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US Standard Moving

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6.6

Overall Score

LAST UPDATED: May 29th, 2021

Based in Miami, Florida, US Standard Moving is a professional moving company founded in 2019 that provides customizable services for residential, interstate and commercial moves. The company abides by federal and state regulations for operation by maintaining licenses with the U.S. Department of Transportation (USDOT) and Florida Department of Agriculture and Consumer Services (FDACS). 

US Standard Moving has a 4.6 rating from 120 reviews on Google. With 200 employees and 4,000 completed moves, the company’s goal is to maintain a reputation for first-class service, attention to detail, and customer satisfaction.

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The Good

  • Residential Moves
  • Interstate Moves
  • Commercial Moves
  • Free 30-Day Storage Included
  • Certified Piano Shipper
  • Customer Support Available 24/7 

Residential Moves

For a hassle-free residential move, US Standard Moving provides customizable services that can fit clients’ specific needs. Partial packing and unpacking services provide the client with help at any stage of the moving process. To protect furniture from damage during a move, US Standard Moving blanket wraps furniture. 

Although the company takes every precaution when moving, it provides insurance packages that protect clients’ belongings. For clients who need temporary storage, US Standard Moving provides a variety of storage options that includes climate controlled units. 

Interstate Moves

US Standard Moving offers interstate moving with services that fit a client’s budget and needs. To ensure consistency and quality, the company’s interstate movers undergo extensive training before handling moves. 

To ease time or energy constraints for a client, the company also provides packing and unpacking services for its interstate services. Knowing that long distance moves may offer more challenges, US Standard Moving offers a range of services that can accommodate specialty items and cars. 

Commercial Moves

To effectively move a business and reduce downtime, US Standard Moving assigns a team and creates a moving plan to ensure a smooth transition from one office space to the next. A client can expect consistency with the company’s range of customizable services that include furniture protection, packing, controlled storage, and insurance packages.

Free 30-Day Storage Included

What sets apart US Standard Moving apart from other moving companies is that it offers free 30-day storage. This free service is ideal for clients who have a gap in between their move out and move in dates.

Certified Piano Shipper

Moving a piano should be done by an experienced professional because it requires special precautions and methods due to its size, weight, and intricate parts. With US Standard Moving, a client does not need to find an independent piano mover because the company is certified to move pianos safely to the destination. 

Customer Support Available 24/7

US Standard Moving strives to maintain a high level of quality customer service. To ensure the client is well taken care of, the company provides a support team that is available 24/7 to address questions and concerns.

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The Bad

  • B- Better Business Bureau Rating
  • No In-home Estimates
  • Non-refundable Deposit and Balance Paid in Cash
  • Unable to Guarantee Pick-up and Delivery Dates

B- Better Business Bureau Rating

US Standard Moving has a B- Better Business Bureau rating. The reasons listed for this rating are the length of time the business has been operating and that 14 complaints have been filed against the company. 

According to the Better Business Bureau, US Standard Moving has only been in operation since 2019. When looking for a moving company, it is recommended to hire one that has years of experience and a proven track record. Of the 14 complaints filed, four complaints were for delivery issues, five complaints were for problems with product/service, four complaints were for advertising/sales issues, and one complaint was for billing/collection issues.

No In-home Estimates

While US Standard Moving offers free online estimates, it is recommended that a client has a thorough walk-through estimate in order to get the most accurate estimate possible. Without a thorough estimate, clients may have unexpected additional fees or costs added to their final bill. 

Non-refundable Deposit and Balance Paid in Cash

US Standard Moving requires a non-refundable deposit of up to 30 percent of the estimated total cost. Moving companies that do not require a large deposit are generally recommended. If a client pays in advance, they may not have control over when their items are delivered. For canceled moves, the deposit can be credited towards another move within 24 months. 

US Standard Moving does not offer payment flexibility for the remaining balance. The balance cannot be paid with a credit card and must be paid in cash, cashier’s check, or money order upon delivery. For interstate moves, a client may need to pay the balance before their move crosses state lines. 

Unable to Guarantee Pick-up and Delivery Dates

According to US Standard Moving’s Terms and Conditions, it cannot guarantee pick-up and delivery dates. The company tries to maintain pick-up and delivery dates as close to the requested ones as possible.

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The Bottom Line

US Standard Moving strives to provide a quality and comprehensive moving service that can be customized to a client’s needs and budget. The company provides a unique service by offering 30 days of free storage and a customer support team that is available 24/7. Although the company has only been in business since 2019, they have a record of 4,000 completed moves and a 4.6 rating from 120 reviews on Google. 

We recommend that a customer asks thorough questions pertaining to the estimate to avoid unexpected additional costs and fees. For clients in inflexible situations that need guaranteed pick-up and delivery dates, we do not recommend US Standard Moving. 

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Star Rating

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4.7

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29 Reviews

Review Breakdown

5 grade

93%

4 grade

0%

3 grade

0%

2 grade

0%

1 grade

7%

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Stephanie B Washington, DC

I was moving back home and my excitement had no boundaries. I hired US Standard Moving & Storage to wrap up my life and then transport it back home where it belongs. They gave me a very reasonable quote to begin with. Then their crew showed up on time. The men worked very efficiently packing up everything. After some really bad experiences in life, I was really starting to trust in the worst in people. But this company reinstated my faith on humanity. Just looking at how efficiently these men worked, you can feel like good things do happen. They delivered all my belongings in great condition as well. They stuck to their which made me love them even more.

3 years ago

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Thomas Parkville, MD

All of them were fast, yet very careful and respectful of our belongings. Nothing was broken and I did not worry with how they loaded and unloaded the truck. All of the movers were fun to have around. They all joked around with us while staying focused on moving and careful of their language around the kids. Overall, a great experience and I recommend them to people all the time.

3 years ago

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Larue Pawtucket, RI

Truck showed up on schedule date and time movers were friendly and efficient. I didn't have to lift a finger. It was awesome the packed everything tight, believe me I checked! They said they could deliver in 7-10 days and it came on the 8th day. There were no issues no delays. I would definitely recommend these movers to my sister. Thank you US Standard Moving Company’s Team for a seamless move!

3 years ago

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Jack Norcross, GA

Could not have asked for a more seamless move! The arrived promptly as promised, were thorough in packing us up, and even offered to help with some additional items we had not requested they move. When we arrived at our move location they were speedy in unpacking us and made sure we were happy with everything. Overall, I was very happy with the service I received and would definitely recommend them to anyone considering a short or long distance move.

3 years ago

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Jack , PA

Mick and Jack helped me with a last minute move and the entire process went very smoothly. They responded quickly to my request for a quote, showed up early and got the job done very efficiently whilst taking great care of my belongings. I am so relieved with how smoothly my move went. Thank you again to the Thomas and John- I will pass your name along to anyone I know looking for a moving company.

3 years ago

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Judy Fort Scott, KS

I bestow my trust on US Standard Moving. I believe they are the best people to ever relocate me. The crew that came over to help me out was so different. The manner in which they worked intrigued me. I was so happy with every single move they made. I bet they are going to help me out again in my next relocation's because I wouldn’t want to miss any of that fun, not at all!

3 years ago

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John Doe Arlington Heights, IL

Have done a great job by movers of US Standard Company. This was a great experience and I would like to tell you all that The US Standard Company is one of those companies whose first preference is only to satisfy the clients by their work. Sometimes Companies charge a lot of amounts and give back the poor quality of services but I am satisfied with the US Standard Company movers. I ‘ll hire you next time.

3 years ago Edited September 14, 2021

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Pablo Gibbs Columbus, OH

This company moved me yesterday. Moving can really suck, but using US Standard Moving made my move smooth and trouble free. They did all that I asked of them, were super professional, worked hard and respected all my possession. Next time we need movers, we will absolutely use this moving company again. We definitely will recommend this company to anyone who needs moving services.

3 years ago

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Samuel M Washington, DC

I am very happy with their service. They made a stressful task so much easier. The foreman and his team were very helpful. They basically did all of it. Packing and wrapping was done flawlessly. Happy to see that nothing was broken or missing. Efficient crew! They took the pressure of moving off me completely. And by the way the rates are better than the other movers. So, if you are looking for a professional mover, I highly recommend US Standard Moving.

3 years ago

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Earnest Swedesboro, NJ

I moved from Binghamton, NY to Philadelphia, PA it was my first big move, and they had made the process stress free and easy. I didn’t know where to start, but they walked me through each step, step by step. I'm to work with these guys! Highly recommended!

3 years ago

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Segarra Rolling Meadows, IL

US Standard Moving company is truly the best company anyone can find in the state of Idaho Falls,ID and even beyond. They worked very fast and diligently. The move was completed at record time and also none of my furniture and stuff was ruined or damaged in any way. Recommended!!

3 years ago

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Thomas Warrenton, NC

I have never hired a moving company before and I was pretty nervous but I always felt like I was kept in the loop. Mick explained all the details and pricing, that was so affordable. She was there for me from start to finish then went over it again that daywhich made the moves easy for me.

3 years ago

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Kellen O'Fallon, IL

US Standard Moving company is definitely a company that stands by their product. Not the type of company to make false promises and switch up on yak. These guys stuck to their word and their pricing! Also the customer service was lit. Def. would use again! 10/10 would use them again! 5 stars!

3 years ago

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Paucek Boydton, VA

Their prices were more reasonable than all I inquired with for moving services. This was my first experience utilizing any professional movers and it went well. They are best in each aspect. I highly recommend them. 5+ stars for their amazing services!

3 years ago

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Moises Sacramento, CA

They worked carefully but quickly and they did a detailed job packing my items up for delivery. They were outstanding especially Jack and his crew.Jacob was very diligent at putting together an accurate quote and it translated to a smooth move. Yay, finally a stress-free move! Recommended!

3 years ago

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Hollis Santa Clara, CA

They are fantastic. They are extremely well organized and operate the company at such a high level. They took time and explained to us how our estimate was put together. They talked about pricing and how a price could change. Our move went extremely smooth and I’m thankful I got to work with them. I’d be happy to use them again in the future.

3 years ago

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Jack Coal City, IL

I cannot say enough about how wonderful a job Jack, Mick and < did. They were punctual, professional, efficient and friendly. Moving in generally is very stressful but with these guys my fears were put to rest. Looking forward to our next move with you.

3 years ago

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Enrico Charleston, WV

Everyone that I spoke to was extremely thoughtful and professional. It was my first time having movers pack for me and I was very nervous to say the least but everything went smoothly and there were no damages at all. Thank you so much for such a great experience. I will definitely be using them again for any future moves.

3 years ago

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Emery York, PA

I cannot recommend, or thank, Michael and his team highly enough. we are so grateful to them for making what would otherwise have been one of the more stressful events of our lives into something not far short of an entertaining one. I almost wish we could move again next month!

3 years ago

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Boyd Toledo, OH

I was super stressed about clearing our old house out, about getting enough friends to help, about renting a truck... the whole thing is such a production, I hate it. BUT THIS TEAM was a must have. They reduce all the stress of the move. I am o impressed with these movers.

3 years ago

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James Bradenton, FL

These guys are great. William was helpful in putting together the estimate for the move. Movers were helpful and friendly. The move went on a little longer than anticipated, but this was understandable as I had more things being moved than listed when the estimate was put together. Definitely recommend them!

3 years ago

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Zachary Indianapolis, IN

They were extremely professional and made sure my move was efficient and smooth. The crew is so nice and respectful. I wish I could give more than just five stars. Thank you Mick, you helped me so much!! I will be recommending you to anyone I can.

3 years ago

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Rory Esperance, NY

Would highly recommend for small and large moves. The office staff was friendly and helpful. Our movers, Mick and John were fantastic. Very nice, competent and efficient. Very positive experience with US Standard Moving and Movers.

3 years ago

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Manuel Smith Delano, PA

They were very friendly and went out of their way to provide a great customer experience. They were professional, punctual (both on pick up and drop off). Moving is never easy, but they made it as smooth as moving can be.Thanks guys!

3 years ago

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David Steave Niagara Falls, NY

Just moved to NY from AL. This company is great! Every employee here is very helpful. Prompt and friendly. They are a bit pricey, but they worth it. I would recommend this company to any of my friends. They deserve all these five star reviews.

3 years ago

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Thomas , CO

Min of 3 hours service and they provide many extras for moving. We tried to be ready so it was easier for them just to move the items and not waste their time with stuff we could quickly and easily do Recommended to all.

3 years ago

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ranqueltrip Fort Riley North, KS

They were super quick and efficient. I am impressed by their work. They did all the work very fastly in the recorded time like wrapping all the material and transporting etc. I recommend all the US Standard Companies.

3 years ago