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JK Moving

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9.1

Overall Score

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Jessica Zaret Great Falls, VA

JK Moving was contracted by the Army to relocate our household goods from Great Falls, VA to Virginia Beach, VA in 2013. They came to our home with an iPad to do the estimate and seemed to know what they were doing. My husband is a woodworker with several items of heavy equipment that require special care, so we provided photos and weight estimates via e-mail and were assured that they could handle these and that we would be well under our 17,000 lb allowance. We had taken pains to purge, even renting a dumpster to reduce the amount that we would move, and they are the experts, so we trusted their assessment. We didn't really have an alternative. I was suspicious when they refused to separate out my professional gear, but they had reassured me that we would be under the allowed weight, so I didn't continue to protest this. After the move there was no mention of any overage, and only minor damage (scratched items here and there, but not as bad as previous moves). The job I moved for didn't work out and we had to move back at our own expense within 6 months. That move cost $17,070 with Absolute Moving Co. of Virginia Beach, VA, including packing and labor. 22 months later I get a notice of government debt. When I made inquiries I was told that J K Moving billed the government for moving over 45,000 lbs!!! That is nearly three times my allowance!!! And of course no professional gear. Naturally, J K Moving had already been paid by the government, but I have to pay for the difference, over $23,000 of debt. When I attempted to contact J K Moving about the discrepancy, they stonewalled me. I have been appealing the debt with DFAS for the past 2 years but my credit is ruined by the debt and my wages have been garnished. If you are assigned J K Moving for a PCS move, all I can advise is do it yourself. If you have had a similar experience with this mover, please contact me as I believe that this company should be investigated for fraud.

8 years ago

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Mike Rodis

We have used JK for 2 moves and have been very satisfied.

9 months ago

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Andy Piazza

Great experience with the entire process and the teams. 10/10 recommendation!

1 year ago

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Patrick McGlynn

I've never had to move cross country before. JK made it incredibly easy

1 year ago

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Chris Baker

JK Moving employs professional, experienced movers. They did great work!

1 year ago

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Kenneth Reitzig

Ease of using their service... they literally walk you through everything.

1 year ago

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Jaden Paul

Jk moving customers service are very reliable and i like the way i easily get my free moving quote on their platform without no stress

2 years ago

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Ashley Jameson

Great customer service, prompt, very communicative, never had an item damaged in a move or any issues at all with logistics, timelines, etc.

2 years ago

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mary giesy

We are very. Happy with the service we got. They did a great job. They seemed to go above and beyond what we expected. Very satisfied.

2 years ago

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Cathy Vollbrecht

Great customer service! The movers were professional and courteous and packed everything carefully. JK Moving made our move a stress-free experience!

2 years ago

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Ann Poulter Pawleys Island, SC

We absolutely loved JK Moving. They were friendly, professional, timely, and very reasonable. Not one item was broken from VA to SC.

2 years ago

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Kimberly

Terrible service. I was initially impressed by the sales person pitch, however when the movers came the lead mover John was disrespectful, rude and had a real problem dealing with a woman trying to tell him what needed to be done, real ego problem. He couldn’t follow the simplest instructions and ended up walking off the job. I have moved at least 20 times and this was by far the worst moving company that I’ve ever dealt with.

8 years ago

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James Matthews

Great follow up and the move date is fast approaching.

1 year ago

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Brian Akre

So far great service but the big move is still to come.

1 year ago

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Vanessa Hahn

Professionalism and integrity. Very friendly personnel

1 year ago

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John L. Albrigo

Very professional. So methodical, skillfull and careful. Excellent communication throughout entire process.

2 years ago

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Jenny Laurita

They arrived as expected, packed very nearly, unpacked neatly and the price was the best quote I had gotten.

2 years ago

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josh lane

These guys are amazing they finished four hours faster than the quoted time! Wow!

1 year ago

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Joe Emerson

So far it has been great. It was easy to schedule my move. Can’t wait until my move day.

1 year ago

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Alison Neveu

The moving experience was fantastic. The crew treated our belongings with so much care and was incredibly efficient.

2 years ago

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John Rowland Sterling Heights, MI

JK was great. I ended up paying less than I was quoted and the customer service was on point.

2 years ago

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Scott Chandler

Very supportive throughout the move. Excellent customer service!

2 years ago

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Hankang Yang

I have used their service twice, pretty happy with speed the quality

2 years ago

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CJ Doherty

The workers were very friendly and were fast with the move

2 years ago

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Reply from JK Moving

Thank you CJ Doherty for your positive review. We look forward to handling any of your future relocation needs.

Apr. 4th, 2024

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Brian Tin Woodbridge, VA

Friendly and professional! Great service!

2 years ago