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8.5

Overall Score

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Glenda Cervantez Alamosa, CO

Paula Dodd was so helpful to help me with my insurance needs explained coverage in full details I would highly recommend Paula Dodd for assistance health insurance she was great

4 years ago

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Reply from Boomer Benefits

Glenda, that is wonderful to hear! We are pleased to know she was able to help you find the right coverage for your needs. Thank you for your feedback!

Jul. 8th, 2021

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gjb Alpharetta, GA

Cheyanne K helped resolve a confusing issue involving a discrepancy with information posted on the medicare.gov website. She made several calls and then conferenced me in so we could further clarify the issue.

4 years ago Edited September 14, 2021

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Reply from Boomer Benefits

We are thrilled to hear our resources were so beneficial as you approached your enrollment. It is wonderful to know you gave us a call and Ally was able to assist you with choosing the right plan for your needs. Thank you for your review!

Jul. 8th, 2021

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David Lanier Macon, GA

Boomer Benefits provided friendly, knowledgeable information about Medicare. Paulette D was a tremendous support in helping us make the best decision for a supplemental policy and plan D.

4 years ago

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Reply from Boomer Benefits

Thank you for sharing your experience, David! We are happy to hear Paulette was there to help you through the enrollments!

Jun. 21st, 2021

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Deb Edge Clover, SC

No patronizing or condenscending comments or attitude because I asked for help plowing through the ocean of plans and options available for Medigap. Jess Lewis was outstanding. Can she get 10 stars? 5 just isn't enough.

4 years ago

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Reply from Boomer Benefits

We are so thrilled to hear Jess was there to help! We know it is not easy navigating through the options. Thank you for taking the time to share your feedback, Deb!

Jun. 21st, 2021

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mira stojcevski Clinton Township, MI

My Agent Cloe L, was so knowledgeable, patient, caring, and efficient. She explained everything, clearly so that understood my options. Enrollment was a piece of cake. I felt like she made my experience amazing.

4 years ago

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Reply from Boomer Benefits

Mira, we are so pleased to hear that! It is important to us that our clients feel comfortable with their decision. We are happy to know Chloe provided such great assistance with the enrollment.

Jun. 21st, 2021

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Kerry Toomey Alachua, FL

Thanks to Jayme L and Boomer Benefits my wife and I were able to get into supplemental plans that are affordable and hassle free due to Boomer Benefits guarantee of service after the sale.

4 years ago

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Reply from Boomer Benefits

Kerry, we are thrilled to hear Jayme was able to get you and your wife into cost-effective supplement plans! Thank you for sharing your experience!

Jun. 11th, 2021

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Don Mori Broomfield, CO

First, like to foremost thank Client Customer rep Becca J in keeping me informed on status of this case with Anthem and until is finally closed per customer approval. Thanks, Don

4 years ago

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Reply from Boomer Benefits

Don, we are pleased to know the issue has been resolved and that Becca was there to help every step of the way!

Jun. 11th, 2021

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Marianne Bonner Philadelphia, PA

I have been working with Caleb B and it has been a very positive experience. Very knowledgeable and an excellent and accessible resource regarding Medicare questions. Very satisfied with Boomer Benefits.

4 years ago

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Reply from Boomer Benefits

Marianne, thank you for sharing your feedback! We are so happy to hear Caleb has been available to help answer your questions!

Jun. 11th, 2021

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MrRoss Dallas, TX

Ryan talked us through the whole process of switching our Medicare supplement. He was patient, knowledgeable, and had a great sense of humor. It was the most painless insurance purchase experience we have ever done.

4 years ago

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Reply from Boomer Benefits

That is wonderful to hear, Mr. Ross! We love to get that kind of feedback from our clients. Thank you for taking the time to share your experience with Ryan. We are pleased to know it was a smooth process for you.

Jun. 1st, 2021

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Alyssa is the best! Venice, FL

Alyssa was fabulous! She talked me through everything! She is smart and knows what is best for her clients! I really appreciated her kindness and expertise! Alyssa E deserves a raise!

4 years ago

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Reply from Boomer Benefits

Thank you so much for sharing your experience with Alyssa! We love to hear this positive feedback from clients and Alyssa truly is wonderful at what she does. We are so pleased to know she was able to assist you!

Jun. 1st, 2021

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rhorgan

I had a claim refused and reached out to Malaquia Brown at Boomer Benefits from customer service who took the case. She worked with the providers on my behalf and I received a full refund. Great service and very impressed

4 years ago Edited December 9, 2024

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Reply from Boomer Benefits

Thank you for taking the time to share your experience with Bill. He truly puts his clients first and does everything he can to make sure they are well taken care of. We cannot thank you enough for the recommendation!

May. 10th, 2021

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Judith Hendler ,

The Boomer Benefits staff is knowledgeable, kind, and patient. They helped me to select the right health insurance and prescription benefits plans for me. I will recommend Boomer Benefits to my friends.

4 years ago

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Reply from Boomer Benefits

Thank you for your feedback, Judith! We're happy our team could provide all the assistance needed to get your benefits in place. We will share the kind words with our team.

Mar. 11th, 2021

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Howard Bland Ft. Pierce, FL

Ally N. is and was very in tune with my needs and is an expert in customer relations. She helped with my wife's Medicare selection process and mine as well. Many thanks to Ally N.

4 years ago

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Reply from Boomer Benefits

Howard, we greatly appreciate your feedback! Thank you for sharing your experiene with Ally. She is a wonderful asset and we are pleased to hear she helped both you and your wife.

Mar. 10th, 2021

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Anita Bauer Denver, CO

Exceptional responsiveness, and understanding of what we are trying to achieve. Very good follow up and communications! Alyssa always contacts us before we have to call her...great organization.

4 years ago

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Reply from Boomer Benefits

That is such a wonderful review, Anita! We are so pleased to hear such positive feedback from your experience. Thank you!

Mar. 10th, 2021

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David Rich Bluffton, SC

Alyssa of Boomer Benefits was very knowledgeable and helpful in selecting my prescription plan. Since I was leaving an existing plan Alyssa took extra time to check on issues to ensure the transition was seamless.

4 years ago

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Reply from Boomer Benefits

David, thank you for your review! We are pleased to hear Alyssa took the extra time needed to make sure you were taken care of.

Mar. 10th, 2021

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Debbie Brown

Barbara at Boomer Benefits was outstanding !

2 months ago

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Reply from Boomer Benefits

Thanks for sharing! We’ll pass along the kind words!

Sep. 22nd, 2025

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Ralph Hess

America did a great job in getting a Medicare denial for my Bipap appealed

3 months ago

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Reply from Boomer Benefits

Ralph, we are pleased that America could provide such helpful customer service and help you resolve an issue. We greatly appreciate your review!

Sep. 4th, 2025

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kaylynn

kaylynn was a great help she was very friendly and all the answers i needed

3 months ago

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Reply from Boomer Benefits

We are happy to know Kaylynn could be helpful. Thanks so much for your review!

Aug. 28th, 2025

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John Degan

Amber P. did an awesome job resolving a $900 anesthesia bill that I received.

3 months ago

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Reply from Boomer Benefits

That’s wonderful to hear, John! We’re so happy to know Amber was able to resolve that claim problem and get everything sorted out. Thanks so much for sharing!

Aug. 28th, 2025

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Michael Reynolds

Sydney V was very helpful with resolving a billing issue quickly. Great service

4 months ago

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Reply from Boomer Benefits

We are happy to know Sydney could be helpful. Thanks so much for your review!

Aug. 11th, 2025

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R Kennedy

Chris G in the claims department has excellent customer service skills. R Kennedy

4 months ago

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Reply from Boomer Benefits

Thanks for sharing! We’ll pass along the kind words!

Jul. 23rd, 2025

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Patti M

I was very happy with my service from Claire H for my Part D application. Thank You, Patti M

5 months ago

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Reply from Boomer Benefits

Thanks for sharing! We’ll pass along the kind words!

Jun. 25th, 2025

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Lisa Bone

David L was so very helpful and knowledgeable. He made the experience very smooth and easy!! Would highly recommend

6 months ago

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Reply from Boomer Benefits

We are pleased to hear that David could assist you. Thank you so much for your recommendation; we truly appreciate it!

May. 23rd, 2025

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Jeff Birkelbach

Craig B navigated me through the supplement process and autopayment. Craig is very knowledgeable and helpful.

7 months ago

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Reply from Boomer Benefits

We are happy to know Craig could be helpful. Thanks so much for your review!

May. 15th, 2025

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Ellen Odonovan

Andrew L.'s customer service was awesome!!! He helped me with a deductible and billing problem!! Thanks again! Ellen

7 months ago

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Reply from Boomer Benefits

We are happy to know Andrew could be helpful. Thanks so much for your review!

May. 5th, 2025

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drt

Jaime M answered my question and followed up later to make sure I received the information he requested for me.

7 months ago

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Reply from Boomer Benefits

Thanks for sharing your experience with Jaime!

May. 5th, 2025

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Catherine

Billy W was a big help in both giving me all the info I needed and setting up my plans---great customer service!

8 months ago

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Reply from Boomer Benefits

Thanks so much for sharing this, Catherine! We’re so happy Billy was able to help you find a plan!

Apr. 16th, 2025

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Mark Duerst

We were assisted by Emily M and she was very helpful and knowledgeable. Love working with Boomer Benefits.

8 months ago

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Reply from Boomer Benefits

We are happy to know Emily could be helpful. Thanks so much for your review!

Apr. 11th, 2025

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Doreen Baldridge

Wendy H was so helpful. I appreciated the detailed information, the prompt responses to my questions and concerns and her cheerful manner.

8 months ago

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Reply from Boomer Benefits

Doreen, we are pleased to hear that our team has provided such helpful customer service to help you address your Medicare concerns. Thanks for sharing your experience with Wendy!

Mar. 21st, 2025

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Donna Salvadore

Emily Morales was the agent I worked with. She was very thorough and answered all my questions. She made switching my Advantage plan very easy!

9 months ago

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Reply from Boomer Benefits

We couldn’t be happier knowing how Emily assisted you through this switch! Thanks so much for your review!

Mar. 14th, 2025

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Steve Sanford

I had excellent service from Asia J today, I needed paperwork and had the appropriate company on the line in no time. Issue resolved.

9 months ago

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Reply from Boomer Benefits

So happy to hear that, Steve! Thanks for sharing your experience with Asia!

Mar. 5th, 2025

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Steve Henley

Sophia R assisted us with resolving a matter that we could not do ourselves online with Cigna. She was fantastic, and so patient with us!

9 months ago

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Reply from Boomer Benefits

We are happy to know Sophia could be helpful. Thanks so much for your review!

Feb. 20th, 2025

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April Horner

Kendra G. is absolutely the best!! Efficient, fast, treatedme like I was her only client. Love her!! She is my go-to person!

10 months ago

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Reply from Boomer Benefits

We greatly appreciate the kind words and feedback, April! Thank you for sharing your experience with Kendra!

Feb. 11th, 2025

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John Taylor

Outstanding follow up and would highly recommend Boomer Benefits for anyone trying to work through the maze of Medicare application.

10 months ago

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Reply from Boomer Benefits

John, we are pleased to hear that our team has provided helpful customer service to help you address your Medicare concerns. We greatly appreciate your review and recommendation!

Feb. 10th, 2025

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David

My agent Michelle W is very personable, answering all my questions and following through on my Supplemental Medicare Plan N switch to a new insurer.

10 months ago

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Reply from Boomer Benefits

Thanks for your 5-star rating, David! It is great to hear that Michelle could answer your questions and assist you.

Feb. 3rd, 2025

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Virginia Bicknell

Natasha R was so helpful in taking care of an unpaid bill for me, Thank you so much. One less headache. She kept me updated during the process

10 months ago

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Reply from Boomer Benefits

Thank you, Virginia, for sharing your experience! We are pleased to hear that Natasha could assist you with a billing issue.

Jan. 30th, 2025

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Richard Mathews

Working with Sarah has been great, she is very knowledgeable and friendly, explaining Medicare and all related plans. A great asset. Thanks Sarah

10 months ago

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Reply from Boomer Benefits

We appreciate your review, Richard! We're so glad Sarah could help.

Jan. 23rd, 2025

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Margaret Nordahl

Alexis Peterson went above and beyond! Her resourcefulness and diligence over almost a year resulted in a zero charge. Wow!

10 months ago

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Reply from Boomer Benefits

Thanks for allowing Alexis to assist you. We're so proud to hear she was able to persist and ensure it got resolved for you. Thank you for your review, Margaret!

Jan. 21st, 2025

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Anne Dittemore

Shout out to Ruth O who has managed to reverse the charge of lab work in my favor. Her communication and perseverance is admirable.

11 months ago

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Reply from Boomer Benefits

Thank you, Anne, for your review! We are happy to hear that Ruth could provide you with helpful customer service!

Jan. 2nd, 2025

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Bill

Emily M was extremely helpful and very thorough in her assistance. I certainly appreciate and recommend her personal service. Bill

11 months ago

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Reply from Boomer Benefits

Thanks for your review, Bill! We're glad Emily could be so helpful to you.

Dec. 31st, 2024

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Ann M

Boomer Benefits has been very helpful in my search for supplemental benefits. Stephanie Aycock is an exceptional asset to the firm and was helpful in my recent change.

5 months ago

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Reply from Boomer Benefits

We are happy to know Stephanie could be helpful. Thanks so much for your review!

Jun. 20th, 2025

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Kimberly Scott

Kenda g was my agent and very knowledgeable she found the right plan for me she works hard to make sure that you are taken care of on every detail I highly recommend her.

1 year ago

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Reply from Boomer Benefits

We are happy to hear that Kendra could help you find a plan that works for you. We appreciate your recommendation very much.

Dec. 11th, 2024

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Eleanor Walker

Calvon T went way above expected service for my husband and me. We had lots of questions about our options which he answered professionally and patiently.

1 year ago

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Reply from Boomer Benefits

We're glad Calvon could assist you and your husband!

Dec. 3rd, 2024

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wendy keller

Emily M was extremely knowledgeable and patient with us. Her demeanor is very calm and informative. I am very pleased with her service. Thank you The Kellers

1 year ago

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Reply from Boomer Benefits

It is wonderful to hear that Emily could provide you with great customer service!

Dec. 3rd, 2024

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Larry Dewey

First time dealing with Boomer Benefits. I was treated very well, with a knowledgeable and professional agent. I would recommend Boomer Benefit to anyone.

1 year ago

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Reply from Boomer Benefits

We appreciate your recommendation, Larry! Thanks so much for your feedback.

Dec. 3rd, 2024

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Rebecca Hawkins

I had the very good fortune of working with Ashley S at Boomer Benefits. She is the ultimate in professionalism, knowledge and willingness to go the extra mile. Thanks!

1 year ago

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Reply from Boomer Benefits

Thank you for allowing Ashley to assist you. We're glad she could provide you with great customer service!

Nov. 27th, 2024

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Mike Fell

Ellery C did a wonderful job of clearing up two outstanding bills that I received from our health provider. She kept me informed on what was happening along the way.

1 year ago

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Reply from Boomer Benefits

Thank you, Mike, for your review! It is wonderful to know Ellery could help you with some billing issues.

Nov. 22nd, 2024

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Mary Fitzgerald

Thank goodness for Boomer Benefits and the helpful service they provide to help navigate the complicatedMedicare system! I don't know what I would do without them!

1 year ago

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Reply from Boomer Benefits

Thank you, Mary, for your review! We're happy to know our team could assist you with your Medicare needs. Thank you for your 5-star rating!

Nov. 22nd, 2024

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Barb Koehneke

Asia was very helpful and knowledgeable helping both my husband and I enroll in a plan that was the best for our needs . Very kind and patient. Great customer service.

1 year ago

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Reply from Boomer Benefits

We are so happy to hear that Asia could provide such helpful customer service!

Nov. 15th, 2024

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Parks Christenbury

Paeton T was great to work with, Aetna pulled out of my State but I was able to get a comparable plan via Wellsense. BB is my go to company for everything Medicare!

1 year ago

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Reply from Boomer Benefits

Thank you for your 5-star rating and review! We are pleased to hear that Paeton could assist you!

Nov. 15th, 2024