Apple Pay Logo
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6.1

Overall Score

Author: Kaitlyn Short

LAST UPDATED: February 13th, 2025

Apple Pay is compatible with Apple devices, providing a contactless option for making in-store purchases, as well as making it easy to send and receive money from friends and family directly in messages. Apple Pay is a safe and secure way to make payments.

Note, use of Apple Pay is exclusive to those with iOS devices.

Keep reading for a full review of this company, as well as Apple Pay reviews from real customers.

 

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The Good

  • Compatible with Major Banks and Credit Card Issuers
  • Easy set-up
  • Simple NFC-Payment System
  • Reliable Security
  • Apple Credit Card Option
  • Apple Wallet
  • Positive Customer Reviews

Compatible with Major Banks and Credit Card Issuers

Apple Pay is available to use with almost all major banks and credit card institutions, roughly totaling over 2,500 in the US, United Kingdom, Australia and Canada, with more being added regularly. Credit card companies which support adding their cards into the Apple Pay app include: Visa, MasterCard, and American Express. Users are able to easily integrate their bank information through a simple verification processes. Some banks, of which Capital One is an example have created apps of their own to better accompany and serve Apple Pay users.

Easy Set-Up

Users can easily add credit cards to their digital wallet by taking a picture of their card from the app, verifying information which is auto-populated for accuracy and approving the card's addition to one's Apple Pay wallet. Information is stored on Apple servers, equipped with servers with redundant security measures. Additionally, financial information is not shared during any transaction, with a unique token generated by the app for each card, which improves the security of the app. All cards are consolidated into PassBook with the user's coupons, etc.

Simple NFC-Payment System

Apple Pay relies on near-field communication (NFC) technology to support contactless payments. This innovative technology allows you to exchange payment data between readers and devices that support Apple Pay. Wearable Apple products, such as the Apple Watch also feature NFC, allowing you to easily make purchases with your watch if you don't want to pull out your phone. If your Apple Watch is stolen, you don't have to worry about thieves stealing your information because the watch forces users to enter a password when it senses that it's no longer touching skin.

Reliable Security

The contactless NFC technology makes users' point-of-sale experience quick and painless. Different mobile wallet point of sale technologies have many debated pros and cons. 

When a compatible device is active (turned on) and detects the NFC at check-out, users are asked to provide their Touch ID (fingerprint) or passcode. The Secure Element on the device provides the payment system with a specific Device Account Number and a transaction-specific dynamic security code. Once the appropriate financial institution approves the payment (which happens in most cases within a few seconds) the payment is completed at the terminal. This process of encryption is in many ways more secure than using physical credit cards.

Apple Credit Card Option

Apple has a credit card products that lives on the iPhone; although you can also use a physical card. The card has no fees and features tools to help you pay less interest. In addition, the card offers generous rewards with unlimited 2 percent daily cash back whenever your iPhone or Apple Watch with Apple Card to make a payment; you can access greater cash back rewards when shopping with Apple and select merchants, such as, Uber and Walgreens.

Apple Wallet

You can store Apple Cash, credit cards, debit cards, as well as boarding passes, and tickets in Apple Wallet. In addition, specific apps take advantage of Apple Wallet, allowing you to quickly and easily make payments without having to pull out your physical card(s).

Positive Customer Reviews

The majority of Apple Pay reviews are 5-star. Satisfied customers frequently highlight the following:

  • Convenience — sending and receiving money from friends and family, and making contactless payments
  • Ability to easily make payments with Apple Watch
  • Secure payments
  • Apple Card cash back rewards
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Customer Review: Tanner Hales from Pleasant Grove, Utah

"I absolutely love Apple Pay. I cannot tell you how many times that it has saved my bacon when I am in the store and realize that I have forgotten my wallet. I simply pull out my iPhone and pick which card I want, then boom. DONE. I have never had issues with the security of it either. I can keep close tabs on who uses it with notifications when money has been spent using my Apple Pay account."

Negative reviews are limited, but some customers have noted experiences in which it appeared that a payment didn't go through so they tried again, resulting in a double charge.

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The Bad

  • Not Accepted at all Retail Locations
  • Proprietary to iOS devices
  • Limited use outside of U.S.

Not Accepted at all Retail Locations

Although the list of merchants that accept Apple Pay is extensive and growing, there are some retailers that may not accept it for payment. However, in most cases if the retailer's payment terminal accepts tap, you should be able to use Apple Pay to complete a transaction.

Proprietary to iOS Devices

As one could expect with a product designed by one of the major devices and operating systems, this app is not available or compatible with a device which is not made by Apple. Additionally, the operating system which is required for the app to function is iOS 8.1 or higher, so users with older devices will not be able to use Apple Pay at all. Estimates suggest that Apple devices make up less than 40 percent of the mobile market in the United States, so the majority of mobile phone users are left out of being able to use this service.

Limited use outside of U.S.

For those who travel internationally, Apple Pay is only offered in the United States, Canada, The United Kingdom and Australia.

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The Bottom Line

If you are a current Apple product user, particularly if you have an iPhone or Apple Watch, Apple Pay is an excellent option for your mobile wallet and mobile payment needs. If you have multiple Apple products, you can easily connect them so that you can quickly and easily make payments. If your friends and family also have iPhones, you can conveniently send and receive money through messages.

Overall, Apple Pay provides increased convenience and security to contactless payments. You can store your credit cards and debit cards in the Apple Wallet.

In addition, Apple offers the Apple card, a credit card with generous cash back rewards that lives on your iPhone.

Based on customer reviews, the majority of which are positive, we would recommend this product.

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Star Rating

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4.7

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192 Reviews

Review Breakdown

5 grade

81%

4 grade

12%

3 grade

3%

2 grade

1%

1 grade

4%

Sentiment Criteria

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G.J. Boise, ID

So far I have had no issues with Apple Pay. It’s easy to use and I like that I am able to use it without having to enter my card number each time I want to purchase something on line. They have no restrictions on what you can buy when you shop online. I have used Apple Pay for games, clothing and many other things. I feel this is a easy and safe way to pay for anything you shop for online.

3 years ago

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Deric Lambdin Alpine, UT

I have used Apple Pay for quite some time now. I have never had any major problems having any of the compatible machines read my payment. I really enjoy the option to keep everything secure with the iD touch feature. Apple also makes it really easy by being able to double click the home button twice to pull up my mobile wallet. Even if there is a small problem on occasion, swiping my card doesn't take much more energy. I would honestly recommend Apple Pay to any of my friends who have compatible iPhones.

9 years ago

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Don Thigpen Kansas City, MO

Not as user-friendly as I need them to be as you can try using another card on your phone and use them by mistake. One positive is I have instant and easy access to their product through the app on my phone. Practically all merchants accept their product.

2 years ago Edited February 9, 2023

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Kimberly LeBaron Delta, UT

Apple Pay is very simple to set up and use. You can transfer money, and pay for things in stores with your phone. Apple wallet is great for storing plane tickets too. The only downside is that got can’t transfer money via I messaged to people who don’t have iPhones.

6 years ago

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Lesa Burgess Pleasant Grove, UT

I use Apple Pay wherever I can. Usually it's just a matter of finding a vendor that accepts it. I am surprised how few still do. I guess that's the only knock that I have on it, but it would be the same for it's competitors. I like the ease of set-up, the notifications, and the ability to pay consumer-to-consumer.

7 years ago

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Mark Troxel Provo, UT

I use Apple Pay when available at retailer as my form of contactless payment. It is also used by Apple when I need to pay for something in the Apple Store. It is simple to use as I connect any current credit card to Apple Pay and can switch between them in the phones wallet. I general only use my favorite rewards card. There are no additional fees for using Apple Pay to the consumer. Apple Pay is a free service on any Apple device.

4 years ago

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Irinna Danielson Riverton, UT

I was really hesitate to use Apple Pay because I was worried this way of paying and transferring money would not be safe. I've been pleasantly surprised by how easy the service is to use and I haven't had any issues with money not going through or fraud or anything like that. Super convenient and easy to use, especially during this pandemic when there are increased fears about using cash and coins and dealing with touch pads to pay.

5 years ago

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2L8 iwon Westfield, IN

From my usage of Apple Pay it has been convenient to use to pay with my phone when I’ve forgotten my wallet. Apple Pay from my experience has been amazing and convenient at stores

2 years ago Edited September 18, 2023

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OwenE. Hattiesburg, MS

Apple Pay is very convenient, and it allows me to make purchases even when I do not have my wallet with me. It also saves various gift cards, so I can even make purchases with those without my wallet.

5 years ago

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Nicholas Genes Los Angeles, CA

It needs more usability. Not many people use apply pay and there is enough other option to keep me from using this as my primary mobile wallet. Money kinda just sits in there till I remember I have it.

5 years ago

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Dave Spokane, WA

I love Apple Pay. I use it with apps on my phone and I use it with my Apple Watch wherever you can use a "tap" credit card. So convenient. I only wish more locations were compatible and more apps were connected to Apple Pay so I didn't ever have to enter my credit card information manually.

4 years ago

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Chase H Provo, UT

I have Apple Pay on my phone but have not used it. I have served customers that have used it though. It is a nice and simple system. The problem is that not everybody accepts it, so most of the time you have to have your regular wallet with you anyways.

7 years ago

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Nichola Churchwell Tallahassee, FL

Super convenient. It took a while for me to feel comfortable using Apple Pay but the first time I had my phone and forgot my wallet, it was a lifesaver!

5 years ago

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Jessica Chen Elmira, NY

Secure, used it to send money to my sister. There was a promotion where you could get 20 dollars for free by making transactions. Transactions are fast and easy to use. I will use Apple Pay in the future when possible.

4 years ago

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Mason Allen Provo, UT

If you have an iPhone, Apple Pay makes it easy to send and receive money. Simply connect a bank account and select the Apply Pay button in messages. Obviously, you need an iPhone to use though.

4 years ago

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Dre35 West Valley City, UT

Love apple pay! Great idea, just need more vendors! Gas stations, check, grocery stores ... Not quite there yet. but when I can use it, it is perfect! faster than chip readers.

5 years ago

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Katie Lewis Eagle Mountain, UT

I love how easy apple pay is and it seems like most places have it. I always have my phone so just to scan it it so smart!!

5 years ago Edited September 14, 2021

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Josh F Chandler, AZ

My days of carrying cards are over. The convenience of Apple Pay on my phone is awesome!

2 years ago

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murfday College Station, TX

Easy to set up. Very similar to other pay services. I feel like it’s not accepted at as many places as say PayPal.

4 years ago

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Kristi Logan, UT

I love the ease of use with Apple Pay. I recommend it to many people. Especially with the pandemic happening now

5 years ago

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Christopher Milke Olney, MD

Use on my phone during pandemic and appreciate the no touch aspect. Great product.

4 years ago

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Katie Spence Colorado Springs, CO

It’s quick and convenient to use at stores that accept Apple Pay, but not all store do.

5 years ago

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Landon Robison Layton, UT

Easy way to pay for things. I just wish more people would accept it as payment.

7 years ago