Homes.com

Absolutely the worst! DO NOT GIVE ONE SINGLE DOLLAR TO HOMES.COM As all the other people here and I wish I would have seen it first, Homes.com is a total ripoff. I was told I could cancel within the first 30 days of the contract. LIES. I am stuck with Homes.com for 6 months and they won't let me cancel at all. Customer Service is horrible, Sales REP is horrible. They are all friendly and charismatic before getting you to buy, once you are in, say goodbye to friendly staff, to your money. I was told something by Yelp, wish I would have gotten with Yelp first. They charge you for the amount of clicks that you get and you set a budget for that as well. But, what this Account Executive told me is that people that go into Zillow, Trulia and Homes.com are people that want to be their own Real Estate agent. People that DO want a Real Estate agent they will only be by recommendation or postals. STAY AWAY FROM HOMES.COM AND DO NOT MAKE THE SAME MISTAKE I DID.

Unable to post any listings. Huge inconvenience and potential loss of commission income. Been having issues past couple of weeks with various gliches with your website. I have to constantly change the password and now it will not allow me to upload any new listings. I am almost completely over this website. There are too many day to day gliches and issues and the site not recognizing things its just not the convenience that the site is supposed to serve for professionals. I have not been able to list a single post and that is costing me money and time to try to fix your site issues.

IF YOU WANT TO FLUSH THOUSANDS OF DOLLARS DOWN THE TOILET WITH NO RESULTS THEN ADVERTISE WITH HOMES.COM! Actually, I recommend burning a thousand dollars as it is much more satisfying than advertising with Homes.com. I was promised by Homes.com that my leads would be significantly better than Zillow or Trulia. They claimed they had a much better results engine and traffic generator than their competitors. I told them that Zillow is a monthly buy and you can cancel at any time. The Homes.com sales rep told me that they only offer a 6 month term, however, if I am not satisfied they will work with me and ultimately cancel my agreement. The sales rep offered to cancel my contract, but customer service will not terminate the agreement. WORST MISTAKE EVER TO RELY ON THE WORD OF A HOMES.COM EMPLOYEE. I am one of the top agents in our area consistently selling over $15 million in real estate annually. My Homes.com profile is complete and I have over 32 reviews on Homes.com. I receive no more than one lead per month, all for property under $90,000. They refuse to cancel my service after multiple requests. Do NOT waste your money. You arebetter served flushing thousands of dollars down the toilet. You will have much better results!!

On February 1, 2016, I, Diane Widdick, spoke with Kevin Piechota with Homes.com. We talked about my website and how I can get additional leads and hits for potential sellers/buyers in real estate in my area. He informed us of several programs but stated that the Local Impact Elite, (which would built up the website with area information and assist with attracting more traffic to my website. Kevin stated that this would attract more people to my website that is interested in the areas and interested in selling/buying real estate. He informed us that there is a onetime fee of $1,599.00 but assured me that this would attract more traffic to my site. This is a lot of money and being the market for me is slow. I had to deliberate with my husband, for we are on a small income and not making the monies I used to in real estate. The most important thing to me is getting more traffic to my website so that I can find potential sellers/buyers. February 2, 2016 Contacted Kevin Piechota with Homes.com to let him know that we are interested in doing the Local Impact Elite. Asked him if the fee was the best they could do and informed him that this is a lot of money to spend, but he assured me that this will assist with driving more traffic to my website. By doing this Local Impact Elite could lead into potential leads for seller/buyers in real estate. I was a little hesitant but agreed to do it. Made Kevin aware that this needed to be completed quickly for my assistant was having surgery March 7, 2016 and will be out for 6 weeks and she handles all technology stuff. He said that that would be no problem. February 2, 2016 at 1:20 pm Kevin sent me via email the order to start the Local Impact Elite. At 2:27 pm Kevin then sent me an email (see attached Exhibit A) where he requested the information that is needed to do the Local Impact Elite. On February 8, 2016 at 11:52am, (see attached Exhibit B) the information that was requested to compete the Local Impact Elite addition to my website. Exhibit C shows Kevin read the email at 9:08 am on February 8, 2016 Kevin responded back (see attached Exhibit D) On February 19, 2016 at 12:35 pm I sent Kevin an email requesting update (see attached Exhibit E pages 1-6 pages with communication) page 1 my request for update, page 2 his response asking for what update. This found to be disturbing. Page 3 confirming he received my response. Page 4 an update on the status of the website. Diane is very concerned she paid $1500 and not seeing anything. Page 5 Kevin informing me he spoke with a Kim and that she has sent me a form a couple of times and she never received. Kevin asked me to check my email, as well as my junk email, which I did and did not see anything from a Kim. I informed Kevin of this and he read my response on February 19, 2016 at 5:50pm. February 22, 2016 now 14 days after all information requested was sent. At 2:02pm since I did not have contact information for Kim. I informed Kevin to have her send to dianewiddick@aol.com Exhibit E page 6 highlighted. At 10:34 am Kevin responded with the contact information for Kim. At 11:13 am sent a response to Kevin with disappointment on how matters have been handled please see page 9. February 23, 2016 at 11:17 am first contact with Kim at Homes.com, email stating that apparently she has emailed and not heard back, but how she has failed to pick up the phone to see if there was any reason why we have not responded. Exhibit F page 1 page 2 shows delivery confirmation that Kim received my email. At 12:27 pm Kim Bryanan contact me via phone, she stated that she need to speak with me on how I would like to set up the page. She started going of types of selections. I informed her that I was in the middle of getting ready for a brokers open, and that I was not aware that this needed to be done, that I had to pick my layout, I was not made aware of this and asked her to call me back the next day so that we can complete what needs to be done. She was made aware of that my assistant who helps me with all my technology information. She agreed to call me on February 24, 2016 between the times of 10:00 am and 2:00pm. I did not receive a phone call from her on February 24. I am sure she has other clients to work with but her job is to complete the order and she should have followed up with me and she felled to do that. March 1, 2016, @ 11:16am, now 22 days since I provided information that was requested. I emailed Kim asking when is a good time for her to discuss website Exhibit G. No response March 1, 2016 @ 12:33 pm emailed Kim can you please send me some samples of what you where discussing with me last week. So we can finish. Exhibit G never received a response from either email request. March 1, 2016 at 4:27 pm called Kim with Homes.com and left message. Informing her that my assistant only has a few days till surgery and trying to get this completed before she leaves. March 2, 2016 at 12:37pm called Kim with Homes.com left another message same message as above. March 7, 2016 at 12:25 pm called Kim with Homes.com again leaving a message. No emails where received from her during this time nor emails where received. On March 24, 2016 at 10:27 am since I have not had contact with Kim I emailed Kevin Piechota informing him of my cancelling and lack of there company fulfilling their part. See attached Exhibit H Kevin responded at 3:27 pm how he left me a voicemail and how they have requested multiple attempts to obtain information. Now I have Google Voice which keeps a copy of all incoming calls, text messages, and voice mail. I just check to print out his voicemail and there is no message. As you can see with all my attachments they did not. Exhibit I March 29, 2016 at 5:38pm Kevin emailed and highlighted yellow how Local Impact product HAS NOT BEEN COMPLETED YET. They started but did not complete and tried to communicate with me which was not true. Now we are taking 50 days after I sent them all of the information that was requested by Kevin. Bank of America on May 27, 2016 contacted me and Leslie requesting information and proof which was faxed to your office and now I am attaching to this response letter. At that time, I was made aware of some changes to my website. When reviewing what was on there, and showing proof of what I sent. They added two areas that are not in my market area but did use what I have given them. The only reason they have posted is because I have placed the claim with Bank of America. This company shows lack of professionalism and did not due what was promised, and lack of communication. It is not my job to do the work it was their job and I was suppose to send them information and I did. In the attached documentation sent from Homes.com regarding this dispute, I have highlighted areas for the following response: 1. Customer is responsible for completing a request for information specifically what content they would like to have written. a. See Exhibit B 1-9 pages of content for my areas of interest, this information was provided within 2 days of purchase. b. See all attachments of showing how many attempts were made by myself to complete this. I constantly had to contact them they never reached out to me. (i.e. message from Kevin stating what update, proves they weren't doing their job.) I know that this type of work does not get done in a day or 2, that this can take time but when I contact Kevin for an update, meaning is there anything needed from me, and his response what update. Is disturbing. That from February 8 till February 19 nothing was done with the information that I sent and supposedly someone else was trying to reach me. Kevin never informed me I would be working with anyone else. Never provided me with that persons information so that I can contact them to see what else I need to do. Then the lack of that person not doing their job and following up with me. Is very upsetting. $1,599 is a lot of money and to pay for something and not get the work done in an appropriate amount of time. Then chase a company around to not get work done nor calls back. I am demanding my $1,599.

Stay away from any dealings with homes.com from building a website to having them maintaining the website. They make promises and drag you along...allowing you to just pay high fees every month, for nothing!! No leads, no customer service knowledge and always a different rep. They must have a high turnover rate or they just pass you along to someone else. Even dealing with the higher ups (VP's), they just string you along and waste time for you to pay theirs fees and say they will get back to you..they will look into it. What a joke!! Do not make the same mistake, I have done....Trust Homes.com website division.

Good tool for searching for homes, I use multiple sites when searching for properties. I like the search engine , when searching for houses by zip code.

Homes.com is a great resource for all things homes. The collaboration tools and searches are user friendly and incredibly valuable.

Started off with a great intake call, was really excited for the service. After that it was all downhill from there. My rep Trisha C doesn't check in, and has no interest in the success of her clients. Over 6 months went by with only 1 check in! They take about getting 5 star reviews from our clients, yet provide 1 star service to us. Never would recommend, especially when I gave feedback and Trisha's response was terrible.

Berkshire Hathaway is not a company you want to trust with your # 1 investment. They are not trustworthy if you should write a contract with this company. They wrote a contract on my grandparents home, but came to closing with a totally different contract. Their clients worked for the government, so I guess they have entitlements to deviate from a legal agreement. DO NOT TRUST! Just another reason to not trust the government or this company.

the company really does a good job at finding homes, they came up with some beautiful options fitting my budget perfectly+

So far I'm very satisfied with the service I have received! I started receiving leads the following day after becoming a member.

This company makes big promises and is very short on delivery. Customer services is lacking and if you want to cancel you must cancel within 30 days of your expiration date. If you are a few days late they will resign you up for your previous contract and if it's a year well that's ok they will take you money and have another year of not providing results as long as they have your money that is all they care about. NO REFUNDS even if they are not providing the service provided. One star is really too many from these theives.

I have already received multiple leads in one week from Homes.com. As a new agent, this is such a wonderful opportunity!

Kevin was very accommodating. we went over all the highlights of the dashboard quickly and efficiently and he help me with a Login glitch.

So far my experience has been about relationships and everyone I spoke with has been professional and knowledgeable about getting you started.

Great Prices, Patient ,John was very Knowledgeable and had interests in mind when placing my order. Would highly recommend John and Homes.com

Took me three months to "CANCEL my ACCOUNT" in 2018. January of 2019 account was finally cancelled or so I thought! ONLY PART of the account was cancelled !!! $650 dollars over the last 12 months has been charged on my credit card. Shame on me for not catching this sooner, SHAME on Homes.com for NOT CANCELLING my entire account as per my 15 emails and three months of trying. Homes.com selectively cancelled and deceitfully charged for services I did not know I was paying for. Disputing every penny and am beyond upset I was taken advantage of in this way !!! Do the right thing Homes.com

Johnnie was very informative. He took the time to explain the process without making me feel like he needed to make this sale.

Biggest waste and loss of money that I have ever suffered on advertising. Broken promises and bad business. All lies with no results, I can go on and on but I hope that you get the idea and never make this mistake that I made. DO NOT SPEND ANY MONEY WITH THESE PEOPLE TO ADVERTISE AS AN AGENT, YOU MIGHT AS WELL JUST THROW THAT MONEY IN THE TRASH, MAYBE YOU WILL GET A BETTER RETURN!

Oh my God stay away from this company. Don’t do it. You’ll waste your money and time like I did. It’s the worst company in real estate industry. They won’t let you quit your contract. You have to pay and pay and you won’t get anything back. I wish I didn’t make this decision and use my money for something else. Just stay away from this company. I so so so so so regret it.

As a Realtor, I am happy to have our listings advertised at no charge on Homes.com. Unfortunately, Homes.com does not remove most of our listings after they are leased, even after numerous requests to remove the listings. Even worse, prospective renters show up at our occupied homes at all times of the day. Obviously, our tenants are not pleased. We have been forced to post “no trespassing “ signs at these homes.

I signed up with them and was told by the selleing rep that it would be for 3 months and I could cancel if I need to but I thought after a month...NOPE. So I called and said I hadn't received one lead AT ALL. I live in VA and the lead was in GA. They said there was an issue and they would fix it. I changed my card number bc I wasn't going to pay for the 3rd month, but now they are tracking me for the payment. I don't want to go to collections but we will see.

Homes.com sold to me 23% of city sponsor package but I was not appearing 23% of the time. Unfortunately I didn’t check the bad reviews that they had online. My coworkers had the same problem with them. On the 3rd day of signing my contract with them I decided to cancel. They didn’t refund my money and didn’t answer my phone call nor emails of why. I sent at least 10 emails to 10 different people and no one answered. Do not sign anything with homes.com

I had a technical and online issue, so I called costumer service and Kevin B helped me step by step through the process, thank you

From the beginning this company was problematic. I cancelled after finding out the leads they were sending me to the tune of $225 - they were sending to others. This is to say they were sending the exact same lead to others. Crazy. I cancelled, but they have been continuing to charge my account (after agreeing to cancel) this $225 for 3 more months. I just found this out.

I have been with Homes.com and it's affiliates for 18 years. They are always helpful, professional and have awesome customer service.

They totally misrepresented themselves. I was worried about their performance given what I had heard from others. But silly me, the sales rep was good so I thought I would give it a shot and he said I know your apprehensive, so let's just do it for 3 months. Perfect I'd be willing to give it a go. I received ZERO return for my investment. After complaining I received a bogus lead! I complained right away because everyone else outperformed them and no one cared! If I can give them a ZERO I would!!!

Great company with great employees. I've had the best service when calling. I enjoy using their products and have seen good results!

Sadly I wish I could give Homes.com zero stars. I was told when I signed up for homes.com that I would be able to cancel after 3 months if i was not satisfied. However, low and behold they will not let me cancel until 6 MONTHS. I have been paying for this service for about 4 months and have not received a single lead or even one phone call. This company is a HUGE waste of money. I truly feel scammed and taken advantage of.

They had a non-working phone number listed on my account for 6 months. I asked for a refund and cancellation back in September. They never got back to me. In December I called again when I saw they still billed me, and they said "we received your request. We usually handle concerns at the end of the 6-month cycle." They put a non-working phone number and charged me hundreds of dollars because their support team only reaches out twice a year. THEY KNEW ABOUT MY COMPLAIN IN SEPTEMBER!

Homes.com makes lead concierge service easy. Their support staff is friendly and informative. I look forward to many deals with Homes.com!

I would NEVER recommend this company!!! I received horrible leads, approx. three the first 30 days of which one was a telemarketing company another a bad #... This company will bait and switch! The sales agents are super nice trying to get your business and then once on-boarded, good luck reaching someone! I cancelled the horrible subscription and they are trying to make me pay via a collection agency for the remaining months. I WILL NEVER USE THIS COMPANIES SERVICE EVER AGAIN!!!!

If I could give negative stars I would! DO NOT SIGN A CONTRACT WITH THEM!!!!! They promise you the world and you get zero business with them then you ask to cancel the act, they say ok then they send you to collections. I spoke with the collection company and the man told me that this is what they do. They promise you everything VERBALLY then make you sign this contract and screw you!

Very good rep, went thru everything that I need to know, explained things to me if I had a question. Enjoyed working with Jamaal.I give him 5 stars.

I'm very happy with Homes.com's customer service, they're very friendly and explain things fully so you understand completely

YOU ARE WASTING MONEY!!! This is a complete scam. You are NOT NOT NOT buying leads. Period............you are only playing to be seen...that's it....thats 50$ or 600$ you're only paying to be seen. Monthly cost. If you cancel, you still gotta pay for the whole term....always check your invoice. You could be paying for more than what you asked for. Account executive told me it's just has to be a number...NO!!! It showed my zip code was 20$ I was told it was 160$. But they threw in more things to equal 160$. I wish I caught it when I did. Scam. SHUT THIS PLACE DOWN......

absolutely worst lead generation company I ever used. We advertise with tons of third party companies such as zillow, trulia, realtors.com and more. we never ever had this much disappointments. Not just they dont deliver what they promised, they will NEVER cancel your account , even after your contract and notice of cancellation. We just received a collection notice , and they are trying to get more money for canceled account . BEWARE , this is a company you need to stay away from.

WOULD NEVER USE AGAIN !!!!!As a realtor I was contacted by Homes.com to advertise on the zip code where I live. It was to be a 6 month commitment for $177.88 a month. Seemed pricey but I thought I would give it a try since it was for only 6 months. I received 1 lead for my $1067.28 investment. The best is that they keep charging you after your 6 month commitment is finished. I called their customer support who said that I had to call to cancel my 6 month subscription. I would never recommend this company ever !!!!

They are very professional and prompt to help when asked. Lots of tools on the website they made me to use as a CRM. Love it!

Used for 1 year. Recieved 4 leads over this time period and was very unhappy with the quality of lead. Do not think consumers use this website in my area (southern Indiana). When I decided to finally cancel my service it was very hard to get a hold of anyone at the company to even get a response. Took 2 and a half months and 2 extra pay cycles for them to cancel my account.

They are very underhanded and will not care if any promises on lead production or impression quantity or even at 25% of what they promise. They will just tell you sorry that it didn't work our for you and no refund shall come your way. They also will tell you it is a 6 month contract and then keep charging you past that time with the story that it is your own fault for not knowing about or stopping the auto renew process. New web site with same dishonest employees.

If I could give the a negative 5 I would, The worst advertizing company ever for real estate agents. They are a bunch of liars they promise one thing and they don't deliver what they said they would. I spend and average over 7 thousand dollars a month and have no problem paying for it. But this people are thieves with a contract. Please go to Realtor Zillow or Facebook and get some real results. The worst investment I've done.

Most unethical people I ever dealt with, their products is nothing close to what they advertise, bunch of BS and lies , so sad companies like them take advantage of agents who works really hard for their money, even after our contract was over , they charged our account and after talking to Alfredo ( manager ) he promised to refund the payment but you guessed it right, that didn’t happened Stay away from these people

Scam. I was promised only buyer/seller leads by their sales person Aaron C. so I signed up. I was told they provide rental leads FREE as a supplement, "icing on the cake", to purchasing buyer/seller leads. All they could provide were rental leads. Furthermore, they continued to try and bill me 3 months after I cancelled and sent my account to collections! I'm still dealing with this issue. Stay away!

This company is FAKE!!!! What a waste of money. DO NOT PAY FOR LEADS!!!!! You get NOTHING or trailers. When you ask about this the support group tells you it's an algorithm...ok, then why am I not receiving leads????? Stop payment on your credit card and dispute this. Write a review and call the Better Business Bureau. Help others to not fall into this trap!

Salesman lied. Manager, or so she says, Amber refuses to refund or cancel it. Bald face lies, omissions, pressure sales by Jeff. It is NOT AT ALL what Jeff represented it to be. The fact that "manager" will not do anything for me, not even apologize for the salesman tells me this is a scam! What company who wishes to continue in business does not even apologize? Beware fellow agents...this one is NO GOOD! Do not be fooled!

I would not give it a star if I did not have to. I had the same experience as another agent here. Fraud in advertising. Charged me twice for advertising in the same zip code. Would not refund. Said it was my fault they had no record of one being cancelled. Right I didn't cancel anything I was just charged twice for the same area and they said it was my fault? I don't get it. And the service was worst when they started charging me twice.

Homes.com its the worse company for Real Estate marketing on line, all promises are false, the costumer service its useless they want you to sign a 6 months contract and the leads are not good I will never work with them again and I strongly want to advise everyone not to use the service for Homes.com Please stay away from this company, don't waste your money and your time. THE WORSE COMPANY TO ADVERTISE ON REAL ESTATE!

I had my social media with Homes.com for over a year. Didn't really see any results. When my credit card expired I sent them my new number- as I was in the process of figuring out who I was going to use in the new year- and they renewed my contract for 6 MONTHS instead of month to month. When I asked them about it they told me "too bad". Wow, great way to win new clients. I told them I will warn everyone not to deal with them. Getting rid of my website with them too. Awful.....

By far the worst system ever. As agents we strive to keep up with the times. Homes.com does not do this. The leads they send are garbage. You cant reach the potential client because of fake emails, no response to emails, or no phone number given at all. After trying it for a couple months completely unsatisfied they will not let you cancel the contract early. Waste of time and money.