Moving APT
Is This Your Business?4.3
6.2
Overall Score
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Daniel Cooper Arlington, TX
Moving apt gets all the credit in this world! They are so awesome! They know how to do it right! They moved me cross country a month ago and they were great! They packed all of my things with care. They moved every single furniture with perfection and they did not damage a single thing. The delivery was on time and also their price stayed the same in the end. This move could not get any better! I got exactly what I wanted which was a smooth and easy move. I highly recommend this moving company to all.
6 years ago
Rich Galbraith Lithonia, GA
They should really change their name to perfect moving company! I am not just saying it, I mean it! They are just perfect! They moved me last month and they were amazing! They had the best deals in town and they moved me in record time. The moving guys are definitely pros. They moved every single item with a lot of care and perfection. Not a single item was missing or damaged. It was just awesome! I really think they are the best for your moving needs. I will use Moving apt again and I will recommend them to all!
6 years ago
Phil Jordan Shelbyville, IN
You must try Moving apt! They are magnificent! They know how to move you like real professionals! They give you a very accurate quote and they send a great team to help you out. The moving team comes on time and very quickly moves you within the given time. Their customer service is also remarkable. They answer to all your questions with patience and they keep you updated all the way. I hired them recently and this is all that I got in return. And also, there were no damages in the end! This moving company is amazing! I highly recommend them to all!
6 years ago
Bruce James Alexandria, VA
There are many good reasons why you should hire this moving company. For starters, their pricing is very low and reasonable. They have the most efficient and professional crew who moves all of your things with care and respect. They make your move feel like a breeze and they will deliver all your things without any damages. I hired them last month and got all these good things. They are worth every penny! I strongly recommend Moving APT to all and I hope they keep this kind of service forever!
6 years ago
Harry Anderson St. Petersburg, FL
I believe I am very lucky because I found this moving company. They moved me so smoothly last month! They did a good job with the packing and moving. Moving the important documents was my only job for me! They took care of everything else! They even helped me move the furniture’s here and there at the new place. I loved working with them because I found no flaws! They are effacement, caring and very professional! Plus their rates are low and it did not change in the end. I hopefully will not move soon, but if I do I will give Moving apt a call!
6 years ago
Gary Rogers Jacksonville, NC
I am a single parent and it is very hard moving. I took the help of an excellent moving company called Moving apt. They did a spectacular job. They moved everything with a lot of care and they did not damage a single thing. Their team was focused, efficient and caring. They do not charge much and they work so hard that they earn every penny. The guys were so nice and kind! They even helped me fix the baby crib! My move was painless and stress free because of them. Thank you so much!
6 years ago
Aaron Watson Atlanta, GA
Have you ever had a perfect move before? If not, hire Moving APT! They will move you without any trouble and in record time! The guys are very efficient, caring and professional. I hired them a few weeks ago and they gave a great service. No harm came to anything and I did not have to yell at them about the bill. I paid exactly what I was quoted in the very beginning. My move was smooth and very easy. There were absolutely no problems! If you also want this kind of move, hire these guys! They are very highly recommended!
6 years ago
Anthony Mcdaniel Brooklyn, NY
Everyone here is very smart and efficient. When they were helping me out with my long distance move, they faced a few problems. Such as the corners were too tight, some furniture would not get out from the door, and the china cabinets were hard to take down. But these guys fixed every problem in just 2 mins! They are super experienced and professional. I received a damage free move and I am pretty much sure you will too. Hire Moving Apt and you will not regret it. They are highly recommended!
6 years ago
Mark P. Westerville, OH
I am so pleased that I definitely give this moving company 5 star! They moved me last month so calmly and easily. One by one they packed everything and moved it. They were very careful from the very beginning and made sure not a single item gets damaged. The moving crew was efficient, smart and professional. Their prices are very reasonable and a good thing about them is that they keep their word. The price did not change in the end! Moving with Moving Apt was a very good idea. You should hire them too!
6 years ago
Edward Davis Cocoa, FL
I will recommend them to all! Moving APT is worth recommending! They have such good quality! Recently they moved me cross country and they did a great job. The packing was done very nicely. They packed everything in a very tight way and they moved everything so professionally that nothing was damaged. It was a picture perfect move. All the people who helped me were efficient, caring and professional. It was a clean, smooth and easy move. I will hire them again and I will tell other to do the same!
6 years ago
Chris Johnson Alexandria, LA
Moving with this moving company was absolutely stressed free. These guys really know how to pull off a job. They came in with great attitudes and spirit and completed the job within the given time. They also brought all the supplies necessary and moved everything without damaging the walls and floors. My brother will need a moving company soon and I will definitely recommend these guys! Moving Apt is professional, efficient and most important, very caring! Good job guys and I hope this quality always stays the same!
6 years ago
William Parker Buford, GA
Everything was great from start to finish. The moving team arrived at my place exactly at 8am sharp. They finished this side of the job in four hours. They unloaded everything with great care and also we did not find any damages anywhere. The men who came to help were qualified, efficient and experienced. They carried all the things to the top floor and they did not bump anything on to anything. It was a good experience. In my experience, Moving Apt is the best moving company I have ever hired. I very highly recommend them to all.
6 years ago Edited September 14, 2021
Thomas Smith Missouri City, TX
If you want your move to be fast and have someone reliable move your precious belongings, hire Moving APT. They are very experienced, talented and caring. They will move you without any damages. They have moved me recently and all I have to say is that I am very pleased with the outcome. Moving a long distance is not easy but these guys handled it well. I could not find any dents or damages. They have the best rates in town and honestly I got the best service of my life. I seriously think you should hire them!
6 years ago Edited September 14, 2021
Billy Morgan Virginia Beach, VA
They are absolutely great for long distance moves. They have the best crew who takes care of you like family. They recommend you things which are very helpful and they will go above and beyond to make you happy. I had a lovely experience with Moving Apt. They do not charge much and they will move you very quickly! I also received a damage free move and maybe that’s why I love them even more. They are efficient, caring and very professional. I will always be using this moving company for my long distance moves and shall recommend them to all.
6 years ago
Roger Grant Toledo, OH
I wanted to thank their sales rep who gave me a fantastic deal. I talked with other moving companies, but only Moving Apt gave me the quote I was looking for. I would also like to thank their moving team. They very efficiently and professionally packed my one bedroom apartment. Not a single damage was found! I have never seen a moving company to be so efficient and qualified! It was a great moving experience. I will use them again the next time I move and I shall recommend this moving company to my brother who will be moving next month. Well done and thanks again!
6 years ago
John Farley Hampton, NH
highly suggest you do not use this moving broker. They hire deplorable company's to move your products. They lie about their services and when you need assistance on a major issue, I had a manager literally say to me "take what we tell with a grain of salt".
They take no responsibility on your move and leave the liability between you and the moving company they hire.
They also attempt to take additional money just like a car dealers finance department in upselling services you don't need and when the company they hired comes to move your furniture they claim not to be aware of them.
The claims process is a joke so be prepared to get no restitution for the damages incurred from the mover APT hires.
I can literally fill up a full page of the issues we had with APT but my best advice is to never use them.
8 months ago
Joe Schuster Spring Valley, CA
Poor communication, mismanaged expectations, additional expenses incurred on day-of move.
Our pack/ship move started yesterday, and a truck is currently on it's way across the country, and our disappointment has been communicated to Moving APT - Steve, Tania, and Yuri. If they respond and make things right, we will amend this review. But as of now, we're really disappointed and regret using Moving APT.
This biggest issue is that we were told multiple times that our belongings would move on 1 truck by itself from pickup to drop-off point 2000 miles away. On the day of the move, the moving company told us that was not the case, and it was going to take longer and be transferred into at least 1 additional truck - unless we wanted to pay an additional $1,800.
Several back/forths with Tania and team have thus far only resulted in empty promises of return phone calls with solutions, but we've heard nothing. It's still unclear how many trucks all of our possessions will be on and what we can expect for an arrival time. They've already taken our $14,000 and are now ignoring us.
10 months ago
Jacob Jurgess Victorville, CA
I used this company to move out of my office space. They worked very fast, were extraordinarily organized and were careful with my breakables. I had my things transferred into my storage, and they even reorganized my storage space to make everything fit. Amazing service.
2 years ago
Harry Morris Lake Elsinore, CA
It was smooth from the quotes provided, the thoroughness of the questions, and the follow-ups over text to confirm the move. I was a bit nervous about the actual move itself, but the three guys moved us were extremely courteous, efficient, and professional. They completed the job in fewer hours than quoted and cleaned up quickly themselves.
2 years ago
Breanna Hoover Los Angeles, CA
We've hired Moving APT for two different moves over the last five years. In both cases, they've been great: fast, careful, and good communication. We didn't compare prices with other firms, but I felt like the price was fair. Will use it for future moves.
2 years ago
Jeff Dunaway Stanton, CA
Moving APT owner collected a day early to load an oversized parcel, and he rang me first. Informed me of a problem along the way (not of his doing). Helpful with rectifying it, making sure the package was safe. The parcel arrived in the same condition as it left. Highly recommended Moving APT brilliant service at a very reasonable price.
2 years ago
Stanley Marsh De Pere, WI
We cannot say enough good things about their hard work. They were great and very helpful. This has been the best team we have ever had. They are a top notch team. I was very impressed with the professional job that they did. Moving Apt made my family and me very happy. Keep up the good work and I will gladly recommend it to others.
2 years ago
Phillip Stone Auburn, AL
Moving apt saved me!! The foreman and the other men were hard working, and professional. I would strongly recommend this company to anyone; they were on time, efficient, and courteous to our needs. We would definitely recommend using Moving apt if you are in a bind like we were. They were beyond useful.
3 years ago
Agustin Garcia Newark, DE
Movers were very efficient and fast. The crew repacked things that they thought could be destroyed while on the move on delivery and installation in our new home, no object was harmed and they assured that it was placed together properly before it was completed.
3 years ago
Susan Mikeska Cromwell, CT
Moving is never an easy task and when you’re moving solo, often times your mind is all over the place. Before booking any one I looked different quote was very reasonable, much lower than most while still giving us confidence our belongings would be taken care of and arrive exactly when needed.
3 years ago
Laura Hamil Brooklyn, NY
These guys are pros, plus they offered the best price out of 4 movers that I checked. This was my first time using them and the best moving experience ever. They consider the needs of ours carefully and thoroughly with transparent pricing! I would highly recommend them without hesitation.
3 years ago
Christian Carter San Francisco, CA
The word “excellent” seems to be out of reach in moving companies but I have finally seen a moving company that is truly excellent. Moving apt has won my vote. I was truly convinced that they are the best in my last move with them. They did a great job and demonstrated excellence in every aspect of the move from beginning to the end.
3 years ago
Adam Miller Queens, NY
I just want to write a quick review to thank Moving Apt for the amazing job that they did. It was a very simple, straight forward move, no hidden fees, no bad surprises, and everything was on time. They did a great job. To anyone looking to move and for a good company, I would highly recommend using these guys.
3 years ago
Luke Guzman Powell, OH
Big thanks to Moving Apt! We appreciate you guys so much, you made moving as stress-free as you possibly could. You guys have a great team and I will be sure to tell everyone I know to call you guys if they are planning on making any kind of move!
3 years ago
Howell Hickle Moreno Valley, CA
This company is the best in the business with the best prices. They ensured the move went well even when it looked like a couch wouldn't fit into the apartment...they made it work. I will be recommending these guys to my friends in a heartbeat.
3 years ago
Alannah Townsend ‘Aiea, HI
These guys are excellent, and I would highly recommend them! The moves are friendly and accommodating, extremely responsive and also very punctual. They were easy-going, highly professional and got all my stuff seamlessly to my location. Recommended.
3 years ago
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Rudy Vasquez Summerville, SC
The old ancient vases of my mother are very significant to her. When we went to a new place. In general, I wanted these men to make sure the vases remain safe. They have obeyed my commands and wrapped them up carefully. Great service, guys.
3 years ago
Terence Bergstrom Oswego, IL
These guys are the best movers in our town. Thanks for all the moving help and I will definitely recommend your moving company to all our family and friends and will use your moving service in future. If we ever move again, we will contact you.
3 years ago
Lorenzo Fisher Riverside, CA
There are not enough stars to recommend this company. Every person who I worked with, from dispatchers to the moving team, made the experience less stressful. Excellent Service at a Great Price. I will use them again happily!
3 years ago
Kathlen Bernard ,
This company came highly recommended to me and they definitely fulfilled all expectations I had. Nice people with great attitude came right on time and went straight to work. The crew carefully loaded my furniture. I will call them again for sure.
4 years ago Edited September 14, 2021
Eric Earl San Jose, CA
Working with us to meet our needs throughout the whole process -- both beforehand, during, and even after the fact, checking in and making sure everything was tip-top and intact. Highly preferred!
2 years ago
Arianna LaCoursiere Granger, TX
I would highly recommend using the Moving APT. I used them for the first time I had moved to the city and found the team was incredibly friendly, helpful and professional! I would love to book them again.
3 years ago
Sonny Maggio Whitinsville, MA
There was nothing broken, nothing missing; they are friendly, helpful and even moved some extra stuff the new landlord left behind. Stop searching; book these guys now! 5 Stars!!
3 years ago
Doris Denton St. Petersburg, FL
The Moving APT were quick, efficient, and knew what they were doing. The guys from N movers were very professional, and I was very happy. I'd contact Moving APT when my sister would move again.
3 years ago
Albert Akrivas Topeka, KS
Professional, on-time, polite, and handled my stuff with care while navigating through narrow hallways. The way they wrapped and protected everything was phenomenal. I would love to book them again.
3 years ago
Kaleigh Crooks Pittsburgh, PA
Excellent service and communication were maintained with me to the very end. Nothing was a problem with them, and they made this move an easy one. I will happily recommend them to all!
3 years ago
Nicole Kindelin Pittsburgh, PA
This is not a moving company, this is a booking company. There are good things and bad things about using a booking company vs a traditional moving company. The price was by far the cheapest i could find to move a 1 bedroom apartment 400 miles. They also attempted to help me with some overcharges that my movers charged me. However, you have no control over who they actual hire for your move. My movers were just two random guys who had rented a moving truck from Budget Car Rentals. I don't even know if they have a company name. The movers that were hired were not very professional and were not able to give a good approximation for when they would arrive or drop off my stuff. Your stuff gets moved multiple times between trucks so boxes are torn to pieces and you should expect furniture to be damaged. Once you book with Moving APT, they are EXTREMELY difficult to get ahold of. I had to call their customer service line MANY times and would be "second in the queue" but be on hold for 20 minutes until it just forwarded me to a voicemail. They never answered any of my voicemails or emails. Their online chat customer service can't do anything other than tell you the customer service phone number. Once you book, they give you a specific customer representative, which is nice but mine rarely responded to my calls and never responded to an email. Overall, their customer service is just abhorrent, which is an issue because that's basically their only role in the transaction. I would not recommend using this service under any circumstance. If you are on a budget, its cheaper to just rent a van and pay some guys to load it for you and then drive the van yourself. Also your stuff probably won't get damaged.
4 years ago
Doug Plaisance Larose, LA
Moving is very stressful and if you value your sanity, don’t use MovingAPT. They will be so accommodating until you give them money. After that, you are at their mercy. I moved from NYC to Louisiana. A week after my property was picked up, they tried adding more money to to the estimate, about one third of the estimate more. After a confrontation, they agreed to honor the contract. They made numerous promises of when I would receive my property and the third time I actually did receive my delivery. They won’t answer your calls or emails and will leave you stranded and dependent on them. Complaining will only make them defend themselves and you will be the bad person in the situation. They delivered past the 21 days promised in the contract. The driver showed up with no help and I had to help unload the truck with the driver. No furniture was put into my house as promised. Beware this company.
1 year ago
Anastasia Newheart Boulder, CO
I understand that moving APT is a broker for companies, but even then, Moving APT misrepresented the costs, caused multiple delays, did not honor the agreed upon time frame, and sent a carrier that damaged my furniture and apartment.
I was scheduled for pick up on 9/26-9/28. On 9/26 I was told that a carrier would pick up on 9/27 1pm-3pm. I was only told that they were not coming after the window was over, and I called to ask. They rescheduled for 10am-12pm the next day but did not arrive until 1pm. The driver did not speak English or Spanish and couldn't communicate with me or the rep from moving apt. The guy helping the driver load items was hired from Craigslist. They loaded about half my stuff until they were told to unload because of a disagreement between moving apt and the carrier over the charge. They left around 4:45pm. The movers from this carrier scratched the floor in multiple places by dragging items across the hardwood floor and with the dolly. I asked them to stop multiple times.
The next day I was told that a different carrier would come on 9/30 10am-1pm. That morning I was told they would come at 3pm. Later in the afternoon their dispatcher told me they would come at 4:30pm, but the movers did not arrive until around 6pm. This driver had also hired people to help load the truck from Craigslist They finished around 10:45pm.
The movers did not wrap the items before taking them into the truck. I asked them to do this to avoid damage to the walls or furniture, but they continued without doing it and said that the items would be wrapped once they were in the truck. The floor was scratched with the dolly in a few places.
The driver arrived at the new place without calling ahead of time and without anyone to help move the items. My friend and I had to help carry large items. A wall in the apartment was dented and scuffed in multiple places. The desk, bookshelf, two nightstands, arm chair and dresser were all scratched. I saw that the nightstands and bed frame were not wrapped in the truck and the dresser and bookshelf were only partially covered. The top of the bookshelf was broken off completely.
They charged $1300 extra because the total volume was 50% greater than moving apt's estimate, even though I had given an accurate inventory list. I can only assume that moving apt intentionally gives low estimates of total volume in order to give a lower quote and inflate the cost later.
I'm currently in the process of filing a claim for the damages and delays. They use a 3rd party company to process claims making it even more confusing.
2 years ago
Joshua Bittman Las Vegas, NV
I booked my cross-country move with MovingAPT and the sales guy was great "You are covered with us on insuring your things, we use the best movers"....And then QA and scheduling and pickup started. QA was rude and difficult, managers were unwilling to help.
They used Big Shoulders Moving and Storage to move my things which was the worst thing to ever happen. Not only did they take 15 hours to move a 4 bedroom house into a truck. But they took 16 days to get me my things across 1200 miles. My things were delivered with the industrial treadmill broken and unable to be fixed, L shaped executive desk destroyed, 2 book cases broken. When I filed to be made whole... I was offered $75 because they felt that was fair for almost $5000 of product.
Please find and use anyone but this company when you search for a reputable mover.
2 years ago
Jyotika Chand Alpine, CA
I hired Moving APT IN June 2021. I worked with a lady by the name of Rachel J. I had just received a job offer in San Diego and needed to move urgently. I didn’t realize later that I was hiring a company who constantly lies and doesn’t guarantee anything. They contracted with a 3rd part moving company. Moving APT guaranteed that I was in good hands and all my items were safe and secure. I paid $1000 deposit and waiting for the moving company to call me. They picked my items up first week in July. What they didn’t tell me was that my items were going into a truck with 3 other peoples good. I was apparently the first pick up. The crew that arrived did a shitty job of packing the large items. My mattress and bed frame arrived damaged with a piece of the wood on the bottom broken. The mattress was left exposed because they didn’t cover it properly. I finally received my items on august 19th. And the company moving APT hired was horrible. I had 3 large pieces of art in a frame that never arrived. The boxes were trampled and open. It was so heartbreaking to see all my hard earned money to purchase nice things for myself and my home were damaged and mistreated. Moving APT takes zero responsibility. I don’t even want to give them 1 star! They should be put out of business. Do yourself a favor; hire a direct mover. NOT A LOUSY MONEY HUNGRY BROKER COMPANY LIKE MOVING APT. And check out their reviews on better business bureau. Before they comment and say they have no record of my move - here’s my quote number:1240610.
2 years ago
Debbie Veney Miami, FL
I hired Moving APT to do a complicated move that involved packing up houses in two cities and delivering all our belongings to a third city. The first leg of the move, from DC to Miami was relatively fine. Although there was damage to some of my antiques, at least all my possessions did arrive in Miami, and it was only a few days delayed. The second half was a nightmare. Moving APT connected us to a horrible company called East Freight Logistics to move our things from California to Miami. These people arrived late with many pieces of our furniture broken and about one-third of our things were missing. We had to pay the company in full before they began unloading the truck, but they mentioned nothing about our missing furniture. About 10 days later, most of our remaining things arrived. The rest never came. Moving APT says they are not responsible for the behavior of the moving companies they connect their customers with. That is insane. What is the purpose of having a moving broker if they can't stand behind the quality of the movers they refer you to?
2 years ago
Cinzip Redondo Beach, CA
Moving APT has participated in a nation-wide fraud. They hire non-licensed, non-insured freight companies who either destroy, hide, or hold hostage belongings of customers, dumping them in various storage spaces around the country. They are currently being reviewed for license revocation by the FMCSA and under investigation by multiple police jurisdictions nation-wide.
My daughter paid Moving APT a sizable deposit, only to have her belongings dumped by their hired freight company in an unnamed storage space for 5 months. When we finally found her belongings months after her scheduled move-in date, 85% of them were destroyed. We had to hire a reputable mover to move the remaining load from a storage space in NJ to her new apt in NY.
The moving company they hired, East Freight Logistics, was a fraudulent shell company that had only been licensed for 3 months and already had 24 complaints filed against them. Needless to say, the cost of getting all new furniture, dishes, TVs and household goods more than made up for what she thought she was "saving" by going to Moving APT.
Moving APT was uncommunicative and denied having any responsibility. Needless to say, they didn't even offer to cover the cost of the new mover for whom they created the need.
Bottom line: If you're planning a move, hire a licensed insured mover directly. It will cost a bit more, but you won't have to deal with shameless unprofessional thieves like this.
2 years ago Edited January 13, 2022
Christopher St. Germaine Bellevue, WA
They lie (in that they deliberately withhold relevant information), and manipulate. They have this game they play where no person you can talk to can ever answer the question, but they will leave a message for the person who can answer it to call you back. They never call you back. My belongings were taken 5 weeks ago, still no word on when it will be delivered, and they don't care. They literally say that they aren't the moving company, they just represent you to the moving company. But they don't represent you! They take a fee from you, and DO NOTHING.
Last I heard from them they said that the moving company said my stuff is on a truck and headed my way. Days later I hear from the actual moving company that it is sitting in the same warehouse it has been in for a month. They just lie to you, and say whatever they need to say to get you to go away.
DO. NOT. USE. It is literally pointless. Just find your own moving company. This place is a joke.
3 years ago
Harriette Lane Albuquerque, NM
One of the worst companies I have EVER worked with!! Once you book with them and give them your deposit, it is almost impossible to get hold of them after that.
They hired out another moving company to do out move, which turned out to be a scam company. We paid moving apt to have the movers repack a number of boxes and for a number of packing materials. This money apparently never went to the movers and then the movers that they hired out charged us another $650 for that. The movers did a terrible job at repacking- everything was literally thrown in boxes and so took up extra space (which we were charged extra for).
When the movers brought us our items they gave us 20 minutes notice. ALL of our furniture was damaged as well as other bits. Worst of all was that about $6000 worth of our items had been lost/ stolen. This happened 2 months ago. It is almost impossible to get hold of Moving APT and they are taking no responsibility for hiring a scam moving company. The moving company they hired out was Coast to Coast Moving in NJ, who I have rung 30-40 times over the last two months and the only time they answered the phone was when I used someone else's phone to make the call. I rang the police on this company and the police said they were a scam company and that Moving APT should take responsibly- which they will not. The move cost over $10,000, then a lot of extra fees that they kept adding on, and then they lost $6000 worth of items. Do not use this company!
3 years ago
