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6.4

Overall Score

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Heather H Sanford, FL

Venmo is a convenient way to send money and pay bills. Venmo is user friendly and easy to setup and use. Venmo doesn't over-charge and the app is reliable.

1 year ago

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Elizabeth LaFlamme Anderson, SC

GREAT service. I use it weekly and have no complaints. I love that you can either have an instant transfer or avoid the fee and choose the 2-3 day option.

1 year ago

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Don Thigpen Kansas City, MO

They are good but they have better out there. I give them a 4-star rating due to their service not being user friendly. You have others that make money transfers easier by interfacing more with banking apps.

1 year ago Edited February 9, 2023

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AngeliaHuffman Flora, IN

I like Venmo. It's a good platform. The reason for my four stars is that not very many people really use it around my area so it didn't end up being very useful for me. It is a great mobile banking option though.

2 years ago

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Anoushka Ahuja Orlando, FL

I use this all the time to pay when I am not carrying cash! I use it when I need to pay my for my share of the meal to friends, my hairdresser and even my handyman!

2 years ago

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Laurel Dalton Herriman, UT

Venmo makes it so easy for me to get paid. I tutor, and moms love being able to send over the weekly fee through Venmo. I love how user friendly it is.

2 years ago

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MommaHarris Salt Lake City, UT

Overall I do like the convenience of Venmo, however there are lots of competitors out there now. My score is lower due to the hidden fees and lack of resources for customer service. They only have a business hours line to contact and during the pandemic have been shut down with now alternative to get help.

3 years ago

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Phabie Mobile, AL

Love it! Makes my life easier when splitting groceries. The format is easy to use as well. I able to quickly find my friends and send them messages or request.

4 years ago

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Joy Smith Independence, MO

HORRIBLE CUSTOMER SERVICE!!! I tried to create a new account. However, whoever had my phone number before me had a Venmo account. I have been dealing with a rep/agent by the name of Hershey. Was told to provide documentation of my number. Per the request, I emailed MANY documents but Hershey states unable to read. The documents I emailed to Hershey, provided my phone statements that shows my cell phone carrier's name, my name, the phone number and when the phone number became mine (May 2020), my complete address and even my email address. I asked for a supervisor to call me, but was informed that their phone system was down. Right. How convenient. As such, since Hershey won't do the right thing by rectifying this matter accordingly, I have filed a complaint with the Better Business Bureau against Venmo and Hershey who displayed NOTHING but unfair business practices. Hershey responds to my request by the wrong name. That's being professional? Clearly not. It is extremely disappointing that you need BBB to resolve a matter that Hershey could have done, yet refuses to.

4 years ago

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zoe American Fork, UT

venmo is so useful! i can pay anyone or they can pay me if they have the app. it’s easy to use. and the money can go into your bank account. it’s quick and easy

4 years ago

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cb Irving, TX

Venmo is the easiest app to transfer cash! I ran out of gas with no cash and thanks to Venmo my family was able to get money to me to get home in no time!

4 years ago

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JD Dunklee Hattiesburg, MS

I use Venmo on almost a daily basis. It is so convenient when needing to pay people when I don’t have cash on me! I love the instant transfer option as well

4 years ago

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Nicholas Genes Los Angeles, CA

This is a very well used mobile wallet. I like how convenient it is to use and the ability to transfer to account. The only thing I find weird is the public option to view and show transactions.

4 years ago

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Mykahla Nelson Managua, MN

Venmo makes it super easy for people to pay you. It’s really reliable and super fast to get your money to your account. I highly recommend using this app.

4 years ago

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Greg Curran Abington, PA

Do NOT WASTE YOUR TIME - If I could give them ) or negative stars I would - At first it worked now it has my money in limbo and Plaid or whatever 3rd party Venmo works with will not support MULTIPLE banks including PNC BANK. Venmo has virtually NO Customer service and the illusion that they have someone or some kind of dept handling it (Its not open Sunday) WTF (YOU GET WHAT YOU PAY FOR). PNC Bank Points to Venmo and says they have your money and they cant help. Venmo now wants me to pay to get my money out. WHAT A SCAM - No wonder they were hacked recently and MILLIONS of our personal info was put out on net - But they wont tell you that or you'll never hear that happened. AVOID THIS P.O.S. app and company all together including PLAID or whatever or whoever these SCAMMERS use, Take it from a Google prefered contributor and Influencer. AVOID THEM try ZELLe or CASH APP and there are others as well out there that are FREE and actually have a customer service department that is open and will actually help you!

5 years ago

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anonymous Hudsonville, MI

Doesn’t even deserve a one star. First off it’s the most retarded idea I’ve ever heard of. PayPal is all you need. Ya don’t need to make it into a social media thing. Second, I refuse to make an account, but in order to accept a payment it made me an account. Now I have a balance that I didn’t want. I try to cancel it and now I have to add my bank to get my money off of Venmo when it was supposed to go to PayPal in the first place. But it also won’t let me connect my bank. I also try to log in and tells me over and over again my log in is not correct, and trust me, it’s correct. Literally the worst company. Use PayPal. All I got to say. Never have any issues with it and now Venmo has screwed everything up.

5 years ago

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Angie L Hanzel Saratoga Springs, UT

I love Venmo. Their app is so user friendly and I love that more people are jumping on board and I can easily pay family and friends with a click of a button. Genius idea!

6 years ago

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Jacinda E Sandy, UT

Started using this app about 8 months ago and love how easy it is to use. I like the set up and how easy it is to get payed and pay others through it.

6 years ago

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janean jeffries Los Angeles, CA

Customer Service for Venmo is HORRIBLE!! When you call the agents just take your information down to send to an account specialist that will email you at some point. Why have customer service agents if they are not able to actually service the customer? After calling, emailing and texting several times I finally had an account specialist email me to let me know that my account was now closed. In the email they let me know that if I responded to the email It would go unanswered because they consider the matter closed. They didn't help me in any way, they just closed my account. DO NOT USE VENMO!!!

7 years ago

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Jason Spokane, WA

Venmo is an absolute must to have! Whenever I go out with my friends we use Venmo to split the bill it is so simple to use and saves a ton of work in having to pay people back I love this app.

3 years ago

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Jenetta E Provo, UT

Venmo is an absolute lifesaver, I have no clue what people did without it. Makes it so easy when taking camping trips to split costs between friends and is a nice way to be able to pay small businesses as well.

3 years ago

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Pauline Causse Provo, UT

I have been using Venmo for years now, and I love it. I never need to carry cash anymore, which is great. It makes it so much easier to pay rent and split up bills between me and my roommates!

3 years ago

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Madisen Cluff Los Angeles, CA

Venmo has been such a help! It is so much easier to pay people back for stuff like food and rent using this app. Honestly I don't know what I could do if I didn't have it. Not to mention it's free!!

3 years ago

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Jade Knowles Tallahassee, FL

I started using venmo in college. I love Venmo, it makes paying things so easy. I shop at a lot of small businesses and Venmo is a very popular among newer businesses. I save my card in the app and I can send and receive money effortlessly.

3 years ago

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Jessica Chen Gaithersburg, MD

I used venmo to send money to a friend for her to buy a t-shirt money transfer went through smoothly and process was easy to keep track of. Money has never gotten lost through venmo and was always received by recipient. I will be using venmo in the future to send payments.

3 years ago

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Natalia schwab Lehi, UT

Love venmo! The easiest way to pay back your friends or get chore money or even send a little cash someones way for a little treat! I think It's also cute that you can leave a note along with it.

3 years ago

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Cyd Vernon Collierville, TN

I use Venmo almost everyday for my job and it’s so easy to use and so helpful instead of writing checks. I feel like I pay people back more honestly since it’s so easy to send money back and forth.

3 years ago

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ben a Provo, UT

I like using it to send money. Great that it has no fees. Much more user friendly than any other way to save money. We're still way behind China but love that we have Venmo in the US.

3 years ago

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Thomas Nuffer Orem, UT

Very easy app to use. All you have to do is find the person, then send them the money. Linking your bank account is also very easy, all you have to do is just put your info in then you are set.

3 years ago

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Jason Burt Riverton, UT

My family and I use Venmo for money exchanges almost on a daily basis! The app is fairly easy to get set up and to use. No more splitting checks at restaurants or owing people money until you get cash with Venmo! Don't know what we would do without it!

3 years ago

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Alexa Cooper Provo, UT

I like it! It’s been so handy lately. I like everything. Except for the social aspect of Venmo. It’s kinda weird that we’d flaunt our sometimes financially irresponsible spending for everyone to see...? But all else is cool!

3 years ago

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Freddy V Layton, UT

Venmo is great! Whenever a friend owes me money I’m like send it through Venmo. I also have the Venmo debit card and it’s helpful wherever I go it’s pretty easy to access my funds.

3 years ago

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Hailey Burt Riverton, UT

VENMO IS THE BEST THING EVER. No one carries cash these days and it’s so nice to be able to go out all together and just pay each other back through Venmo. I seriously love how easy it is.

3 years ago

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Drake Allen Provo, UT

Love how easy it is to split costs for trips and events planned with others that can all be done electronically. The venmo card always comes in clutch when a friend forgets their wallet so they can just transfer money and it goes right to the card you are paying with.

3 years ago

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brindle's corner ,

Super easy to make quick transactions to your friends and family! I use it all the time when I’m out with friends and someone pays for everyone, we all just send the money right over and they’ll get it in seconds.

3 years ago

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Whit Salt Lake City, UT

I am always shocked when I heard of someone who doesn’t have Venmo. I feel like Venmo saves life’s. It’s an easy and fast way to exchange fees with hardly any wait time.

3 years ago

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Gail Salt Lake City, UT

Venmo is a great app, it is super convenient and helpful. It is especially awesome when you forget your wallet and your friend has to pay for you..no longer are the days of super awkward "I swear I'll pay you back". The only bad thing is I think it's creepy that everyone can see what you're spending money on.

3 years ago

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daphjohnson Saratoga Springs, UT

Venmo has made social gatherings so much more simple. When you go out with friends you can easily split bills or repay each other back with venmo. I can not comprehend life without it.

3 years ago

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Tommy McCarlie Chicago, IL

Venmo (PayPal for young people). Yes, I hate your emojis and the patronizing feel of your terribly coded app. But it's useful and everyone I know uses it -- so how can I really complain. It puts money in my pocket.

3 years ago

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Hudson Stewart American Fork, UT

I have used venmo for almost a year and it has changed my life! I use venmo at least 5 times a week. I love how you can pay and receive money way easy with 0 cost! I would definitely recommend venmo for everyone.

3 years ago

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Allyson Miriani Springfield, MO

I use Venmo nearly every day. It is a great way to pay people back that is easy and convenient. I also like how you can have money in your account and don't have to pull from your bank account every transaction.

4 years ago

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Caitlin Fayetteville, AR

Venmo has made paying friends and family easier than ever before! It has been a life saver in college when needing to pay back friends or getting paid back. Everyone has a reason to use venmo!

4 years ago

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Nathan Justis Smithfield, UT

Love it! Much more user-friendly than PayPal. I think it's so weird, though, that people want to publicize their transactions with each other. I'm glad there's an option to keep your transactions private(ish).

4 years ago

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Kristen Gonzalez Logan, UT

I was skeptical to sign up for anything that I had to give out bank information for. So glad I did! It’s so convenient and I’ve never had any issues. I recommend it all the time.

4 years ago

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Kent Logan, UT

I have only had Venmo for a couple months and use it for only one purpose which is somewhat of a crowd funding. It was very easy to set up and has been effective for collecting funds.

4 years ago

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McKenzie Logan, UT

Venmo makes life so much easier! I rarely have cash and do t have to even worry. I can pay sports fees, hair dressers, babysitters, etc with just a few clicks on my phone! This is a total game changer!!

4 years ago

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Mason Mitchell Fayetteville, AR

I absolutely love Venmo. I have used it nearly everyday of college and it makes paying and receiving money form friends super easy. The only thing I don't like is the app can be very laggy sometimes.

4 years ago

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Bchell Midvale, UT

I use venmo for many things. For the most part I love it. It's easy and fast to exchange money. I had a bad experience with someone trying to use my bank account to open an account and their customer service didn't help me at all. Told me there was nothing they could do to help me. So I like the app but don't like the customer service.

4 years ago

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Amy Barrus Sandy, UT

Venmo is easy to use. However, I wish Venmo would offer an option to allow two household members to be tied to the same account. I always have to call my husband and ask him to pay for things like my haircut. It takes away some of the convenience.

4 years ago

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Jordyn Kerner Fayetteville, AR

I really don't need to carry cash when I have Venmo! I can always pay anyone back as long as I have my phone. My roommates and I use Venmo to pay bills and it makes it so easy. Very user friendly.

4 years ago