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5.2

Overall Score

Author: Kaitlyn Short

LAST UPDATED: June 20th, 2024

Re/Max has been helping people find their homes since 1973. In those more than 40 years of experience, they have grown to be a worldwide power-house in the real estate industry. Their philosophy is to find good, hardworking agents and supply them with all the support they need to give their customers outstanding service as they search to find their dream home. Their success rate over all of those years proves that they know what they are doing and can help any customer find what they need. When people see the Re/Max balloon, they know who they are dealing with and what they can expect from their experience.  

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The Good

  • Census data
  • Charts and graphs
  • Neighborhood
Since there are many factors that are a part of the decision to buy or rent a home, it is important for the customer to have access to as much information about the property as possible. The listings on Re/Max have a good amount of information about the home for sale, including all of the typical specs about the size of the home, how old it is, any special features to the home, and others like this. But the listings also include some extra information about the area the property for sale is in that is not typical for every real estate company. Each listing has the Census data for that area available to the customer. This data includes:
  • Ages of residents
  • Types of housing units (and how many)
  • Occupied vs. vacant housing data
  • Ages of surrounding homes
  • Racial breakdown
  • Average income information of residents
  • Unemployment rates
  • Building permits issued for area
All of this data is shown in charts or graphs that make it very easy for the customer to be able to understand what all of this information means. These types of graphs help customers to figure out how they will relate to the rest of the neighborhood in terms of economic and family status. Another type of information Re/Max provides their customers which is not as common is Environmental data, which can include:
  • Weather (temperature, chance of sunshine, rainfall)
  • Energy demand
  • Earthquake probability (broken down by magnitude)
This information is not necessary for the customer to know in order to make a decision, but it is nice to get to know the area of the home a little better. Another helpful addition to Re/Max listings is a list of services that are near to the property. This little box shows customers what fire department will cover their home, how close the airport is, which hospital they will use, how many retirement homes are in the area, and other similar information. By using all of these different views of the neighborhood, the customer will be able to really understand the area without having to do the research themselves.
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The Bad

  • Limitations
  • Agents
Re/Max does a good job of providing their customers with a lot of information about each of their listings. They create a full picture of the home, property and surrounding neighborhood for the customer to really understand what they are looking at purchasing and living with. Then the customer can contact the listing agent to get more information, set-up a physical tour of the home, or begin the purchasing process. This process works and will help customers find a new home, but it is also limiting to the customers because they can only work with a Re/Max agent. Re/Max customers only have access to listings that are handled and posted by Re/Max agents. This is only a problem if the customer has their own agent or prefers to work with someone else. If the customer is okay working with a Re/Max agent, they might run into a small problem when trying to find one because there are no agent reviews available. Each agent has a profile with their standard information but there are no reviews from previous customers about their performance. These types of reviews are helpful for customers when they are trying to get a feel for the agent and see if working with them will be beneficial to both parties. Having reviews for the customers to be able to read would be especially beneficial for those customers who are moving to a different area and will not be able to meet personally with the agent throughout the entire process of buying a new home. Another way that this limitation can be a slight issue for customers is that it might limit the number or type of listings available for them to look at. For example, there are no listings that are being sold by the owner for the customer to choose from as they search properties. For the most part, working exclusively through a Re/Max real estate agent would only be a slight problem for some customers.
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The Bottom Line

Re/Max has been helping customers find their new dream home for over 40 years. That amount of experience has helped them create a system that works well and can help any customer. Their agents across the country are trained in all aspects of real estate to give their customers the best service to quickly find their new place. If a customer wants more help in this process, Re/Max is a good choice with all of their resources.
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Star Rating

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4.3

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97 Reviews

Review Breakdown

5 grade

61%

4 grade

22%

3 grade

10%

2 grade

0%

1 grade

7%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Deborah Dyer Hendersonville, TN

We have consulted Re/Max twice when we thought about selling and renting our home. The Agent we spoke with was professional, knowledgeable, and always returned my calls which for me was very important. Both of our parents had passed away, and being retired, we had decided that it was time to take up roots and look for our retirement home out of state. We set up a Re/Max agent in the state we were considering our move to informing him of what we were interested in, and what specs we needed to make a successful move. Within a few weeks, the out of state agent had found us not one, but six homes he thought would be of interest to us. Working with our State Agent, we were quickly able to find an interested party to purchase our home. My family was very excited, as we would be moving and I would finally be able to have Palm trees 🌴 in our yard. Two weeks before our closing, the buyer for our home decided to back out due to her husband retiring early and he had other plans for them than moving to our State. As disappointed as we were, in time and the event of things that a few months later took place within our daughters family, we saw that if we had moved, it would have been a hardship traveling back and forth as often as we would have had to do. However, I am not giving up. Someday I’ll get my 🌴 palm tree even if I have to buy one for the hot seasons my own state has.

1 year ago

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Life of Frog South Bend, IN

I cannot say enough good things about Re/Max! Our agent, Linda J, was absolutely the best realtor we have ever worked with! She took her time, showed us dozens of homes all over several counties in the area we were looking to relocate to, and never used any high pressure tactics to sell. She was patient, kind, and understanding. Any question we had, she quickly got us an answer. She helped us find our current home that we happily purchased and are living in now. Re/Max was easy to work with and easy to complete the closing paperwork. The app is great because it will forward any house you want to see straight to your agent who will then arrange for you to see the property!

2 years ago

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Adam Scondo

I truly like re/max i like the re/max platform and the way I can easily link up with nearby agents easily and also their home listing price is very affordable for me everytime plus their customer service they're very positive in solving problems

6 months ago Edited July 8, 2024

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Dave Fortin Kingston, PA

I have a friend that works for them and they're so helpful! He's been able to get my friend their new home and work with them every step of the way. He's currently looking into helping me get a building to run my music academy. Definitely good rates and customer service!

3 years ago

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courtney tennant Salem, VA

Re/Max has lots of separately owned offices with each office having top of the line managers and leaders. I have always used Re/Max to help show me homes in person because the agents truly care about fitting your needs and schedule.

3 years ago Edited September 14, 2021

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veronica angelo Weston, MA

So, I recently worked with RE/MAX and they were absolutely awesome. Their agents were super helpful, and they really listened to what I was looking for in a home. They made the whole buying process smooth and stress-free. RE/MAX is definitely the way to go if you're in the market for a new place!

10 months ago

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Kelsey T.L. Lansing, MI

My experience with RE/MAX has been predominantly positive. Their professional and knowledgeable agents provided excellent support during my home search. Their extensive network and marketing resources are commendable. However, there's room for improvement in terms of communication as it can be inconsistent. Additionally, their fees and commissions are somewhat on the higher side compared to other agencies in the area. In summary, RE/MAX is a reputable real estate company with a strong network and professional agents. While there are minor areas that could be enhanced, my overall experience has been positive, and I would recommend RE/MAX to others seeking real estate services.

1 year ago

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Mario Martin Huntsville, TX

Finding the right home is stressful enough. There were several concerns my wife and I had during the home buying process. After careful consideration we contacted a Re/Max professional realtor. We both (my wife and I) made an appointment to meet at the Re/Max realtors office. Immediately we were met with the most incredible and enthusiastic person. Sitting with the Re/Max professional having all of our questions and/or concerns answered gave us both an unbelievable sense of calm that made the home buying experience not so intimidating. We were able to find our perfect home while being educated and informed about the areas of our particular interest. The more time we spent with our Re/Max realtor, the easier the process became. I have never imagined that Re/Max would emphasize so much reliable, knowledgeable, and patience into our family's relocation efforts. It's been years since that first experience, and the Re/Max experience has long since made a very special and personal impression on my family.

2 years ago

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Yooper Colorado Colorado Springs, CO

We have used Remax as our realtor company for the sale of our previous home and the purchase of the home we currently live in. The lady we used sold our previous home for $15,000 more than we were asking and during a snowstorm in Colorado. Then she helped us find our current home, caused the homeowner to sell it to us cheaper than we had intended on paying and helped us move in. I would recommend her/Remax to anyone.

2 years ago

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Moses F. Chandler, AZ

Re/Max has provided great service, for our family and friends. Re/Max has a support system in place that had a, Commitment to Excellence . To it's customers by the professional staff they have in place. We recommend their Realty services. Re/Max has a high rate of success, for it's customers. We enjoyed a great experience, & had success with our ReMax agent

2 years ago Edited January 24, 2022

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JJ Jenkins Phoenix, AZ

We have used TeMax to search for homes or apartments for areas that we would be relocating to live. The site is easy to navigate and provides up-to-date listings including photos, home amenities, neighborhood maps and statistics, and Information about schools. It also provides a typical payment for the house you are choosing and typically utility bills.

2 years ago

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Amanda George IL

My experience with renax was pleasant. They have a variety of realtors, it's not hard to get ahold of someone, but my only issue was the availability of my realtors days. It was always late appointments(after 6pm late). Once or twice she had to cancel a showing I had set up with her and it took me 9 days to get rescheduled to go see it. This happened at least twice and within like a 4 month period of time. Gave 3 stars because the listings were always in abundance, they work with your financial needs better than a lot of realtors, and the listings were always updated and pretty accurate.

1 year ago

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Sodiq Ada Ashburn, VA

Re/max is a best property finder what I like the best is that I can easily schedule my appointment with my agent with phone calls or virtual appointments on their platform to review everything on my property wish-list

10 months ago

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Tierra Kozemski

Pretty user friendly and pretty up to date. I love how their app let's me view so many pictures and details. My one complaint is that when I requested to view a house they sent an agent from over an hour away that knew nothing about the house or area instead of sending any of the relax agents that were local to help.

11 months ago

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Arooj Naeem

I recently had the pleasure of working with RE/MAX in my quest to buy a new home, and the experience was outstanding from start to finish. The professionalism and expertise of the RE/MAX agents truly set them apart in the real estate market.

1 year ago

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Robert Horn II Pahrump, NV

Re/Max helped me to both sell my old home in Florida and then to find and purchase a new home in Florida. The realtor was extremely helpful and showed us five homes before we made our ultimate decision. They handled the showing of our old home and made the transition between the old and new home very easy.

1 year ago

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Crystal Batavia, IL

I've used this website several times while searching for our first home. It was helpful to see the photos inside and outside and all the home features without having to actually go to each property in person. That way you can narrow your search down online first and only tour a few houses to find the right one! Great website for house hunting!

1 year ago

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gar greiner Colorado Springs, CO

I'm looking for land in other states and this site is great to see if what your looking for is there before travelling.and what's around the property's your looking at. I can find what I'm looking for with no trouble. Thanks ,G B.Greiner

1 year ago

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Rebekah Cothren Fleetwood, NC

I don’t know what I would have done without this company. I was about to lose my house and they helped me sell it very quickly and for more money than I thought it was worth. They were compassionate and understanding and support supportive.

2 years ago

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Audrey Macfarlane Dallas, TX

I've been in the market for a home for the past few months and have used a TON of real estate sites; overall, I really do think that Re/Max was the best and the easiest to use. I loved the site layout and their customer support, five stars.

2 years ago

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Joseph Faenza Ashland, PA

I used Re/Max when I purchased and sold my last home and their website was a great source to find your new home. Once I found a home the agent I worked with was excellent!

1 year ago

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Phill Pomona, CA

Great website for finding a home, they are even able to put you in contact with a real estate agent to further help you find a home! Great site and great service.

9 months ago

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Hank Ricardo Winnipeg, MB

I bought a cabin and the Re/Max team handled it like pros. They laid it out for me and made it very simple to understand. Don't go to the average Joe's, Go to Re/Max.

10 months ago

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Dawn Grover

Typical real estate company. My realtor was extremely pleasant and honest and spent a lot of time helping me find the right house. Commissions and services provided are very typical from remax. I would recommend them.

11 months ago

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Melissa Scarborough, ME

I usually go to Zillow for my housing listings, but I find that Re/Max ultimately has much more accurate data when it comes to estimating a home's current worth so they are also a great resource.

1 year ago

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Bunny Garlington Weatherford, TX

I have used Remax for buying and selling my home. They are 100% with you as you move through the selling or buying of your property. I have always found them helpful and they get you excited about real estate.

1 year ago Edited August 18, 2023

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Chase Victorson Yonkers, NY

Re/Max is a trusted and reputable real estate agency that delivers outstanding service and expertise in the housing market. I have had highly positive experiences working with their agents, who demonstrated professionalism, knowledge, and a genuine commitment to helping me find the perfect home.

1 year ago

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Heather H Sanford, FL

Re/Max provides valuable information on real estate searches. Their info is always accurate. Count on Re/Max if you're looking for updated information on properties with exceptional customer service.

1 year ago

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Ilspbeth Bruce

This is one of the best sites that i have used. i think the majority of people selling online use this site and realty.com easy to use good functianality with cost projections and good information with links.

1 year ago Edited April 11, 2023

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Emiline Peterborough, ON

We moved across the country and never actually saw our house in person before buying it and our Remax realtor was available step by step going way over and above even with a 3 hour time difference.

1 year ago

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Briana Kaufman Scranton, PA

Very big variety of homes for sale. They give you A LOT of options. However there should be a filter to limit what homes in Pennsylvania will take the FHA that way we aren't bothering the realtor with a million different properties.

2 years ago

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Shopman Herriman, UT

Re/Max has a nice website. It is clean and easy to navigate. I like that I can limit my search by price reduced. I also like that comparable houses show up on the bottom of my search.

2 years ago

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Brittany Wilkinson Herriman, UT

My husband and I purchased our home through Re/Max. We loved our Re/Max agent who was really patient with our first home wish list. After showing us several options that met our needs, we found our home.

4 years ago

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Natalie

The website is very user friendly and the information is thorough. However, after contacting an actual agent I determined he was incompetent. There were so much disastrous communication. His only interest was to earn money and skipped over all of my questions and concerns. A simple conversation could have resolved the problem. Their agents have plenty of room to improve.

2 years ago

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Kelsey Conner Monroe, NC

This site is useful, but I prefer the functionality of Zillow more. I appreciated the customer service of the company, though. It was a good experience altogether!

1 year ago Edited October 16, 2023

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Mjbreezy

Our Remax locally is so nice! Everyone that works there is knowledgeable and very kind. If you’re ever in the market to sell your home Remax would be the way to go.

1 year ago

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Kami T Pickens, SC

Re/Max has many listings to give customers so many options in buying a home. Agents are quick to respond and are thoroughly knowledgeable in each homes unique qualities!

1 year ago Edited April 5, 2023

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Who Knows

Remax were an amazing reality company to work with. My agent helped assist me with selling my home. The whole process was very smooth. Highly recommended!

2 years ago

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Irma Pastrana Houston, TX

I have worked with Remax for more than 15 years, I always go back to Jay H for my realtor need, his expertise and dedication is above and beyond of what you can expect!

2 years ago

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Hope Barr Sawyer, MI

They lie I put 20,000 in repairs after purchase. I did not have access to papers I signed through dotloop after sale date nor did they exsplain my buyer rights. I have missed deadlines to hold the seller liable for not being truthful on my disclosure notice. They are very sneaky and do there homework to not be liable there lemon sales.

4 years ago

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Nilsa Gonzalez Dallas, TX

The REMAX team helped us with our home search process and was great when the time to start the buying process.

9 months ago

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Otis Adkins Hazard, KY

Alot of nice listing good fair market value easy to work with and not being pushing they want the sell but first they want customers happy with sell they put customer first

1 year ago

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Christi Elizabethtown, KY

My favorite company to use when buying/selling a home. On top of everything you need and always there to answer my questions.

1 year ago

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Sheila Burns Dickson, TN

Re-Max helps you find a home while in the convenience of your home. It gives multiple options and allows you to see what's available at your own convenience.

1 year ago

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Chan Mississauga, ON

Remax is a very popular company i would def tell anyone to use them to sell or look for a home the people are great and i would def recommend Remax

2 years ago

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Heidi warr Tucson, AZ

Re Max was amazing with my home buying experience. They were great to answer all my questions and were very accommodating.

2 years ago

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Vanessa Rohrs Springfield, MO

I find it to be a lackluster and pointless place to look. I can find the information elsewhere and their site is not visually inviting or offering anything that makes me want to use them to search for homes.

2 years ago

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Maggie Campbell Glen Carbon, IL

Love them so much they things in detail with the contract and legal terms for the contract in buying a home very thorough understanding

2 years ago

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Alex Gohlke Franklin, MI

Great tool to search for houses! Plenty of filters to narrow choices down to exactly what you are looking for. And it even helps set up tours

2 years ago

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upnorthwi Bellevue, WA

I've used Re/Max to search for properties in my local area. Having offices in my area, it is better than most online companies because they have a better knowledge of the inventory in my state.

2 years ago Edited January 3, 2022