn't leave any messes behind and did a wonderful job!

4 months ago

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JD Valencia

The team was very responsive and easy to work with. The price was very reasonable for the quality of service provided.

5 months ago

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Jocey Hallman

The crew was on time and very considerate. They also were very conscious of cleaning up when finished. I have a great looking roof at a great price. Thank you. Jocey

11 months ago

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Reply from A&A Roofing

Thanks, Jocey!

Dec. 27th, 2023

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URBANO PINA JR

Noe & his staff go above and beyond to take care of our mutual clients! I would highly recommend A&A Roofing!!

7 months ago

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Shawn Kloster

Exceptional Service, Work Ethic, Professionalism, My clients & myself have all been very happy. Shawn Kloster

7 months ago

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Heather Baumgartner

The team was quick to respond for a quote and completed the job in a timely manner. The work was top notch and the roof is beautiful!

11 months ago

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Reply from A&A Roofing

Thank you, Heather!

Dec. 20th, 2023

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Chaplain Alan Orr

They did a great job at an affordable price

3 months ago

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Jose Contreras Pasco, WA

On time. Finished fast and did a really good job cleaning after themselves. Would recommend.

10 months ago

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Reply from A&A Roofing

Thanks, Jose!

Mar. 3rd, 2024

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jacob palmer Moses Lake, WA

They are very helpful and did a great job on my roof and was completed in a timely manner

11 months ago

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Reply from A&A Roofing

Thank you!

Mar. 3rd, 2024

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Debi Kennewick, WA

The crew that came and did the job were highly efficient and clean with roof removal.

11 months ago

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Reply from A&A Roofing

Thanks, Debi!

Dec. 20th, 2023

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Mavris odunayo

A&A roofing is the best all my leaking roof has been repaired by them and their booking processing is very smooth

10 months ago

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Reply from A&A Roofing

Thank you!

Mar. 3rd, 2024

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Kylie Sakota West Richland, WA

A&A Roofing is very responsive and they always provide quality workmanship!

11 months ago

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Reply from A&A Roofing

Thanks, Kylie!! We appreciate you.

Dec. 20th, 2023

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Mike Walker Donnelly, ID

Very quick response, service orientated, and good work.

11 months ago

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Reply from A&A Roofing

Thanks, Mike! Appreciate it!

Dec. 20th, 2023

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Review

Quick and quality work with a reasonable price.

5 months ago

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kaleb harvey Chelan, WA

Noe and his team are excellent. Thank you!

1 year ago

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Reply from A&A Roofing

Thanks, Kaleb!

Dec. 20th, 2023

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Raj R

Great roofing company with affordable pricing and quick scheduling.

1 year ago

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Reply from A&A Roofing

Thank you!

Dec. 20th, 2023

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Stiwart

Poor quality iron bars that no company can think of using.

8 months ago

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Reply from A&A Roofing

Hi Stiwart,

Iron bars? You might be confusing us with companies, we don't work with Iron Bars.

Contact us if you have any issues with anything we did work related, if this is something related to roofing, then we would like to make things right.

Have a great day!

Mar. 19th, 2024