Retirement Funding Solutions (RFS), a Mutual of Omaha Bank Company, was founded in 2015 to assist individuals as they financially prepare for retirement. RFS is licensed to provide reverse mortgages in 45 states. RFS has corporate offices in San Diego and branch offices across California as well as in Salt Lake City, Utah; Cincinnati, Ohio; Scottsdale, Arizona; Winter Park, Florida; and Greenville, South Carolina. Retirement Funding Solution's mission statement is to, "build a team of Professionals who consistently deliver a range of financial solutions that can improve your retirement for years." Their core values are; integrity, loyalty, diligence, and compassion. Through Retirement Funding Solutions, qualified homeowners can use the extra income from the mortgage loan for equity conversion and to ensure a peaceful and secure transition into retirement years. It is important to note that with a reverse mortgage loan, you will not be required to pay monthly mortgage payments on your home, you will however, be required to pay the necessary property taxes and other expenses required with owning a home. This is true for all reverse mortgage loans.
RFS is a mutual of Omaha Bank Company, which means that they have a well-known and financially secure backing to all the loans that they give out. The Mutual Bank of Omaha is well respected and has a significant base of capital that keeps them thriving. Having a company such as this to back Retirement Funding Solutions helps give clients the peace of mind that their loans will be delivered as promised. RFS is currently in the process of rebranding and changing their name form, Retirement Funding Solutions to Mutual of Omaha Mortgage.
RFS provides several free financial tools on its website, including these calculators:
*This calculator gives you an estimated cash benefit that includes the payoff of any existing mortgage based on the information you provide: zip code, home value, mortgage balance, and age. Closing costs and FHA insurance are incorporated only in a complete individual quote and proposal from a company representative.
In addition to serving potential , the company offers information and guidance for , builders, and as they assist their . The RFS website includes a description of a Seniors Real Estate Specialist® and a database of representatives as well as statistics of a case study the company did regarding builders' potential for collaborating with RFS using .
The primary way you can contact customer service is by filling out a form with your name, age, home value, mortgage balance, equity, zip code, state, email address, and phone number. There is a corporate office phone number listed but no listed customer service hours and no online chat feature. This can create challenges for borrowers because of the sometimes difficult process of getting into contact with the lender.