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Joyce Van Lines

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9.5

Overall Score

Author: Kaitlyn Short

LAST UPDATED: March 27th, 2025

Joyce Van Lines is a premier full-service moving company known for its dedication to quality, efficiency, and customer satisfaction. Headquartered in Oxford, Connecticut, the company has built a strong reputation for providing nationwide moving and storage solutions tailored to both residential and commercial clients. Unlike many moving companies that rely on third-party agents, Joyce Van Lines directly handles all aspects of the moving process—ensuring consistency, accountability, and superior service from start to finish.

 

With over 60 years of combined moving experience, Joyce Van Lines is a leader in the moving industry, offering tailored solutions for both residential and commercial clients. The company is particularly recognized for its expertise in corporate relocations, high-value item transport, and military moves, making it a trusted partner for families, businesses, and government personnel alike.

Joyce Van Lines has received numerous industry accolades, including an A+ rating from Angie’s List and recognition from the Better Business Bureau (BBB). It is also an endorsed mover on MovingScam.com, reflecting its strong commitment to transparency and ethical business practices.

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The Good

  • Industry Recognition
  • Joyce Van Lines Nationwide Service
  • Comprehensive Range of Moving Services
  • Joyce Van Lines Storage Solutions
  • Free Moving Quotes and On-Site Estimates

Industry Recognition

Joyce Van Lines has received several accolades that underscore its dedication to high-quality service and a positive customer experience. The company has received industry recognition from the following sources:

  • Commitment to Excellence Gold Award — recognizing the company's high standards in service delivery
  • Endorsed Mover by MovingScam.com — highlighting Joyce Van Lines’ reputation for trustworthy and reliable service
  • A+ Rating from Angie’s List — reflecting consistent positive feedback from satisfied customers
  • A- Rating from the Better Business Bureau — indicating a strong track record of addressing customer concerns and maintaining trust

While industry recognition can indicate a level of service quality, it can also be important to do your own industry/company research, including reading customer reviews, to get a more well-rounded view of a company’s reputation.

Joyce Van Lines Nationwide Service

Joyce Van Lines began as a small local business when it was founded in 1981. Since that time, the company has grown and expanded to become an industry leader, serving customers across the country.

Many moving companies offer long-distance moving services, which vary in scope, but not all companies offer nationwide service. Joyce Van Lines sets itself apart from its competitors with nationwide services, facilitated by its four locations of operation, including the following:

  • Oxford, CT
  • Indianapolis, IN
  • Redlands, CA
  • Fort Myers, FL

It’s likely that the company offers reliable local services in each of the locations outlined above, but the fact that the company has four locations of operations indicates that it can handle long distance and cross country moves. Thus, no matter where you’re currently living and where your new residence is located, Joyce Van Lines will be able to help you with your move.

Comprehensive Range of Moving Services

Joyce Van Lines provides a wide array of services to meet diverse moving needs. The company’s services include some of the following:

  • Local moving — assistance with moves within the same city or nearby areas, ensuring efficient and careful handling of belongings
  • Interstate moving — expertise in coordinating moves across state lines, managing logistics to facilitate smooth transitions
  • Corporate moving — support for employee relocations, aligning with corporate programs to offer a seamless experience for new hires
  • Office and industrial moving — strategies to relocate businesses without disrupting operations, helping maintain productivity during transitions
  • Loading and unloading — provision of skilled teams equipped with the right tools to handle the heavy lifting, ensuring safety and efficiency
  • College moving — specialized services to assist families in moving students to and from college, focusing on a smooth transition
  • Military relocation — dedicated support for military personnel undergoing reassignment, ensuring timely and organized moves
  • Packing services — professional packing teams to ensure items are securely packed for safe transportation, saving clients time and effort

Joyce Van Lines Storage Solutions

For individuals in transition — such as those between homes, undergoing renovations, or relocating — Joyce Van Lines provides climate-controlled storage facilities across the country. Items are professionally loaded into wooden vaults, sealed to protect against dust and dirt, and stored in secure, climate-controlled environments. Access to these vaults is by appointment only, ensuring the safety and integrity of stored belongings.

In addition to storage solutions, businesses seeking storage for goods and materials can benefit from Joyce Van Lines' warehousing services. These solutions offer increased flexibility and scalability, allowing companies to adjust storage space as needed without the overhead of managing their own facilities. Joyce Van Lines' warehousing services are designed to support businesses in managing their supply chain effectively, providing peace of mind that products are stored securely until needed.

Free Moving Quotes and On-Site Estimates

If you’re interested in Joyce Van Lines’ services, you can request a free quote on the company’s website. You’ll be required to provide some basic contact information, after which you’ll be contacted by a Joyce Van Lines representative to discuss your move and to receive an estimate of associated costs. At this time, you can also schedule an on-site estimate, providing you with an opportunity to meet your local Joyce Van Lines team, and to receive insight tailored to your move specifications.

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The Bad

  • No Financing Options

No Financing Options

There is no indication that Joyce Van Lines offers financing options or payment plans. Thus, you may not have as much budget flexibility as you might have with a moving company that offers financing.

It’s important to note that Joyce Van Lines requires a $100 deposit to secure your moving date, truck, and crew. The remaining balance is due upon arrival at your new home, prior to unloading, and can be paid via certified check, cash, or money order. Alternatively, prepayment of the estimated costs can be charged up to three days before your loading date, with adjustments made to your credit card once final charges are calculated.

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The Bottom Line

Joyce Van Lines stands out in the moving industry through its commitment to quality, efficiency, and customer satisfaction. Unlike many competitors that rely on third-party agents, Joyce Van Lines directly oversees all aspects of the moving process, ensuring consistency and accountability. With over 60 years of combined experience, the company has earned a reputation for excellence in corporate relocations, high-value item transport, and military moves. Its nationwide reach, supported by four key locations across the U.S., enables it to handle both local and long-distance relocations with ease. Joyce Van Lines further enhances the customer experience with climate-controlled storage solutions and scalable warehousing options, making it a preferred choice for families and businesses alike.

What truly sets Joyce Van Lines apart is its industry recognition and unwavering dedication to customer service. The company has earned an A+ rating from Angie’s List and is an endorsed mover on MovingScam.com, highlighting its transparency and reliability. Additionally, its structured approach to pricing, including free moving quotes and on-site estimates, ensures customers have clear expectations before their move. While the company does not offer financing options, Joyce Van Lines’ reputation for excellence, extensive service offerings, and hands-on management make it a leader in the moving industry, offering customers a stress-free and efficient relocation experience.

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What people are saying on Google

Jen

2 days ago

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This moving company was my saving grace! I was going through a divorce and he left me with a grand mess.. That being said I felt gullible and calling around wasn’t gonna work because EVERYONE WANTS YOUR BUSINESS. This company wasn’t like that at all.. They were straight forward and even told me ,the more I pack the lower the cost.. hmmm out with his stuff!! And I packing I did! And they did just as what they told me.. very nice group of guys (driver he’s all business) nothing was missing or damaged and they even fixed the couch for me. I for sure will be using this company again, I think they are a great team which makes the company work .. Thanks Again and see you soon..

Nahaleh Issari

3 days ago

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Being very organized and conscientious During the covid we had to move from one state to another state This company helped us in packing with very care and transferring all our furniture to the new state with no damage.

sjlyric

3 days ago

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Great employee for Joyce Van Lines, very professional and polite. When Merle Jenkins came out to give us the estimate, he was right on time which is very nice. He was very professional and polite. After we got the estimate he came back out to sign the paperwork and he told us he would come back and bring us some boxes. When the day of the moved arrived the movers were on time also. They were very nice and took care of our items that were but on the truck. When the day came for us to receive our item in Montana they truck arrived just before my husband and I did. There were 3 guys unpacking the truck. It was a cold day but the guys moved our stuff in with no problems. It took most of the day to get all the items off the truck. All were very professional. I would highly recommend Joyce Van Lines. Great company to work with.

MedSurg, Inc

3 days ago

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They made our move super easy. All our items arrived quickly and protected and gave us a great price when compared to others we considered and everyone was very professional and polite. Quick response time on our emails as well!! Definitely recommend.

Star Rating

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5.0

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Matt Docis

We have used Joyce four times. The shortest of these was 800 miles, the longest 1300 miles. All four were pretty much perfect. We knew after the first move that we would use Joyce again (if we ever moved again). We read the horror stories that are ridiculously common in the moving game and REALLY wanted to avoid that mess. And we did avoid it. Joyce gave us a quote, and on three out of four moves we actually got a rebate from them. Every single interaction with them was straightforward, professional and honest. People live through moving nightmares all the time. You don’t have to be one of them.

1 week ago

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J C Strout

Nelson was amazing from beginning to end of our move. His personal were more than professional and he lead his team flawlessly. Office personnel were receptive and friendly. An overall great experience. We will definitely us Joyce on our next move and have recommended them to several friends and family.

1 week ago

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Jerri Stuart

My husband and I use Joyce to move furniture from my parents house in the fall of 2023 and they had to move very heavy large pieces of furniture a statue that probably weighed 2000 pounds a Steinway grand piano huge oriental carpets and then just tons of furniture and I can I I can only say that they did an amazing job. They were so polite, so quick, took care of everything !!! Extremely professional I would highly recommend them and actually when my parents sold their house and decided to move their furniture. I recommended that they use Joyce as well.

1 week ago

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Greg Morse

They did an awesome job. I moved from Alabama back to Indiana. Showed up got right to work packed everything extremely well. They were very respectful of my things, quick efficient nothing broken. Then came back and got the used paper and boxes after they unloaded truck. They helped me w big furniture moved a sectional 2x. I used them again to bring things home from an auction AGAIN great experience. They’re the best.

1 week ago

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George Rodriquez

The experience moving out of my home was really good. The company worked fast and efficiently. The foreman was excellent. At the destination, the storage facility, the crew wasn’t as good. Some items weren’t covered or stacked properly and boxes marked fragile were put underneath heavy items. The pace was too fast and the crew just wanted to finish up so, some improvement is needed there.

1 week ago

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Pete Pirando

Bryan & team did an outstanding job moving my things from Lehigh to Alva in 2022. Service was excellent and everyone was very helpful. It was results great experience. Would recommend them to everyone.

4 days ago

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Kathy Connolly

Easy virtual inventory. ,even got a hefty refund when weight was over estimated. Movers and Packers were neat,timely and very courteous. No damage. Highly recommend Joyce Van Lines

1 week ago

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Elaine Baryn

We have used Joyce for five moves both interstate and intrastate. Their teams have consistently delivered at a high level. They rate five stars for punctuality, professionalism, care, expertise, and person attention. We wouldn't risk moving our family possessions with any other company.

1 week ago

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Karen Brockman

Joyce Van Lines did my long distance move with just one trucker from pick up to drop off. It didn’t take weeks, it took only a few days. The movers were friendly and very respectful of my home and my things, they finished up some packing for me, and just did a great job.

1 week ago

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Kari Reinhardt

Hands down, the BEST moving company in the business. We almost got scammed from another company but Joyce saved the day! And saved us thousands as well! They took very good care of our things, house, and our family.

1 week ago

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Bob Tindel

From initial contact to estimate, packing, delivery, and unpacking, everything Joyce did made us smiling and happy! Moving home is stressful, but they made it buttery smooth!

1 week ago

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Kerri Sinapi

I have used JVL twice for major moves. Professional, reliable and affordable. Highly recommend!

1 week ago

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Valarie Holst

Responsiveness in communication and courteous and hard working movers

1 week ago

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Brett

Everything was great good response and trust worthy.

1 week ago