Boomer Benefits
8.5
Overall Score
cbehm1@hotmail.com
I have recently started Medicare and after my first visit with the doctor, I was billed $562.00. Boomer Benefits (Amy E) contacted the provider on my behalf and had them re-code the bill; so now I owe nothing :-).
Amy responded to my questions and informed me that it would take time. Thanks for your reassurance Amy! So glad to be with Boomer Benefits - a knowledgeable team!
6 months ago
Reply from Boomer Benefits
That’s wonderful to hear! We’re so happy to know Amy was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!
May. 23rd, 2025
Crystal Gillmore
Being laid off and insurance being dropped the next day, Boomer Benefits really helped me understand Medicare B, Plan C and G. Larry K explained very clearly the minute details of the next huge decision I had to make in a crisis situation. Knowing that I would have Boomer Benefits support in possible insurance issues is a game changer for me. I have been able to follow up on issues in the past but as I age, not stressing about that is a blessing.
6 months ago Edited May 22, 2025
Reply from Boomer Benefits
We could not be more pleased to receive this kind of feedback about one of our agents. We’re so happy to know Larry was there to help and guide you through your options with your best interests in mind! Thank you for sharing.
May. 23rd, 2025
Review Source
Kristi Long
They were recommended on several respected retirement podcasts so I turned to them first. They have an exceptional reputation and I know I wanted extra customer service. Tina Krutenat was extremely knowledgable and patient with me. I felt well cared for as we spoke about my options and she made it easy to understand and follow all we needed to accomplish. Looking forward to working with them!
6 months ago
Reply from Boomer Benefits
Thank you for taking the time to share your experience with Tina! We’re so happy to know she was able to provide wonderful assistance. We are excited to be part of your Medicare journey. Please don’t hesitate to reach out in the future with any questions or concerns!
May. 23rd, 2025
Review Source
Austinana
I had a claims issue that I need Boomer Benefits help with. Jozzlynn A was the Client Service Team Reprsentative who assisted me, and she made my pursuing a refund so much easier. I gave her all the details of my situation, and she took it from there and put effort into looking into the matter further. As it turned out, she solved my dilemma and I ended up getting the money back for me from a clinic that charged me erroneously. This kind of service is increasingly rare these days, and so I am especially grateful for the assistance that Jozzlynn gave me.
6 months ago
Reply from Boomer Benefits
That’s wonderful to hear! We’re so happy to know Jozzlynn was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!
May. 23rd, 2025
Review Source
Trinket Eckler
Julia P. has been, & was, very helpful w/getting the answers from an insurance carrier who would not answer my questions or even attempt to interact w/me on any level. Since I have been paying the required premium for the said carrier, Julia was more than willing to help me & persevered to get the answers I needed. Julia was thorough, courteous, respectful, & a joy to work with.
7 months ago
Reply from Boomer Benefits
Thanks for sharing your experience with Julia! We’ll pass along the kind words!
May. 21st, 2025
Review Source
Denise Halliburton
Boomer Benefits has educated and supported me regarding Medicare benefits for the past eight years.
Last year I was notified that Medicare wouldn’t cover a complete blood cell count that my doctor ordered. I contacted Boomer Benefits for help. Michele S worked with me from 09/24/24 - 05/12 /24 to get resolution.
I owe no money to Pathology Laboratory, inc., as a result of her tireless efforts!
Michele supported me through three seasons, calling me, my physician and the laboratory repeatedly for corrections and processing.
I can’t thank Michele S and Boomer Benefits enough!
7 months ago
Reply from Boomer Benefits
Denise, we are pleased to hear that Michele could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!
May. 15th, 2025
Cay
I am grateful to have Boomer Benefits to advocate for me. Every interaction I have with them gives me clarity & I would be much less informed without them. Today, Ms. Kailey H worked with me for over an hour to contact my secondary insurance company & Medicare on a fraudulent claim. Thank-you Boomer Benefits!
I’m mildly confused by the question about being a paying customer of Boomer. I personally don’t pay anything to Boomer. I’m aware that they are reimbursed by the insurance companies they represent.
7 months ago
Reply from Boomer Benefits
We could not be more pleased to receive this kind of feedback about Kailey. We’re so happy she was there to help and guide you through your claim issue! Thank you for sharing.
May. 15th, 2025
Ray Bronner
Outstanding customer service. I've been a customer for years and recently needed to change my supplemental plan. Marriam S found great options at a lower cost and completely handled the transfer on my behalf. This was so simple and it only took a few minutes. Was delighted to have Marriam as my representative and highly recommend Boomer Benefits!
7 months ago
Reply from Boomer Benefits
We are pleased to hear that Marriam could assist you. Thank you so much for your recommendation; we truly appreciate it!
May. 15th, 2025
Review Source
Mr. Richard
7 months ago Edited May 9, 2025
Reply from Boomer Benefits
We're thrilled to know Cheyanne could provide you with helpful customer service! Thank you for trusting us to help with your needs. It means the world to us!
Jan. 19th, 2024
Review Source
Frederick Lanni
Prior to my retirement, my wife contacted Boomer Benefits for recommendations and assistance in setting up a Medicare supplement plan. We approved their recommendation and are pleased with the result. After I retired, I quickly found out that the first medical claim to come in to my Medicare account was denied erroneously (by Medicare). I contacted Boomer Benefits for help on this matter. Their representative Briana P. quickly responded to my inquiry (by both email and phone) and expertly got the error corrected.
F. Lanni
7 months ago
Reply from Boomer Benefits
That’s wonderful to hear, Frederick! We’re so happy to know Briana was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!
May. 15th, 2025
Review Source
Bernie Whelan
Working with Stephen A was a pleasurable experience. My wife and I received our yearly policy increase for our United Healthcare Plan N Medigap policy. After contacting Boomer Benefits and working with Stephen, he found us a new Plan N policy with Cigna that was less expensive than our current Plan N policy. Stephan was extremely professional and patient as we worked our way through the underwriting process. Thank you Stephen for your assistance!!
7 months ago
Reply from Boomer Benefits
We couldn’t be happier knowing how Stephen assisted you through this switch! And it’s always wonderful to hear how our team helped you save money! Thanks so much for sharing, Bernie!
May. 7th, 2025
Gloria Burleson
I had an excellent experience with Boomer Benefits. Their team is knowledgeable, responsive, and has made navigating Medicare much easier. What truly sets them apart is their ongoing support—you’re never left on your own. They also offer outstanding educational resources, including the book 10 Costly Medicare Mistakes You Can’t Afford to Make, which is a must-read for anyone approaching Medicare. Highly recommended!
7 months ago
Reply from Boomer Benefits
Thank you for all your kind feedback, Gloria! We greatly appreciate the 5-star review!
May. 5th, 2025
Review Source
Kaleen Sue Wineinger
In 2015 Boomer Benefits helped me choose a Medicare Supplement to fit my lifestyle.
I chose part G because it offers benefits overseas and I love to travel.
Recently when traveling , I spent six days in a clinic in a foreign country. Alexis P of Boomers helped me file a claim online and get reimbursed nearly 80%.
Alexis and all the Boomers deserve five stars for outstanding customer service to seniors.
7 months ago
Reply from Boomer Benefits
That’s wonderful to hear, Kaleen! We’re so happy to know Alexis was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!
Apr. 30th, 2025
Liza Freiberger
So thankful for Boomer Benefits and their knowledgeable assistance in figuring out the Medicare Maze!
Kendra G helped review the available plans and costs with detail and expertise! Her help made it easy for me to make decisions that were best for my plan today and promised to review in years to come to make sure my plans are adjusted for
my changing needs!
7 months ago
Reply from Boomer Benefits
Thanks for sharing! We’ll pass along the kind words!
Apr. 28th, 2025
Dan Colby
Can’t say enough about the service that has been provided to me! Kendra G. , in client services, has gone above and beyond to straighten out a pharmacy billing issue (billing old insurance vs Medicare). She was accessible, provided prompt call backs and unsolicited follow-ups, etc. She was very professional and coordinated conference calls with Medicare, my old insurance, etc. She truly provided remarkable service and amazing assistance!!
7 months ago
Reply from Boomer Benefits
We are happy to know Kendra could be helpful. Thanks so much for your review!
Apr. 28th, 2025
Kira Kamenker
Last year Lisa C helped me to find a more cost-effective Medicare supplement. I was impressed with her understanding my needs and finding the best resource for me.
This year I called Lisa again and got the same level of cervice and help.
I definitely will apply to Lisa's expertize in the future. Thank you Lisa!!!
I definitely received 5-star service from Lisa. Thank you very much Lisa!!!!
7 months ago
Reply from Boomer Benefits
Thank you so much for sharing your experience with Lisa! We are glad she could assist you with changing your supplement plan and provide prompt and friendly customer service. We greatly appreciate your 5-star review!
Apr. 28th, 2025
Jon MacGillis (Flgator)
I recommend Boomer Benefits to anyone looking for the peace of mind now and in the future that you are getting the best advise on what Supplement to sign up for and getting assistance in resolving bills from providers. I have been working with Sydney G, Representative, and give her a 10 out 10 for customer service. She responds to inquiries promptly and is dedicated to resolving bills with insurance providers.
7 months ago
Reply from Boomer Benefits
We are pleased to hear that Sydney could assist you. Thank you so much for your recommendation; we truly appreciate it!
Apr. 28th, 2025
Art Rothafel
I simply can not recommend this organization enough. Every single time I have an issue with MediCare or other insurance companies, they step up and get thing resolved on my behalf.
Most recently, their representative, Ruth O, assisted me with a $5,250 dollar billing that was incorrect. I reached and she immediately responded. She updated me on the progress every inch of the way until it was resolved.
There are not many company that can execute this level of customer service and support. This is truly a "best-of-breed" company with friendly, professional staff.
8 months ago
Reply from Boomer Benefits
We are pleased to hear that Ruth could assist you. Thank you so much for your recommendation; we truly appreciate it!
Apr. 28th, 2025
Review Source
Melanie G.
I had excellent help in selecting a plan for my needs by broker Darla F, then had the best follow-up assistance by Rachel W, who helped on phone calls with my carrier getting my benefit card and handling bills with my dr. visits, etc. Rachel was so courteous, patient and took her time to make sure that I understood and that the insurance co. was handling my bills properly. I was so relieved and pleased with her help and look forward to knowing I can count on Boomer Benefits with the outstanding service Rachel provided. Thank you! ---Melanie G., Texas
8 months ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about our team, Melanie! Thank you for sharing your experience and for your kind words.
Apr. 28th, 2025
dolly scelza
Kailey was extremely helpful with my problem. She spent as much time as I needed to help resolve my problem. She didn’t rush me and stayed online with me until she was able to get a solution at which time she contacted Humana rep and had a 3 way conversation. Now it is up to Humana and the hospital facility to finalize the solution.
Thank you Kailey. You are the best.
Louise “Dolly” Scelza.
8 months ago
Reply from Boomer Benefits
We are happy to know Kailey could be helpful. Thanks so much for your review!
Apr. 28th, 2025
Roseann Johnson
Michele S truly took away a large headache from me when I received a bill for I routine lab work I knew for sure i was NOT responsible for. She frequently kept in touch with updates on her progress with all those that had to be contacted to resolve the issue. The end result? I had a $0 balance to pay! Boomer Benefits really are a very worthwhile service!!!!
Thank you very much Michele!!
8 months ago
Reply from Boomer Benefits
That’s wonderful to hear, Roseann! We’re so happy to know Michele was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!
Apr. 28th, 2025
C Malm
My husband and I decided to pick Boomer Benefits to be are helpers with the new Medicare dilemma that was facing us as far as choices. They were extremely helpful with the setup. Then I needed help almost immediately with a claim not being summitted correctly by my physicians medical group. Amber P was assigned my problem and worked very hard and long on resolving it. She never gave up! It was finally cleared up and payment was made. We are very happy with our choice of "Boomer Benefits"
8 months ago
Reply from Boomer Benefits
That’s wonderful to hear! We’re so happy to know Amber was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!
Apr. 28th, 2025
Review Source
Vicki Wadsworth
Every encounter with the Boomer Benefits team has been a delight! The high level of expertise and knowledge shared by each contact from initial set up with Anthony S, additional Drug plan with expert Juliette T, to recent questions regarding a referral to Orthopedic surgeon with Melanie K, all reflected the consistently strong degree of concern in caring for clients WELL! This is the hallmark of Boomer Benefits. Kudos
8 months ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about our team, Vicki! Thank you for sharing your experience and for your kind words.
Apr. 28th, 2025
Review Source
Brenda L
Talk about customer service! I had sent an email to my agent, they sent an email back saying a rep will be reaching out within the next 24-48 hours. Not even 30 mins later, it’s Boomer Benefits! Natalie was so friendly, she listened to what I had going on, and then took it under her wing for us to get our late enrollment penalty resolved right then and there. I couldn’t have asked for a better client service member to stand up for us. I will forever be thankful for her and boomers!!!
8 months ago Edited April 15, 2025
Reply from Boomer Benefits
Brenda, we are pleased to hear that Natalie could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!
Apr. 16th, 2025
Udo Ludwig
This company amazes me. I got a phone call from one of they Representative, Vivian N and she pointed out that I forgot to update my Insurance Information. She stayed with me on the phone and explained to the Insurance Company about my changes I needed to make. It was resolved in a breeze.
I feel they watch over me that I had the best insurnce coverage.
So Vivian Newton did an estonishing Job and I am still scratching my head how smooth and professional she handled it.
THANK YOU BOOMER BENEFITS
8 months ago
Reply from Boomer Benefits
We are pleased to hear that Vivian could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!
Apr. 16th, 2025
Jack Short
I can't express how helpful boomer benefits has been to me, especially *Kendra G* I ran into a tough situation with medicare, and not only did Kendra G help guide me with how to approach, but she followed up with me throughout the process (which we all know can take a long time). She was patient, great with follow-up an detail, and completely judgement free. I highly recommend boomer benefits whenever you have questions or need support during your medicare years. They're great, as was Kendra, my helper. Totally amazing team!
8 months ago
Reply from Boomer Benefits
We are pleased to hear that Kendra could assist you. Thank you so much for your recommendation; we truly appreciate it!
Apr. 16th, 2025
Review Source
Roger Ricker
Wendy H was the epitome of outstanding customer. Informative, pleasant, helpful, excellent with follow-up - as someone who had previously oversaw a hospital's customer service as well as other public/customer-areas, Wendy is at the top. If I was still working in that arena, I'd hire her in a minute. Hats off to Boomer Benefits for having professional such as Wendy.
Please let her know how much I appreciate her on this Medicare journal.
8 months ago
Reply from Boomer Benefits
We could not be more pleased to receive this kind of feedback about Wendy. Thanks for sharing! We’ll pass along the kind words!
Apr. 11th, 2025
Review Source
Dawn DeGeest
Michele S was great to work with. I had a billing problem that I knew was coded wrong and she was very diligent in helping me get the procedure coded correctly and turned into Medicare and then my supplemental to show everything was covered. I can’t say enough good things about Boomer Benefits and my friends and relatives have thanked me profusely for directing them to Boomer Benefits for assistance in their coverages. Thanks again Michele, your assistance is greatly appreciated.
8 months ago
Reply from Boomer Benefits
That’s wonderful to hear, Dawn! We’re so happy to know Michele was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!
Apr. 9th, 2025
Review Source
KeepItSimple
I appreciate having Boomer Benefits to call/email with questions about my Medicare supplement and Part D plans. Recently Lisa C provided me with superior assistance in finding the correct price for a lower cost premium and helped switch to that company. She gladly made the necessary calls on my behalf to facilitate the change and offered to make any future calls that might be necessary. If you need any help with your Medicare plans, I highly recommend Lisa C! She WANTS to help!
8 months ago
Reply from Boomer Benefits
We are pleased to hear that Lisa could assist you. Thank you so much for your recommendation; we truly appreciate it!
Mar. 28th, 2025
Review Source
Moi
We needed to change our Medicare Advantage plan because we were at risk of having our excellent health care provider (a teaching hospital) declared out of network due to a contract dispute with our insurance (Medicare Advantage) provider. Boomer Benefits agent Darla F walked us thru the alternatives, found a better policy with different company, and set up the changeover. Throughout the 2-3 days working on this telephone conversations were to-the-point and easily understood, and our email follow-up email questions were answered quickly and clearly. Well done!
8 months ago
Reply from Boomer Benefits
We are happy to know Darla could be helpful. Thanks so much for your review!
Mar. 28th, 2025
Larry Hillebrand
I'm very pleased with boomer benefits Julia answers all my questions fast she's the best
2 weeks ago
Reply from Boomer Benefits
Thank you, Larry! We love hearing that Julia has been so responsive and helpful for you. We’ll be sure to share your kind words with her!
Dec. 10th, 2025
Review Source
Ed Sander
Gabe Gutierrez is truly a nice guy and smart. He took he time with me seemed to really care.
2 weeks ago
Reply from Boomer Benefits
Thank you, Ed! We are happy to hear Gabe took great care of you!
Dec. 10th, 2025
Review Source
Janet Davis
Thank you to Natalie and boomer benefits for helping me save money on my monthly premium!
2 weeks ago
Reply from Boomer Benefits
Janet, this is wonderful to hear. We are so glad Natalie was able to help you save on your premium. Thank you for taking a moment to share your experience with us!
Dec. 3rd, 2025
Review Source
Mike
Very pleased with getting our new plan setup. Daniel helped us through our process. Thanks Boomer
3 weeks ago
Reply from Boomer Benefits
Hello Mike! Thank you so much for sharing this! We are so glad Daniel could help you through the Medicare process.
Dec. 3rd, 2025
Review Source
James Healy
Anthony at Boomer was great. Made the complicated (at least for me) simple to understand.
3 weeks ago
Reply from Boomer Benefits
Hello James, thank you so much for sharing! We are so glad Anthony could simplify the process for you and get you what you needed! Please reach out to our client service team if you ever need anything!
Dec. 3rd, 2025
Review Source
David Mappes
I have so appreciated my interaction with Kay H who serves with Boomers. Kay has saved my wife and I many, many hours as she served as served as our advocate and contacted our Medicare health insurance provider to explain benefits and advocate on our behalf.
Her level of professionalism, oral and written communication, punctuality and attention to detail is commendable and so refreshing… Thank you Boomer’s for employing such a high quality individual.
4 months ago
Reply from Boomer Benefits
Thank you for taking the time to share your experience with Kay! We’re so happy to know she was able to assist you in navigating you and your wife’s specific situations and provide wonderful assistance. We greatly appreciate your review!
Jul. 25th, 2025
CAROL M JAMIESON
At my age, I found it totally overwhelming & near tears with all that is involved regarding the healthcare system. Thankfully, Boomer Benefits was highly referred to me by a friend, for which I will be eternally grateful ! I appreciated the informative and caring manner in which it was presented. When I called, I was referred to Christofer G
and I appreciate the opportunity to say thanks for the positive experience - he was SO patient with me - and so often having to repeat his answers - taking the time to make sure I understood. For me, he went 'above and beyond' - no question was too insignificant in making sure I understood, making me feel relaxed and confidant in making the right decision for me - his assistance was such a gift to me ! He is a real
asset to Boomer Benefits.
9 months ago
Reply from Boomer Benefits
Thank you so much for sharing your experience with Chris! We are so glad he exceeded expectations regarding helping you with your plan selection. We greatly appreciate your 5-star review!
Mar. 21st, 2025
Review Source
Renee Seibel
In my quest to understand Medicare, I read the book: "10 Costly Medicare Mistakes" by Danielle K. R.. It was extremely helpful and explained the various parts of Medicare and the timing of when to sign up in a way that is easy to understand. The book provided many helpful links to websites and in particular, Boomer Benefits and they provide a free service to help individuals sign up for Medicare and supplement plans.
I reached out to Boomer Benefits, and was connected to Billy W. He's been awesome! His calm and peaceful demeanor has been reassuring. Not once did he pressure me to hurry and sign up (like others from different agencies have). He is very knowledgeable about Medicare and the supplement plans. I've appreciated how responsive he's been to any questions and emails I've sent.
It's been a huge comfort for me to have someone I can reach out to at any time with questions or concerns - even after I officially have Medicare.
9 months ago
Reply from Boomer Benefits
Thanks for sharing your experience with Billy! We greatly appreciate your 5-star review!
Mar. 19th, 2025
Review Source
Diana Hyle
I started using Boomer Benefits when I retired in March of. 2020. I’ve received exceptional service by every employee I’ve had the pleasure to work with. When I called to review my Medicare Supplement plan for this year I was greeted by Cicely P. She was so kind and professional. She reviewed some options that would fit in with my current income. The plan she recommended saved me over $35.00 per month. She made the transition from one provider to the new one extremely. seamless. Cicely assisted me with completing the new application and explained in detail the next steps. Once the application was approved by the new provider she got my prior one on the phone to finalize the cancellation. I’m thrilled with the excellent customer service that I received from Cicely. Her caring kindness was extraordinary and I look forward to working with her again in the future.
9 months ago
Reply from Boomer Benefits
We couldn’t be happier knowing how Cicely assisted you through this switch. It’s always wonderful to hear how our team helped you save money! Thanks so much for sharing, Diana!
Mar. 11th, 2025
Salvatore J Calafato Jr.
I had read about Boomer Benefits a few years back and thought when I approach my 65th Birthday that I would give them a call. I am sure glad I did. In an environment generally termed as Alphabet soup, I give Boomer Benefits an A+. Kelly G and Juliette T have both been terrific. From the initial explanation of the different Medicare options available to the eventual assistance in helping to determine what plan was best for me to the continued support of their Client Service team ... I would highly recommend Boomer Benefits to anyone attempting to first understand Medicare and secondly making the right individual Medicare plan choice.
-S. Calafato
9 months ago
Reply from Boomer Benefits
We are pleased to hear that Kelly G and Juliette could assist you! Thanks so much for your recommendation, we truly appreciate it!
Mar. 11th, 2025
Review Source
Teresa Hyatt Radke
Ashley S at Boomer Benefits helped me. She is a really great person! She made me feel comfortable right from the start! She helped me choose a new Medigap plan and when I was ready, she signed me up. She even initiated a 3-way conversation with the representative from my Medigap plan I was canceling, herself and me so I wouldn't have to cancel them by myself. Never once did I feel pressured and she patiently answered my every question.
I truly appreciate Ashley and know when I need something in the future, she will be just as friendly and helpful as she was this time.
Thank you so much, Ashley!
9 months ago
Reply from Boomer Benefits
Thank you so much for sharing your experience with Ashley! We are glad she could assist you with changing your supplement plan and provide prompt and friendly customer service. We greatly appreciate your 5-star review!
Mar. 5th, 2025
Review Source
Scott Williams
I have been working with Boomer Benefits since I first started Medicare coverage in 2008. In that time I have received nothing but excellent support in choosing plans including the best Plan D coverage while I have lived in multiple states & had evolving medical issues & pharmacy needs. Everyone I have worked with has been responsive, knowledgeable, efficient and pleasant. Jennifer J just recently helped me sort out if a bill I had received was one I actually was responsible for paying. It turned out it was since it had been counted by Medicare as part of my yearly deductible and was therefore my responsibility. If you have many varied appointments at the beginning of a year and depending upon how quickly a particular doctor files their claim a bill you receive may not be your responsibility and if you have paid it then you have to fight to ne reimbursed by the doctor. Boomer Benefits had helped me with such issues as well. I greatly appreciated knowing this particular bill was appropriate. Boomer Benefits gets my continued highest rating.
9 months ago Edited October 24, 2025
Reply from Boomer Benefits
Scott, we are so happy you were connected with Jessica! We hope all of our clients have the same experience as you did. We’re glad she was able to assist you. We cannot thank you enough for sharing your experience with our team!
Feb. 28th, 2025
Review Source
Michael Laurence
Alot of companies go out to service the needs and projected requests of customers. But in the few times Ive had to call Boomers it has felt like Iam calling a local company in a small town and everyone knows each other. No pre read answers or scripts. Today I met Stephanie A and yes I asked for her last name. I had a billing question due to my drug plan may be able to be pulled direct from my SSA. She explained its an application process on my plan and normally I would receive a notice soon. She went over my other policies real quick and did not leave me with call us back if you dont get the notice. She said let me call your insurance company and confirm. She called me back in under 15 minutes and told me where we stand and confirmed all the information was corret at the insurance company. She took care of business with a smile and care you could feel. As well as a bit of humor. Just nice. Thanks Stepanie and Boomer who must set the bar high in keeping people around.
9 months ago
Reply from Boomer Benefits
We could not be more pleased to receive such wonderful feedback about our team, Michael! Thank you for sharing your experience with Stephanie. We greatly appreciate the review and will pass it along! If you need any assistance in the future, don’t hesitate to give us a call!
Feb. 28th, 2025
Review Source
Whatever
I talked to Jeff B regarding my current supplemental insurance. United Health keeps raising their rates $20 every two years. Twenty dollars may not be a big deal for some folks but it builds up after a few years along with the increase in deductibles. Jeff was helpful in finding a better deal. Aetna did a sneaky increase in Plan D. Sending you a policy and on page 5 tell you the increase of 34.10. Instead of letting you know their premiums are going up via email or first page of the policy! Jeff was gracious stating in October I could call him regarding Plan D (prescription coverage) and he would help me find a better plan. I have his name & info on my calendar for October 1st!
Yes, Jeff offered links for a review which I am glad he did! I wanted to leave a positive review. I encourage my friends who are retiring or close to it to use Boomer Benefits
9 months ago
Reply from Boomer Benefits
We are so happy that Jeff could assist you with your Part D plan choices. Thank you for trusting us to help you, it means the world to us!
Feb. 20th, 2025
Dan Israel
My wife and I mistakenly though she was going to lose her employee sponsored policy on retirement at 65. An agent named Wendy H helped us select a Part D and G and enroll. She gave us all the right information and answers to make us feel confident in her and trust in Boomers. Fast forward 3 weeks and we find out we will have coverage under her state employee retirement. We called Boomers again and spent a lot of time cancelling those policies. Asia J-R spent just as much time with us dis-enrolling from our G and D policies. She had us connected to those providers on three way calls while guiding us through and over all the steps/hurdles along the way. I can't imagine having to do this without Boomers. We are fans now and forever. Thank You agents and Boomers!
10 months ago
Reply from Boomer Benefits
Thank you for all your kind feedback, Dan!
Feb. 20th, 2025
Review Source
Susan Dugan
I originally signed up for a plan but skipped part D because I didn’t think I would need it since I use the VA hospital’s pharmacy. Well, recently I used a VA telemedicine doctor who prescribed medication, and as I didn’t want to travel 28 miles to the VA pharmacy, I asked to have it filled at a CVS pharmacy close by. Unfortunately, they couldn’t or wouldn’t try to process it because it wasn’t part of my Medicare or Tricare. So after two days and a long trip to the VA clinic, I contacted BB Client Services. Calvon T. was able to find a similar plan that not only included part D, but cost less. He was very knowledgeable, not pushy, answered my questions, and was very easy to understand. I will definitely recommend Boomer Benefits to others!
10 months ago
Reply from Boomer Benefits
We are pleased to hear that Calvon could assist you! Thanks so much for your recommendation, we truly appreciate it!
Feb. 17th, 2025
Review Source
Juan Martinez
I want to recognize Sydney V for her excellent job in helping me with a double billing from my cataract surgeries. As soon I called Boomer Benefits, she took full control in helping resolve this double billing. She was very responsive with excellent communication as she progressed working with the doctor’s billing department. Sydney was very diligent in contacting them and working to resolve the issue with all the documentation from Medicare and all billing receipts. Finally, the double billing issue was resolved and fixed.
This is the reason my wife and I always use Boomers Benefits for all our Medicare supplement and prescriptions plans (Part D). In addition, their customer service and support is far beyond five stars. If we have to rate them, we will give them a 10 stars rating.
Sidney, thanks again for all your support helping resolved this double billing issue !!!!
10 months ago
Reply from Boomer Benefits
That’s wonderful to hear, Juan! We’re so happy to know Sydney was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!
Feb. 17th, 2025
michelle conroy
Just started to use Boomer Benefits and am so grateful for all the help we received from Jessica and Sherrie A. We could not of maneuvered through all of the "plans" with out their help. Jessica explained everything and helped us decide which plans to enroll in by showing us numerous options. She also guided us through each plans enrollment. Sherrie help me with a problem on my drug plan and stayed with me on the phone with medicare for almost 2 hours. She then found me a new plan before my window on enrollment was about to close. Could not of done this without them! Two amazing and knowledgeable people. Thank you to Boomer Benefits!!!
Michelle C
10 months ago
Reply from Boomer Benefits
We could not be more pleased to receive this kind of feedback about our team! We’re so happy to know they were there to help and guide you through your options with your best interests in mind! Thank you for sharing.
Feb. 12th, 2025
Review Source
Karen D
I am so very grateful for Boomer Benefits. When I retired last year, Kelly G walked me through the whole Medicare process and helped me sign up for a Medigap Plan G. Today, one year later, Jeff B is helping me switch to a different, lower cost insurance company, because the one I'm currently with is increasing my premium by A LOT. Both Kelly and Jeff clearly know the business. Today, Jeff answered all my questions and concerns, and I feel confident that I am making a good decision for the coming year. My experience with BB has been very positive. Everyone I have spoken with from the beginning has been friendly, professional, and knowledgeable. I appreciate all of you so very much!
10 months ago
Reply from Boomer Benefits
We could not be more pleased to receive this kind of feedback about Kelly and Jeff. We’re so happy to know they were there to help and guide you through your options with your best interests in mind! Thank you for sharing.
Feb. 11th, 2025
Review Source
Averyr
10 months ago
Reply from Boomer Benefits
Thank you for taking the time to share your experience! We are pleased to hear that Sarah could help you explore your Medicare options and assist you initially. We're also proud to hear that Asia could be there for you as well to try and help you resolve an issue. Your trust in us to help means so much to us. Please don't hesitate to reach out in the future if you ever have any questions or concerns!
Feb. 3rd, 2025
