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Since 2007, Tuts+ has been providing users with an inexpensive way to learn anytime, anywhere with a system that is not specifically structured to follow a certain learning formula. For an affordable membership signup, users get the following:
Tuts+ prices are highly competitive with other companies in the online learning community. Users can also cancel memberships at any time, though they can still use the site until the subscription period expires. Tuts+ also offers free tutorials that anyone can watch and all videos offer two free previews. If this offer interests customers but they still aren't ready to commit, Tuts+ allows users a 14-day free trial in which they have access to all videos and tutorials. Perhaps one of the best functions of Tuts+ is the ability to download videos and watch offline. This makes learning from anywhere and anytime possible for students.
In addition to their video courses, Tuts+ offers eBook downloads covering design and illustration, 3D graphics, business, and much more. These eBooks do not cost anything beyond the subscription fee that customers are already paying for Tuts+'s video courses.
The lack of Customer Service accessibility is one of the downers for Tuts+. In the event of an account emergency or an urgent question, users have no immediate access to assistance and are forced to wait for a response via email. This complicates the communication process. Similarly, students have no way to communicate with video instructors. All questions, feedback and comments are entered in a community comment section and are at the mercy of fellow students. Lastly, students are accountable for tracking their progress because none of the Tuts+ courses provides assignments, actives or tests in which students can test the skills they have been learning. While this may be doable for self-driven individuals, young students will most likely need the guidance or drive of an older adult to track learning progress.
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