iGObanking Logo
star star_half star_border star_border star_border
3 User Reviews
iGo banking is a division of Flushing Bank, and provides many options for checking and saving account needs. Backed by nearly 80-year-old Flushing Bank, iGo Bank has options for checking and savings, CDS and money markets. During the fourth quarter of 2014, Bankrate.com acknowledged iGo banking with a Top Tier award for 100 highest yields. That singular complaint was closed within the last 12 months. 

Top Ranked Companies

BBVA Compass Logo
#1 BBVA Compass chevron_right
5.4 Overall Score
2.2
star star star_border star_border star_border
(14)
GoBank Logo
#2 GoBank chevron_right
5.0 Overall Score
1.3
star star_border star_border star_border star_border
(399)
Capital One 360 Logo
#3 Capital One 360 chevron_right
3.4 Overall Score
3.3
star star star star_border star_border
(10)
thumb_up

The Good

  • Features and services
  • Time in Business

Features and Services

iGo banking has a solid mobile banking account that keeps up with similar online accounts. There is enough information provided that it appears to be just as solid as its' competition. Many of the standard mobile banking features are offered by iGo, such as mobile deposit, balance inquiries and free bill pay. With iGo banking, users can open basic checking, savings, and CD accounts. Each account comes with its own unique features and services as well as varying interest rates. All iGo banking accounts allow for money to grow and are broken down as follows: High Yield Checking Accounts:
  • Enhanced money management with its Bill Pay and Presentment tool enabling users to import bills directly into the account and pay them online
  • Purchasing power with MasterCard
  • Accessibility to over 43,000 surcharge Free ATMs nationwide through the Allpoint network
High Interest Checking Accounts:
  • Free Bill Pay and Presentment with no limit on the amount of bills users can pay and businesses and individuals throughout the United States are eligible to receive payments
  • View billing details such as total balance due, minimum payment due, and payment due date, among other information
  • Funds transfer service offers "Pay People" services
High Interest Savings Accounts:
  • No fees and no minimums to maintain
  • FDIC insurance for peace of mind
  • No monthly maintenance charges
  • A competitive interest rate of 1.00% APY
  • Quick and easy access
  • No waiting in line at the bank

Time in Business

Flushing bank manages a large amount of assets and they have been in business for almost 100 years. The size of a company and the amount of time that they have been in business is not always the best indicator of quality but it is something to take into consideration.
thumb_down

The Bad

  • Rates on CDs
  • Issues with website

Rates on CDs

Opening a CD was easily located, but after searching for a bit, a specific rate was never found. The rate for a CD can be up to 1.30%APY. Another down side to iGO Banking's CDs is a higher minimum balance. There minimum is set at $1000. This is twice as much as other online banks. Other common complaints include:
  • No home loans/mortgages offered
  • No rewards credit cards
  • No auto loans available

Issues with Website

iGo's website seemed hard to navigate. After opening tab after tab, I finally found the information I was searching for, but only after nearing losing interest. With so many other options, it makes me wonder how many potential customers give up and move on due to the oddly laid out website.
gavel

The Bottom Line

While this online account has the backing of a brick and mortar location, a bank that is a more established, more well- known establishment might be the way to go. Although it offers some of the same features as some of the top banks offer, in this case, it is all just a name game. One of the larger, more well-known bank institutions would likely rank higher than iGo. There is something to be said in regards to peace of mind. Invest your money wisely, preferably with a nationally-known bank. Those that use iGo banking can expect the following from their service:
  1. Quality mobile banking
  2. Manage multiple accounts
  3. Low CD account rates
  4. Poor user interface
Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

1.4

star star_half star_border star_border star_border

3 Reviews

Review Breakdown

5 grade

0%

4 grade

0%

3 grade

0%

2 grade

33%

1 grade

67%

Sentiment Criteria

Value

star star_border star_border star_border star_border

Quality

star star_border star_border star_border star_border

Service

star star_border star_border star_border star_border

Trustworthiness

star star_border star_border star_border star_border
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
star star_border star_border star_border star_border

Customer Beware! Bayside, NY

If I could give them a negative number, here, I would. Customer service barely exists. The reps are unknowledgeable and really don't care about addressing problems. No follow up. Had an account for a few days when I noticed that they changed the interest rate for one of the tiers. Typical bait and switch. Don't know when they did it so I called to confirm the situation. Could not get an answer and no call back from manager to confirm. Get my end of the month statement and they did not credit my interest. 23 days later, they still have not addressed the problem (Oh..it's internal and will be corrected.) and now after and hour and a half and 2 more phone calls, the girl claims that the manger (same one that never followed up on more than one occasion, is checking with accounting.) ABSOLUTELY HORRIBLE BANK...STAY AWAY!!!!

5 months ago

star star_border star_border star_border star_border

Jules ,

Igobanking restricted my account for external transfer limit of $1000 without any warning. Customer service rep stated that the restriction actually applied to ALL their customers and ALL accounts due to “fraud”. The only way to get larger amount would be to close account and have a check mailed for a fee. The last month interest was not applied to the last check. Calling again customer service, but they have no idea why it happened. This bank will restrict your access to money and steal your interest. Avoid by all means.

4 months ago

star star star_border star_border star_border

Florida Smith Granbury, TX

A Beneficiary is not allowed on their Checking and Money Market Accounts. This means that there is no Pay on Death on these accounts. These accounts could very well wind up in Probate upon the demise of the owner.

4 years ago

We're on a mission to empower consumers to make the best decisions and connect confidently with companies that deserve their business.

© 2021 BestCompany.com LLC - All rights reserved Privacy Policy | Terms | Do Not Sell My Personal Information