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Author: Kaitlyn Short

LAST UPDATED: February 11th, 2021

Found in 19987, Lavalife is an online dating app and website that aims to make dating fun and interactive. Lavalife believes that dating should be stress-free. Lavalife urges singles to utilize the tools on its website to find the relationship they’re looking for and maybe try a few new contact methods along the way. 

Lavalife wants users to celebrate the unique and memorable moments of the dating experience. No matter if users are looking for long-lasting relationships, casual dating, friendship, or their soulmate, Lavalife provides plenty of opportunities for singles. 

Lavalife presents two different methods for connecting: phone dating and online dating. The company continues to offer a phone dating service for those interested in leaving voicemails and communicating over the phone. 

Keep reading our Lavalife review to learn more about the pros and cons of joining Lavalife. 

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The Good

  • 7-Day Free Membership Period
  • New Simplified Design
  • Lavalife Features
  • Free Chat Line
  • Online Speed Dating
  • Available Customer Service

7-Day Free Membership Period

All new members get to use Lavalife free for seven days. This allows people who are unsure if they’re ready to pay for the full membership to try out the Lavalife platform and basic features.

This is an excellent offering that more online dating sites should have. Lavalife also provides a quick tutorial to show new users how the site works. After creating an account, Lavalife users will have the option of touring the website or skipping straight to the site.

New Simplified Design

Lavalife has made a few changes to its app and website. In order to ensure its members have an enjoyable experience and meet singles, Lavalife aims to take the stress out of dating and bring back the fun with its new, simplified design. 

Lavalife boasts that members can create a profile in as little as 10 minutes and the new design makes it easy-to-use search, messaging, and notifications. A new member can sign up using their Facebook account. 

The signup process asks you questions about your sexual preference, your hobbies, your ideal qualities in a partner, your physical attributes, and your personality traits. Each account will have a unique username to be displayed on the dating app. 

Men and women can access Lavalife on their phones by downloading the app for iOS and Android, or they can log in through the online Lavalife website. The app is free to download and allows you to swipe through profile options.

Lavalife Features

Lavalife offers singles an opportunity to meet other members of Lavalife through a variety of fun and exciting ways. Lavalife provides a unique “in common” feature that pinpoints similarities with a potential match, so you can see what kind of interests and hobbies you have “in common.” With the easy to navigate app users can:

  • Start browsing through thousands of profiles in grid or list view
  • Set and Save search preferences to narrow down results
  • View zodiac signs, what other members’ consider to be an ideal date, and more
  • Break the ice by liking other profiles
  • Access instant messaging feature
  • Unlock private photos by forming mutual matches
  • Flip through profiles in the LavaLounge to see who’s nearby
  • See who is viewing a Lavalife profile and when
  • Add favorite profiles to your “Favorites” list to check on them later

Free Chat Line 

When the dating service first began, the company only offered a phone-based chat service. Many singles have moved toward exclusive online dating but the company still offers this service option for those who wish to meet over the phone. Lavalife offers a free chat line for singles to connect. If you call your local Lavalife number, you can record a voice greeting. Similar to a profile, the voice greeting is a personal introduction for others who call the Lavalife number. 

The phone dating service also offers a live chat room called the Lava Lounge. You can start chatting with other Lavalife members who are currently on the phone. Members can browse voice profiles and respond to messages. Male members can get a 30-minute free phone dating trial while ladies get unlimited access to flirt and talk for free. 

Lavalife provides free text alerts to notify users when they have a new message. Lavalife’s phone dating service is a unique way to find and connect with other singles.

Online Speed Dating

During the COVID pandemic, Lavalife has been hosting virtual speed dating nights. The online dating site posts about these events on its Facebook and Twitter accounts. Singles can sign up for free by sending in their name, email, and phone number. This is a unique offering that no other online dating service provides. 

Available Customer Service

The website includes interactive chat boxes for contacting customer service. Chat online with customer service representatives in real-time if you encounter a problem with the dating website. You can also call the toll free customer service number to talk with a representative 24/7. Customers from other parts of the world can find customer service representatives who speak French and Spanish. 

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The Bad

  • Premium Membership Required
  • Non-Refundable Subscriptions 
  • Limited Safety Features
  • Membership Outside the United States 

Premium Membership Required

Joining Lavalife for the seven-day trial period is free. After the trial period is over, Lavalife users will be notified that they will need to purchase a monthly subscription membership to continue using Lavalife services. In order to experience the full potential of the Lavalife app with unlimited messaging, singles will need to purchase one of the site' available packages:

  • 1-month subscription — $19.99
  • 3-month subscription — $49.99
  • 6-month subscription — $89.99

All subscription memberships will be charged by credit card for renewal 24 hours prior to the end of the user’s current 1-month, 3-month, or 6-month period. 

Non-Refundable Subscriptions  

Subscriptions can be canceled at any time prior to the end of any 30-day period, 90-day period, or 180-day period. Members will simply select their reason for cancellation and hit the submit button. The cancellation will be effective as of the next billing date (as long as notice is given 24 hours prior to the end of the 30-, 90- or 180-day period). However, members should be aware that the purchase of a monthly subscription is non-refundable. This is a typical policy for online dating sites. 

Limited Safety Features

Lava Life has an email verification system that adds a layer of protection. However, members aren't required to pass a background check, and the company doesn't promise to remove a profile once it gets reported. Instead, Lava Life states that they assume no responsibility for verifying the accuracy of profiles.

On Lavalife’s FAQ section, the company states that there are no fake profiles on Lavalife.com. However, since the verification process is limited, this can come across as fallacious. 

Membership Outside the United States

A significant portion of Lavalife’s membership resides in Canada. Limited U.S. members may cause an issue for those trying to connect with local singles in the United States. U.S. residents should look into other online dating options to increase their chances of finding love. 

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The Bottom Line

Overall, Lavalife seems to be a great dating app/site for those looking for all different types of relationships. The seven-day free trial is a great feature that enables new members to test out the dating world of Lavalife, but once the trial ends users will be prompted to purchase a subscription membership.

Creating a profile on Lavalife is also relatively simple and the new easy-to-navigate site/app is a good improvement. It is also a plus that Lavalife tries to connect singles with similar interests with its “In Common” feature. Members can also try out phone dating if they are interested in chatting and leaving voicemails.

However, members should be on the lookout for fake profiles or scammers on the site as there isn’t a strong verification process, and there are limited safety features.

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Have you used Lavalife? Would you recommend it to a friend? Let us know below and contribute to our Lavalife reviews. 

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