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Quality Pool and Spa

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Author: Kaitlyn Short

LAST UPDATED: December 19th, 2024

For several decades, Quality Pool & Spa has been a leading name in the premier pool and spa industry, proudly serving the Salt Lake Valley and Park City areas. As a second-generation, woman, veteran, and family-owned business, they bring a unique blend of tradition, expertise, and dedication to every project. Whether working with new or returning clients, Quality Pool & Spa emphasizes personalized service, ensuring that each customer receives the attention and care they deserve. Their licensed and insured team is committed to providing exceptional service across both residential and commercial projects, making them a trusted name in the industry.

What sets Quality Pool & Spa apart is their unwavering commitment to quality. The company understands that every client expects the highest standards, and they strive to deliver excellence in every aspect of their work. This philosophy is reflected in their highly trained and certified technicians, who bring integrity, skill, and knowledge to every project they undertake. From installations to maintenance and repairs, their team ensures that each pool or spa is cared for with the utmost precision, helping clients create the ultimate backyard retreat. Their dedication to professionalism and efficiency continues to set them apart as a leader in the pool and spa industry.

At the heart of Quality Pool & Spa's success is their strong client relationships. They’ve worked with people from all walks of life, always focused on providing top-notch service that leads to satisfied customers. As a business that credits its longevity to the loyalty and trust of their clients, Quality Pool & Spa remains motivated to deliver the highest standards of quality in everything they do. Whether you’re seeking to install a new pool, maintain an existing one, or explore spa options, their team is ready to provide exceptional service, backed by decades of expertise and a passion for client satisfaction.

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The Good

  • Pool & Hot Tub Maintenance Services
  • Pool & Hot Tub Opening Services
  • Pool & Hot Tub Parts, Chemicals, and Accessories
  • Pool & Hot Tub Winterizing Services
  • Pool and Spa Repair Services

Pool & Hot Tub Maintenance Services

Quality Pool & Spa offers comprehensive pool and hot tub maintenance services designed to keep your water features running smoothly and efficiently. Routine maintenance is essential to ensure the longevity of your pool or hot tub, and their highly trained technicians are equipped to handle everything from cleaning to equipment inspections. They meticulously clean surfaces, balance water chemistry, and perform thorough equipment checks to prevent potential issues. With their proactive approach, clients can enjoy a clean and safe pool or hot tub year-round without worrying about the hassles of regular upkeep. Whether you require weekly, bi-weekly, or monthly services, Quality Pool & Spa customizes maintenance plans to fit your schedule and needs, ensuring your water features remain in peak condition.

Pool & Hot Tub Opening Services

At the start of every swimming season, pool and hot tub opening services from Quality Pool & Spa are essential for a safe and efficient launch. Their experts handle every aspect of the opening process, including removing covers, cleaning debris, inspecting the equipment, and balancing the water chemistry to ensure optimal conditions for swimming. They assess any winter damage and make necessary repairs or adjustments to get your pool or hot tub up and running quickly. With their attention to detail, they ensure that the transition from winter to summer is seamless, allowing you to start enjoying your pool or hot tub without delays. Their team takes care of the technicalities, so you can focus on making the most of the warmer months.

Pool & Hot Tub Parts, Chemicals, and Accessories

Quality Pool & Spa provides a wide selection of pool and hot tub parts, chemicals, and accessories to enhance your pool and spa experience. From filters and pumps to heaters and jets, they carry high-quality replacement parts that ensure your systems are functioning optimally. They also offer a complete range of chemicals to keep your water clean, balanced, and safe for use, as well as specialty accessories to elevate your pool or spa environment. Whether you're looking for pool toys, covers, or maintenance equipment, they have everything you need to maintain a functional and enjoyable setup. Their team is available to offer expert advice on choosing the right products for your specific needs, ensuring that every element of your pool or hot tub experience is taken care of.

Pool & Hot Tub Winterizing Services

Preparing your pool or hot tub for the colder months is critical, and Quality Pool & Spa’s winterizing services ensure that your equipment is protected from freezing temperatures and harsh conditions. Their technicians take a meticulous approach to winterization, draining water from essential parts, cleaning the system, adding the appropriate chemicals, and securing covers to keep debris out during the off-season. This process helps prevent costly damage such as cracked pipes or malfunctioning equipment, ensuring that your pool or hot tub will be ready to go when the warmer weather returns. By trusting Quality Pool & Spa with winterization, you can rest easy knowing your investment is safeguarded during the colder months.

Pool and Spa Repair Services

When issues arise, Quality Pool & Spa’s pool and spa repair services are available to handle everything from minor fixes to complex repairs. Their certified technicians are trained to diagnose and resolve problems with pumps, filters, heaters, and other essential systems. Whether it’s a leak, a malfunctioning heater, or an electrical issue, their team quickly identifies the problem and offers reliable solutions to get your pool or spa back in working order. They pride themselves on offering prompt service, minimizing downtime, and ensuring that your pool or hot tub is restored to optimal performance. Whether you need emergency repairs or scheduled maintenance, Quality Pool & Spa is equipped to handle all repair needs, keeping your system in top shape year-round.

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The Bad

  • Seasonal Availability
  • Service Area
  • Costs for Premium Services

Seasonal Availability

Due to high demand, especially during peak pool seasons in spring and summer, clients may experience longer wait times for scheduling services such as pool openings, maintenance, or repairs. The company's fast-growing reputation and loyal customer base can sometimes lead to limited availability during busy months, so it’s advisable to book services in advance to avoid delays.

Service Area

While Quality Pool & Spa provides exceptional services in the Salt Lake Valley and Park City, clients outside of these areas may find limitations in the service coverage. Prospective clients in more remote locations might need to confirm if the company serves their region or if additional travel fees apply for outlying areas.

Costs for Premium Services

While Quality Pool & Spa offers a range of services to suit various budgets, premium services such as customized repairs or high-end parts can increase the overall cost. Clients should be prepared for potential added expenses, especially for luxury upgrades, repairs involving complex systems, or high-end accessories.

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The Bottom Line

Quality Pool & Spa has established itself as a trusted leader in the pool and spa industry, boasting decades of experience in serving the Salt Lake Valley and Park City areas. Their commitment to quality is evident in every aspect of their service, from the meticulous maintenance performed by certified technicians to their extensive range of products, parts, and accessories. As a woman, veteran, and family-owned business, they prioritize customer satisfaction and build lasting relationships with their clients, ensuring that every project meets the highest standards. Their comprehensive offerings, including maintenance, repair, and winterizing services, make them a one-stop solution for all pool and spa needs.

While Quality Pool & Spa excels in many areas, there are some limitations to consider. Seasonal demand can lead to longer wait times for service scheduling, especially during peak months, which may require clients to plan ahead. Additionally, their service area primarily covers the Salt Lake Valley and Park City, meaning clients outside these regions may face limitations in service availability. Lastly, while the company offers various pricing options, premium services and high-quality parts can result in higher overall costs, which clients should be prepared for, especially for more complex projects.

Overall, Quality Pool & Spa comes highly recommended for anyone seeking reliable, high-quality pool and spa services. Their experienced team, commitment to excellence, and extensive range of services make them a top choice for homeowners in their service areas. While there are a few limitations regarding availability and potential costs, the exceptional quality of their work and dedication to customer satisfaction more than make up for these concerns. Whether you're looking to install a new pool, maintain an existing system, or need expert repairs, Quality Pool & Spa has the expertise and resources to ensure your aquatic oasis remains in pristine condition.

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Bridget Barklow

They have online forms that are easy to fill out to schedule your opening and closing. They arrive when they say they are going to, and the billing is quick and easy. They communicate through text well. It is a business owned by a veteran woman. I wanted to support her after her husband who was such a nice guy, tragically died. And I’m glad I did! They have continued to do a great job even through the hard times.

6 days ago

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Hunter Virden

Great service, great people to work with. They are always open to answer your questions and come out and help fix anything you may have. I highly recommend them and I’ll continue to work with them and refer my clients to them.

1 month ago

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Tyler Nichols

We had them service or got tub and they did a great job. Fixed a leak. Reasonable prices.

2 weeks ago

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Jerome Mcdermott

My 23 year old Bullfrog hottub finally gave up the ghost (or so I thought) earlier this year. I contacted Quality Pool and Spa and a tech was sent out the next day. The tech was efficient and provided an estimate of the costs for repair. The following day he installed the necessary parts. The cost was actually less than the estimate. Any future repairs will definitely be serviced by Quality Pool and Spa.

1 month ago

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Staci Mccubbins

I am very pleased with quality pool and spa. The previous Pool company I used for years kept over chlorinating my pool and turning on our hair green and bleaching all of our swimsuits. Quality pool has kept our pool so perfectly balanced we have never had any incident of green hair or bleached suits. Not to mention, they come out immediately when I have any issues and fix the problems the first time and are very affordable. Best pool company I have ever worked with

1 month ago

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Kylie M.

We have used Quality Pool and Spas for a couple of years and have appreciated how they have been willing to share so much knowledge with us as new pool owners. They have responded very quickly when we call as well!

1 month ago

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Alan Fogel

Jeremy and his company provide high quality, personalized, and skilled service for all my hot tub needs. I look forward to working more with them in the future.

2 weeks ago

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Becky Rueckert

They took good care of our spa. They knew what they were doing, and gave us great advice for future ussues

1 month ago