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8.5

Overall Score

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jackie haws

Tabbitha G is the absolute best to help with all off my questions and walking me through the process. I highly recommend Boomer Benefits , the very best customer service!

1 year ago

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Reply from Boomer Benefits

We're glad Tabbatha could answer your questions and help make the process a bit easier. We appreciate your recommendation very much!

Nov. 5th, 2024

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Debbie

Great company to work with. Emily M is very professional and helpful. Easy to communicate with and so helpful. I have been a client for 5 years and have learned so much.

1 year ago Edited March 19, 2025

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Reply from Boomer Benefits

Debbie, it is great to hear that Paisley could assist you with your Part D! Thank you so much for all your recommendations and kind words!

Oct. 31st, 2024

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cathy mcnulty

I had a lot of questions and they were all answered by Claire H.! She was so nice and helped me decide what was best for me and my husband. She was awesome!

1 year ago

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Reply from Boomer Benefits

We are pleased to hear that Claire could help answer your questions! Thanks for allowing us to help with your Medicare journey.

Oct. 29th, 2024

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stewart klein

Outstanding Service. Amber worked diligently to help me correct a 3400 dollar claim to get resolved she stayed on it, communicated regularly and was a delight to work with.

1 year ago

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Reply from Boomer Benefits

Thank you for allowing Amber to help you in getting this claim issue resolved! We appreciate you taking the time to give us a review!

Sep. 25th, 2024

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Snowman9K

Sydney V. resolved a claim that was incorrectly billed by a provider and then sent to collection. I felt like I was up against a brick wall, but she handled it.

1 year ago

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Reply from Boomer Benefits

We appreciate you taking the time to give us a review! We are proud to know Sydney could help you resolve a billing issue! Thank you for trusting us to be there to help!

Aug. 15th, 2024

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Ken Hall

Claire H. was excellent in answering our questions and helping us get benefits at a good price. Appreciate how Claire follows up after original contact. Very professional.

1 year ago

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Reply from Boomer Benefits

Thanks for sharing your experience, Ken! We are so glad Claire could be helpful to you.

Aug. 1st, 2024

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Kathy Hartman

I have never had a problem when dealing with Boomer Benefits. They are so helpful and knowledgeable! I highly recommend them! Syndey V. is so supportive.

1 year ago Edited August 8, 2024

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Reply from Boomer Benefits

Thank you for your review, Kathy! We're glad Andrew and Janay could help!

Jun. 28th, 2024

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Highly recommend

Recently worked with Ashley Stout choosing a new company for my Medicare supplement plan. She was very knowledgeable and efficient. She made it a very easy smooth process.

1 year ago

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Reply from Boomer Benefits

Thanks for your recommendation! It is wonderful to hear that Ashley could help and make the process a bit easier.

Jun. 25th, 2024

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Stephanie

Veronica was great! I was confused with a couple things and she took the time to patiently insure I understood everything and could make an educated decision.

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience with Veronica. We love to receive such positive feedback about our team, and we’re happy she was there to help answer questions and explain things further!

Jun. 3rd, 2024

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B B

I spoke with Tina krutenat she was extremely knowledgeable and so helpful and just a very nice person. I decided to go with boomer benefits because of her.

1 year ago Edited September 9, 2024

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Reply from Boomer Benefits

Thank you for sharing your experience with Tina! We love to receive such positive feedback about our team. We’re happy she was there to help you through this process!

May. 24th, 2024

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Kay Lynn

Boomer Benefits is wonderful! Trent T. helped me through every aspect of my application. He was very helpful and patient. I highly recommend this company.

1 year ago

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Reply from Boomer Benefits

We could not be more pleased to receive such wonderful feedback about Trent! We’re so glad he could help you find a plan to fit your needs! We hope all of our clients have this same experience. Thank you for taking the time to share your experience.

May. 16th, 2024

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Zayda

Anthony S. so grateful for your help , your expertise, going beyond and above I couldn’t have done all this without your help. Thank you for your patience.

1 year ago

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Reply from Boomer Benefits

Thank you, Zayda, for sharing your experience with Anthony! We're pleased to hear he could provide you with great customer service!

May. 8th, 2024

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Daniel Leep

Jonathon wish exceptionally helpful in working with my dentist, Part G insurer to resolve an issue in submitting a dental claim. He made it turnkey deal!

1 year ago Edited June 21, 2024

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Reply from Boomer Benefits

Thanks so much for your review, Daniel! We appreciate your 5-star rating.

Jun. 25th, 2024

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Rick

Sent request by email on Wed, by Thursday morning I received a phone call and follow-up e- mail from Jessica M. with a a short and clear explanation of my issue. Thank You

1 year ago

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Reply from Boomer Benefits

We appreciate your feedback, Rick. It's great to know Jessica could follow up with helpful information for you!

Apr. 5th, 2024

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Deborah Cox

Jacob C. is the BEST! He answered all my questions and walked me thru the best options for me. I am all set up. This has been my best experience with Medicare options by far!

1 year ago

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Reply from Boomer Benefits

Thank you, Deborah, for your 5-star rating and review! We're glad Jacob could answer your questions and help get you all set up!

Apr. 3rd, 2024

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Ann Fernandes

Julia P. was very helpful and patient when helping me fill out my info on line. She walked me through everything and was very knowledgeable about the process.

1 year ago

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Reply from Boomer Benefits

It's great to know that Julia could be so helpful to you!

Mar. 29th, 2024

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Janice Reed Jacksonville, IL

Boomer Benefits is awesome! Natasha helped me navigate the complicated paperwork involved in appealing a claim and we won! I could have never done this on my own!

1 year ago

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Reply from Boomer Benefits

Thank you for your 5-star rating, Janice. It is wonderful to know Natasha could help you with your claim appeal!

Mar. 21st, 2024

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Sandi

Alexis P at Boomer Benefits works miracles. She diligently helped settle an incorrectly coded bill and never gave up on my case. Highly recommend Boomer to anyone!

1 year ago Edited May 29, 2025

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Reply from Boomer Benefits

We're overjoyed to receive your review, Sandi! It's incredibly rewarding to know that Wendy could assist you with the Medicare process and explain things clearly. Thank you for choosing us, and we look forward to serving you again soon!

Feb. 29th, 2024

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Pat VanVolkinburg

Wendy H did an excellent job explaining the part D drug coverage to me. She was very thorough, and continued to follow up until I could get it all figured out. Thanks Wendy!

1 year ago

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Reply from Boomer Benefits

We're so glad to hear that Wendy could assist you with your Part D plan. Thank you for your review, Pat!

Feb. 21st, 2024

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Jerry Welborn Starkville, MS

Kathryn H was very helpful by promptly answering questions about the Part D Medical plan that was recommended for me. She is an asset to your company and your clients.

1 year ago

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Reply from Boomer Benefits

It is great to hear that Kathryn could answer your questions. Thank you for your kind feedback, Jerry!

Feb. 20th, 2024

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Marlys Sandoval VA

I love your company it has been there when i really needed it and Michelle W I give her a 5 star rating and if i could give her a 10 i would she has been awesome

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience with Michelle! We are so glad to hear she could provide you with 5-star service!

Jan. 19th, 2024

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Nadine Sadler Magnolia, TX

Lisa C was so knowledgeable and professional. She answered all my questions and help me find a rx plan better suited for my needs. She will be my go to representative.

1 year ago

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Reply from Boomer Benefits

Thank you, Nadine, for sharing your feedback! We're so pleased to hear that Lisa could answer your questions and help you find a plan that better suits your needs!

Jan. 11th, 2024

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Cindi Lines Taftville, CT

Sarah K did an excellent job explaining the world of Medicare. It was an easy process to enroll in my supplemental. Will definitely recommend to my friends and family.

1 year ago

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Reply from Boomer Benefits

Thank you for sharing your experience with Sarah! We're so happy to hear she could help make the process a bit easier. Your recommendation means so much to us!

Jan. 10th, 2024

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Good Times Laguna Niguel, CA

I work with Chris W and he was outstanding, he was able to answer all my questions with no hard sell and made it very easy to sign up for my first-time coverage. Patrick B

1 year ago

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Reply from Boomer Benefits

It is great to hear that Chris could answer your questions and make the process easier. We appreciate your 5-star rating!

Jan. 10th, 2024

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Vickey Richer

Boomer Benefits seems to have agents on the Face Book sites plugging their services. These Boomer representatives attack anyone critical of the agents plugging certain cheap drug plans as bait to enroll in their true money makers which are Medi Gap and Advantage plans. Be very careful and record/capture all these information any conversations with Boomer Benefits agents. Don't necessarily trust all the glowing remarks as some may be Boomer Benefits agents plugging each other. Why does the govt feeds us to these agents of the huge insurance companies in order to to sign up for insurance? The insurance companies are the reason healthcare is so expensive and the agents working for Boomer Benefits are part of the money grab.

1 year ago

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Robin Beresford Fredericksburg, TX

Boomer Benefits has helped me from the beginning through every transition... Jessica M was the amazing woman who worked with me through my recent changes.... Call her.

1 year ago

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Reply from Boomer Benefits

Thank you for your review, Robin! We are happy to hear that Jessica could assist you!

Dec. 27th, 2023

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Elizabeth F Eunice, LA

We had the best experience with Veronica E! She was very personable and professional while helping us to pick a Medicare Medication Plan. I highly recommended her!

1 year ago

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Reply from Boomer Benefits

Elizabeth, we appreciate you sharing your experience with Veronica! We greatly appreciate your recommendation!

Dec. 27th, 2023

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Julie Malekhedayat

Kendra G. was so helpful! She contacted the insurance companies and confirmed the situation and had the answer to my questions before returning my call, outstanding!

2 years ago

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Reply from Boomer Benefits

Thank you for your review, Julie! We are glad Kendra could provide you with excellent customer service!

Dec. 27th, 2023

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Glen Lefeber Ormond Beach, FL

I worked with Wendy H to finalize my Part D plan. She was very responsive, timely and thorough! Boomer Benefits made it easy for me! Highly recommend.

2 years ago

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Reply from Boomer Benefits

We are happy to know that Wendy could assist you with your Part D plan! We greatly appreciate your recommendation.

Dec. 27th, 2023

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Eric Breitenbach Ormond Beach, FL

Boomer Benefits has once again made navigating Medicare a snap. Wendy H, in particular, was very helpful in saving us a significant amount of money on our drug plan.

2 years ago

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Reply from Boomer Benefits

Eric, thanks for allowing Wendy to assist you with your drug plan! We greatly appreciate your 5-star review.

Dec. 27th, 2023

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Jade Craig, CO

I am so grateful to have Boomer Benefits as my go to source for Medicare. The process was painless, and Angie K was such a joy to work with. Thank you Boomer Benefits!

2 years ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Jade! We are pleased to hear Angie could be so helpful to you!

Nov. 28th, 2023

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Elizabeth Moody Daly City, CA

Great service from this team, as always! Wendy H and Brandon T were both really helpful. They explain things clearly and listen well. What more could you ask for?

2 years ago

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Reply from Boomer Benefits

Thank you, Elizabeth, for sharing your experience with Wendy and Brandon. We are happy to hear they could explain things clearly and be so helpful to you!

Nov. 3rd, 2023

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Mel Dunce Yuma, AZ

I was looking for someone to help me on my Medigap and Rx plan. Ms. Jade M assisted me. She is very helpful and knowledgeable to the process. Thank you for the help!

2 years ago Edited October 30, 2023

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Reply from Boomer Benefits

We are pleased to hear that Jade could assist with your Medigap and prescription plan. We sincerely appreciate your review and 5-star rating!

Nov. 1st, 2023

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Joanne Hart

Sydney G rocks…! Pleasant, professional, great follow up and quick resolution on my vision reimbursement. Love the support system that Boomer Benefits provides. Thank you, Joanne Hart

2 years ago

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Reply from Boomer Benefits

Thank you, Joanne, for sharing your experience with Sydney. We are glad she could assist you!

Nov. 1st, 2023

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Trish

Jacob N walked me through the process in a kind and professional manner. He was patient and answered all the questions I presented to him. First class all the way!

2 years ago

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Reply from Boomer Benefits

We are pleased to hear that Jacob could help walk you through the process and answer your questions! Thanks so much for your 5-star review!

Nov. 1st, 2023

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Donna C Ogden, UT

Tish P was very helpful and answered all questions in a detailed way. She was very responsive with any inquiries. It was a pleasure working with her and the Boom team

2 years ago

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Reply from Boomer Benefits

Donna, we are glad Tish could answer your questions and be so helpful to you. We greatly appreciate your review!

Oct. 2nd, 2023

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Doug Canby, OR

Jacob N was great to work with. He guided me through available options, asked pertinent questions and provided detailed, easy to understand explanations where necessary.

2 years ago

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Reply from Boomer Benefits

Thank you, Doug, for your review! We are happy to know Jacob could assist you with your plan options and answer your questions!

Oct. 2nd, 2023

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George Sassu

Just starting out navigating this Medicare maze- Jacob C has been great to work with-answers the questions with detailed info and explains things well. So far so good!!

2 years ago

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Reply from Boomer Benefits

George, we are happy to know that Jacob could answer your questions and explain things clearly. We appreciate your 5-star review!

Sep. 28th, 2023

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Marc Colety Bennington, VT

Kelly D is the best at customer service. Everyone I dealt with at Boomer has been first rate. It's like they all trained at Disneyland on customer service.

2 years ago

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Reply from Boomer Benefits

We are so glad Kelly could provide such great customer service! Your review and feedback means so much to us.

Sep. 14th, 2023

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Kaki Roy-mather

Wendy was spectacular! Stayed on the phone with me while I enrolled in my Medicare Part D. She is so kind and patient. Thank you Wendy! Kaki and Greg Mather

2 years ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Wendy! We are happy to know she could assist you with your Part D.

Sep. 6th, 2023

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SHELIA D BLAIR Tampa, FL

I highly recommend boomer Benefits for all stages of insurance needs. Bill W was knowledgeable and patient as he assisted my parents, sister and myself.

2 years ago

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Reply from Boomer Benefits

Thanks so much for your recommendation, Shelia! We are so glad Bill could be helpful!

Jul. 21st, 2023

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David Andreas Tampa, FL

Although I had excellent assistance with healthcare benefits; the opposite was true with the drug plan. A plan was started prior to my approval. I have Cobra coverage and DID NOT need a drug plan as the time. Once the problem was identified....terrible response. Although I immediately told them this was an error; they intentionally did nothing to rectify it. Both timeliness and content of the communication was just terrible. Ultimately I ended up having to disenroll myself via Medicare and had to pay for 2 months of coverage for which I had ZERO need for it. Worked with Tina on healthcare benefits. She was knowledgeable, polite and professional. Followed up with me for months while I was in the retirement process. She provided 5 star service.

2 years ago

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Reply from Boomer Benefits

Hi David - with a 1-star review, our team does a full investigation to better understand what happened. Managers look into the notes and pull the calls. I do see that our team really spent a lot of time trying to get the carrier to change the effective date but the carrier did not budge. When plans are self-enroll, it does make it difficult to make changes down the line but we understand your frustration here. Please give the Client Service Team manager, Jayme, a call for any clarification on this matter. We apologize that this is the initial impression. We look forward to being able to earn your trust going forward.

Jul. 10th, 2023

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Susan Bohls Houston, TX

Boomer Benefits was so helpful to my husband and I in signing up for our supplemental and Part D insurance. Madison M. was super helpful and attentive to our needs!

2 years ago

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Reply from Boomer Benefits

Thank you for sharing your experience, Susan! We are so pleased to hear that Madison could be helpful to you.

Jun. 7th, 2023

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Barry W. Houston, TX

Haley W at Boomer Benefits did a great job helping us with our Medicare Part D and address change issues. She knows her stuff and is great to work with!

2 years ago

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Reply from Boomer Benefits

We are so glad Haley could be so helpful to you and assist you with your Part D plan and address change issues. We appreciate you trusting us to help!

May. 31st, 2023

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Larry Bates Kingwood, TX

Such a good company with great Service. Such an easy way to navigate Medicare supplement choices. Darla F was so nice, knowledgeable and patient. HIGHLY RECOMMEND

2 years ago

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Reply from Boomer Benefits

Larry, we appreciate you sharing your feedback! We are pleased to know that Darla could provide excellent customer service.

Apr. 12th, 2023

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Kim Wacker Dallas, TX

Boomer Benefits guided me thru the whole complex process! Larry W was very patient with my questions and helped me thru everything! Thank you! Highly recommend!

2 years ago

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Reply from Boomer Benefits

Kim, thank you for sharing your experience with Larry! We are happy to know he could answer your questions and help make the process a bit easier. We appreciate your recommendation!

Apr. 4th, 2023

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Ralph D Davis

Jasleen S, client service rep, understood my problem and gave me feedback that I used to convince my provider to not charge me a pre approval fee for an outpatient service.

2 years ago

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Reply from Boomer Benefits

We are glad Jasleen could provide you with helpful feedback! Thank you for trusting us to help.

Mar. 27th, 2023

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Stan Strathern Augusta, MI

Wife and I just signed up for G plan with Boomer Benefits. Jacob was great explaining everything and guiding us through the process. Definitely recommend Boomer Benefits!!

2 years ago

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Reply from Boomer Benefits

Stan, thank you for sharing your experience! We are glad Jacob could explain things clearly and help make the process a bit easier. We appreciate your recommendation!

Jan. 11th, 2023

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Dr. Lou Fischer Tavares, FL

We had amazingly detailed service from our representative at Boomer Benefits, Tina K. As a result the transition from FL to TN was quite seemless. Thank you Tina!

2 years ago

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Reply from Boomer Benefits

Thank you so much for sharing your experience with Tina! We are glad she could assist you with your Medicare coverage and your transition to TN! We greatly appreciate your review.

Jan. 10th, 2023

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Ramona S Athens, IL

Delaney M was my representative to shop for a less expensive drug plan and also a secondary payor. I'm so happy my premiums went down a LOT> Thank you, Delaney!

2 years ago

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Reply from Boomer Benefits

Ramona, we are so glad Delaney could provide you with helpful customer service and help you find a more cost-effective plan! We greatly appreciate your 5-star review!

Jan. 5th, 2023