KelbyOne Media Group has been an established group in the online learning business for over a decade. They offer more than 10,000 videos on subjects from shooting landscapes, portraits, sports and weddings, to improving personal photography businesses, to generating inspiration. All of these courses are offered 24-hours a day, seven days a week and can be accessed on-demand, anytime, anywhere. KelbyOne strives to provide courses led by the most talented, knowledgeable and gifted instructors in the industry. With classes offered for beginners to experts, these professional photographers are able to answer questions, give advice and inspire creativity.
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- Unlimited access
After subscribing to KelbyOne, students gain access to an unlimited amount of courses and are free to pick and choose subjects they are most interested in. They can learn anywhere, anytime from any device. Subscribers also get discounts on the latest photography gear and hardware and receive monthly issues of Photoshop User magazine. Best of all, KelbyOne simulates a classroom environment that places learners directly next to the instructors as they explore and capture amazing images.
Kelbyone is also a step ahead of some other online learning sites by not only listing their pricing information directly on their site, but also including a number of support features, including a relevant FAQ section, a blog, as well as email and phone support. They've also partnered with a number of top photo companies in the industry, including Adobe, a Fortune 500 company.
- No free trial
KelbyOne's prices are a bit higher than the competitive companies. However, this may be a result of the quality of service students receive in instruction and content. For the time being, the site's lack of direct communication with the instructor is also a downfall for the company, especially for beginners who need extra leadership and instructional support. Also, complaints concerning billing and collection issues seem to be common for KelbyOne. A few users complained about being unknowingly charged for a service they never subscribed to, while others stated that the company refused to honor the set price stated in the terms and conditions. Customers have also complained that the company charged them for unauthorized services.
KelbyOne offers no free trial - not even a free demo - of its services. In short, KelbyOne is lacking in three major areas:
- Issues with billing and delivery
- No free trial or demo of its services
- Problems with their mobile apps