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Author: Kaitlyn Short

LAST UPDATED: December 17th, 2019

After high school friends Darryl Marshak and Ethan Margalith founded Starving Students Movers (SS Movers) in 1973, it continued to develop into a well-known moving service in Hollywood California. It now provides services in nine states. Not only does SS Movers offer in-house local and long distance moving services, but it also has relationships with a number of other moving services to ensure that it can help people, no matter their circumstance.

SS Movers was founded with a mission statement to ensure that customers are provided with high-quality and stress-free moving and storage services for a low price.

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The Good

  • Local Moving
  • Long Distance Moving
  • Packing Services
  • Locations

Local Moving

SS Movers has been in the moving business for over 45 years. Its local moving services include moves that take place within state boundaries. If you are looking for a free quote, you can either reach out via email, Facebook Messenger, or by phone. Contact information can be found on the SS Movers website.

Long Distance Moving

Not only does SS Movers offer local moving, but it also offers long distance moving. This could include moving one state away, or moving across the country. Move information and free quotes can be given by contacting SS Movers representatives via email, Facebook Messenger, or by phone. For more information, see the official SS Movers’ website.

Packing Services

One of the most time-consuming parts of moving is packing up all of your belongings. This process, though tedious, is also the best way for you to protect your personal belongings during the move. SS Movers provides packing and unpacking services if you feel it would be helpful to you. These services include the following:

  • Boxes to protect your wall art
  • Bubble wrap
  • Boxes for books
  • Boxes for memory foam mattresses
  • Furniture pads

Locations

Though SS Movers started working exclusively in California, it now provides services to nine states. The following states and cities offer SS Movers services:

  • California — Los Angeles, Orange County, San Diego, Thousand Oaks, Oakland, Riverside, Pasadena, Palm Springs, Ventura, Fresno, San Francisco, San
  • Marcos, Sacramento, and San Bernardino
  • Arizona — Phoenix and Tucson
  • Maryland — Baltimore
  • Nevada — Las Vegas
  • Texas — Dallas and Fort Worth
  • Utah — Salt Lake City
  • Virginia — Richmond
  • Washington — Seattle and Tacoma
  • Washington D.C. — Washington, D.C.
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The Bad

  • Third-Party Subcontracting
  • Damage
  • Timeliness
  • Website Lacks Information

Third-Party Subcontracting

A number of SS Movers’ reviews have mentioned frustration with subcontracting done by SS Movers with other moving companies. Customers have expected SS Movers to send in-house teams to take care of a move. They have mentioned frustration when third-party movers have shown up to do the job and have done a poor job. When customers have reached out to SS Movers to complain, they have been told that they will need to contact the third-party that was used to place formal complaints.

If you are worried about not knowing who is going to do your move, you will want to specifically ask who will be taking care of your move if you book through SS Movers.

Damage

Unfortunately, a number of customer reviews have said that furniture and personal belongings have been damaged during the moving process when using SS Movers. Furniture has been chipped, scuffed, smudged with grease, and at times broken.

If you are concerned about this happening, it would be advantageous if you were to be present during the moving and ensure that all of your things are packaged properly in order to avoid damage.

Timeliness

As is common in the moving services industry, SS Movers has been known to be late to schedule moving appointments. If you book a move through this service, it would be advisable to plan on them showing up later. If you go into the move with this expectation, you will be able to schedule accordingly.

Website Lacks Information

The SS Movers website is not a very useful resource. One of the biggest challenges is the amount of information provided. Unfortunately, very little information can be found about the services provided by SS Movers. We hope that this will change in the future.

One challenge with this is that there is no pricing information available online. If you are looking for a bid, you will need to contact a customer service representative.

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The Bottom Line

Though SS Movers has been in business for over 45 years, it has not built the best reputation. If you live in one of the cities in which it offers services and are not moving far, you could get a quote to compare to other local moving services. If you are concerned about having a third party involved in your move and want to make sure that you have personal contact with the entity that will be moving your things, you should probably look for another moving company.

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