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Cross Country Moving Group

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1 User Review
LAST UPDATED: May 4th, 2021

Cross Country Moving Group offers a variety of moving services to help you relocate. Unlike many moving services, this moving group acts as a moving broker. This means that moving teams from Cross Country Moving Group will not actually be moving your things. Once you have reached out to this company, it will use its vast network of connections to find a moving service that is suited for your particular move. It works to ensure that all of the companies with which it is affiliated provides its customers with the best value and service. It is important to note that this service focuses on helping people get their belongings moved into the state of Florida.

Top Ranked Companies

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The Good

  • Moving Services
  • Storage Services
  • Special Services

Moving Services

Cross Country Moving Group has worked over the years to develop partnerships with a number of different moving services to ensure that you are provided with the best service possible. Whether your move is long distance, interstate, residential, or commercial, Cross Country Moving Group is there for you. Once you have accepted a quote provided by a representative, Cross Country Moving Group will work with a third-party moving service to complete your move. 

Storage Services

The storage services provided by Cross Country Moving Group are only available in Florida. A number of storage options have been made available to ensure that your personal/household items, or your business/commercial items are stored safely for the duration of time that you need. If you need to extend your storage lease, options will be made available to you at competitive rates. 

Special Services

On top of the basic moving services that Cross Country Moving Group provides through third parties, a couple of specialty services are also included. The following additional services are offered by Cross Country Moving Group: 

  • Auto transportation
  • Piano moving
  • Military moving
  • Commercial moving
  • Packing services
  • Senior moving
  • Pool table moving
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The Bad

  • Third-Party Involvement
  • Poor Estimates

Third-Party Involvement

Recent customer reviews have discussed frustrations with third-party involvement. As Cross Country Moving Group is a moving broker, it does not claim responsibility for any issues that may take place during the move. It works with a third-party moving service that takes on the legal responsibility for the move. 

One of the biggest challenges that customers face is communication. Customers are supposed to communicate frustrations and complaints to Cross Country Moving Group, who then passes them on to the third-party moving service. In essence, it acts as a middleman.

Poor Estimates

Customers have also complained that prices for their moves have increased significantly upon pickup. The quotes that they have been given have been much lower than the final cost causing much frustration. If you are planning on getting an online quote, it would be advantageous to ask for a high bid and then look through the fine print in your contract to make sure that you will not pay more than the bid they have provided.

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The Bottom Line

If you are looking to move to Florida, this company may be of use to you. Before making any moving arrangements, get bids from other moving services that do not act as moving brokers. This will help you gauge if the price and services are right for you. Don’t forget to read the fine print in the contract. You will want to know everything that you are and are not promised.

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M. Moeen Aiazi Woodbridge, VA

Cross Country Moving Group is not a reliable service provider. They are not having an honest and clear process and its not a trustworthy company. You will hear lots of great tips and services through a beloved customer service team which even they are not aware of what they are doing. Cross Country Moving Group provided me a quotation for moving of my households and gave me a max window of 21 days for deliver but unfortunately they even not able to start the delivery in more than a month by now. That was one of the worst experience i have ever had!

1 year ago

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