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US Standard Moving

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5.8

Overall Score

LAST UPDATED: May 29th, 2021

Based in Miami, Florida, US Standard Moving is a professional moving company founded in 2019 that provides customizable services for residential, interstate and commercial moves. The company abides by federal and state regulations for operation by maintaining licenses with the U.S. Department of Transportation (USDOT) and Florida Department of Agriculture and Consumer Services (FDACS). 

US Standard Moving has a 4.6 rating from 120 reviews on Google. With 200 employees and 4,000 completed moves, the company’s goal is to maintain a reputation for first-class service, attention to detail, and customer satisfaction.

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The Good

  • Residential Moves
  • Interstate Moves
  • Commercial Moves
  • Free 30-Day Storage Included
  • Certified Piano Shipper
  • Customer Support Available 24/7 

Residential Moves

For a hassle-free residential move, US Standard Moving provides customizable services that can fit clients’ specific needs. Partial packing and unpacking services provide the client with help at any stage of the moving process. To protect furniture from damage during a move, US Standard Moving blanket wraps furniture. 

Although the company takes every precaution when moving, it provides insurance packages that protect clients’ belongings. For clients who need temporary storage, US Standard Moving provides a variety of storage options that includes climate controlled units. 

Interstate Moves

US Standard Moving offers interstate moving with services that fit a client’s budget and needs. To ensure consistency and quality, the company’s interstate movers undergo extensive training before handling moves. 

To ease time or energy constraints for a client, the company also provides packing and unpacking services for its interstate services. Knowing that long distance moves may offer more challenges, US Standard Moving offers a range of services that can accommodate specialty items and cars. 

Commercial Moves

To effectively move a business and reduce downtime, US Standard Moving assigns a team and creates a moving plan to ensure a smooth transition from one office space to the next. A client can expect consistency with the company’s range of customizable services that include furniture protection, packing, controlled storage, and insurance packages.

Free 30-Day Storage Included

What sets apart US Standard Moving apart from other moving companies is that it offers free 30-day storage. This free service is ideal for clients who have a gap in between their move out and move in dates.

Certified Piano Shipper

Moving a piano should be done by an experienced professional because it requires special precautions and methods due to its size, weight, and intricate parts. With US Standard Moving, a client does not need to find an independent piano mover because the company is certified to move pianos safely to the destination. 

Customer Support Available 24/7

US Standard Moving strives to maintain a high level of quality customer service. To ensure the client is well taken care of, the company provides a support team that is available 24/7 to address questions and concerns.

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The Bad

  • B- Better Business Bureau Rating
  • No In-home Estimates
  • Non-refundable Deposit and Balance Paid in Cash
  • Unable to Guarantee Pick-up and Delivery Dates

B- Better Business Bureau Rating

US Standard Moving has a B- Better Business Bureau rating. The reasons listed for this rating are the length of time the business has been operating and that 14 complaints have been filed against the company. 

According to the Better Business Bureau, US Standard Moving has only been in operation since 2019. When looking for a moving company, it is recommended to hire one that has years of experience and a proven track record. Of the 14 complaints filed, four complaints were for delivery issues, five complaints were for problems with product/service, four complaints were for advertising/sales issues, and one complaint was for billing/collection issues.

No In-home Estimates

While US Standard Moving offers free online estimates, it is recommended that a client has a thorough walk-through estimate in order to get the most accurate estimate possible. Without a thorough estimate, clients may have unexpected additional fees or costs added to their final bill. 

Non-refundable Deposit and Balance Paid in Cash

US Standard Moving requires a non-refundable deposit of up to 30 percent of the estimated total cost. Moving companies that do not require a large deposit are generally recommended. If a client pays in advance, they may not have control over when their items are delivered. For canceled moves, the deposit can be credited towards another move within 24 months. 

US Standard Moving does not offer payment flexibility for the remaining balance. The balance cannot be paid with a credit card and must be paid in cash, cashier’s check, or money order upon delivery. For interstate moves, a client may need to pay the balance before their move crosses state lines. 

Unable to Guarantee Pick-up and Delivery Dates

According to US Standard Moving’s Terms and Conditions, it cannot guarantee pick-up and delivery dates. The company tries to maintain pick-up and delivery dates as close to the requested ones as possible.

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The Bottom Line

US Standard Moving strives to provide a quality and comprehensive moving service that can be customized to a client’s needs and budget. The company provides a unique service by offering 30 days of free storage and a customer support team that is available 24/7. Although the company has only been in business since 2019, they have a record of 4,000 completed moves and a 4.6 rating from 120 reviews on Google. 

We recommend that a customer asks thorough questions pertaining to the estimate to avoid unexpected additional costs and fees. For clients in inflexible situations that need guaranteed pick-up and delivery dates, we do not recommend US Standard Moving. 

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Star Rating

4.7

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29 Reviews

Review Breakdown

5 grade

93%

4 grade

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3 grade

0%

2 grade

0%

1 grade

7%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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