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8.5

Overall Score

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Mary

I first contacted Boomers Benefits 3 yrs ago as I was researching Medicare, Medicare supplements, drug plans, etc. They answered questions about everything & talked me through everything till I was signed up for what I needed @ the best possible price. In Nov, 2024, I found out my drug plan was increasing 4x its monthly rate + a $10 copay but I had not received any notification of the rate increase. This is where Emily M comes in: When I called BB in Dec. 2024, Emily took my information & also mentioned that she had other clients who also did not receive notification of a rate increase. She then set up an appointment via a 3 way call w/a Medicare representative so I could file a complaint re lack of notification. Two weeks after that, Emily contacted me re special enrollment period for a prescription drug plan but, only a Medicare rep could complete the application . She found a rep who knew something about this extended period and again, via a 3 way call, I was able to change my drug plan!! I cannot thank Emily M enough with helping me find another drug plan especially with the original enrollment period having ended a month before. I will continue to recommend Boomers Benefits to friends who are approaching Medicare age.

10 months ago

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Reply from Boomer Benefits

Thank you, Mary! We appreciate your review. We value our customers and appreciate the time you took to share your experience with Emily. It truly means the world to us that you trust us to help with your Medicare needs!

Jan. 30th, 2025

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Robert Pascal

I am very satisfied with the service Boomer Benefits provides. I called Boomer Benefits with questions about health plan I signed up for and had the pleasure of speaking to BB representative Melanie K. Melanie answered all my questions. Melanie is very knowledgeable and was very helpful explaining my benefits in a manner in which was very easy to understand. I highly recommend BB to anyone seeking health insurance plan. Thank you BB, Robert P.

10 months ago

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Reply from Boomer Benefits

Thank you, Robert, for allowing Melanie to assist you. We're glad she could answer your questions and provide you with great customer service. We appreciate your recommendation!

Jan. 30th, 2025

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Thomas Burke

Turning 65 brings an onslaught of Medicare solicitations but I am very happy to have replied to a Facebook ad for Boomer Benefits. DARLA F reached out to me and I believe we booked an appointment to speak early the next week. She literally explained everything about Medicare from A to Z but in a step-by-step, concise manner. She made recommendations for Part G/N plans in my area and gave me “homework” to add prescriptions and physicians to the BB website to match me with the best plans. Long story short, DARLA F is the consummate professional and not a high pressure sales agent. One nationwide agency which shall remain nameless called me every day. DARLA F already had my business and allowed me to set the pace.

10 months ago

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Reply from Boomer Benefits

Thank you for taking the time to share your experience with Darla. It is wonderful to know she could assist you with your Medicare options and provide you with great customer service! Thank you for your review, Thomas!

Jan. 30th, 2025

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Debbie S

A friend had recommended Boomer Benefits to help with my transition to Medicare. I am so grateful I acted on his recommendation. I initially dealt with Chris W to review all the options available. He made a murky process crystal clear. My Part D selection was even more complicated because I am on alot of medication. Bree W was exceptional in helping me with the selection. She reviewed every medication and found the best possible option for me, copay, deductible, and coverage wise. She explained everything, did all the research, and completed my application for coverage. I was apprehensive and a little anxious about the Medicare transition. Boomer Benefits and their highly skilled team, Chris W and Bree W, eliminated the uncertainty and helped me make confident choices. If I have any issues or concerns, I can call Boomer Benefits and they will help resolve the problem. I strongly recommend Boomer Benefits.

10 months ago

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Reply from Boomer Benefits

Thanks, Debbie, for your review! We are happy to hear that Chris could help you initially and Bree could be there to assist you with your Part D! We sincerely appreciate your recommendation. Don't hesitate to reach out in the future if you have any questions or concerns!

Jan. 21st, 2025

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BCU

Tabatha G is a tremendous asset to Boomer Benefits ! We began our Medicare enrollments with Boomer Benefits in 2018 and wouldn’t use any other company. Tabatha has worked with us for the past couple months guiding us through the process of switching our plans. She was extremely knowledgeable about the maze of Medicare issues we needed to confront and patiently guided us through all steps. I never had to reach out to her because she was always 3 steps ahead and contacting us. We feel very fortunate that she is our contact at Boomer Benefits. Needless to say, I tell all friends and family about Boomer Benefits and now Tabatha is part of my, “be sure and contact”, recommendation . Thank you, Tabatha.

11 months ago

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Reply from Boomer Benefits

Thanks for your review and 5-star rating! We are so proud to hear that Tabbatha could assist you recently with changing plans. It means a lot to have your trust in helping you with your Medicare needs. Thank you very much for your recommendation!

Jan. 17th, 2025

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Steve Shuford

I have utilized Boomer Benefits for advice regarding Medicare in general and Medigap plans in particular for seven years. Every conversation has provided accurate information enabling easy and convenient decisions for my protection. The team members have always been easy to reach and very efficient and prompt in their responses. I recently received assistance from Andrew O when I asked a medigap question. He was knowledgeable and his guidance led to a simple and money-saving solution. It was a pleasant experience and most appreciated, as all my Boomer Benefits have consistently proven to be. Many thanks!

11 months ago

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Reply from Boomer Benefits

Steve, thanks so much for allowing Andrew to assist you! We appreciate you taking the time to give us a review. Don't hesitate to reach out in the future if you have any questions or concerns!

Jan. 17th, 2025

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Steve P

Customer Review Video

11 months ago

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Reply from Boomer Benefits

Steve, we are pleased to know that Darla could assist you with your Medicare plan options. Don't hesitate to give us a call if you have any questions or concerns in the future!

Jan. 10th, 2025

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Marsha Robinson

I like working with Emily at Boomer Benefits. She is incredibly professional and knowledgeable. She takes the time to explain everything in clear and simple terms so I understand my options regarding a Medicare Part D plan. She listens to my needs, asks thoughtful questions, and provides recommendations that make me feel confident when I need to make decisions. Her expertise and helpfulness is very appreciated by me. Emily follows up from time-to-time to ensure everything is okay, which is really impressive. If you are looking for someone who truly cares about helping you understand Medicare and your options, Emily is that person! I congratulate Emily for going above and beyond in her customer service. My experience working with Emily and Boomer Benefits is a very high 5-star rating!

11 months ago

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Reply from Boomer Benefits

We are pleased to hear that Emily could assist you with your Medicare plan options. We know it can be tricky and confusing at times, so thank you for trusting us to be here to help. Thanks so much for your 5-star rating and review!

Jan. 8th, 2025

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Monie Davis

Luis was very helpful in answering my many questions and ultimately saving me $$ on my Medicare Part G plan.

1 month ago

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Reply from Boomer Benefits

Monie, that’s fantastic to hear! We’re thrilled Luis was able to answer your questions and help you save money on your Plan G!

Nov. 28th, 2025

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Sharon Raynor

Thank you Andrew Littleton for your patience and understanding. I couldn't have done it without you. S. R.

1 month ago

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Reply from Boomer Benefits

Sharon, we’re so happy Andrew was able to support you with patience and care! Thank you for the kind words!

Nov. 28th, 2025

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Robert Kaplan

Boomer Benefits is great! They follow through over many months and are incredibly efficient and conscientious. Chris G was terrific! Thank you so much!

3 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Robert! Thank you for sharing your experience with Chris!

Sep. 25th, 2025

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Cindy

Jabril J is spectacularly helpful - and excellent with both follow-ups and communication. I feel very fortunate to have had his help with my Medicare Part D!

3 months ago

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Reply from Boomer Benefits

We are happy to know Jabril could be helpful. Thanks so much for your review!

Sep. 8th, 2025

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Tom Embrey

Risheena W did an outstanding job communicating and helping us with the application process. Everything was made very clear and easy to understand Thank you Risheena W

3 months ago

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Reply from Boomer Benefits

We’re thrilled that our team could make the application process easier for you, Tom! Thank you for sharing your experience with Risheena!

Sep. 4th, 2025

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Linda Scott

Great experience and great communication. Thank you Natalie for the help on getting the late enrollment penalty removed!! Boomer benefits has been a life saver when it comes to Medicare!

4 months ago

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Reply from Boomer Benefits

Linda, we are pleased to hear that Natalie could provide such helpful customer service and help you resolve the late enrollment penalty issue. We greatly appreciate your review!

Aug. 15th, 2025

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KH15

Customer Review Video

4 months ago

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Reply from Boomer Benefits

We are pleased to hear that Andrew could assist you. Thank you so much for your recommendation; we truly appreciate it!

Aug. 13th, 2025

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Lori Holley

Ruth O ,with Boomer Benefits has been extremely helpful with any questions or problems I have had. She is kind, responsive and always goes the extra mile to help solve any issues. I can't recommend her enough!

4 months ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Ruth! We’ll pass along the kind words!

Aug. 11th, 2025

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Cathy Fischl

Amber P was great to work with. I say “with” but honestly, she did ALL the work! She resolved a claim that was made in error and made my life so much easier! Thank you, Amber!!!

4 months ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about Amber. We’re so happy she was there to help and guide you through your claim issue! Thank you for sharing.

Aug. 13th, 2025

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Donna Egan

It was a pleasure working with Juliette T to secure my Part D Medicare coverage. Easy to understand and informative information provided to select a plan that is best for me. Thank you, Juliette T!

4 months ago

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Reply from Boomer Benefits

Thanks so much for sharing this, Donna! We’re so happy Juliette was able to help you find a drug plan!

Jul. 31st, 2025

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Martha Harkleroad

Neal, my representative that I talked to, made signing up for my plan so easy. He answered all my questions and was so helpful in leading me through the process. Thank you Neal.

4 months ago

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Reply from Boomer Benefits

We are happy to know Neal could be helpful. Thanks so much for your review!

Jul. 31st, 2025

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Chris Hollaway

I have used Boomer Benefits for years, and can't say enough good things about the company. Darius B was very helpful, got me what I was looking for with a price I could afford. This company is amazing!!

4 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Chris! Thank you for sharing your experience with Darius!

Jul. 23rd, 2025

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Rick

Amy E is a polite and honest She got my claims handled she stayed on top of them and was in contact with me thru the whole process I highly recommend Amy and Boomer Benefits

4 months ago Edited July 22, 2025

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Reply from Boomer Benefits

We are pleased to hear that Amy could assist you. Thank you so much for your recommendation; we truly appreciate it!

Jul. 23rd, 2025

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Deb Justice

Talked with Aaron G today -he was extremely helpful and answered all my questions. I will be doing a follow-up with him in a couple of months to go over a couple of additional plans-

4 months ago

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Reply from Boomer Benefits

We are happy to know Aaron could be helpful. Thanks so much for your review!

Jul. 23rd, 2025

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Karen

Kailey H from Boomer Benefits was great in helping me sort out some information regarding my supplement plan. All of my questions were answered after a follow up phone call and email.

5 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Karen! We're so happy to know Kailey could get you everything you needed and answer all your questions! We greatly appreciate your review.

Jul. 23rd, 2025

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Matt Mainini

I just wanted to thank Veronica E. on setting up my medicare Part D information drug plan card from Cigna. It was an easy, quick, painless process with her that I appreciate very much. Great job Veronica

5 months ago

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Reply from Boomer Benefits

We are happy to know Veronica could be helpful. Thanks so much for your review!

Jul. 16th, 2025

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John Venner

I went in totally cold and feeling overwhelmed at the thought of starting this process....I came out of my first phone call with Kevin relaxed, confident and completely satisfied with the direction I was headed.

5 months ago

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Reply from Boomer Benefits

So happy to hear that, John! Thanks for sharing your experience with Kevin!

Jul. 23rd, 2025

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Cindy

This is a phenomenal advisory company; the associates are extremely knowledgeable, helpful - and patient for newcomers to Medicare (which can be very confusing!). In particular, Ryan L and Bree W were extremely helpful!

5 months ago

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Reply from Boomer Benefits

We are happy to know Ryan and Bree could be helpful. Thanks so much for your review!

Jul. 23rd, 2025

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SS

Hello....i have been helped by a very professional, cordial, informative, patient and prompt customer service representative. I am very happy with the service I've received from Ashley Stout. Thanks for all your help Ashley.

5 months ago

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Reply from Boomer Benefits

Thanks for sharing! We’ll pass along the kind words!

Jul. 23rd, 2025

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Trudy

I needed help with a charge that I felt was not appropriate.The response from boomer benefits when I called was immediate!Julia P called me back today to see if my problem was resolved

5 months ago Edited July 3, 2025

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Reply from Boomer Benefits

Thanks for sharing your experience with Julia!

Jul. 3rd, 2025

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William Atkinson

Anthony made signing up for Medicare very simple. He shopped the best prices and benefit packages. Anthony and Boomer benefits take the worry out of signing up for Medicare.

5 months ago

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Reply from Boomer Benefits

We’re thrilled to hear our team could make the Medicare enrollment process easier for you, William! Thank you for sharing your experience with Anthony!

Jun. 27th, 2025

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Nannette Brown Morrow

Boomer Benefits helped make the confusing world of Medicare so much easier. Just finished up my Part D selection. Claire H made the process seamless, and was quick to follow up on any needs I may of had

5 months ago Edited September 4, 2025

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Nannette! Thank you for sharing your experience with Brian and Emily!

Jun. 27th, 2025

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Stella Monreal

Great experience with Boomer Benefits all around! I was pleasantly surprised how Jabril J handled my case after my previous advisor, Kay wasn't available. Great company, don't know what I would have done without them!

5 months ago Edited August 27, 2025

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Reply from Boomer Benefits

We are happy to know Kailey could be helpful. Thanks so much for your review!

Jun. 25th, 2025

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Shelley Watts

Sydney helped me with a. Over charge medicare claim form a PT company. It took 6 months to fix but she pursued and made them reimburse me for over charging me in Jan. 2025. She is a pleasure to work with and I finally got my HSA money back.

5 months ago

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Reply from Boomer Benefits

That’s wonderful to hear, Shelley! We’re so happy to know Sydney was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

Jun. 25th, 2025

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Kathy Boyer

Asia J-R represents all the great things about Boomer Benefits. She is a true professional. Asia knows her stuff when it comes to health insurance. She listens to your questions and offers clear and concise answers. She makes sure you're comfortable with your decisions and listens to any concerns you may have. Thanks for help. Asia!

5 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Kathy! We're so happy to know Asia could get you everything you needed and answer all your questions! We greatly appreciate your review.

Jun. 25th, 2025

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Pamela Langdon

The representative from Boomer Benefits was valuable in helping me with a unique situation and guiding me through it so easily. She explained everything until I fully understood and answered all question, no matte if it was once or more. She did an amazing job. Thank you so much Amanda Rivera.

6 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Pamela! We're so happy to know Amanda could get you everything you needed and answer all your questions! We greatly appreciate your review.

Jun. 20th, 2025

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Cheryl Pedigo

Emily M answered all my questions thoroughly and cheerfully when I had a billing concern. From my initial call to sign up for supplemental insurance thru calls to explain confusing aspects of Medicare I have had nothing but patient and supportive communication. I recommend Boomer Benefits to everyone I know!

6 months ago

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Reply from Boomer Benefits

Thank you for all your kind feedback, Cheryl!

Jun. 18th, 2025

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Deborah Stone

Customer Review Video

6 months ago Edited September 24, 2025

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Reply from Boomer Benefits

Deborah, we appreciate your review. Thanks for letting Veronica assist you with your prescription coverage.

Nov. 22nd, 2024

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Jenny La Fontaine

I LOVE Boomer Benefits! I had a couple of medical bills that were unexpected. I contacted BB and Michele S was nothing short of amazing in working through and sorting them out for me. I can honestly say she went above and beyond in helping me. THANK YOU Michele!!

6 months ago

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Reply from Boomer Benefits

We could not be more pleased to receive this kind of feedback about Michele. We’re so happy she was there to help and guide you through your claim issues! Thank you for sharing.

Jun. 13th, 2025

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Marc

Casey H is one of the best Medicare experts I have spoken to. Being new to Medicare this year, all the different advantage plans out there was overwhelming. Casey showed me the right plan for my unique situation and saved me money. She also explained the help Boomer Benefits can give me if I ever need it.Thank you Casey H.

6 months ago

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Reply from Boomer Benefits

Thank you so much for sharing your experience with Casey! We are so glad she exceeded expectations regarding helping you with your plan selection. We greatly appreciate your 5-star review!

Jun. 11th, 2025

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Johann

I had many issues with Medicare and UHC regarding start dates, etc., and then I was admitted to the hospital with alot of mounting bills. Bill Warren put me in touch with Rachael W who was a god- send. She was so professional, did all the follow-ups and got everything straightened out. Thank you Rachael. You were outstanding.

6 months ago

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Reply from Boomer Benefits

That’s wonderful to hear, Johann! We’re so happy to know Rachael was able to resolve those claim issues and get everything sorted out. Thanks so much for sharing!

Jun. 11th, 2025

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Ron Boucher

We needed to switch plans when my wife turned 65 and we received excellent help from our rep Andrew L. He was patient, thorough and very professional. He answered all of our questions and the follow up from him was very good as well!

6 months ago

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Reply from Boomer Benefits

We are happy to know Andrew could be helpful. Thanks so much for your review!

Jun. 11th, 2025

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Mary Murphy

Alexis P has been assisting me since March and has rectified a bill that was supposedly not covered by Medicare. I just received notification that it had been taken care of. She had kept contact with me from the beginning of the billing event. Thanks so much for your assistance... Your wonderful and appreciated. LOVE BOOMER BENEFITS Mary M

6 months ago

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Reply from Boomer Benefits

That’s wonderful to hear, Mary! We’re so happy to know Alexis was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

Jun. 6th, 2025

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Mona Flinn

Wendy H was wonderful assisting my husband and myself get coverage since my retirement in early May. She was always available to answer any questions and very helpful. I don't know what we would have done without her. I do plan on contacting her whenever I need assistance. Thank you Wendy!

6 months ago

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Reply from Boomer Benefits

We are happy to know Wendy could be helpful. Thanks so much for your review!

Jun. 6th, 2025

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Jin Fong Tjhan

Alexis P has been helping me to resolve an issue with a denied Medicare claim. She followed through has been amazing, not only she called and leaves a detailed message with the results of her finding, she also followed up with an email with those details. Thank you Boomer Benefits for offering this service and Alexis P for the amazing help.

6 months ago Edited August 18, 2025

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Reply from Boomer Benefits

We could not be more pleased to receive such wonderful feedback about our team, Jim! Thank you for sharing your experience and for your kind words.

Jun. 6th, 2025

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Naoko Lawrence

Calvin has been working on my case since February. He is very punctual and very detail oriented. He is constantly trying his best to help me. I feel fortunate to have him working on my case. His demeanor is professional and calm. I appreciate Calvin!

6 months ago

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Reply from Boomer Benefits

So happy to hear that, Naoko. Thanks for sharing! We’ll pass along the kind words!

Jun. 2nd, 2025

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Laura C

I have to thank Mr. Colton G. for really helping me with my Medicare change. I’m very happy that I made the call as I sometimes don’t trust myself and Colton made it SO easy! Please don’t hesitate to call Boomer Benefits for any assistance. I am saving so much money per month. Thank you Colton! Friday night lights # 45

6 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, Laura! Thank you for sharing your experience with Colton!

Jun. 2nd, 2025

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Mary Ellen Wuellner

I worked with Bill W at Boomer Benefits to sort through the Medicare options available to me. I have been stressed out over the process and he simplified it greatly. I would (and actually have - just today) recommend Boomer Benefits to anyone going through the Medicare selection and sign-up process.

6 months ago

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Reply from Boomer Benefits

We are pleased to hear that Bill could assist you. Thank you so much for your recommendation; we truly appreciate it!

May. 23rd, 2025

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madill68@yahoo.com

Jozzlynn A has provided excellent service to me in my recent relocation. She advised me wisely for my need to get a new prescription drug service and other items. She has followed up with me and helped with changes to other insurance issues. I have been a Boomer Benefits user for at least 10 years. They have always been extremely helpful.

6 months ago

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Reply from Boomer Benefits

Thank you for all your kind feedback, and for sharing your experience with Jozzlynn!

May. 23rd, 2025

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Cynthia Mitchell

I just completed my Medicare enrollment with Andrew M. Thanks to him I feel assured that the plan I chose is the right one for my needs. He helped me compare different plans and knew the answer to all my questions. Very pleasant to deal with! Thank you Andrew!!!

6 months ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Cynthia! We're so happy to know Andrew could get you everything you needed and answer all your questions! We greatly appreciate your review.

May. 23rd, 2025

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Brian M

I needed a guide to help me through the application process- found Boomer Benefits through an Internet Search. I worked with Tina and she was very knowledgeable and the plan we selected was a good fit for me. I would recommend her to anyone looking to signup for Medicare.

6 months ago

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Reply from Boomer Benefits

We are pleased to hear that Tina could assist you. Thank you so much for your recommendation; we truly appreciate it!

May. 23rd, 2025

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Donna Kay

This company has incredibly knowledgeable staff in all aspects of Medicare. Thank you Barbara R for your extreme patience in explaining and resolving issues for both myself and my husband. People - do not try to navigate Medicare alone - contact Boomer Benefits!

7 months ago

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Reply from Boomer Benefits

We are happy to know Barbara could be helpful. Thanks so much for your review!

May. 21st, 2025