Marble Law
3.9
5.6
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Kimberly Dromgoole Southlake, TX
Enjoyed the customer service and friendly representatives. One issue, wad told one price and then added more money however, a discount was given. Absolutely over the payment plan option.
1 year ago
Jaime Longrie Minneapolis, MN
Blown away by their professional, empathy, and how easy the whole process was. I also had a follow-up with Elijah. He was great and confirmed how great the legal firm is. Thanks so much.
1 year ago
Reply from Marble Law
Hi Jaime! Thank you for taking the time and leaving a review about Marble. Please reach out if there is anything else we can do for you!
May. 2nd, 2023
Andrew Naber Denver, CO
I had a fantastic experience with this Law firm. The staff were incredibly kind and personable, and my case was handled with ease. I encountered no issues with my case or the processes. I highly recommend them!!
1 year ago
Reply from Marble Law
Hi Andrew! Thank you so much for taking the time and leaving a review on how Marble has assisted you. Please reach out if there is anything else we can do for you.
May. 2nd, 2023
Shana Visotski Ashburn, VA
I had a great experience working with Marble Law on a family law case. They made the process easy by communicating online and offering a reasonable payment plan. They really helped me out and are totally legit.
1 year ago
Reply from Marble Law
Hi Shana! It is amazing to hear from you! Thank you for taking the time to leave a great review! We are glad that we are able to give you a plan that fits your lifestyle. Please reach out to us if there is anything else you may need.
Apr. 6th, 2023
Harry Walker Miami, FL
The care that was given to my case, by my case manager, made all the difference and made me feel secure with the firm. Also the payment plan came so useful, and really took out a lot of the stress from the process.
1 year ago Edited February 24, 2023
Reply from Marble Law
Hi Harry!
Thank you for kind words about your legal team. We are happy to heat that the payment plan came to be very useful and took the stress from the process. Thank you for choosing Marble Law!
Thank you for kind words about your legal team. We are happy to heat that the payment plan came to be very useful and took the stress from the process. Thank you for choosing Marble Law!
Feb. 27th, 2023
Emily Canale Los Angeles, CA
I would wholeheartedly recommend using Marble! They were so patient, and their payment plan was a real lifesaver with my custody case. My attorney was very professional and empathetic.
1 year ago Edited December 26, 2022
Reply from Marble Law
Hi Emily! Thank you so much for sharing your experience with our community. We are so happy we were able to help you with your custody case. We will be sure to share this review with your attorney and team.
Jan. 3rd, 2023
Elliott Fleming New York, NY
helped me get a very meaningful tax relief for my small business, and saved me a lot of money which is huge for me as my business was already barely paying wages during covid.
2 years ago
Reply from Marble Law
Hi Elliot,
Thank you so much for sharing your feedback. We are always glad to help! Wishing you the best.
- The Marble Team
Thank you so much for sharing your feedback. We are always glad to help! Wishing you the best.
- The Marble Team
Sep. 8th, 2022
Christian Lee Washington, DC
used Marble’s lawyer to finalize my divorce and settle some matters about custody. Everyone there showed a very respectful and considerate attitude, and were very helpful and informative during this exhausting process.
2 years ago
Reply from Marble Law
Hi Christian,
Thank you for sharing your feedback. We are so glad to have been of assistance during this difficult time and are wishing you nothing but the best in the future.
Regards,
The Marble Team
Thank you for sharing your feedback. We are so glad to have been of assistance during this difficult time and are wishing you nothing but the best in the future.
Regards,
The Marble Team
Sep. 8th, 2022
Brynn Evans New York, NY
Best law firm that I've worked with, very competent staff and available whenever I reached out, kept me up to date on my case at all times, and they managed to successfully win my case very quickly.
2 years ago
Reply from Marble Law
Hi Brynn,
Thank you for sharing your thoughts with us. We are humbled by your compliments and most of all; are thankful to have been in a position to help. Please do not hesitate to reach out, we will be right here!
Thank you,
The Marble Team
Thank you for sharing your thoughts with us. We are humbled by your compliments and most of all; are thankful to have been in a position to help. Please do not hesitate to reach out, we will be right here!
Thank you,
The Marble Team
Aug. 30th, 2022
michael cox New York, NY
I was starting a rough divorce, and i was very pleased to get very professional treatment, especially from my attorney Nathalie, which helped me undestand the more complex sides of the legal process I was in.
2 years ago
Reply from Marble Law
Hello michael cox,
We can’t tell you how much we appreciate this review. We’re so glad to hear that you loved our process and working with your attorney. We’ll be sure to send your kind words their way. Thanks again for writing in! If you ever need anything else in the future, you can always find us at marble.co.
Warmly,
The Marble team
We can’t tell you how much we appreciate this review. We’re so glad to hear that you loved our process and working with your attorney. We’ll be sure to send your kind words their way. Thanks again for writing in! If you ever need anything else in the future, you can always find us at marble.co.
Warmly,
The Marble team
Aug. 23rd, 2022
Review Source
Daniel Andersonq Phoenix, AZ
These are excellent people! I live in Arizona and they took care of my adoption. I am eternally grateful for all they did for me! The fee was the lowest a law firm has offered me and it was worth it!
2 years ago
Reply from Marble Law
Hello Daniel Andersonq,
We can’t tell you how much we appreciate this review. We’re so glad to hear that you loved our process and working with your attorney. We’ll be sure to send your kind words their way. Thanks again for writing in! If you ever need anything else in the future, you can always find us at marble.co.
Warmly,
The Marble team
We can’t tell you how much we appreciate this review. We’re so glad to hear that you loved our process and working with your attorney. We’ll be sure to send your kind words their way. Thanks again for writing in! If you ever need anything else in the future, you can always find us at marble.co.
Warmly,
The Marble team
Aug. 23rd, 2022
Gerald Tobler Washington, DC
I had a very positive experience with the whole team at Marble law. They were professional, responsive, and knowledgeable. I was also pleasantly surprised with the bill. I highly recommend their services.
2 years ago Edited June 1, 2022
Reply from Marble Law
Hello Gerald Tobler,
We can’t tell you how much we appreciate this review. We’re so glad to hear that you loved our process and working with your attorney. We’ll be sure to send your kind words their way. Thanks again for writing in! If you ever need anything else in the future, you can always find us at marble.co.
Warmly,
The Marble team
We can’t tell you how much we appreciate this review. We’re so glad to hear that you loved our process and working with your attorney. We’ll be sure to send your kind words their way. Thanks again for writing in! If you ever need anything else in the future, you can always find us at marble.co.
Warmly,
The Marble team
Aug. 23rd, 2022
James Martinez Washington, DC
Marble law's team is amazing. They're honest, professional, knowledgeable, and they really care a lot about their clients. I strongly recommend retaining them, as they will take care of you better than anyone around.
2 years ago
Reply from Marble Law
Hello James Martinez,
We can’t tell you how much we appreciate this review. We’re so glad to hear that you loved our process and working with your attorney. We’ll be sure to send your kind words their way. Thanks again for writing in! If you ever need anything else in the future, you can always find us at marble.co.
Warmly,
The Marble team
We can’t tell you how much we appreciate this review. We’re so glad to hear that you loved our process and working with your attorney. We’ll be sure to send your kind words their way. Thanks again for writing in! If you ever need anything else in the future, you can always find us at marble.co.
Warmly,
The Marble team
Aug. 23rd, 2022
Rosalia Mcneil Santa Clara, CA
I'd like to thank Marble with all my heart. It's been a long journey and I'm glad I went through it with them. They have a whole team supporting you and making sure you're updated and involved. Bless you guys.
2 years ago
Reply from Marble Law
Hello Rosalia Mcneil,
We can’t tell you how much we appreciate this review. We’re so glad to hear that you loved our process and working with your attorney. We’ll be sure to send your kind words their way. Thanks again for writing in! If you ever need anything else in the future, you can always find us at marble.co.
Warmly,
The Marble team
We can’t tell you how much we appreciate this review. We’re so glad to hear that you loved our process and working with your attorney. We’ll be sure to send your kind words their way. Thanks again for writing in! If you ever need anything else in the future, you can always find us at marble.co.
Warmly,
The Marble team
Aug. 23rd, 2022
Review Source
Thomas Wilson
Marble helped me through a difficult time in my life with such an easy process, and amazing customer service.
7 months ago
Reply from Marble Law
Thank you so much for leaving such an amazing review on how Marble has assisted during this difficult legal journey. Please do not hesitate to reach out if you need anything else from Marble.
Mar. 26th, 2024
Doug West Valley City, UT
Hired this Law Firm to assist with a TRO and Custody matter, They were immediately paid. Prior to the hearing the attorney evaded my calls, even when they accidentally picked up the call, they hung up on me. Just prior to the hearing the attorney filed a motion with out my permission to extend the process to require an additional hearing. Despite my contract with them stating that if the attorney delays the outcome there would be not additional fee, they demanded more money. The Attorney quit the case without resolution or putting any actual work into the case.
11 months ago
Brandi Rainey
I cant even put stars for this law firm They caused nothing but stress and depression and now an over $2,000 charge for one thing they did! It was never explained throughly that all they would be doing was the starter paperwork for my custody case. I could hardly EVER get anyone on the phone from my lawyer or my team And when the lawyer says Are you sure you can win this? After the intital consultation I was worried but gave him a shot. I could only get ahold of one to two people and that was only after me constantly hounding them. When court was coming up and I was told there would be an additional charge for him showing up, I had a breakdown. I dont believe I should have to pay such an ungodly amount as a single mom trying to get her kids back and you did NOTHING but cause me more stress and anxiety to boot!! I had to discharge myself from this firm and find someone who would actually help me and be with me the whole way through!!! I have proof where I emailed constantly trying to get updates to no avail. And now I have this ungodly amount of money on my credit I cant pay! You should better communicate to your clients EXACTLY what they are getting for the amount you require them to pay!!!! I was never explained to throughly about what I was fully getting! There was no fluidity to how things were done and it was an awful, stressful experience!!!! I dont think I should have to pay this bill!!
1 year ago
Reply from Marble Law
Thank you for your honest feedback. We are sorry to hear your experience fell short of the quality legal care we strive to provide. Our client quality team will look into this and be reaching out to discuss your concerns!
Sep. 22nd, 2023
Michael R Sorrento, FL
After waiting time and time again and through two different attorneys of theirs nothing was every completed. After several explanations of what was needed still attempted to file the wrong items. Attorneys don't return calls and you constantly have to chase your tail with them. Quick to take your money but horrible at delivering any results. After 7 months deal waiting and waiting asked for a refund and still got the run around. Finally agreed to refund and they stated "someone " would call to finalize results and complete refund in 7-10 days. No one ever called just received an email stating the refund would process 7-10 days. 21 days later still no refund and impossible to get anyone on the phone. Incentive, horrible service, on a legal matter that was drug out over 7 months with no resolution. Would never recommend.
1 year ago
Kam Rola Austin, TX
This is the most unresponsive and unprofessional law firm. I’m an active duty service member trying to get a divorce.Dealing with their customer service is the most challenging part. With the lack of communication with attorneys and paralegals and the bare minimum of help from customer service, take your money elsewhere. You will wait 1-3 business days for any concern, then never receive a call. Then when you call back, it’s another 1-3 business days, and the circle repeats. I constantly call about the same issues and get the same cookie-cutter answer. No supervisor can help, and customer service is the only number not to receive help. It may be affordable, but you get what you pay for. Take your money to a more professional firm because Marble Law is anything but professional. You already deal with many stressors needing legal help, but dealing with this company makes it 100 times worse. Why pay your good money to these people so that they can add to your headache?
1 year ago
Krissy Gonzales El Paso, TX
BIG SCAM!!!
If I could give 0 stars I would! Paying them any type of money was a big mistake on my end. I had a custody case that was not taking seriously at all. I have tried to reach out to my attorney several times, she simply ignores several of my messages. I even called and requested a new one and couldn't even get them to call me back. If you want to lose your kid in a custody case, hire these people. If you want to constantly have to reach out to your lawyer and be ignored, hire marble law firm. If you want to ask your lawyer to put in motions and for her to do nothing for WEEKS, this is your place. They’re really out here SCAMMING PEOPLE and playing with lives. save yourself much time energy and stress and hire a real law firm.
1 year ago
Tanesha Greene Baltimore, MD
DON'T DO IT!
I hired Marble Law because of the payment options, and the need for a lawyer immediately for my custody case. I had court dates quickly approaching, and responses to the opposing party that needed to be filed. I was assured by Marble that they would get right on it, and documents would be filed immediately. Needles to say I go to court in two weeks, and after a six weeks in, NOTHING has been filed. I have made phone calls, and sent an email to Marble stating my concerns... They still haven't responded. What makes matters worse is I am paying $9,000+ for LIMITED SCOPE services.
For $9,000+ I "get" my discovery response filed, request for discovery, and Trial. Turns out those rates are highway robbery!!! I am being GREATLY OVERCHARGED for these services. I have a very easy case (so I've been told by several lawyers) so at this point I have zero confidence in a firm that has not lived up to ANY of their promises. I essentially took on all of this debt for nothing!
Marble saw my desperation and capitalized on it! I have every intention of reporting this firm!!!
1 year ago
Review Source
Francisco Vacaville, CA
The person that consulted was clear and gave me my options. The follow-up was painless and easy to understand. The process for financing was easy as well.
1 year ago
Review Source
Justin Phillips
Overall experience was great. My lawyer was attentive, easy going, responded quickly and made me feel comfortable in the process. Would highly recommend this service.
1 year ago
James derry
I signed on with Marble Law a while ago. My attorney Paisley A was a complete failure, she made promise she did not keep. She did no research on my ex for the divorce at all. She did not respond for days or weeks after messaging unless I held payment. The Tennessee managing attorney Jeremy made promises and drug out a continuance that never got filed, even though he said how important it was to be filed with in 30 days. After they failed for almost 3 weeks to get my file corrected with the correct charges, then they wanted to hold me up for more money. In the end I have a trial date 6/6 and they have completely put me in a very bad situation. Jeremy sent a text saying they were going to file the continuance for free, of course after they drug it out and he could find a way out of it. This review will be all over the internet. This is so bad I am in the process of filing a bar association complaint and with the state attorney general. Do not use this company if you value your case or money.
1 year ago
Review Source
Lisa blackman Port Saint Lucie, FL
I signed up with marble law a month ago they promised that I would have an assistant and a paralegal and a lawyer. I’ve never was given a paralegal, and the assistant was very unhelpful pretty much useless. The lawyer kept telling me he was going to contact my ex-husband‘s attorney the next day but it never happened. It’s a month later and it still hasn’t happened. Meanwhile, my daughter and I are living without alimony. I have a special-needs daughter and we are have really struggling. They charge me a ridiculous amount of money I was willing to pay. But they made promises that they cannot keep. They said it would be very simple. Will be done in two weeks and here we are a month later and they don’t even contact you. There’s no email address for the attorneys. The whole thing is a scam. The whole thing is ridiculous so disappointing I am filing a complaint against a lawyer and the law firm for negligence. Had they filed when they were supposed to with my lawyer? I would’ve had this months alimony, but he chose not to and when you try to call them, they don’t answer and there’s no email. The whole thing is like unbelievable
1 year ago
Reply from Marble Law
Hi Lisa, We appreciate you letting us know about your experience and we are sorry to hear we fell short. Our client quality team will reach out to you to see how we can help get you back on track as we strive for everyone to have a great customer experience. Thank you!
Apr. 27th, 2023
Tony Pitaniello Plano, TX
***WHATEVER YOU DO DON"T CHOOSE MARBLE!!!** I never give anything but 5 stars and glowing reviews but a consumer warning is needed here. I wanted to give zero stars but it would not let me. This is not a real law firm. It is also not a human or humanitarian law firm by any stretch of the imagination. This is a middleman that will find you a lawyer somewhere within 500 miles of you. The type of lawyer that they will find you is one that is incompetent and desperately needs leads and will try every means, including delays and forcing the case to go to court when it doesn't need to to get extra money from you. The bundling concept is garbage and I wound up getting charged double what they opposing party was charged by a real lawyer that lived and worked right in the county that our case was in. The incompetent lawyers that Marble connected me with lived many miles away each and did nothing but harm. Actually, if you want to spend a lot of money for nothing and help the opposing party, go ahead and sign up with the Marble scam.
1 year ago Edited April 5, 2023
Reply from Marble Law
Hi Tony, We regret that we didn't provide you with a positive experience. Our company's mission is to help move you forward and provide clarity to you during this difficult time. Thank you for bringing this to our attention, your feedback is very important to us. Our Client Quality Team will have someone reach out to you or you can contact us at outreach@themarbleway.com. Thank you!
Apr. 5th, 2023
Burned in Florida Lakeland, FL
We lost out on a very important opportunity for a young lady we've been raising for the last 5 years. She graduated high school with amazing grades and wanted to go to college. Due to COVID, adopting her was delayed.
Against my better judgment, we hired this firm to help us make it happen quickly to meet deadlines for college in the fall. We were told via email that the entire process would only take 4 months, it's been ten. Plan B is to now wait until she turns 18 in September, then she could apply on her own, but has to wait an additional year to apply. Unfortunately, taking her in wasn't planned, so we didn't have the cash saved up to pay for her tuition. By adopting her, we could have used my wife's disability benefits from the V.A. to cover the expense but that deadline has now passed.
Of course, Marble is just a referral agency, which is why I didn't want to use them. You pay them to find you an attorney, generally struggling attorneys. The entire setup is prone to failure, aside from low-hanging legal fruit. The attorneys Marble hires are forced to work at a fraction of their hourly rates, meaning they focus on the easy money and push others aside in pursuit of quick cash. Most legal issues are complicated on some level, so many suffer as we have. If you look closely at the positive reviews found on Google and such, they look fake. Most are five stars, posted recently, and all with the same voice.
We were hurt by this company, which promised the world and delivered nothing. We asked for a refund and they ghosted us.
1 year ago Edited March 20, 2023
Lisa Adams Portland, OR
I began with Marble Dec 14th 2022 and to date I am on the hook for approx $12,000, and now I am 22 days away from the next hearing at which point myself, my kids, and all our animals, 5 horses, 4 dogs, 4 cats and 3 goats will literally be put out on the street with NO WHERE to go.
My case is a complicated one and not what you would refer to as a "slam dunk". However I have come to the conclusion and it is abundantly clear that my "attorney" is not experienced and my case is not the type of case that a novice attorney should be cutting their teeth on.
At the last couple hearings it was very apparent and obvious to me that my attorney did not know basic court rules. How many pages could a motion be, how many pages of exhibits could you submit, and when you should submit them and the fact that my hearing was not the proper venue to argue what she was arguing.
I have wasted almost 3 months with this attorney, whom I actually like, however as stated she is clearly not experienced enough to handle this situation. She seems overwhelmed, overworked, frazzled, and at hearings appears as a high school student trying to do a book report on a book they havent read. I am repeatedly told by her how confident she is in our position yet every single hearing she is shot-down and destroyed by the judge and opposing counsel. I actually feel embarrassed...because of the way she presents herself. At one of the hearings the judge as much as she could without giving legal advice told her she needed to redirect her focus but then at the last hearing my attorney went in with exactly the same argument as the hearing before and the disappointment and disapproval on the judge's face was clearly apparent. For example the judge said, so you didnt submit anything new and you are coming to me with the same argument? Then in the middle of my hearing the judge was handed 150 pages of exhibits, which my attorney submitted the day before the hearing and the judge and opposing counsel obliterated her right in the middle of the hearing. For the past several days from that hearing on March 1st, where we lost yet again, she tells me she is going to tell me next steps, what our plan is, give me an update etc...that was 8 days ago and I still havent heard from her. I then received a phone call from Marble finance department telling me the last case was "closed" which again has a hearing date of March 31st! How is it closed?? and its going to be another $3000 for some "motion". What motion?
I am running out of time and I can not sit here assuming that she has this handled when every time she has told me that before its clear she doesnt. Its too late now to tell me that I dont have a case. Its too late now...3 months and $12000 have been wasted by someone telling me that I do. I am literally facing being put out on the street with nowhere to go and I need someone to step in and take this over, now ASAP.
1 year ago
Reply from Marble Law
Hello Lisa,
Thank you for your feedback and your review, We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with Marble Law and our team. “Your happiness is our number one priority”. I am going to send you a private message to contact me directly. My commitment is to work with you to provide you a resolution to your concerns. Again I will reach out to you privately to discuss further. Kenya
Thank you for your feedback and your review, We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with Marble Law and our team. “Your happiness is our number one priority”. I am going to send you a private message to contact me directly. My commitment is to work with you to provide you a resolution to your concerns. Again I will reach out to you privately to discuss further. Kenya
Mar. 10th, 2023
S Gilbert Queens, NY
When I was set up originally as a client of Marble Law, the financial team set me up perfectly and followed through to return mu calls and messages, until they received my money.
Once they received my money - either they became unreachable, or when I finally received contact after much agony and effort, they did not follow through with my case.
Following my previous negative reviews, of my experiences with this company - the client quality team reached out to me, after promising in their reply to get me back on track and to address the hardships caused to me by Marble Law. I was then promised a call to follow up and discuss the issues properly, after the specialist conveyed the need to gather the necessary facts and details relayed before discussing the appropriate measures needed to address the issues raised. I never received that follow up call to discuss the issues as promised. I emailed the specialists again in order to receive contact and to address the issues properly. In my experience there is no follow through with this company.
Be warned and Save yourselves and your family. I would not recommend placing the legal issues of your family in the hands of such a firm.
1 year ago Edited March 22, 2023
Review Source
JESSE Abner Frankfort, KY
My name is Jesse A of St Mary's ga,I am currently assigned a child custody lawyer through this law firm,and I have been contacted 1 time through email since I hired one of their attorneys named Casey,any email I sent gets no response,except 1,I am not informed on anything happening,at first she was very polite on the phone and said she would be in contact after payment,then after payment I never got the response in the time frame they gave,I called,and then finally instead of returning my phone call,I get a email.i have since then tried to update her about my case with no response .I am a very reasonable person,but this does not feel right ,and I am giving it until Friday March 3rd,to at least get a voice chat and some information,or for her to discuss the case ,and listen to what I have to tell her,or I will be seeking a refund,and finding other council.she could be an amazing lawyer and very busy,but it only takes 2 mins to send a reply or call and tell me that.not trying to be rude in the slightest.but I haven't seen my children in 18days,and I would just like to know that this person cares about my case and not just money.hired Feb 12 and it is not March 1st and I got 1 email and zero replays or interest in what I am saying.if the lawyer feels that she is to busy or not a good fit for my case ,I would like to know.because my children are 3 and 5,and I am missing out on a lot everyday I am not with them .so as of right now I would not suggest anyone use this law firm.or they can change my mind and I will change my review.
1 year ago
Reply from Marble Law
Hello Jesse,
Thank you for your review and feedback! I am so sorry to hear we did not meet your expectation, we strive to get the most positive outcomes for our clients and their cases, and are very disappointed when it’s not possible with every case. Please contact me at your earliest convenience so that I may work with you in providing a resolution for your concerns. I also look forward to hearing from you to obtain additional feedback regarding your experience and working with you to provide a resolution .
Thank you for your review and feedback! I am so sorry to hear we did not meet your expectation, we strive to get the most positive outcomes for our clients and their cases, and are very disappointed when it’s not possible with every case. Please contact me at your earliest convenience so that I may work with you in providing a resolution for your concerns. I also look forward to hearing from you to obtain additional feedback regarding your experience and working with you to provide a resolution .
Mar. 1st, 2023
Review Source
Deshunte Stitt Mesquite, TX
I wouldn’t recommend this law firm to my worst enemy.. My attorney was not prepared for my hearing, she didn’t not know how to question me at court, it was so bad that the judge had to interrupt her doing the questioning and tell her what she was doing wrong. Morgan R also expressed to me that i was giving her anxiety cause i had questions about my case and wanted to know the worst case scenario, she also went on to tell me how she had other case to prepare for so she couldn’t talk to me anymore “at that time”.
I get that she is a Laywer and have case but i work and have cases as well and i can unsure anyone that each gets my undivided attention and i am alway prepared for anything.
Before i paid any money and was on the phone with a recruiter i asked for a bull dog Laywer cause i knew what type of person i was up against. I have called and tried talk to upper management to get a new Laywer but no luck at this time.
I feel like i have been Rob, it’s always about the money and i wouldn’t have a problem with that if i was seeing some results.
I pray this review helps the next person not to get robbed.
1 year ago
Reply from Marble Law
Hi Deshunte, we are sorry to learn about your experience and we will be looking into the items that you addressed in your review as we take these matters seriously. We will have someone reach out to you to learn more about the events that transpired. Thank you!
Jan. 11th, 2023
Michelle Whalen Cleveland, OH
I did a Google search for "discount divorce attorney" and Marble Law came up. I didn't have any money as my husband (the breadwinner) was not providing me any money help since our separation. I wanted to file for divorce first so I could be somewhat in control of the process. I contracted with Marble Law to file for divorce. Well, beware. That's ALL I GOT. I was charged $2000 just to file the divorce paperwork. I thought they would follow my case through at least the first hearing. Nope, not to be. I got a call that in order to file the Motion for Spousal Support and be represented for that hearing, it would cost another $2500. What!? What part of this is a discount? At this rate, paying for each step, it will be an invoice over $10,000!! I can say with certainty that I WOULD NEVER RECOMMEND Marble Law. Now I have no other choice than to represent myself for the remainder of the proceedings because I wasted $2000 (that I didn't have) not realizing how they work, or lack thereof. They take advantage of people in the worst times of their lives. Thanks for that Marble Law. Your "discount" program sucks and takes advantage of people.
1 year ago
Reply from Marble Law
Hi Michelle. I'm terribly sorry to learn about your experience. We strive to provide affordable legal care to our clients and we are sorry to hear that we fell short with providing you a positive experience. We will have someone from our team reach out to you to discuss the concerns you addressed. Thank you !
Dec. 16th, 2022
Izzie G Irvine, CA
I don't know how this company has been able to obtain as many stars as they currently have on Trust Pilot. Read their Yelp Reviews and do your research.
In speaking with other attorneys, they spoke horribly about the process (or lack thereof) which really reflected my own experience from start to finish.
The only person that is accessible to you is the person in charge of collecting your payment.
My case is related to family law/child custody.
We have a trial and a pre-trial that is coming up at the end of this week.
I finally heard back from the attorney who was assigned to me, last Friday (today is Tuesday). He thought less than a week was ample time to prepare for a pre-trial and a trial.
I have no words. My family case is complex and we needed an expert witness and other witnesses. All of this was laid out when engaging with Marble. All of this was specifically relayed to the attorney the first week in October. He gave me homework and requests that I completed within a day. I never heard back from him until this past Friday.
My case managers keep changing. I don't think they even know how to help me. There are no defined processes for escalation besides "let me have a think" / "I will look into this."
I was way too nice in the beginning until I realized that they are NOT doing this for free and they are not my friend. This is a business that I am paying for a service in an area that I cannot drop the ball on.
Marble has no oversight on lawyers they "co-counsel" with. This means they find an attorney near you whom they have a weak relationship with and outsource you to him, despite informing you that you will have a case manager and a paralegal in addition to your attorney assigned to your case.
Despite my multiple and repeated attempts to reach the attorney, no one at Marble was concerned. I also could not get anyone to pick up the phone.
I had to schedule multiple requests online for a new consultation in order to get someone to call me back.
This really felt like a scam.
If I can save anyone a headache or trouble by not going with them, please listen to me. You do not want to be in my shoes, without representation, on a pre-trial before a judge and an aggressive opposing counsel.
They left me out to dry.
I have requested my money back.
Not once have my concerns been validated but instead, I was provided with "I am going to look into this" only to not hear back from anyone.
If you don't have options and go with Marble Law, brace yourself for another uphill battle.
1 year ago
Reply from Marble Law
HI Izzie can you send your cotact details so we can reach out to you to see how we can help. You can send an email to support@themarbleway.com, thanks!
Nov. 29th, 2022
Jessi Ruiz Kennedy Phoenix, AZ
Words can not begin to express my extreme frustration and disappointment with Marble Law. I needed some legal advise and to file some paperwork back on September 27th. I had to call back at a later time to schedule another meeting before filing paperwork due to the change in my circumstances. I have been cancelled on three times! Each time I sat around for an hour waiting for the attorney's phone call. Several hours later I'd get a call saying how sorry they were and schedule me out another appointment a whole week later. It is now November 8th and even the Senior Partner that was supposed to call me, never contacted me, not even to reschedule. I am no closer to solving my issue or getting the paperwork taken care of that I need. This was an absolutely a terrible experience during an already extremely difficult time in my life.
1 year ago
Reply from Marble Law
Hi Jessi, we are so sorry to learn about your frustrations. We strive for our clients have a positive experience and we will look into what transpired and reach out with to discuss the concerns you addressed. Thank you!
Dec. 16th, 2022
Marigold Channel Dammam, 04
Prices are extremely high! Just having a payment plan shouldn’t be a justification to be a rip off!! I asked them to apply for the green card for my wife and 3 kids. In the beginning they told me their legal fees would be 5000 $ but I would get a discount because I am applying for four people. When the money people called me after the initial consultation, they told me it will be 5500 for each one, but they will make a discount to be 5000!!! Other offices provide the same services for around 3000-3500 and that seems reasonable especially cause there are other costs included in the process other than the legal fees. Just didn’t feel comfortable from the beginning and I didn’t want to start something with them then regret In the middle of the process.
2 years ago
Reply from Marble Law
Hello Marigold, Thank you for your feedback and review, I am so sorry to hear we did not meet your expectation which I am sure is very frustrating. I would love to speak with you to provide a resolution for your issue/ concerns. I will be reaching out to you privately to assist anyway i can.
Nov. 22nd, 2022
Mike Barry Fort Myers, FL
Do your self a favor and hire ANYONE ELSE but Marble Law. They are a sales company that takes your case and farms it out to attorney's that look at you like nothing but a number. you think your getting a deal with Marble but your not. Your being taken advantage of in an unfortunate situation. They had a slam dunk case with me and ran it into the ground. They didn't even communicate when i had court or deadlines. I missed court because they didn't respond to email, texts, or call backs for five days leading up to court. they neglected to tell me it was on zoom vs in person. They seriously don't care about your case they just want to collect the monoey... HIRE ANYONE ELSE BUT THIS COMPANY THEY ARE EQUAL TO LAW BROKERS TAKING YOUR CASE AND FARMING IT OUT TO C- LEVEL LAWYERS.
2 years ago
Reply from Marble Law
Hi Mike,
We are sorry to learn about your experience and we strive for a positive experience with all of our clients. We appreciate your feedback and we will be reaching out to you to see how we can help resolve the issues you faced.
We are sorry to learn about your experience and we strive for a positive experience with all of our clients. We appreciate your feedback and we will be reaching out to you to see how we can help resolve the issues you faced.
Sep. 26th, 2022
Kameron A Salt Lake City, UT
Hands down the worst experience of my life. My daughter has been kept from me for a year. My divorce and child custody were all I needed. It started with David C being a complete and utterly useless individual. Between him and his paralegal they kept mixing up my paperwork. Took make it better I requested a new attorney and they assured me a discount and true help would make me feel better. So dumb of me I added 2 additional services to bring my bill up to $8,000. Fernanda in billing waited until just now 4 pm to let me know they don't have an attorney for me. I have court first thing in the morning tomorrow. I called the main office and they assured me someone from my area would call me In 10 minutes. It has now been an hour and close to closing time and I still don't know what I'm going to do for court.
2 years ago
Reply from Marble Law
Hello Kameron, Thank you for your feedback and review. I have reached out to you through another platform you posted on and I am working on a resolution to your concerns currently. Kenya
Sep. 8th, 2022
Lilly Hdjr Kennesaw, GA
I have started using marble law about 4 months ago. For a custody matter and unpaid alimony. A financial plan has been put in place for the payment of unpaid alimony and the custody case which invole fake accusations on my behalf. We are now months later and I'm asking why nothing has changed in my case. I get very sketchy update on matters that are important. Such as the lawyer is getting a hearing ready. While this is not responding to my questions. The case manager is the bridge between my lawyer and I, and there is no support. The amont of money that I pay is huge and in return I have no update on my case. All the steps that had to be taken and for which I signed the contract aren't being taken. At this point I'm fed-up to be left aside in my own case. To have no explanation and responses to my questions. The money is being taken every months and nothing is moving. I was told the last time that a hearing is being put in place. I asked what was the hearing for. ? I received absol no responses. While the essential questions that I have are not being answered neither are my requests in my own case. Why am i paying for. ? This is non sense. At this point I want to know know what I'm paying for? Because nothing has been honored except one hearing. Why am I paying 15000 usd. For one hearing ? No way
2 years ago
Daniel Malovitz San Diego, CA
Elite law firm that cares about you and offers an easy payment options to regular folks
7 months ago
Reply from Marble Law
Thank you for leaving a review about Marble. We value your input and appreciate that you are entrusting us to support you during your legal journey. Please reach out if there is anything else Marble can do for you.
Mar. 18th, 2024
Diane Garcia Los Angeles, CA
this is the worse company they charged me for consultstion then i hired yhe lawyer and rite before court they withdrew from the case and refused to reinburse me .they kept saying it takes 3 days to be refunded wellits been ovr a monh now.
10 months ago
Review Source
Desten Rose
I got plenty of notice before important deadlines, and all my questions were answered within a reasonable amount of time.
1 year ago
Reply from Marble Law
Thank you for leaving a review about Marble. We value your input and appreciate that you are entrusting us to support you during your legal journey. Please reach out if there is anything else Marble can do for you.
Oct. 26th, 2023
William Magdin Elkton, MD
This company robs working class people. They promise service but do not deliver. I opened a case a year ago and it is still opened and now messed up beyond belief. Worse was the laywer was so bad I had to call to complain multiple times. I am still being charged for services not rendered. Worst lawfirm ever. I file a BBB complaint daily in hopes someone will stop their predatory practices.
1 year ago
Reply from Marble Law
We are sorry to hear about your experience. Marble strives to be an affordable legal provider that provides quality care to our clients. We will have our leadership team look into your concerns and contact you with a solution.
Sep. 25th, 2023
Javon Vancrump-Howard Parker, CO
Since the end of April/early May......No Communication. Several Different "Attorneys". Unkept scheduled Contact dates and times. Only 1 of 9 appointments kept since the beginning. Court Date Approaching. Still No Solid Representation. Billed for Services seemingly unrendered. Forced to seek Alternate Representation. Looking for Refund and to Cancel Useless Account. SCAM COMPANY. CROOKS. THIEVES. Do NOT Do it!!
1 year ago
Review Source
jahel herrada Jacksonville, TX
Super Expensive!!! And they lied about lawyer representing me up to 3 court visits. Cost me 2700 for first visit to court. 3000 more if I wanted her to come to 2nd court visit. 6000 more if I wanted her to file 2 forms to court pertaining to my case. They do offer loans to prepay for services through outside providers if you willing to get that much in debt with them. Hate that I'm paying 2700 plus interest for my lawyer to attend 1 court hearing with nothing being resolved.
1 year ago
Jacques Mobeeboccus Inglewood, CA
Josh was great, he set me up in no time and this made me feel happy and confident.
I will definitely recommend Marble Law.
1 year ago
Jeremiah Sherman Dallas, TX
Super big thumbs up from me! The team was super nice and incredibly helpful to me & my lawyer did an excellent job with my case.
1 year ago
terin gillespie
I haven’t had a good experience with Marble. From my legal team no keeping in contact to my attorney that was assigned to my case not reaching out for months. I’ve called numerous of times still not getting any clear answers. I honestly feel money and my time was wasted because my case doesn’t seem important to them. Now I have to continue paying Marble and hire new representation
1 year ago
Reply from Marble Law
Hi Terin,
Thank you again for this review and feedback on another one of our platforms. As we discussed I will be reaching out so we can work together towards a resolution. Kenya
Thank you again for this review and feedback on another one of our platforms. As we discussed I will be reaching out so we can work together towards a resolution. Kenya
Mar. 23rd, 2023
Wh Atlanta, GA
Ada Z and marble are thieves! They lied and screwed my case and took way too much money for the zero services they provided. Ada Z missed time sensitive dates for my child custody case then out of no where withdrew. After me showing her numerous emails, texts, and call logs trying to get ahold of her. This law firm doesn’t have cola in pricing. Stick with a tradional lawyer it will save you in the long run! Stay away!
1 year ago
Reply from Marble Law
Hi, we are sorry to learn about your experience and we would like to find out more about the issues you discussed in your review. We will reach out directly to gain more information. Thank you!
Feb. 2nd, 2023
Aaron Myers
The won’t communicate with you unless they want money. I emealed my case manager twice- let a message- non response. My lawyer told me he was going to file. After asking for a status he needed a signature and still no status
2 years ago
Reply from Marble Law
Hi Aaron, we appreciate you sharing your feedback with the community. We are sorry to hear that we fell short on providing a positive customer experience. Someone from our team will be in contact with you to discuss the concerns you addressed. Thank you!
Dec. 19th, 2022
Kat Eudy White Oak, TX
I have absolutely nothing good to say about this law firm! they are VERY unprofessional. I have reached out SEVERAL times regarding my case and never received anything back, yet they sure do take my payments! After finally sending another email about how unhappy I was with their services I get an email back froms Lisa who was very rude and told me it is my fault and I should have reached out if I wantedinfo on my case! Nothing was done! I'm paying them to do NOTHING. will never recommend this firm.. they're a scam!!
2 years ago
Reply from Marble Law
Hello Kate, Thank you for your feedback and review, I am so sorry to hear we did not meet your expectation wich I am sure is very frustrating. I would love to speak with you to provide a resolution for your issue/ concerns. I will be reaching out to you privately to assist anyway i can. Kenya
Oct. 4th, 2022
