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WindowWorks

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LAST UPDATED: December 9th, 2021

For 25 years, WindowWorks has been professionally installing windows, doors, roofs, and siding on Illinois homes. The company is local to Bolingbrook, Illinois, and its founders have been in the home improvement business for more than 50 years. Overtime, WindowWorks began manufacturing its own products which are tailored to the needs of Illinois residents, especially when a big storm hits. 

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The Good

  • Customizable Products
  • No Interest or Payments for 1 Year
  • Industry Experience
  • Competitive Warranty

Customizable Products

The team at WindowWorks has designed innovative windows with the aim of making homes more energy efficient. The company has done this without sacrificing the bright aesthetic appeal of a window. WindowWorks manufactured products are built to withstand the hazardous Chicago storms.

The WindowWorks products are also highly customizable. Customers can choose from many types of doors and windows. They can also customize color and design for laminates, screens, window locks, and paint finishes. The WindowWorks website features all of the different shades of paint that the company offers. 

No Interest or Payments for 1 Year

WindowWorks provides options for 0 percent down financing. There is even an option to go payment free without interest for the first year. These financing options must be approved by a third-party lender, but offer more flexibility for customers. However, should a customer fail to meet the deadline for an interest-free payment, the interest would automatically convert to 24.99 percent.  

Industry Experience

While it is impressive that WindowWorks has been in business for 25 years, the company’s founders have worked in the home improvement industry for over 50 years. WindowWorks is bonded, insured, and accredited by the Better Business Bureau. Currently, the company holds an A+ rating from the BBB. 

Competitive Warranty

WindowWorks has impressive warranty terms. Products sold by the company qualify for a lifetime warranty. Additionally, WindowWorks includes a five-year labor warranty on installations. If a customer isn't happy with an installation, WindowWorks should be able to fix it at no cost within the duration of the warranty. 

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The Bad

  • Critical Reviews

Critical Reviews

With 25 years of business behind it, WindowWorks has been able to accumulate a large amount of online reviews. Unfortunately, not all of these reviews are positive — some, rather critical. There have also been formal complaints filed with the BBB; 13 of these occurred within the last year. 

Recurring customer complaints fault the company for its lack of punctuality and responsiveness. Others were unhappy with the quality of products and installation. To the credit of WindowWorks, the company’s employees do try to connect with these frustrated customers and make things right. However, whether the company follows through on these claims is unknown. 

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The Bottom Line

For residents of Illinois, WindowWorks could be a reasonable option for window installation. Yes, there may be some negative reviews for this company out there. However, a company does not stay in business for 25 plus years by continually underperforming. WindowWorks has done well enough to make it this far. If you are considering WindowWorks, we recommend that you receive a quote and consult with the company about any concerns you may have. Comparing this quote with others in the industry can help you make the best decision.

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