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Keeps

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6.5

Overall Score

LAST UPDATED: June 16th, 2022

Keeps was founded for one reason: to help more men keep their hair. 

Steve Gutentag and Demetri Karagas met in college, when they both had a full head of hair. Ten years later, Demetri pointed out that Steve’s hair was thinning. That’s when they set out to find an effective and affordable solution for male pattern hair loss (often referred to as Androgenetic Alopecia).

Keep’s treatment plans are doctor supported, FDA approved, and clinically proven to stop hair loss. There are no more waiting rooms, no pharmacies. Men can get diagnosed, discuss a hair loss treatment plan with a doctor, and get their medications discreetly. Furthermore, because Keeps sells directly to its customers, the cost of treatments and doctor consultations are more affordable than ever.

If you are struggling with male pattern baldness, Keeps wants to make sure that you understand what is happening with your hair. A proven cause of male pattern baldness is genetics and you can inherit this trait from either side of your family. Other external factors that can also play a role in hair thinning include the use of harsh chemical dyes and relaxers, stress, and an unbalanced diet.

This Keeps review will analyze the good, the bad, and the bottom line to help you find the best hair loss treatments.

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The Good

  • Doctor Consultation
  • Keeps Products
  • Keeps Reviews
  • Customer Service

Doctor Consultation

In order to tackle hair loss appropriately, it must be looked at as a medical issue. To begin the Keeps process, you will first be connected to a licensed physician who will review the information you provide and prescribe a treatment plan to you. The first time you meet with a physician, you will not be charged. For every consultation after your first appointment, you will be charged $5.

About 66% of males will experience some type of male pattern baldness, also known as androgenetic alopecia, by the age of 35. For those who are genetically prone to male pattern baldness, dihydrotestosterone (DHT) binds to receptors in their hair follicles causing them to shrink and eventually stop growing new hair. In order to combat these challenges, Keeps has produced a number of products such as finasteride and minoxidil that block DHT production, as well as nourish hair follicles facilitating less hair loss and prolonged natural hair growth.

In your consultation, your doctor will help you find solutions that will reduce your current hair shedding while stimulating hair growth. There is no need for a hair transplant, just a little help to keep your hair and scalp healthy.

Keeps Products

Though some men may be skeptical of using some type of oral or topical product to slow hair thinning, therefore preventing baldness, Keeps reviews have shown that men of all hair types who have diligently used these products have found success. The following products are currently available for purchase online:

  • Finasteride, 1 MG (RX) — Finasteride is a prescribed medication that is to be taken daily. This medication works as a DHT blocker, helping stop the production of DHT and therefore slowing and/or preventing male pattern baldness. It is FDA approved and shows best results on the hairline, crown, and vertex. If prescribed, it can be purchased online for $25 per month.
  • Minoxidil Solution, 5% — Minoxidil is a topical solution that slows hair loss and helps to facilitate hair regrowth on the crown/vertex of your head. The Keeps team recommends using it twice daily and applying it directly to the scalp. Some hair shedding may occur as old hairs are being released and making room for new hairs to grow. If used properly, users can expect results in as little as three to four months. This solution can be purchased for $10 per month. This product is FDA approved for treating hair loss.
  • Minoxidil Foam, 5% — Similar to the Minoxidil Solution, the Minoxidil Foam is a topical treatment that has been proven effective at slowing hair loss and even helping jumpstart hair regrowth. It should be applied directly to the scalp with your hands twice daily. Some hair shedding may occur as old hairs are being released and making room for new hairs to grow. It can take as little as three to four months to stimulate hair growth so you can see your results. The Minoxidil Foam is available online for $15 per month. This product is FDA approved for treating hair loss. (Minoxidil is also referred to as "generic rogaine")
  • 2% Ketoconazole Shampoo — This prescription shampoo is known for treating dandruff, itchiness, and flaking on the scalp. Best results occur when allowing the shampoo to sit on the scalp for five minutes before rinsing. Results have been seen in as little as two to three weeks. This hair care shampoo is not linked with slowing hair loss or hair regrowth, it is offered to help keep your hair and scalp healthy as you work towards hair regrowth. It can be purchased on the keeps website (if prescribed) for $10 per month. This product is FDA approved for treating dandruff and seborrheic dermatitis of the scalp.

While some of Keeps' competitors look to hair transplants and DHT-blocking shampoos and vitamins, Keeps focuses on maintaining and strengthening the hair that you already have today. The better you can care for the hair follicles that are growing healthy hair and nurse other follicles back to health, the healthier your hair and scalp will be.

Keeps Reviews

Generally, Keeps reviews have proven to be positive. Customers struggling with receding hairlines, male pattern baldness, dandruff, and itchy scalps have found that Keeps products have worked well. Many regularly recommend Keeps products to friends and family. Some of the benefits of using Keeps mentioned by customers include quality customer service, excellent products, and incredible results.

Customer Service

One of the benefits of using Keeps products is the excellent customer service provided by the Keeps team. Though the product is not perfect for everyone, the Keeps team works hard to ensure that every customer has a positive experience. Representatives have responded to a number of reviews on various platforms working to resolve customer issues in a professional manner.

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The Bad

  • Cancelling Keeps
  • Refunds
  • Delayed Shipping
  • Only Hair Products

Cancelling Keeps

Though the majority of customer reviews have been positive, some of the negative reviews have mentioned challenges with cancelling a medication subscription. When customers have emailed customer support to have their subscriptions canceled, they have been told that cancellations cannot take place over email or that more information is needed. Some customers have complained of being charged for a couple of months following their attempted cancellation and have needed to seek further action with the customer service team.

Refunds

Unfortunately, refunds have been mentioned as one of the issues with Keeps products. Since the products offered by Keeps are pharmaceuticals, returns are not accepted and refunds are not provided.

Delayed Shipping

Keeps customer reviews have voiced frustration with delayed shipping. Typically, these reviews mentioned that medication orders were delayed due to Keeps not having enough stock of its products. With products on backorder, some customers were unable to take medications consistently, therefore delaying results. A shortage of Minoxidil reportedly ended in June of 2019. Though Keeps has replenished its stocks, there is no guarantee that it won't happen again. 

Only Hair Products

Many of Keeps competitors in the men's health and wellness industry also offer a number of sexual and daily health products. Though Keeps can compete with these competitors with its hair loss products, it does not offer other daily health solutions. 

Keeps competitors offer medications to help men with: 

  • Erectile dysfunction
  • Premature ejaculation
  • Skin care
  • Daily vitamins
  • Etc.

Keeps currently has no plans of extending its brand to include other Men's Health products and plans to remain wholly dedicated to hair loss prevention and hair retention. If you are looking for a provider that will offer you solutions for hair health, skin health, daily health, and sexual health, you will need to look elsewhere. 

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The Bottom Line

If you are struggling with a receding hairline, male pattern baldness, or a dry scalp, Keeps has some solutions that can assist you. Whether naturally occurring, stress-driven, damage-driven, or hereditary hair loss Keeps hair loss products can help you maintain your current hair. We have found Keeps pricing to be competitive and lower than many other hair loss and hair regrowth products.

Customer reviews reflect trust in the brand and good results. As you look to choose a hair loss and hair regrowth medication provider, we recommend taking advantage of the free doctor consultation as you look for the perfect product for you.

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Star Rating

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4.7

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42 Reviews

Review Breakdown

5 grade

93%

4 grade

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3 grade

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2 grade

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1 grade

7%

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Nathan Pawtucket, RI

In the beginning I was a bit skeptical. I mean it seemed to good to be true right? A magic pill with no side effects ? Also taking out the other options like surgery or transplants. which come with huge price tags and major inconvenience. It's not an over night type thing but more of a gradual accumulation. I started noticing thicker and fuller hair after about 3 months. Today I have been taking Keeps for about a full year and have no more receding hairline to speak of! I have my full head of my own hair back and more importantly my confidence!

3 years ago

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Stevens Denton, TX

I have found my experience with keeps to be really straightforward and easy. I have only ever had one issue which ended up being a delivery issue that was not their fault, and even then their customer service team really took care of the issue. I find that their products work for me, their advertising is not invasive or annoying, and their product is affordable. I am happy with my purchases from them and will continue to use their services as long as I can.

4 years ago Edited September 14, 2021

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Evan Michael Brown Van Nuys, CA

So far so good--I love that it gets delivered and I don't have to go somewhere to pick up a prescription. I like that it's a reasonable price. And I like that the pills are small and manageable. I haven't had any side effects. I've been taking pictures, and it does seem like it has at the very least prevented more hair loss and possibly grew some back after a year or so. Other friends and family SWEAR there's been significant regrowth, so that's a plus! People have even commented on my hair looking fuller who didn't know I was on anything. Recommended.

4 years ago

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Kevin Moravec Sabetha, KS

I love the customer service and how quickly I was able to get approved by the doctor to use this product. I definitely have seen a difference in the thickness of the existing hair I have. It’s also nice not having to remember to order it as I’m getting low. I have nothing negative to say about the company or product at this time. The customer service and product has been great so far.

4 years ago

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David Mallory Hays Provo, UT

I am in my late 20's and I started to notice my hair thinning and giving me a widow's peak hairline that my dad has. My wife recommended that I start working on it and I reluctantly took her advice about 4 months ago. I use the product daily and I have noticed my hair growing back and less hair falling out on my pillow and in the shower. I hate to admit it but she was right. I have recommended this to most of my friends and will continue to recommend it to anyone I can. I am okay with growing older but I love the fact that my hair doesn't have to beat me to the punch.

4 years ago

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Jorge Rivera Rio Grande,

Love that Keeps is an easy and simple way to be on top of my hair needs. I have been with Keeps around 2 years and its so simple!! I get my Keeps kit every 3 months with a great motivation card to keep going. Thanks to Keeps no more hair loss and lots of gains in a very simple way. Its just a no brainer!!

3 years ago

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Nicholas M. Carol Stream, IL

I've been a Keeps customer for about two years ago since I started getting real about my hair thinning and tired of feeling helpless. I've seen noticeable results, and they make it really easy and seamless to continue receiving product--all without having to visit a doctor's office.

3 years ago

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Clay Kline Norcross, GA

I am really pleased with KEEPS! I love my hair it’s so nice having hair at 59 years old. I get lots of compliments on it and a guy said to me the other day” ...you don’t look your age especially with a full head of hair” I L O V E D I T

3 years ago

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Reed Norcross, GA

I’m really happy with the service I’ve received and simply amazed by how well the product works. You all have reinvented the wheel with the way men like me are able to gain confidence and a beautiful hair line in such a simple fashion. Thanks again! Reed

3 years ago

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Jesus Estrada San Mateo, CA

April of 2019 i started taking the pill. March of 2020. A whole head of hair and still getting thicker. Did a face time with a friend i haven't seen since October 2019 for my birthday. She was amazed at how much more full my crown is. This stuff really works!

4 years ago

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Daniel Orange, CA

I've been using Keeps for several months. I do believe I've seen some gradual progress in the thickness of my hair and that the receding of my hairline has slowed down. The cost is reasonable, so it's low-risk to try it out and see what happens!

4 years ago

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Chris Rodgers New Haven, CT

Everything is clean cut and easy. You get what you asked for, when you asked for it. And the product has worked for me. I used to wash my hair and see a few hairs in my hand that fell out. I almost never see that now and my hair looks fuller to me.

4 years ago

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Joseph Addamo Whitestone, NY

What I like best about Keeps is that they are extremely customer oriented. I have been a paying customer for over a year now and have interacted with customer support a few times, they very attentive to my needs. I really do not have any negative remarks at this point, and will continue using the product, because it really works!

4 years ago

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Jasonsilber33 Vacaville, CA

I have been using Keeps for almost 2 years. It has been an extremely simple and effective process for not only maintaining but regrowing my hair. I recommend any man who is concerned about their hairline give it a try. For about a dollar a day I have hair again!

4 years ago

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Sumanth Belawadi Fort Collins, CO

My hair loss was becoming quite evident and I started to worry. Keeps as a company and a remedy showed up at the right time. It's adorable and it works. I have stopped the rate of my hair loss and grown a bit of hair.

4 years ago

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Anthony Lasarte Dublin, CA

I noticed my hairline was receding in winter of 2018 so I tried Keeps to try and reverse that, and I've been on Keeps ever since then. It's kept my hair looking fuller and healthier.

4 years ago

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David New York, NY

Keeps, as well as its main product, Finasteride, have been an incredible boost in my life! After over a year of use, my hair is thicker than ever before, and Keeps makes it easy to maintain this new boost in self-confidence.

4 years ago

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Giacomo Crismale Charlotte, NC

I’m so very happy with my decision to start treatment with Keeps. I have noticed great changes in my appearance, I love their customer service, and I’m proud to endorse them whenever possible.

4 years ago

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A. Mad Tacoma, WA

I consider keeps essential and they have been quick to answer any questions I have as well as reach out personally when I started using their service. When anything goes wrong with shipments, they have been considerate.

4 years ago

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GUSTAVO MUNOZ Los Angeles, CA

I have always had full thick hair but as I got older I noticed it wasn't the mane I was use to. Keeps is easy to take every morning with my vitamin and to use the solution after I shower and before bed. Love it

4 years ago

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Zachary Timm Brooklyn, NY

Worked like a charm! My balled sport has fully disappeared and feel the company itself has be super receptive when I need to get in contact with them. So am an extremely happy customer,

4 years ago

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Danté Vincent Sherman Oaks, CA

Easy sign-up and evaluation process. The website allows you to track results, share your progress with the online doctor who will tailor a regimen for your needs.

4 years ago

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Topher Savannah, GA

Keeps has been an amazing experience for combatting hair loss. The ease of doing things online, shipped right to my door. And communication with doctors is so simple!

4 years ago

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Alex Nafranowicz Milwaukee, WI

I was losing my hair so drastically at 25, I was so defeated. After starting with Keeps, I have a full head of hair and receive compliments from friends and my hair stylist!

4 years ago

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Keith Gomez , CO

Great company amazing customer service I never had a problem with them they always try to help me I have been with keeps for about 2 years now I’m a happy customer.

4 years ago

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ElmokS Los Angeles, CA

Very effective and surely will give your confidence back..been using it for more than a year..and it really works a charm.

4 years ago

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dennis throckmorton Richmond, VA

I'm using only the pills (no topical solution), but have experienced good results so far. My receding hairline seems to have STOPPED receding!

4 years ago

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Allen L Redwood City, CA

It's been amazing. The packaging is discrete. The product is easy to use AND effective. Price is great. Couldn't be better.

4 years ago

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Ankit Prasad Monterey Park, CA

Awesome service. Easy to “chat” with a doctor over IM by sending photos. Delivers automatically on time.

4 years ago

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vinnie 16 Burbank, CA

I like the fact the everything gets delivered to your home and is discreet and best thing. Is affordable and it works!!

4 years ago

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Tim Satterfield Kansas City, MO

I am pleased with the results of both keeping my remaining hair and even seeing these crown of my head filling back in.

4 years ago

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Td523 Monroe, NY

They have great customer service after helping me with an issue I had and I always get my items on time!

4 years ago

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Joe Morris Norcross, GA

I like that it’s a solution to a problem and that I don’t have to go to a doctor to get a prescription.

4 years ago

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Seung Shin Bayside, NY

Personalized treatments that work from an exceptional customer service team - I love Keeps!

4 years ago

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Robert Salazar Oklahoma City, OK

Well I was very close to being completely bald......now i have regrown like 70% of what was gone.

4 years ago

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JC McCann Spring Hill, FL

It works. My hair quality and hair line are better than they were 2 years ago and keep improving.

4 years ago

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Bill Cox Gardner, KS

Easy, hassle free delivery to my home. Products have worked for me so far as advertised.

4 years ago

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Ryan Fort Collins, CO

I love keeps. My hair is thicker and stronger than ever.

4 years ago

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Yaroslav Czykalovsky Royal Oak, MI

very convenient, well priced, and dependable

4 years ago