Name: Homes.com
Rating: 3.0

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Christine Hasselbach Cape Coral, FL

Good customer service. No waiting line on the phone.

4 years ago

Reply from Homes.com

Thank you for your feedback, Christine! These insights are so valuable for our team, and we're delighted that your experience with us was so positive. If there's anything more we can do to serve you, please let us know!

Jan. 29th, 2020

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Donna Fernandina Beach, FL

They were very knowledgeable and helped me right away.

4 years ago

Reply from Homes.com

Thank you for your review, Donna! Your feedback helps us continue to give you the best service we can. Should you ever need any assistance, please let us know. We are happy to help!

Aug. 6th, 2019

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Carol Redmond, OR

Smooth! Very nice lady, helped me through the process.

4 years ago

Reply from Homes.com

Thank you for your review, Carol. We always appreciate positive feedback and are grateful to have you in the family!

Jun. 19th, 2019

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Wes Carolina Beach, NC

Misleading contracts. No leads. And they charge you a penalty to leave when you're unhappy they aren't providing a quality product

4 years ago

Reply from Homes.com

Thank you for your review, Wes. We're sorry to hear your experience has been less than satisfactory thus far. Our Customer Success Supervisor, Kyle Beasley, will be reaching out to you shortly to address your concerns. Should you desire to speak to him sooner, you can reach him at (850) 583-8151 or . Let us know if you have any additional concerns, we are here to help.

May. 28th, 2019

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Ellie Garcia Port Orange, FL

Great help, and fast service with call.

4 years ago

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Jim Hodges Panama City, FL

Good support teams and a very simple program to use.

5 years ago

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Kay Russ Schuyler, NE

I found my home fraudulently listed by your company. How did this happen? Are you scamming people into buying something that is not for sale?

5 years ago

Reply from Homes.com

Good afternoon, Kay. I believe you are inquiring about your home listed on under the foreclosure section - is that correct? If so, we receive those listings through a third-party partner. If you would like to speak to someone regarding the status of your property not being included in that category, please contact our Customer Service department at 866-774-2947.

Dec. 12th, 2018

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nick Fahed Yorba Linda, CA

Great Customers service , expert in all matter

5 years ago

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Jim Phenix City, AL

Leads are mostly unqualified buyers. I've been trying to cancel my account for the past 90 days. They are still charging my card.

5 years ago

Reply from Homes.com

Hi, Jim. Thank you for sharing your feedback. From speaking with our Customer Service Supervisor, Krystal, it appears that both she and Jennifer will be reaching out to you regarding your concerns. If you happen to miss their call, please contact our team at 850-350-7858 for additional assistance. Thank you.

Oct. 16th, 2018

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Lisa Silsby Elk Grove, CA

It has been great so far, I have all ready started receiving referrals.

3 years ago

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Rich Sosa Reading, PA

Satisfied with results so far. New zip codes added today.

5 years ago

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Tom Edgar Raleigh, NC

Don't use Homes.com for leads. Awful! No leads and they need to train you on their system? Worthless.

7 years ago

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Jacob Petz Bellingham, WA

no follow up or follow through. Their customer service email address doesn't even work!!

3 years ago Edited September 14, 2021

Reply from Homes.com

Hi Jacob, my apologies to the tardiness of this reply. I'm so sorry to hear your frustrations! It looks like you've been in touch with a couple of our team members regarding your account, and they were able to get you squared away. If this is not the case, please let me know what additional concerns you may have and I will assist you in any way I can. Thank you!

Sep. 29th, 2020

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DAN Purcell, OK

0 leads per month received. Do not pay them to provide leads

5 years ago

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DONALD L FERGUSON Rockwood, MI

very poor customer service. do not advertise on this site

6 years ago