Venmo Logo
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351 User Reviews

9.7

Overall Score

Venmo is a popular mobile payment app among millennials, with the average user transferring money to friends and family members several times per week. Venmo is owned and operated by PayPal and has been operational since 2009. The company is growing rapidly and offers its users convenience as well as bank-level security of their financial information.

Receiving funds from another user is free, and money sent via Venmo can easily be transferred into a US Bank account with a few taps. Members may use funds from any linked and confirmed US bank account to send money as well as their debit or credit card.

In addition to easily sending and receiving money, Venmo is an available payment option in select merchant apps and for select merchants through a mobile browser, a practice being made popular by other mobile wallet apps like Apple Pay or Google Pay. To use this feature, a user must opt-in to make purchases.

Keep reading for pros and cons, as well as Venmo reviews to see what people are saying about their experience with Venmo.

 

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The Good

  • Free App
  • Payments and Fees
  • Payment Process
  • Make Purchases
  • Devices

Free App

The Venmo app is free to download on any smartphone or device, and it is free to use. In addition, Venmo is managed by PayPal, providing significant advantages for users. PayPal offers their users a high level of security, similar to the security used by major financial institutions.

Payments and Fees

Venmo offers their users the ability to easily send money to their family and friends up to $299.99 when they first sign up, or up to a weekly rolling limit of $4,999.99 once their identity has been confirmed. Users may use their confirmed and linked US bank accounts to send money to anyone free of charge.

A Venmo user can add any type of credit or debit card to their account for free. Once a card is added, you can set it as your primary payment method in settings, allowing you to control which cards you are using through your Venmo account. In addition, a user can set up a linked bank account, making it easy to move money between a bank account and Venmo account. 

There are no fees for any activity via a debt card, but it is important to note that all money sent via a credit card will incur a 3 percent fee. In addition, there is an automatic transfer fee for transferring money from your Venmo account to your bank account. There are no other Venmo charges or fees to be aware of.

Receiving money and transferring funds to a US bank account is free.

Payment Process

Users may send money to anyone, regardless if they are a current member of Venmo or not. To gain access to sent funds, users must register with the service.

Payments on Venmo are simple, requiring only a few steps to ensure money is being sent to or received by the correct person. In some cases, Venmo will ask you for the last four digits of someone's phone number before completing a payment, thus ensuring a secure transaction.

Payments and transactions are shown on a feed similar to Facebook, showing things people are paying for between their Venmo friends (actual dollar values are not displayed). If you do not want your payments to be seen by other users, there is an option to make a transaction private.

Make Purchases

Not only can you send and receive money from friends and family through Venmo, but you can use it to make online purchases, as well as some retail purchases through the app.

Because Venmo is owned by PayPal, in some online shopping circumstances you can select PayPal as your payment method which will bring up a separate prompt asking if you'd like to complete the transaction through Venmo. This means that online shopping can be even easier, and provides more flexibility in payment methods.

Additionally, Venmo makes it easy to split the cost of any in-app purchases between multiple people. Through its "buy now, split later" service, Venmo remembers the total cost of the purchase and will allow you to split in the next time you open the app. 

Devices

Venmo is available on both iOS and android devices, making it available for anyone.

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The Bad

  • Issues with Service Misuse

Issues with Service Misuse

In fact, there are several reports which surfaced in the latter part of 2015, detailing how savvy scammers are using Venmo to defraud users, most often when the service is misused by sending money to one who is unknown to the payor. Venmo states that it is designed for payments between individuals who know and trust one another, and therefore discourages users from sending money to people they do not know, especially on large purchases like event tickets or websites like Craigslist.

It is important to realize that while the app is secure, there are some problems which one may encounter. Should a user erroneously send funds to someone, they are dependent upon the other party to return the funds. Venmo does not provide much assistance in returning funds in the event of payor error.

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The Bottom Line

Venmo is a great mobile wallet option, making money transfer and mobile payments easy, as well as making purchases either online or in person at certain retailers.

Account set up is quick and easy, and users can be assured that their personal and sensitive information will be protected, as long as they are being careful and mindful of who they are sending money to and receiving money from. In the case of your phone being misplaced or lost, you can easily enter your account through Venmo.com and remove information connected to your phone. Additionally, Venmo stores all data on encrypted servers.

The majority of Venmo customer reviews are positive, highlighting the easy usability of the app and simplicity in communicating with friends and family about transactions. Some complaints include the automatic transfer fee being too high and very difficult customer service.

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Star Rating

4.7

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351 Reviews

Review Breakdown

5 grade

80%

4 grade

14%

3 grade

3%

2 grade

0%

1 grade

3%

Sentiment Criteria

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Nyla C. Edison, NJ

Venmo is my most trusted platform given that you can transfer money to your friends and family without having to share your card detail. You can also receive a Venmo debit card that comes in handy. The set-up of the app is pretty cute too, because you can add little emojis and animations to your message when sending money. I have never had issues with Venmo and I would suggest it to anybody.

1 month ago

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Emme Corry Logan, UT

Venmo is one of my most used apps. Going on trips with friends and splitting the cost is a breeze because we just use Venmo and it only takes a few seconds.

2 days ago

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Anne Sainsbury Orem, UT

Venmo is a life saver! I rarely carry cash so being able to quickly and effectively pay someone is so helpful. I appreciate that emails that I get that show my Venmo history each month so that I can make sure that I am keeping track of my money. I also appreciate the ability to transfer funds in and out of my bank account seamlessly. If you don't have Venmo and are thinking about getting it, you should!

1 month ago

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Taylor Larson Nakhon Sawan, 60

I was hesitant to get Venmo at first, but I'm so glad I have it now. It has made it so much easier to pay my friends or have them pay me, rather than using cash. I like that you can choose who can view your transactions, and being able to request money from people has been very helpful. Also, it says that it can take up to three days for your money to be transferred to your account but it has never taken more than a day for me.

1 month ago

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Traci Nakhon Sawan, 60

The Venmo app is very convenient. I have it downloaded onto my phone because I use it so often. I tend to need an easy way to pay back my friends a lot so it makes it very easy. I use it at least once a week because it is so easy to use and convenient.

1 month ago

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Mark Benson Nakhon Sawan, 60

Venmo has been a great tool for me in the past few years. When going out for drinks with friends it’s easier to have one person take the whole tab and have everyone else pay them back. Venmo has made this very easy for me in the past up until now.

1 month ago

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Brenda Nakhon Sawan, 60

Venmo has been such a lifesaver. It’s a whole lot easier to pay people back over Venmo than trying to work out ways to pay them back in a different way. When I end up owing my friends money after getting food it is nice being able to pay them back fast.

1 month ago

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Darci Vasquez Spokane, WA

I love venmo because of how easy it makes it to transfer money between friends. I like how you can keep a venmo balance and then pay from there if you have enough. I also like how you can request money so that your friends can easily just accept the request. I also think the venmo feed is fun to look at.

1 month ago

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Jason Spokane, WA

Venmo is an absolute must to have! Whenever I go out with my friends we use Venmo to split the bill it is so simple to use and saves a ton of work in having to pay people back I love this app.

1 month ago

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Jenetta E Provo, UT

Venmo is an absolute lifesaver, I have no clue what people did without it. Makes it so easy when taking camping trips to split costs between friends and is a nice way to be able to pay small businesses as well.

1 month ago

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Pauline Causse Provo, UT

I have been using Venmo for years now, and I love it. I never need to carry cash anymore, which is great. It makes it so much easier to pay rent and split up bills between me and my roommates!

1 month ago

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Madisen Cluff Los Angeles, CA

Venmo has been such a help! It is so much easier to pay people back for stuff like food and rent using this app. Honestly I don't know what I could do if I didn't have it. Not to mention it's free!!

1 month ago

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Megan Milke Laurel, MD

I always use Venmo as an easy way to collect money from people. I run a small business where I sell T-Shirts with graphic prints on them, and Venmo is one of my customer's easiest ways to pay me for the shirts they buy from me. This is very convenient too!

2 months ago

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Brycen Blater Provo, UT

Such a great app when it comes to paying friends back or making purchases off of FaceBook Marketplace. Much easier than trying to find the cash or write a check.

1 month ago

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Robyn Brady Kent, OH

We own a rental property and VENMO is the site we have our renters pay us. It is secure and easy to use. All of my kids have VENMO as well so easy to send them money quick and secure.

3 months ago

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Bing Yeung Riverton, UT

Venmo is great for paying your friends and makes paying rent easy. You can choose whether to make it visible to public, friends, or private, but it never shows the amount you're paying unless you're either the payer or the receiver. The emoji makes it fun. And balance transfer takes only one button and doesn't require fees unless you want it instantly on the same day. It's a simple trusted app for daily use.

5 months ago

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Paige Ellis Slade Gilbert, AZ

Venmo has made no money transferring in my life so much easier. From paying for dance class to paying a Babysitter, or just making it easy to forget my wallet ;) Venmo makes my life easier. Venmo has an easy to use interface and I love that the people I am searching for just pop up as I start their names. I like that I have the choice to publish my money swapping or keep it private.

5 months ago

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Marcie M Idaho Falls, ID

I joined Venmo a couple years ago because I wanted an easy way to pay back family and friends for money I owed them. I have been pleasantly surprised with how convenient and easy it is to use. It took just a few minutes to set up and link to my bank account. And each time I use it to pay someone it takes about 20-30 seconds. It’s super fast and so much easier than writing a check or finding the correct amount of cash. I use venmo to pay for my kids’ music lessons, babysitting, my hair dresser, fundraisers, paying back family members and friends, and so much more! I LOVE venmo. So glad I got the app and set it up a couple years ago!

8 months ago

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Mary Hardy Charlotte, NC

I am a check writing girl and this is the best app on my phone. I use it to pay weekly sitters, repay friends for lunch and pay my dog walker.

2 months ago

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Rachael Berhan Salt Lake City, UT

I love Venmo! I've gotten paid for a couple different jobs on on Venmo and it's so convenient for paying friends and family!

1 month ago

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Vicki H. Poolesville, MD

I love using Venmo to transfer funds for services or purchases between friends and family members. The application is convenient and secure and it saves the cost involved in using a credit card or a check. It is also cheaper and quicker than using mail.

4 months ago

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Tiffany I Hyattsville, MD

Venmo is such a great way to send/receive money. People sent me donations thru Venmo just by having me as a contact in their phone. I didn’t need to send any personal information and I linked it right to my bank acct for easy transfers

4 months ago

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Emily Alpine, UT

Best idea ever created! It makes paying people SO much easier! We’ve been using this app for years and it has only become more and more user friendly! We pay our kids school tuition through the app, parents, in-laws, friends and family for nights out - never worrying about keeping those tabs bc it’s so quick and easy.

5 months ago

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Aaliya Ghadafii Tallahassee, FL

Since a lot of my friends have Venmo, it has my made my life easy when I need to send someone I know some money and I don’t have the cash on my. I could easily take the money from my card and Venmo to them. The app works flawlessly.

5 months ago

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Whitney Wilkins West Valley City, UT

Venmo is so quick and easy. It is so easy to pay anyone you need by qr code or just quickly looking up their name. Friending people also makes it very easy. It's so nice to look up any past payments even with a specific person. You can keep your payments private and it is very easy to transfer in and out of your bank account with zero charge.

5 months ago

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Eban Beltran Arlington, TX

The only way Venmo could be better is if it could be used for payment at more retailers or have faster transfers for a lower fee. I’m not one to pay 1% (max or $10) just to get access to my money right away but it’s a nice feature for other customers. The free 1-3 biz day option has worked reliably for me.

5 months ago

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Hillary Swensen Layton, UT

Very easy app to use, makes giving and receiving money fast and efficient.

1 week ago

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Desiree Pleasant Grove, UT

I honestly think Venmo is better than PayPal. The charging fee is wayyy better if you automatically want to put it in your bank. I use Venmo all the time to pay friends, babysit, and at the Farmer's Market sometimes. Venmo is a safe way to transfer your money to another individual. Venmo is a very convenient tool, if I could I would rate this a 10 star.

8 months ago

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Dayna Brown Logan, UT

I don't remember what my life was like before Venmo! Sounds a little dramatic, but this app has changed my life! When something comes along and simplifies your life, it deserves this kind of recognition. I hardly ever carry cash and writing checks is so 'old school'. Venmo is the ONLY way to go when it comes paying back your friends, splitting rent/utilities with roommates, paying for extracurricular activities, etc. The list goes on and on!

8 months ago

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Teri M. Logan, UT

I was hesitant at first about trying Venmo because I don't like to share my information with people, but I'm glad I did. I can easily send and receive money for things like piano lessons, selling my kids outgrown clothes and much more. Makes life much easier when you don't have cash hanging around. I had to contact customer service with a question and they answered it quickly and efficiently.

8 months ago

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Samantha Fayetteville, AR

I use Venmo all of the time. I am a college student and no body really carries cash anymore. Everyone I know uses some sort of electronic wallet like Venmo and I find this company in particular to be the most user friendly and easy to navigate. It is easy to find the people you are looking for on there which helps to not be concerned that you are sending money to the wrong person on accident. It is also really helpful to be able to request money from someone so then you don't forget to ask later or can complete the request at a time that works for you.

8 months ago

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Grant Conrady Fayetteville, AR

I use Venmo daily. I cannot remember what life was like before I used Venmo - it is so easy to pay people using the app. The app has a clean and polished look and is easy to navigate. If you're looking for another way to use Venmo, I recommend applying for the Venmo Card (their version of a debit card). I use my Venmo card weekly and you can either connect it to your normal debit card or just use it when you have a Venmo balance. With or without the Venmo card, this app is very helpful when paying others!

8 months ago

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Mia Alshami Fayetteville, AR

Venmo makes it extremely easy to transfer money between friends! Not many of my friends use or carry cash, so Venmo allows us to eat out together without having to make the waiter stress about splitting the bill! I love Venmo because I can keep money in my Venmo account in case I need to transfer some of it to someone else. It is a really useful tool!

8 months ago

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Katie Kertzman Rogers, AR

I use Venmo frequently to share money with friends or family. It is such an easy app to use and allows me to pay people back or send money as gifts to others that I know. I have always appreciated how easy it is to figure the app out and also how much security they have put in place to ensure that your money is going exactly where it is meant to. I completely trust Venmo and will continue to use it.

8 months ago

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Elisabeth Kinghorn Bangkok, 10

Venmo is the easiest way to transfer money. I use this app on the daily and love how easy and convenient it is.

1 month ago

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hminfo Olney, MD

Venmo is great when you have to gather money for a group payment. I used it recently and it was extremely easy to use for all involved.

2 months ago

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Natalia schwab Lehi, UT

Love venmo! The easiest way to pay back your friends or get chore money or even send a little cash someones way for a little treat! I think It's also cute that you can leave a note along with it.

5 months ago

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Cyd Vernon Collierville, TN

I use Venmo almost everyday for my job and it’s so easy to use and so helpful instead of writing checks. I feel like I pay people back more honestly since it’s so easy to send money back and forth.

5 months ago

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ben a Provo, UT

I like using it to send money. Great that it has no fees. Much more user friendly than any other way to save money. We're still way behind China but love that we have Venmo in the US.

5 months ago

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Thomas Nuffer Orem, UT

Very easy app to use. All you have to do is find the person, then send them the money. Linking your bank account is also very easy, all you have to do is just put your info in then you are set.

5 months ago

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Paige Stockard Wichita, KS

Venmo makes it super easy to pay your friends or vice versa, instead of always worrying about how much you owe someone else, with a couple clicks you can easily pay your friends for things like food or activities. It's also super easy to transfer the money into your bank account!

10 months ago

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Alexa Williamson Orem, UT

I seriously use Venmo on a daily basis! It is so convenient! One thing that I love is I can keep a balance in my Venmo and it’s like a rainy day fund. It’s so easy and convenient. Especially when we are contactless I wish everyone excepted Venmo then I would never need my wallet 😅

6 months ago

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Aallen Katy, TX

Venmo is such an easy app to use. I love the convenience and facility of transferring money with one or two clicks. Their biggest downside is there is no customer service. If you send money wrong-too bad. You’re out the finds. Always make sure you are transferring money correctly.

6 months ago

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Nicole Johnson Portland, OR

Venmo makes it so so easy to pay someone or request money. I use it most often to settle debts with friends and families, and occasionally to pay for a product. No more carrying around cash in case I need to pay a friend back from before!

6 months ago

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Steve Ashby Portland, OR

Venmo has become my go-to money transfer app. It works great and for most transactions is free. The app does publicly show money transfers (not the exact amount) unless you turn off this feature and make it the transaction private.

6 months ago

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Max Winkel Salt Lake City, UT

Me and all my friends use Venmo and it is super nice when someone pays for everyone in a group because your friends can just venmo you right then and you dont have to worry about reminding them to pay you. Its free and there is no reason not to get it.

7 months ago

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Vikti Mehta Frisco, TX

Venmo is very efficient in sending notifications about when you send or receive money. Transferring money in and out of your checking account is also a really quick process. Their customer service was also really helpful when I set up an account.

8 months ago

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Paige Dahle Providence, UT

Venmo is really nice to use and is very convenient to many customers who don't have cash on them. We use this for our concession stand and it earns us a lot of money from those people who don't carry cash on them. I would totally recommend using Venmo to a friend.

8 months ago

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Sarah Fayetteville, AR

I love how easy Venmo has made exchanging money! I use it to split utilities with my roommates, so the process is easy and efficient, and the funds are deposited so quickly into my account! Would definitely recommend to anyone needing an app like this.

8 months ago

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Ashton Rogers Fayetteville, AR

I have been using Venmo for over 5 years now and I dont know what I would do without it! I have a Venmo debit card that I use and I often get cash back at many stores. It's such an easy way to send and receive money so I would highly recommend it to anyone.

8 months ago

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