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Keeps

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6.5

Overall Score

LAST UPDATED: June 16th, 2022

Keeps was founded for one reason: to help more men keep their hair. 

Steve Gutentag and Demetri Karagas met in college, when they both had a full head of hair. Ten years later, Demetri pointed out that Steve’s hair was thinning. That’s when they set out to find an effective and affordable solution for male pattern hair loss (often referred to as Androgenetic Alopecia).

Keep’s treatment plans are doctor supported, FDA approved, and clinically proven to stop hair loss. There are no more waiting rooms, no pharmacies. Men can get diagnosed, discuss a hair loss treatment plan with a doctor, and get their medications discreetly. Furthermore, because Keeps sells directly to its customers, the cost of treatments and doctor consultations are more affordable than ever.

If you are struggling with male pattern baldness, Keeps wants to make sure that you understand what is happening with your hair. A proven cause of male pattern baldness is genetics and you can inherit this trait from either side of your family. Other external factors that can also play a role in hair thinning include the use of harsh chemical dyes and relaxers, stress, and an unbalanced diet.

This Keeps review will analyze the good, the bad, and the bottom line to help you find the best hair loss treatments.

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The Good

  • Doctor Consultation
  • Keeps Products
  • Keeps Reviews
  • Customer Service

Doctor Consultation

In order to tackle hair loss appropriately, it must be looked at as a medical issue. To begin the Keeps process, you will first be connected to a licensed physician who will review the information you provide and prescribe a treatment plan to you. The first time you meet with a physician, you will not be charged. For every consultation after your first appointment, you will be charged $5.

About 66% of males will experience some type of male pattern baldness, also known as androgenetic alopecia, by the age of 35. For those who are genetically prone to male pattern baldness, dihydrotestosterone (DHT) binds to receptors in their hair follicles causing them to shrink and eventually stop growing new hair. In order to combat these challenges, Keeps has produced a number of products such as finasteride and minoxidil that block DHT production, as well as nourish hair follicles facilitating less hair loss and prolonged natural hair growth.

In your consultation, your doctor will help you find solutions that will reduce your current hair shedding while stimulating hair growth. There is no need for a hair transplant, just a little help to keep your hair and scalp healthy.

Keeps Products

Though some men may be skeptical of using some type of oral or topical product to slow hair thinning, therefore preventing baldness, Keeps reviews have shown that men of all hair types who have diligently used these products have found success. The following products are currently available for purchase online:

  • Finasteride, 1 MG (RX) — Finasteride is a prescribed medication that is to be taken daily. This medication works as a DHT blocker, helping stop the production of DHT and therefore slowing and/or preventing male pattern baldness. It is FDA approved and shows best results on the hairline, crown, and vertex. If prescribed, it can be purchased online for $25 per month.
  • Minoxidil Solution, 5% — Minoxidil is a topical solution that slows hair loss and helps to facilitate hair regrowth on the crown/vertex of your head. The Keeps team recommends using it twice daily and applying it directly to the scalp. Some hair shedding may occur as old hairs are being released and making room for new hairs to grow. If used properly, users can expect results in as little as three to four months. This solution can be purchased for $10 per month. This product is FDA approved for treating hair loss.
  • Minoxidil Foam, 5% — Similar to the Minoxidil Solution, the Minoxidil Foam is a topical treatment that has been proven effective at slowing hair loss and even helping jumpstart hair regrowth. It should be applied directly to the scalp with your hands twice daily. Some hair shedding may occur as old hairs are being released and making room for new hairs to grow. It can take as little as three to four months to stimulate hair growth so you can see your results. The Minoxidil Foam is available online for $15 per month. This product is FDA approved for treating hair loss. (Minoxidil is also referred to as "generic rogaine")
  • 2% Ketoconazole Shampoo — This prescription shampoo is known for treating dandruff, itchiness, and flaking on the scalp. Best results occur when allowing the shampoo to sit on the scalp for five minutes before rinsing. Results have been seen in as little as two to three weeks. This hair care shampoo is not linked with slowing hair loss or hair regrowth, it is offered to help keep your hair and scalp healthy as you work towards hair regrowth. It can be purchased on the keeps website (if prescribed) for $10 per month. This product is FDA approved for treating dandruff and seborrheic dermatitis of the scalp.

While some of Keeps' competitors look to hair transplants and DHT-blocking shampoos and vitamins, Keeps focuses on maintaining and strengthening the hair that you already have today. The better you can care for the hair follicles that are growing healthy hair and nurse other follicles back to health, the healthier your hair and scalp will be.

Keeps Reviews

Generally, Keeps reviews have proven to be positive. Customers struggling with receding hairlines, male pattern baldness, dandruff, and itchy scalps have found that Keeps products have worked well. Many regularly recommend Keeps products to friends and family. Some of the benefits of using Keeps mentioned by customers include quality customer service, excellent products, and incredible results.

Customer Service

One of the benefits of using Keeps products is the excellent customer service provided by the Keeps team. Though the product is not perfect for everyone, the Keeps team works hard to ensure that every customer has a positive experience. Representatives have responded to a number of reviews on various platforms working to resolve customer issues in a professional manner.

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The Bad

  • Cancelling Keeps
  • Refunds
  • Delayed Shipping
  • Only Hair Products

Cancelling Keeps

Though the majority of customer reviews have been positive, some of the negative reviews have mentioned challenges with cancelling a medication subscription. When customers have emailed customer support to have their subscriptions canceled, they have been told that cancellations cannot take place over email or that more information is needed. Some customers have complained of being charged for a couple of months following their attempted cancellation and have needed to seek further action with the customer service team.

Refunds

Unfortunately, refunds have been mentioned as one of the issues with Keeps products. Since the products offered by Keeps are pharmaceuticals, returns are not accepted and refunds are not provided.

Delayed Shipping

Keeps customer reviews have voiced frustration with delayed shipping. Typically, these reviews mentioned that medication orders were delayed due to Keeps not having enough stock of its products. With products on backorder, some customers were unable to take medications consistently, therefore delaying results. A shortage of Minoxidil reportedly ended in June of 2019. Though Keeps has replenished its stocks, there is no guarantee that it won't happen again. 

Only Hair Products

Many of Keeps competitors in the men's health and wellness industry also offer a number of sexual and daily health products. Though Keeps can compete with these competitors with its hair loss products, it does not offer other daily health solutions. 

Keeps competitors offer medications to help men with: 

  • Erectile dysfunction
  • Premature ejaculation
  • Skin care
  • Daily vitamins
  • Etc.

Keeps currently has no plans of extending its brand to include other Men's Health products and plans to remain wholly dedicated to hair loss prevention and hair retention. If you are looking for a provider that will offer you solutions for hair health, skin health, daily health, and sexual health, you will need to look elsewhere. 

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The Bottom Line

If you are struggling with a receding hairline, male pattern baldness, or a dry scalp, Keeps has some solutions that can assist you. Whether naturally occurring, stress-driven, damage-driven, or hereditary hair loss Keeps hair loss products can help you maintain your current hair. We have found Keeps pricing to be competitive and lower than many other hair loss and hair regrowth products.

Customer reviews reflect trust in the brand and good results. As you look to choose a hair loss and hair regrowth medication provider, we recommend taking advantage of the free doctor consultation as you look for the perfect product for you.

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Star Rating

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4.7

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42 Reviews

Review Breakdown

5 grade

93%

4 grade

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1 grade

7%

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