Quicken software provides a user-friendly program for many levels of personal or business finances. Backed with the good reputation of its parent company, Intuit, Quicken brings great information security and a money-back guarantee good for sixty days from the purchase date.  

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The Good

  • Great tools
  • Money-back guarantee
  • Sync with Turbo Tax

Quicken offers a variety of tools, which will be available to you depending on which package you select. These tools include budget planning, categorized spending, forecasting and debt and investment help. Using the new Portfolio X-ray technology, available in the Premier package, you can scan all of your investment holdings to locate your portfolio strengths and weaknesses.

The company does alert customers of things like unusual spending on their account, high or low balances, budget limits, and bill reminders. Alerts are sent via email, program and/or texts. Also, Quicken is a downloadable software with many different package options for the varying financial needs of individuals. Some of Quicken's highlights include:

  • 60-day money-back guarantee
  • Automatic categorized expenses
  • Free credit score
  • Debt and investment tools
  • Custom alerts
  • Export to Turbo Tax
  • Mobile apps

The Quicken software "Starter Edition" is $39.99, and price increases as you move up into more advanced packages. Any version of the software comes with a 60-day money-back guarantee, so if you're not happy with what you paid for you're not out the money. (Not including shipping and handling fees.)

This software allows you to sync your account between your computer, tablet and smart phone. This enables you to check balances, manage accounts and track purchases 24/7. You can also set up custom alerts for large deposits, overspending, and bank fees.

When tax season rolls around, simply export your Quicken information to Turbo Tax, for quick and easy tax preparations. Quicken also provides live chats, answers posted through the online community to provide help, answers and advice for users.

The Bad

  • No free options
  • Customer complaints
  • Not a SaaS

Though Quicken offers a variety of software packages, none of them are offered for free. There is a 60-day money-back guarantee, but there is no free trial period to test out the software. You can purchase the Starter Edition of Quicken for $39.99, but the personal finance packages can be as expensive as $104.99. However, if you're looking for more advanced functions and investment portfolio tracking, the more expensive Premier package could still be the right choice for you.

Quicken is not a Software as a Service. This is downloadable software, opposed to being web browser-based. You either have to download it to your computer's memory online, or use the CD-ROM version.

Quicken released their new 2015 software at the end of the 2014 year, and there have been many complaints about bugs and unresolved issues coming with the update. Many of the complaints have come from long standing Quicken customers who loved the software prior to the new update. This might be something to be leery of when making your personal finance software choice, at least until these problems are resolved.

The Bottom Line

Quicken provides access on multiple devices, provides a money-back guarantee and has a variety of products for varying levels of financial needs. While being more expensive, Quicken is great choice for consumers looking for comprehensive budgeting and finance software with advanced functionalities. Those that use Quicken can expect the following from the service:

  1. Free credit score
  2. Variety of software packages to choose from
  3. Tax prep included
  4. No free trial
  5. Software update problems

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User Reviews

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4 Reviews

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John Burnside
June 10th, 2019 Colorado Springs, CO DETAILS
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Quicken used to be all I used but they got greedy and want a yearly subscription or else they freeze your software because it's obsolete. Have become very difficult to work with and customer service is terrible. I gave up after 14 years of using their software to manage my business and now use a free online service.

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James Larson
August 31st, 2018 Pleasant Grove, UT

We have used Quicken to help with our finances, not only with our business, but also our personal budgeting. They seem more catered towards the business end, but with a little tweaking, it also works well if you want to use it for your own stuff.

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Blake Olson
July 10th, 2018 Gilbert, AZ

I have been a Quicken user for over 20 years. It used to be a very good product and second to none. In the past few years it has become very problematic connecting to my bank. It works for awhile and then just stops for no reason. Then you have to remove and re-add the account which gets very frustrating. I have a couple of accounts that won't work no matter what I do. Their customer service is pretty much no help either. Problem is there is no competition so I limp along with it.

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Trent Allen
June 25th, 2018 Queen Creek, AZ

Super easy to use. Amazing what it can do to manage your personal finance. Everything you will ever need to stay focused on your financial goals. The reports have been most helpful to us.

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