International Van Lines was founded in 2000 primarily as an international and long distance moving business. After just 4 years providing moving services it began offering full-service, long-distance domestic moving services.

Today, with 19+ years of experience, it is recognized as one of the top moving companies in the nation and directly employs more than 100 people. International Van Lines partners with United Van Lines to offer a moving network comprised of more than 3,200 agents, both domestic and foreign. The company services over 180 countries and is licensed/credentialed by the following groups:

  • U.S. Department of Transportation
  • Federal Maritime Commission
  • American Moving and Storage Association

International Van Lines offers a variety of services:

  • Long-distance moving
  • International moving
  • Local moving
  • Full packing
  • Unpacking
  • Door to door, door to port, or port to port service
  • Ocean freight or air freight moving
  • Full container or less than container load (LCL) moving
  • Shipment tracking
  • Vehicle transport
  • Piano moving
  • Furniture disassembly and assembly

As one of the largest private moving companies, International Van Lines handles an average of 10,000 moves per year and 85 percent of the moves it performs are long-distance domestic moves; the rest are international and local.

While charges for local moves depend on the number of workers, truck use, scale of the move, and an hourly rate, longer-distance moves will depend on the weight or volume and several other factors.

Like many professional moving companies, International Van Lines requires a 25 percent deposit be paid before scheduling a moving date. The balance is paid in two parts. The first half is paid at pickup, and the second half when your items have arrived at your final destination. Cross country moves take from 2–3 weeks from pickup to delivery. While this company is the picture of professionalism working to get your belongings delivered in a timely manner, delivery dates and times aren’t guaranteed.

As part of the packing services that are offered, customers can purchase moving boxes and other packing materials online. Packing supplies are made into kits for a certain number of rooms or the room or type of household goods you need to pack and free shipping is available on orders placed before 4 p.m. eastern.

Pros, cons, and International Van Lines reviews from customers are listed below.

The Good

  • Local and Long-Distance Moving
  • International Moving
  • Easy Moving Quotes
  • Customer Satisfaction
  • Auto Transport Service
  • Standard Pricing Includes Several Services
  • Cancellation Policy
  • Storage in Transit

Local and Long-Distance Moving

International Van Lines provides long distance and domestic local moving options across the United states though it specialized in international and long distance moving. A free moving estimate can be obtained online to help you plan your move. Features of International Van Lines' long distance and domestic moving services include:

  • Packing
  • Storage
  • Crating
  • Other specialty services

International Moving

International moves don't just require more work, but much more planning. To ensure that all of the details of your move are taken care of, International Van Lines has over 3,000 partners globally to provide a custom moving solution just for you. The following options are offered as part of International Van Lines' international relocation services:

  • Ocean Freight — If you are looking to save money when moving overseas, ocean freight is the cheapest option.
  • Air Freight — This service is commonly used when shipping household goods. If you are only shipping a couple of boxes, or if you are on a time crunch, air freight is the best option for you.
  • Auto Transport — If you are. planning to ship other items with your car, you can have your car packed into a closed container with blocks and braces. If you are just shipping your car, you can drive your car to the port and have it loaded onto a ship. Unfortunately the car will be exposed to the elements if this is the case, so it is not ideal for high-end vehicles.

Easy Moving Quotes

Sometimes getting a quote for moving and relocation services can take a bit of time over the phone. You may even need to provide an itemized list of every piece of furniture to just get a ballpark price estimate.

International Van Lines’ quotes are easy and efficient. An artificial intelligence tool lets you record a quick walkthrough of your home on your phone. Then, the software scans and itemizes your inventory to provide a more accurate quote.

Customer Satisfaction

Reviews of International Van Lines praise all aspects of its customer service experience. Sales representatives and relocation coordinator staff are friendly and give helpful information from start to finish. One review said, "They went above my expectations in every aspect of the move."

All movers are background checked, trained, and certified. Moving crews that come to load and unload are professional, efficient, and hardworking. Very few customers experience broken pieces of furniture or delays.

However, if consumers do have an issue, they are assigned an account representative to help through the whole moving process.

Additionally, 24/7 customer support is available via phone, email, and live chat through the company’s website.

Auto Transport Service

This company offers an auto transport service if you are taking vehicles with you during a relocation. (See international moving)

Standard Pricing Includes Several Services

A standard long-distance move from International Van Lines includes several services, some of which aren’t covered in the basic price by other relocation services. These include the following:

  • Disassembly and reassembly of basic furniture (complicated furniture available as a paid add-on)
  • Loading and unloading
  • Use of pads and blankets to protect your furniture
  • First flight of stairs (7 steps) free
  • Tolls, mileage, fuel, and taxes included
  • Liability coverage up to $10,000
  • Other services (like additional packing protection, piano handling, more stairs, etc.) are available at an additional price.

While most homeowners insurance covers a long-distance move, International Van Lines offers to cover limited liability at $0.60 per pound per item or piece of furniture. This doesn’t cover cash, jewelry, fine art, or particle board items.

Cancellation Policy

International Van Lines has a 100 percent deposit refund for notice up to 48 hours before your moving day pickup.
If you need to change your moving date, there is no fee.

Storage In Transit

As a full-service moving company, not only does International Van Lines have packing and moving handled, it can also provide storage. If you need storage services during a move, International Van Lines offers both long term and short term options at temperature controlled storage facilities.

Short term moving storage in transit (stored at a destination warehouse) depends on the size of the load, requires re-delivery, and in-out fees. $0.50 per cubic foot per month. Long-term storage is done at the origin and then shipped.

The different flexible options that International Van Lines offers make for extremely excellent service and great moving reviews.

The Bad

  • Minimum Size Requirements
  • Average Pricing
  • Lack of Availability in Peak Season
  • Balance Payment
  • Third Parties

Minimum Size Requirements

The minimum size requirement to use International Van Lines is 200 cubic feet or 1,400 pounds of furniture.

Average Pricing

Due to its quality work, International Van Lines does not offer super cheap pricing which has spurred consumer complaints. Several of our international Van Lines reviews mention corporate relocation, so this service may be geared towards business owners with higher budgets.

Pricing depends on the distance of your move and the quantity of furniture and/or belongings you need to be packed or moved. You can schedule a free price quote through the company’s website, internationalvanlines.com, contact customer service directly, and/or pick a callback time.

International Van Lines will try to match the price offered by a competing moving service, as long as the service and company level are comparable.

There are a few additional charges that shoppers should be aware of:

  • Long carry (over 75 feet) — $75 per 75 feet
  • Elevator fee — $75 per stop
  • Stairs (over 7 steps) — $75 per flight. No charge of stairs inside a single family home
  • Shuttle service if an 18-wheel trailer can’t be used at the destination — $1 per cubic foot, a minimum cost of $350, if needed
  • Bulky items that can’t be stacked — $150
  • Piano fees — $150-$350+, depending on size
  • Motorcycle handling — $350
  • Storage — $0.50 per cubic foot per month

Additional packaging materials will be charged if your original work estimate didn’t include full packing charges

Lack of Availability in Peak Season

Many moving companies, including International Van Lines, get booked up during the peak moving season. March through September is considered peak season for the moving industry. Consider booking the team early to ensure availability. For out-of-state moves, a minimum of two weeks notice is recommended during the off-season and four weeks scheduling notice is recommended for the peak summer months.

Balance Payment

Customers who hire International Van Lines have to pay a 25 percent deposit. This payment can be made with cash, credit card, check, or money order. However, the balance (half paid upon pickup and half upon delivery) can’t be paid with a credit card. You have to pay with a check, cash, or money order.

Third Parties

For the most part, the International Van Lines team can get your stuff moved, no matter your location or move destination. However, customers should know that third party moving and storage companies are hired in the following locations: Montana, Oregon, Utah, and Washington.

The Bottom Line

Though International Van Lines started out as international and long distance movers, we recommend this company for local and interstate small moves, as well as international long-distance moves. Consumer reviews have rated International Van Lines to be one of the best relocation companies if you are worried about the product or service being different than advertised.

As a widely trusted moving company, International Van Lines should be considered for your upcoming move. Many moving and storage companies have a poor reputation due to extra fees, damage, or delays. International Van Lines maintains its positive reputation as it consistently pleases its customers. It would be a great option for a business owner, families, couples, singles, etc.

Have you moved or relocated with International Van Lines? Let us know about your experience with these professional movers in a quick review below.

We'll Introduce You!

Call our recommended rep over at International Van Lines below.

1-(877) 803-9790

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User Reviews

Star Rating

4.9
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74 Reviews

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Kyle burgess

June 6th, 2019 The Lakes, NV DETAILS arrow_drop_down
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My move to Nevada went well. I had no damage, loss, or additional charges. I've used them once before and had a good experience, so I gave them a second move. Moving is stressful, so I was thrilled to come across International Van Lines. I would recommend them to anyone planning a long-distance move.

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E Chellstorp

June 6th, 2019 Littleton, CO DETAILS arrow_drop_down
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I had a long distance move (1050 miles), and I must say that using IVL was a pleasure. From the initial estimate, to the scheduling, the pickup and delivery teams, every step of the way had professionals on the job. I had no damage to any of my possessions and everything arrived on schedule. I will be using them again on my next move.

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Sarah

June 6th, 2019 Northfield, MN DETAILS arrow_drop_down
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I had a difficult time finding a mover that could deliver to New Mexico promptly without being charged a ridiculous amount of money. I received several quotes from reputable moving companies and chose IVL because they gave me comfort. Unlike the other movers, I spoke with they did not try and pressure me to provide them with a deposit. In fact, my rep Alex did the opposite. He went over all scenarios, including worst case scenario which I appreciated. The pick up took place in Seattle and the entire move process took about a week. The guys that handled my move were very professional. They were timely, dressed well, clean truck and worked their tails off. I hope I never have to experience another move in my lifetime, but if I do I would consider International Van Lines.

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John mike

May 31st, 2019 Austin, TX

I hired International Van Lines for an overseas move for my parents. The move was from Chennai, India to Austin, Texas. It was a very stressful experience trying to find a mover with this kind of knowledge. IVL came recommended by several consumer groups and maintains a good reputation so my comfort level was good with them. My sales rep Nico was very attentive to my needs and made sure all customs paperwork and documentation was done promptly. I have never worked with an international moving company before, but my experience with IVl was excellent and i would suggest them.

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Erin W.

May 31st, 2019 Fort Lauderdale, FL DETAILS arrow_drop_down
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I hired IVL for a long distance move from Pittsburgh, PA to South Florida. They did a great job, had reasonable prices, were there when they said they would be, and were overall great to deal with. Would highly recommend IVL for your move!

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Tony

May 31st, 2019 Steubenville, OH DETAILS arrow_drop_down
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My move to Los Angeles went well. The crew showed up on time, packed well, and I have a good experience overall. Moving is stressful, so I was happy to have come across a trustworthy company. No damage, no hidden fees, and delivery on-time. What more can I ask for?

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Linda DeMartini

May 29th, 2019 Aptos, CA

We have experienced four cross country moves in the past. We had International Van Lines move our household goods this week and it was the best experience ever! To start, the administrative help of Maggie and Jill in prep stage, was so pro and supportive. Then, Team Leader/Driver, Tony, and his crew were timely, efficient, and professional.The care in packing our "family treasures" was so appreciated. We highly recommend and trust this company!

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DJ

May 24th, 2019 Saint George, UT DETAILS arrow_drop_down
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International Van Lines moved me to Utah. The move consisted of a 3 bedroom home and motorcycle. Packing was included and they did a fantastic job. The crew was timely, efficient and clean. They left no debris and arranged for a cleaning crew afterward. I've never worked with a full-service mover, but I am aware of what goes on. IVL was chosen based on their reviews and knowledge. My sales rep Justin was great at organizing and explaining the details. I would use them again if needed.

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Ann H.

May 24th, 2019 Pompano Beach, FL DETAILS arrow_drop_down
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With all of the moves I have done I was sick at the thought of dealing with a moving company. I have not had much luck in the past. this company changed my frame of mind and will be highly recommended by me. The packing was done professionally by the move team who also did a great job wrapping / protecting my furniture. The movers were courteous and knowledgeable. Delivered in the time frame my rep gave me. Maggie was the reason I chose this company and she kept her word.

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David Garcia

May 22nd, 2019 Las Vegas, NV DETAILS arrow_drop_down
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I recently moved from Hemet, CA to Austin, TX to start a new job. It was a last minute move and I only had two days to do some research. International Van Lines was one of the suggested movers on several consumer websites so I gave them the business. I worked with a rep named Brian. Brian did a great job of getting things organized and done in a timely manner. They were able to pick up within 48 hours. Also, even with the short notice, they managed to perform very well. The crew was timely, efficient and very polite. I don't normally spend the time and leave reviews, but IVL deserves a quality rating. 

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Vinny C.

May 16th, 2019 West Chester, PA DETAILS arrow_drop_down
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I used International Van Lines to move my family over 2,000 miles from Florida to Pennsylvania. Not only was the pricing beyond reasonable, but their operation is well seasoned. Very professional movers and they took extra precaution with our valuable home items. I highly recommend IVL and will be using them for any and all future moves.

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David

May 13th, 2019 Baltimore, MD DETAILS arrow_drop_down
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I moved into a row home in Baltimore with a very narrow staircase. The guys were real pros as they managed to get all my furniture up without scuffing the furniture or the walls. Great job guys!!! I’m really happy with the entire move. Thanks from Dave

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Carmen

May 13th, 2019 Van Nuys, CA DETAILS arrow_drop_down
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I moved from Austin, Texas to Torrance, CA and used IVL. My move was for a 3 bedroom house + car. IVL's crew showed up on time, uniformed and did a fantastic job getting the job done promptly. The move itself took roughly about 7 hours which included them packing & loading. I needed a month of storage which they offered for free. When I called to reserve a delivery date that got it done within a week, my experience with IVL was excellent and I would recommend them to anyone moving out of state.

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Sara Machin

May 10th, 2019 Miami, FL DETAILS arrow_drop_down
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I’m really happy with how everything went. Communication was easy and I was delivered in the time range I was told. I would definitely recommend.

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Jeff Sanders

May 10th, 2019 Pompano Beach, FL DETAILS arrow_drop_down
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As a realtor I’ve been looking for a reliable, cost effective Moving Company that my clients could use....International Van Lines by far exceeds any and all of my expectations. Their skill, care, and diligence is apparent with the 20+ moves they’ve handled for my clients! Look no further, you found your Moving Company!!

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Chris Scott

May 10th, 2019 Los Angeles, CA DETAILS arrow_drop_down
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I used IVL back in 2017 for a move to Los Angeles. I recently had to move back to NYC and decided on IVL again. This time there was a car and piano involved in the move. They sent a crew of 5 who did a great job packing & loading my goods. My car was shipped separately and made it to the destination a bit quicker so I had to coordinate properly. My rep Justin did a great job organizing everything for me. When my good arrived I checked everything for damage. There were a couple of small scratches, but nothing major. I didn't even bother file a claim. The crew that delivered was different than the pickup crew, but they equally did a great job. Their guys are hard working, honest and appreciated the tip I left them. Just wanted to stop by and leave my feedback. Anyone can contact me with any questions about my move

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Daniela Reyes

May 10th, 2019 Deerfield Beach, FL DETAILS arrow_drop_down
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I hired internatonal Van lines based on the reviews that I saw online. Talking to them on the phone made some of the stress of my move a little bit worn tolerable they walked me through the steps of what is included in my move versus what is not included in my move. The young lady I spoke to you prior to them coming to pick me up advise me of times and what to expect. As my move came to an end the cross-country I received communications again what to expect when they got their. The drivers were courteous and helpful and reassembled my beds. The communication throughout my move made it so much easier. Between calls and emails I knew exactly what you expect.

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Inez

May 8th, 2019 Miami Beach, FL DETAILS arrow_drop_down
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I recently had to move for the second time and hired IVL again. They did a great job on my first move so there was no reason for me to shop elsewhere. The team again did a fantastic job. No damage, no hidden charges, and overall a good experience. I would use them again if needed.

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Mark Decker

May 8th, 2019 Pompano Beach, FL DETAILS arrow_drop_down
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International Van Lines did a great job with my move from NY to Parkland, FL. This was for a 2 bedroom home and everything was packed well. I would use them again if needed.

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Loren Donofrio-Freeman

May 6th, 2019 Boca Raton, FL DETAILS arrow_drop_down
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I used IVL for my overseas relocation and they did a great job. The handled all the customs clearance and delivered with no problem. I would use them again if needed. Chat Conversation End Type a message...

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Paul Crane

May 2nd, 2019 Pompano Beach, FL DETAILS arrow_drop_down
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I hired IVL for a move to Houston. They packed and performed well. I would use them again if needed.

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Taya Fitzgerald-Hyman

May 2nd, 2019 Raleigh, NC DETAILS arrow_drop_down
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I recently moved from Houston, TX to Wake Forest, NC. I hired IVL for the move of my 2 bedrooms apt. The crew was on time, packed well and delivered everything as promised. I experienced zero problems and would use them again. My rep was Brian and my mover (foreman) was James. Great guys!

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Jon Fields

May 2nd, 2019 Pompano Beach, FL DETAILS arrow_drop_down
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Amazing service from beginning to end. Staff was helpful and friendly. Tracking was on point and their communication was great. We were always able to get a rep on the phone or an email back within 24 hours. Price was very fair compared to everyone else and all our stuff arrived safely and without damages. Would definitely use again!

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Jarrod f.

May 2nd, 2019 Pompano Beach, FL DETAILS arrow_drop_down
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They were extremely professional and punctual. They came fully prepared to have everything I needed moved the correct way with no damage. Which was not an easy ordeal due to the type of furniture, etc. I plan to use them whenever I need to in future and would recommend them to anyone!